Every review we hold for the Southend-on-Sea office, from every platform, shown as written. First names only.
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5/5
GoogleShaun Mc Cready has been amazing helping us with our rental property. Made everything straight forward, and went above and beyond ironing out any problems that arose. Would highly recommend
Angela Β· 30 June 2023
Agent replied Β· 30 July 2023
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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1/5
GoogleBairstow Eves were the agent at the bottom of the chain when I recently purchased a property. They were terrible and nearly caused the chain to collapse several times. They made the process painfully longer and more stressful than was β¦
Donnie Β· 13 April 2025
Agent replied Β· 13 April 2026
Hello Donnie,
Thank you for sharing your feedback with us. I'm sorry to hear about your β¦ More
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5/5
GoogleVery great service!
Thanks very much for the help of Samantha Yeatts, who helped us find property , she was always in touch, and helped with everything. We are very grateful to the Bairstoweves team for what they have done for us, they have fulfilled our dream.
We are very pleased to cooperate, we recommend!
Gulnar Β· 1 October 2024
Agent replied Β· 22 October 2024
Many thanks for your outstanding recommendation, 5* review and your generous comments Gulnar. Best wishes, Lucy, Customer Relations.
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5/5
GoogleHad a great experience with Bairstow eves Southend. Dan was very helpful and dealt with the renting process swiftly.
Melanie Β· 27 February 2024
Agent replied Β· 27 April 2024
Thank you for leaving us your superb 5* review Melaine. Best wishes, Lucy, Customer Relations.
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5/5
GoogleDealt with Daniel at my time there was very prompt in returning phone calls and keeping me updated overall a very good service
Michael Β· 1 December 2023
Agent replied Β· 31 December 2023
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
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5/5
GoogleEarly in 2022 I had to make a quick decision regarding my flat as my mortgage term was coming to an end. As it was a leasehold I was warned the process could take a significantly longer time than normal. However, the sales staff assisted and supported me through the whole process, including filling out numerous forms and interpreting all the jargon within these. Donna, specifically was really helpful in the latter months by contacting all the third parties involved and chasing them up whenever necessary. Although the solicitor I had, proved slow and poor in communicating, the brilliance of the sales agents helped my stress levels during the process. It was such a relief to finally see an end to the sale.
Keverne Β· 1 April 2023
Agent replied Β· 30 July 2023
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
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5/5
GoogleCan not thank these guys enough especially Thomas, nothing was a problem and they was always on the end of the phone to talk to. They made our move very enjoyable and with ease with keeping us updated by phone or email. Thank you to the Team at Southend branch π β¦
Claire Β· 31 July 2019
Agent replied
Thanks Claire. Your kind words will mean a lot to the team and that you took the time to leave this review is appreciated by everyone at Bairstow Eves. Kindest regards, Mark
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5/5
GoogleBairstow Eves have been great!
Their advertising of our flat and photographs looked great and very professional.
We have just bought and sold through Bairstow Eves and the sales progressors have been amazing throughout. Lucina Sherlock in particular has been incredible - she has been responsive, on top of everything, knowledgeable and has worked so hard to progress both our sale and purchase. We are moving in before Christmas as we wanted and this couldnβt have been done without Lucina and the Bairstow Eves team! Would definitely recommend.
Phoebe Β· 21 December 2024
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5/5
GoogleThumbs up to Bairstow Eves!!! Excellent Customer Relations from Shaun McCready, Daniel Vowel, and to every staff that communicated with me physically or on phone.
I saw this beautiful accommodation online registered my interest got calls and messages from Shaun which was highly professionally . All processes went excellently and seamlessly well. To crown the joy, a beautiful gift from Bairstow Eves.
With Bairstow Eves you are sure to get your dream house and the best of service all round.
Thank you.
BLESSING Β· 31 January 2023
Agent replied Β· 30 July 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
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5/5
GoogleSharna and Nick, were very helpful in the process of getting into our first flat. Top customer service and both very outgoing.
ZHxrryy Β· 13 October 2025
Agent replied Β· 13 April 2026
Thank you for your kind words! We're so glad Sharna and Nick were able to provide top-notch customer service and make your first flat experience a smooth one. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleA big thank you to Christine, she has helped us from the beginning in trying to find a perfect home to rent! She made up feel confident and comfortable during the whole process! Would highly recommend!
Ronnie Β· 30 July 2022
Agent replied Β· 30 July 2023
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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4/5
GoogleCallum and Nick are very helpful and made extra arrangements to support us with our move. This is our second tenancy with them and definitely wonβt be the last.
Joby Β· 13 July 2025
Agent replied Β· 13 April 2026
Many thanks for the great review. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleReally pleased with Bairstow especially Samantha who listened to what we was looking for and found us an amazing property that met all our needs including my obsetion with bungalows. Though the fees were a little higher we had good communication throughout and a quick turn around and move date within a month!! What is especially nice is we have direct contact with our landlord and have a good relationship with him making the whole experience even smoother and easier. Thank you.
Brett Β· 29 July 2019
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5/5
GoogleNikki dealt with our move to our new house! She was Excellent the move was swift and easy. I couldnβt recommend both Nikki and her team. The after care we have had has been brilliant. Brilliant team, Brilliant Service. Highly recommended
Adam Β· 30 July 2021
Agent replied Β· 30 July 2023
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleA big thank you to Lucina and the sales team. She was always updating us on the progress and this meant so much to us as first time buyers. Thank you very much Lucina.
Winnie Β· 30 July 2022
Agent replied Β· 30 July 2023
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
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4/5
GoogleRebecca Mulligan has been our point of contact throughout our tenancy. She is quick to respond, sort emergencies and liaise with both the landlord and contractors. She has provided an exemplary service.PositiveResponsiveness, Professionalism
Danniella Β· 27 August 2022
Agent replied
Many thanks for the great review and your kind words. Kind regards, Lucy, Customer Relations.
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5/5
GoogleHave a fantastic experience with Samantha (Sam) let agent at Bairstow Eves!
Samantha (Sam) is incredibly helpful with organising, the viewing and very thorough whilst showing us the property.
. Honestly 5 stars for her and thanks a lot Sam for your help and support.
Mantosh Β· 4 December 2024
Agent replied Β· 11 December 2024
Thank you for taking the time to leave us this amazing 5* review Mantosh. Kind regards Lucy, Customer Relations.
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5/5
GoogleBrilliant teamsters Southchurch working together to get the house sold. Shaun was amazing working things through. Thank you all.
Kairen Β· 28 September 2023
Agent replied Β· 28 October 2023
Thank you for taking the time to share your experience and for your excellent 5* review! Kind regards, Lucy, Customer Relations.
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5/5
GoogleI recently purchased a house with Bairstow Eves. You can not imagine to process like this to gone any smoother. Bairstow Eves walked us through every single step of it. Giving us support and reassurance we needed. Bairstow Eves is definitely an excellent state agent which in my opinion stands out from his competitors. I wish every buyer or seller to come across with them. Especially I would like to mention Gary Denyer and Lucina Bain which are the TOP players of fantastic people whom are always ready to answer your questions and give you any support you need. They will make sure that the whole process of your purchase will be a fast and effective as you wished to be. Thank you.
Bartosz Β· 30 July 2022
Agent replied Β· 30 July 2023
Thank you for your glowing 5* review and your kind words. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI had a great experience with bairstow eves Southend! Always responsive & helpful. Also a lovely touch with a welcome package to my new home with some lovely vouchers!
Madison Β· 13 June 2025
Agent replied Β· 13 April 2026
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWhen I was trying to rent this property, Nikki was at my beck and call 24/7. Extremely reassuring very helpful, kept me updated regularly and overall an amazing estate agent! The whole renting department were great but Nikki was outstanding.
Beth Β· 5 February 2021
Agent replied
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleNikki dealt with our move to our new house! She was Excellent the move was swift and easy. I couldnβt recommend both Nikki and her team. The after care we have had has been brilliant. Brilliant team, Brilliant Service. Highly recommended
Adam Β· 21 October 2020
Agent replied
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleNikki dealt with our move to our new house! She was Excellent the move was swift and easy. I couldnβt recommend both Nikki and her team. The after care we have had has been brilliant. Brilliant team, Brilliant Service. Highly recommended
GTR Β· 18 October 2020
Agent replied
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleA very good experience with Sam who helped me greatly in achieving my goal of securing a place to stay. After an earlier attempt to secure a place to stay Sam helped me complete all the checks for the next place which proved successful and could not be happier.
Stephen Β· 19 August 2024
Agent replied Β· 26 August 2024
Many thanks for the fantastic 5* review and many thanks for your kind words Stephen. Kind regards, Lucy, Customer Relations.
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