Every review we hold for the Southborough office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBradley and his team provided a first class, friendly and efficient service during the purchase of our appartment. Communications were excellent throughout, with fast responses to all questions regarding the property and purchase process.
I would recommend Flying Fish Properties without hesitation, to anyone wishing to sell (or buy) a property in the Tunbridge Wells area.
John · 16 June 2023
Agent replied · 7 July 2023
Many thanks for your kind feedback, John - it's hugely appreciated. Wishing you and your family all the very best and enjoy the summer! Natalie and Bradley
★★★★★ 5/5
GoogleFlying Fish sold our Southborough home last month and here’s why I cannot recommend them enough. Bradley and Natalie are very direct in their approach, and in contrast to many other estate agents, they don’t waffle, they don’t overprice, and they don’t overpromise or tell you what they think you want to hear. They say it as it is.
Natalie managed our sale; she was pro-active, reliable, and super-efficient. During the sale process she was just a call or text away to buoy us up with encouragement and progress updates, and she was diligent in checking up on any problems or delays. If you are considering Flying Fish Properties, hesitate no longer, have a valuation meeting with them and you’ll soon understand why they are the very best estate agents in the Southborough and Tunbridge Wells area.
Louise · 16 October 2024
Agent replied · 23 October 2024
Many thanks for your kind review, Louise. It's very much appreciated and we wish you all the very best for the chapter. Natalie and Bradley
★★★★★ 5/5
GoogleA massive thank you to Bradley and team for all you did to make our house purchase as stress free as possible.
Bradley was incredibly professional, responsive and easy to do business with. He handled communications between us and the vendors really well.
I have already recommended Flying Fish to friends and family and wouldn’t hesitate to use Flying Fish in the future!PositiveResponsiveness, Professionalism
Naomi · 26 August 2022
Agent replied · 7 July 2023
Many thanks for your kind feedback, Naomi - it’s very much appreciated. Wishing you and Mark all the very best and hope you get to make lots of happy memories in your new home. Bradley and Natalie 🏡 …
★★★★★ 5/5
GoogleFlying Fish succeeded in securing a sale for our more unusual property where other more traditional agents had failed. Marketing the property using social media helped to track down the right profile of buyer and Bradley and Natalie's flexible approach meant that viewings could be quickly arranged and conducted. There was always great feedback as well. Our sale was swiftly concluded with the help of their constant commmunication between buyer and seller. I would not hesitate to recommend this Estate Agency for its personal and very 21st Century approach.
Julie · 8 July 2018
Agent replied · 7 July 2023
Appreciate the feedback, Julie - thank you! All the very best to you and Roger. Bradley and Natalie
★★★★★ 5/5
GoogleWe cannot recommend Natalie and Bradley at Flying Fish highly enough. We were shocked by the outstanding marketing brochure for our property which had potential buyers flocking in. We sold our home in less than a week at the top of the price range. Extremely professional, friendly and proactive. Just take a look on line at any of their properties they are marketing and compare the photos to other agents. No competition. If you are thinking of selling your property, do not go anywhere else! Thank you.
GoWild · 8 July 2018
Agent replied · 7 July 2023
Thank you for your kind instruction, Sam and Lee. Wishing you all the very best in your new home. See you soon. Natalie and Bradley
★★★★★ 5/5
GoogleI cannot tell you how happy we are with Bradley and Natalie. We had quite a challenging sale to say the least! They never once ignored my constant emails, text messages and phone calls. They really must have lost business due to the phone being permanently engaged with me! Looking back now that we have completed we had some fun and amusing phone conversations. I would have no hesitation in recommending Flying Fish to anyone. A real personal experience which counts for so much. Thank you Bradley and Natalie so much for all your hard work.
Jamie · 8 July 2018
Agent replied · 7 July 2023
Appreciate the feedback, Jamie - thank you! All the very best. Natalie and Bradley
★★★★★ 5/5
GoogleWe recently sold our lovely and much loved house through Flying Fish. We were first time sellers with realistic expectations. Bradley and Natalie were always very professional, hard-working and seriously pro-active on our behalf. We gained a valuable education in buying and selling houses by listening to them and working with them. They were really great fun to work with. We very much enjoyed all the jokes and we both felt we had reliable, dependable allies with useful connections. The photography was beautifully done and truly reflected the beauty of our family home. We did have a slight set-back and the response from Flying Fish was to reassure us we had a great house to sell and ramp up their efforts on our behalf. We always got prompt replies to all our emails and phone calls and we were all relaxed and confident as we awaited the end result which was a hassle free sale to a great couple for a fair price.
David and Gillian
Grape · 8 July 2018
Agent replied · 7 July 2023
Thank you for the feedback Gillian and David - it’s very much appreciated. All the best in your new home. Bradley and Natalie
★★★★★ 5/5
GoogleWe tried to sell our unique Victorian property with a local estate agent. The agent advertised and tried to sell our house during two separate periods of several months each, all to no avail. After over nine frustrating months in total still with no buyer, we moved to Flying Fish.
From the moment we met Bradley and Natalie it was a different world.
The house was photographed and launched within a few days, we then had five viewings arranged and six days after the launch we had an offer of the full asking price (from the third viewing). Natalie and Bradley handled all the viewings, always briefed prospective buyers; so important and usually neglected by most agents. They also make sure they 'get to know the house' and can answer any queries etc at viewings. They gave immediate feedback to us and handled all the communication between us and all the various parties involved, from beginning to Exchange and then Completion.
The Flying Fish Estate Agency is a real exemplar of how we wish all estate agents were - and SHOULD be. As well as totally professional and efficient, Natalie and Bradley had such a charming, engaging manner and a great sense of humour throughout it was like talking to friends.
We cannot speak highly enough of the exemplary service we received, and they so often went the extra mile on several occasions to make sure everything was fine. We have absolutely no hesitation at all in recommending Flying Fish to anyone - we already have!
Many thanks Bradley and Natalie we are very grateful to you for all the effort you made to give us such a speedy and successful sale!
David · 8 July 2018
Agent replied · 7 July 2023
You’re very welcome, David - appreciate the feedback. All the very best to you and Christine and hope to see you both again in the near future. Natalie and Bradley 🏠 …
★★★★★ 5/5
GoogleFlying fish properties - Natalie and Bradley were absolutely fantastic. Professional, informative and keep negotiations smooth and clam at a time which is of course incredibly stressful. Even after we had move in they still gave us information about the area and local schools that was priceless. Without them at the helm of our move, we surely would have lost the house that we wanted, so thank you Natalie and Bradley, we wish you the very best.
Sean and Rebecca x
Rebecca · 8 July 2017
Agent replied · 7 July 2023
Thank you, Sean and Rebecca - hope you're all settling in nicely in your very beautiful Southborough home. See you soon. Bradley and Natalie
★★★★★ 5/5
GoogleBig thank you to both Natalie and Bradley. We are small property developers company and chose Natalie and Bradley to assist us with the sale of the first property that we have done. They are both excellent professionals with an in depth knowledge of what they do. We were surprised by the amount of appointments they have managed to arrange for the property during a generally quiet time of the year (Christmas period). We were constantly kept informed of what is happening around the property and were given reports on the number of views online and where we stood against similar properties on market in the area.
We are looking forward to working with them in the near future and would not hesitate to recommend Natalie and Bradley to anyone who wants to sell their property.
Dimitar · 8 July 2017
Agent replied · 7 July 2023
Thank you, Dimitar. All the very best with your next project. Bradley and Natalie
★★★★★ 5/5
GoogleI bought a buy-to-let flat through Flying Fish and Bradley and Natalie were so efficient and helpful throughout the purchase, but at the same time offered a friendly and personal service. The photography was fantastic and really stood out from others. I had no hesitation in using Flying Fish as the letting agency for the flat and they found a tenant very quickly and their rates are very reasonable.
I would definitely recommend them and use them again, and will be using them to manage my 2nd buy-to-let property.
Hilary · 8 July 2017
Agent replied · 7 July 2023
Thank you for giving us the opportunity, Hilary. We look forward to helping you manage your second B2L property. Bradley and Natalie
★★★★★ 5/5
GoogleI have used Flying Fish twice, once to buy, and more recently to sell, and would not hesitate to recommend them. Natalie and Bradley are extremely professional in all aspects of their work. They are really responsive (always), very experienced in understanding the housing market in the area, and just very switched on about all aspects of the process, we encountered several tricky situations that they helped us navigate smoothly. Highly recommended.
Nicole · 6 December 2024
Agent replied · 10 December 2024
Many thanks for your kind review, Nicol. It is very much appreciated. Wishing you and Dan all the very best in your new home, and a very happy Christmas too. Natalie and Bradley
★★★★★ 5/5
GoogleAn estate agent who retains their professionalism and integrity in a difficult market. When asked by my ex-wife to lower their valuation to reduce the value to buy me out, they refused when two other local agencies agreed to do so. Shame on her and shame on them.
J · 17 October 2025
Agent replied · 15 January 2026
Many thanks, J.
★★★★★ 5/5
GoogleIt is never easy to decide to sell your home. After 15 years, it was time for me to let go of mine.
I decided to leave the fate of my beloved flat in the hands of a well-established local estate agent hoping for a quick sale. After receiving a near inexistent feedback, very elusive answers as to actual number of viewings and a somewhat poor attitude with regards to customer service, it was time for me to start afresh.
I had already met and discussed the sale of the property with Natalie and Bradley and they (I hope) understood the reasons behind my decision to opt for another agent. Their friendliness, enthusiasm, openness and invaluable input had already impressed me so it did not take much to convince me to entrust them to succeed where the other agent had failed.
They welcomed me with open arms (literally) and we agreed on how to proceed. A go-live date was fixed, 23 December. New, vibrant and lively photos were produced. A fabulous descriptive was written. They don’t just market your property, they show it off.
On the very day of the launch, Bradley emailed me with details of 2 viewings booked. I was now beyond impressed. The first viewing was scheduled for the first business day after Christmas. Lo and behold, I did get and accept an offer on that very morning.
Since then, everything is of course in the hands of solicitors but Natalie is keeping me up to date with the progress and advises me of any complication as soon as she is made aware of it and always proactively looks for prompt and satisfactory resolution.
They both are an absolute delight to deal with and I would gladly recommend their services to anyone. They are a living proof that not all estate agents deserve the bad rep they are getting and they definitely will be my first port of call for my next sale and my next purchase.
Christel
Christel · 8 July 2016
Agent replied · 7 July 2023
Thank you, Christel. All the very best. Natalie and Bradley
★★★★★ 5/5
GoogleI am truly satisfied with Flying Fish from the very beginning.
Natalie has been very helpful during the whole process. She is very much customer oriented (one example is she even offered to me pick me up to the property for viewing after knowing that I was without a car). On top of that, she explained all matters in a very detailed manner and happy to answer for any questions of mine, usually responded within a very short time!
This nice experience has changed my perception over the high-street property agent and I seriously recommended anyone to engage Flying Fish if you are looking for property to buy/sale in the Tunbridge Wells areas.
Damien · 8 July 2016
Agent replied · 7 July 2023
Thank you, Damien. Hope you are happy in your Tunbridge Wells home. All the very best. Natalie and Bradley
★★★★★ 5/5
GoogleNatalie and Bradley were incredible throughout our move process. They have created a completely new type of service in estate agents, personal, flexible and helpful throughout. We’ve had interactions with three other estate agents in Tunbridge wells and none provide a tenth of their service. You don’t ever deal with anyone other than Natalie and Bradley from initial contact through to final completion.
James · 7 July 2022
Agent replied · 7 July 2023
Many thanks for your review and again for your kind instruction, James. Wishing you and your family all the very best for the next chapter and a happy Christmas too. Natalie and Bradley 🏁 …
★★★★★ 5/5
GoogleThis was my first experience to work with the estate agents Flying Fish Properties when we bought a house in Tunbridge Wells. I found them extremely helpful, very professional and very approachable. Bradley was always there to clarify, if I had any question or a doubt. Flying Fish will be my first choice if I plan to buy or sell a property in the future.PositiveResponsiveness, Quality, Professionalism, Value
Kumail · 26 August 2021
Agent replied · 7 July 2023
Your kind feedback is very much appreciated, Kumail - thank you. Welcome to Tunbridge Wells and we hope you and your family make lots of happy memories in your beautiful new home. Bradley and Natalie. 🏡 …
★★★★★ 5/5
GoogleNatalie was absolutely fantastic and patient. It was the first property we viewed in the area and we were first time buyers. Natalie went above and beyond especially when it came to helping with our solicitors who were not so great. I would have no hesitation in recommending Flying Fish to anyone buying or selling a property.
☺️
Ellie · 9 November 2022
Agent replied · 7 July 2023
Your kind feedback is very much appreciated, Ellie - thank you! Wishing you all the very best in your new home and welcome to Tunbridge Wells! Natalie and Bradley
★★★★★ 5/5
GoogleWe chose Flying Fish to sell our house in Southborough because they were positive and informative during the valuation yet realistic.
We were not disappointed, from the skill in creating beautiful photography to efficiently running days of viewings, to managing and driving through the purchase after offer.
What would have been stumbling blocks to many were ridden out with Natalie’s expertise and handling.
Strongly recommend giving them a call if you’re thinking of selling.
Steven · 16 October 2024
Agent replied · 23 October 2024
Many thanks for your kind feedback, Steven. We appreciate the instruction and wish you and your family all the very best for the next chapter. Best, Natalie and Bradley
★★★★★ 5/5
GoogleFlying Fish were the selling agent when we purchased our Southborough home 7 years ago. Having been very impressed with them then they were first choice to sell the house this year. We took Bradley’s advise on his initial valuation visit and brought forward the timing of the sale a few months, a week after our house was on the market we had a memorandum of sale and solicitors engaged, four months later we are in our next home! Professionalism and good communication throughout the process, I highly recommend.
Martin · 26 June 2024
Agent replied · 25 August 2024
Many thanks for your kind feedback, Martin. Wishing you and your family all the very best for the next chapter and hopefully our paths will cross again in the future. Bradley and Natalie
★★★★★ 5/5
GoogleFlying Fish offer an exceptional service. From the initial phone call through to completion, Natalie and Bradley were attentive with regular communication and trouble-shooting where necessary. If you are seeing a stress-free home sale, I cannot recommend them highly enough.
Ceri · 1 January 2024
Agent replied · 2 January 2024
Many thanks for your kind feedback, Ceri - it's very much appreciated! Wishing you all the very best for the next chapter and thank you again for your kind instruction. Happy New Year too! Natalie and Bradley
★★★★★ 5/5
GoogleI could not recommend Natalie and Bradley highly enough. They've taken our experience of Estate Agents to a whole new level. Devoted to their clients and getting the right result despite challenges which the market presents. A big thank you from us.
Tim · 7 November 2023
Agent replied · 28 November 2023
Many thanks for your kind feedback, Tim. Wishing you, Cora and the rest of the family all the very best in your new home. Hope to see you all soon. Natalie and Bradley
★★★★★ 5/5
GoogleThank you so much for a stupendous job selling our house. We would heartily recommend Natalie and Bradley - consumate professionals, sincere and committed at every point. The best estate agent we have ever dealt with, you have made is very easy for us. If you are thinking of selling your house, do not hesitate to go with Flying Fish.PositiveResponsiveness, Quality, Professionalism, Value
Ria · 26 August 2021
Agent replied · 7 July 2023
Appreciate your very kind feedback, Ria - thank you! Wishing you and your family all the very best and good luck in your new home. Natalie and Bradley 🏡 …
★★★★★ 5/5
GoogleI worked with Flying Fish to both buy my previous house and sell it on Stephens Road. I have engaged other estate agents in the past but by a mile, FF are the best estate agents in Tunbridge Wells and surrounding area. It is a small firm which is a bonus as you are guaranteed to work with both Natalie and Bradley who are highly skilled in what they do, incredibly motivated, excellent sellers and on top of the whole admin process. The photographer they used was superb, marketing and exposure was also incredibly professional and vast. In addition, they seem to have a very good gauge of valuations of houses and what it would actually go for in the end.
Finally, for what it is worth, they are also lovely people to go through the process with if that is important (was for me).
Jess · 27 May 2024
Agent replied · 25 August 2024
Thank you for your very kind feedback, Jess. It is very much appreciated. Wishing you and your family all the very best for the next chapter and many thanks again for your kind instruction. Natalie and Bradley
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