Every review we hold for the Southborough office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe bought a house last year with Natalie from Flying Fish. We really appreciated how professional, responsive and transparent she was.
Unfortunately at the time we were stuck in a probate scenario - Natalie was prompt at keeping us informed on any developments, and following up on all the edge requests that we had on how to navigate the situation.
The whole experience felt “no bs”, which we loved! And there is no doubt in my mind that should we come to sell we would use Flying Fish.
Courtney · 8 April 2026
Agent replied · 15 April 2026
Your kind feedback is very much appreciated, Courtney - thank you! Hope you are enjoying your new home and happy Easter. Natalie and Bradley
★★★★★ 5/5
GoogleWe decided to use Flying Fish Properties to market and sell our home on the recommendation of a friend, and we’re so glad we did. The house was well marketed and both Bradley and Natalie were extremely knowledgeable about the local market/what price would be achievable. Neither of them are your “typical” estate agents. They found us a first time buyer within a week of the house going onto the market and were on hand every step of the way, checking in and helping with paperwork. I would recommend Flying Fish to anyone in Tunbridge Wells, Southborough and Tonbridge considering selling their home.
Laura · 17 October 2025
Agent replied · 15 January 2026
Your kind feedback is very much appreciated, Laura - thank you! Wishing you and your family all the very best for the next chapter. Natalie and Bradley
★★★★★ 5/5
GoogleWe bought a house from Flying Fish in 2025. In what turned out to be a complex sale and chain Bradley was brilliant in helping us through all the issues that cropped up, and he seems knows everyone and anything to do with house moving around Tunbridge Wells. I found them very easy to talk to and quick to respond, honest, fair and straight-forward. Highly recommended independent family-run firm.
David · 15 January 2026
Agent replied · 15 January 2026
Many thanks for your kind review, David. Hope you get to make lots of happy memories in your new Tunbridge Wells home. Bradley and Natalie
★★★★★ 5/5
GoogleFlying Fish Properties has been really great to deal with. Bradley and Natalie were both professional and very responsive during our process and made extra effort to make viewings possible during busy schedules. They represented the sellers well, but made it super easy for us as buyers too. They always made sure that both sides were heard and communicated quickly throughout the process. We would absolutely recommend them for any sale or purchase.
Jana · 15 September 2025
Agent replied · 15 April 2026
Many thanks for your kind review, Jana. Wishing you and Jani all the very best in your new home. Natalie and Bradley 🏠 …
★★★★★ 5/5
GoogleAs a first time buyer I found the worst part was dealing with some of the agents in the area but I cannot stress enough how great Natalie and Bradley were. They helped to reduce stress and were so quick to respond. If you are looking in the area I would recommend Flying Fish ! A cut above the rest.
Charlotte · 16 December 2025
Agent replied · 15 January 2026
Your kind feedback is very much appreciated, Charlotte - thank you. Hope you get to make lots of happy memories in your home and wishing you a wonderful Christmas too. Bradley and Natalie
★★★★★ 5/5
Google5* service from Bradley & Natalie. There is just no need to use any of the other estate agents in Tunbridge Wells. The communication was perfect from when we first called to book a valuation up to moving day. They keep everyone in check across the chain including the solicitors to help keep the process moving along. We can’t fault them in anyway & would highly recommend them.
Andrew · 15 September 2025
Agent replied · 15 April 2026
Many thanks for your kind feedback, Andrew. Wishing you and your family all the very best for the next chapter. Natalie and Bradley
★★★★★ 5/5
GoogleWe really couldn’t recommend Flying Fish enough. Bradley and Natalie were brilliant through our purchase process, highly professional, and couldn’t have done more to make it smoother, they even helped with deliveries to our new home when we weren’t able to be there (and even still offer their support now we are in the local area). A huge thanks and a definite recommendation 😊
Ellie · 15 September 2025
Agent replied · 15 April 2026
Thank you very much for your kind review, Ellie. Hope you and Danny get to make lots of happy memories in your new home. Natalie and Bradley 🏠 …
★★★★★ 5/5
GoogleWe highly recommend Natalie at Flying Fish. She recently helped us sell our house, which completed in December. The entire process was smooth and professional thanks to Natalie. We even received an offer on our house after the first viewing.
Whilst we've faced a few challenges with our purchase (which are still ongoing!), Natalie was great at following up with the estate agents higher up in the chain, ensuring the chain stays intact, and holding everyone accountable. We really appreciated her support.
Thanks so much Natalie & Flying Fish
Grace · 3 January 2025
Agent replied · 9 January 2025
Many thanks for your kind review, Grace. Wishing you all the very best for the future. Natalie and Bradley
★★★★★ 5/5
GoogleNatalie and Bradley were excellent from start to finish. From valuation of our property right through to our moving day the communication was fantastic. Natalie was brilliant whenever anything needed chasing or resolving and smoothed the way with any difficulties during the sale process. I can’t recommend them highly enough for a personalised, top notch service!
Sarah · 17 September 2025
Agent replied · 15 January 2026
Many thanks for your kind review, Sarah. Wishing you and Bryan all the very best for the next chapter. Natalie and Bradley 🏠 …
★★★★★ 1/5
GoogleI contacted Flying Fish about selling a property. They said they would provide information at least by the following day. They didn’t. I called again after a couple of days and they said they would look into it and get back to me but again they never came back to me. When they eventually responded they sent it to an incorrect email address.
The response that Flying fish have left in response to my review above is completely untrue. They did not turn down my business. Rather they sent me 2 rather nasty emails. This is absolutely not an estate agent I would trust. I have now signed up with Bracketts who are very professional. I will be contacting Google with reference to the incorrect comments Flying fish have made.
Bessie · 8 April 2026
Agent replied · 15 April 2026
A very detailed desktop valuation was sent to Kate Whitaker, but unfortunately the email address was incorrect. Instead of understanding that these things happen, Kate is using this as an opportunity to harm our business. The real issue that Kate has with us is that we are not able to assist her with her sale. Occasionally, when we are operating at full capacity, we have no option but to take a step back. We try not to compromise our business by taking on more instructions than we can handle. We are not a high-volume agent. We always put quality before quantity. Most sellers understand this position when we politely decline their instruction. Unfortunately, Kate has decided to rather take a spiteful position by weaponising the Google Review system.
Kate, responding to your recent edit. It’s important that your comments are factually correct. When we mentioned that you had also contacted us previously to request a valuation, your response was that you had categorically never contacted us before. We sent you a screen grab of communication that confirms that your understanding is incorrect. You asked us to provide a valuation over a year ago and we politely declined on the basis that we were oversubscribed then too. You’ve tried twice to get us to assist you with your sale and on both occasions we’ve tried to assist you with property related advice, but we’ve chosen not to provide a physical valuation. We’ve noticed that you have also changed your username from Kate Whitaker to Bessie Boo since posting your initial review. I’m sure Bracketts will do a great job - good luck!
★★★★★ 5/5
GoogleNatalie was absolutely fantastic and I wouldn’t consider using any other agent. Natalie had our house sold within 10 days of going on the market. The marketing and photos were great, she conducted loads of viewings and always sent an update the moment the viewers left. Her communication was second to none, I don’t think I ever waited more than 15 minutes for her to reply to an email and she always answered the phone. We really struggled finding an onward property and Natalie and Bradley gave us loads of advice to help us find a new home from offers to survey findings. Their communication was always straight forward and honest, they are certainly not your average agents.
She wasn’t just amazing at getting our home under offer she also pursued progressing the chain wholeheartedly. She used her wealth of legal experience to help us move things along and unblock any barriers to progress.
Absolutely fantastic agents, I would, and do, recommend them to anyone and will absolutely be back when our next sale comes around.
Thank you both
Becca · 4 November 2024
Agent replied · 11 November 2024
Thank you for your very kind feedback, Becca. We wish you and your family all the very best for the next chapter, and hopefully our paths will cross again in the future. Natalie and Bradley
★★★★★ 5/5
GoogleWe have recently sold our mum's house through Bradley and Natalie at Flying Fish Properties. We found them to be great communicators - always providing detailed feedback after a viewing, and advising/guiding us throughout the process of the Sale. They kept gentle pressure on the chain to keep it moving and we were always kept well informed with updates. As a two person team, they are professional, efficient and successful at getting the job done. We would happily recommend Flying Fish to others, and were pleased to support this local family run business.
Kate · 1 April 2026
Agent replied · 15 April 2026
Many thanks for your feedback, Kate. And thank you again for your kind instruction. Natalie and Bradley
★★★★★ 5/5
GoogleWe recently completed the sale of our house in Southborough through Flying Fish. We wanted to go with a local agent who knew and cared about the area, and we were so impressed with Natalie and Bradley. During a challenging time for the property market they kept us informed and updated throughout and we were particularly grateful for the immediate feedback post viewings, and advice. They were also proactive in engaging with our solicitor and our sellers’ estate agent to keep things moving, which meant we were in our new home by Christmas! Thanks to the Flying Fish team a process which would usually be stressful was smooth. We wouldn’t hesitate to recommend their services.
Hayley · 15 February 2026
Agent replied · 15 April 2026
Many thanks again for your kind instruction, Hayley. Hope you and your family get to make lots of happy memories in your new home. Bradley and Natalie, Tunbridge Wells
★★★★★ 5/5
GoogleBradley was a true professional and made the process as seamless as possible. From viewing to completion the communication was excellent and we felt very at ease. Would highly recommend the team! Thank you so much.
Lara · 16 December 2025
Agent replied · 15 January 2026
Many thanks for your kind review, Lara. Wishing you and Rob all the very best in your new Tunbridge Wells home. Bradley and Natalie
★★★★★ 5/5
GoogleBradley from Flying Fish Properties was professional and responsive. I particularly liked the fact that there was no 'salesman pitch' at any stage. He was straightforward and honest. During the whole sales process, Bradley kept in touch and regularly updated me with developments. I really appreciated the fact that I could contact him with concerns or queries and receive a prompt response.
I wouldn't hesitate to recommend this agency and I would use them again without hesitation.
Deb · 26 July 2024
Agent replied · 25 August 2024
Thank you so much for your kind feedback, Deb - it's very much appreciated. Good luck for the next chapter and we hope that you get to make lots of happy memories in your new home. Bradley and Natalie
★★★★★ 5/5
GoogleNatalie guided us perfectly through the process from start to finish, both buying a new home and selling ours.
Her expertise and knowledge of the market was pivotal in going from initial enquiry to selling our home in 9 days at a price we were delighted with.
The regular communication was really appreciated ensuring we were always in the know with exactly what was happening.
Could not have asked for a better service and highly recommend!
Michael · 15 February 2026
Agent replied · 15 April 2026
Many thanks again for your kind instruction, Michael. Wishing you and Maria all the very best in your new Tunbridge Wells home. Natalie and Bradley 🐟 …
★★★★★ 5/5
GoogleI would highly recommend Flying Fish Estate Agents for a professional, personalised service.
Bradley and Natalie guided me through the sale of my family home of 95years with their knowledge and understanding of the area and the market. They were always available for advice, accompanied all viewings and their feedback and communications were second to none.
From the initial photos and marketing to the exchange and completion I could not fault their support.
Elizabeth · 15 February 2026
Agent replied · 15 April 2026
Many thanks again for giving us the opportunity to sell your Tunbridge Wells home, Liz. Wishing you and your family all the very best for the future. Bradley and Natalie
★★★★★ 5/5
GoogleSimply the best estate agents in the Tunbridge Wells area. This is an independent company run by Natalie and Bradley who are both extremely professional and hyper motivated to secure the sale.
Don't be fooled by other agents who will tempt you in with higher valuations. (We were and our house was on the market for 9 months with not a single offer)! Flying Fish will competitively price your house based on square footage comparisons with similar properties in the area at the time your house is on the market.
They help you to ensure your home is well presented for sale and their brochures are superb quality. There is the added bonus of superb communication throughout the whole process from listing to completion.
Couldn't recommend them enough. Worth every penny of their 1%.
Talya · 28 March 2024
Agent replied · 25 August 2024
Many thanks for your very kind review, Talya. Wishing you all the very best for the next chapter and thank you again for your kind instruction. Natalie and Bradley
★★★★★ 5/5
GoogleNatalie and Bradley were fantastic from start to finish in presenting and selling our home in challenging circumstances following a family bereavement.
They gave honest, straightforward and insightful advice throughout and their communication was first class - we never felt out the loop with what was going on in the chain.
In addition, they were always on hand to go "above and beyond" with things such as helping people gain entry to the property, passing on documents and taking meter readings. This was a godsend given we were 450 miles away!
Flying Fish are easily the best firm we have ever used and thoroughly recommend them to anyone seeking a commercially minded, astute and very user friendly estate agent.
Thanks again to you both
Mark & Lesley Lewis
Lesley · 27 February 2024
Agent replied · 25 August 2024
Many thanks for your kind review, Lesley and Mark. It is very much appreciated. Wishing you and your family all the very best for the future. Natalie and Bradley
★★★★★ 5/5
GoogleBradley and Natalie were agents that came highly recommended by friends and family. From the first initial phone call and throughout the whole process of selling our house they were amazing, incredibly helpful and supportive.
Bradley constantly kept us up to date which was incredibly reassuring & he sold our house quickly to ensure we were able to secure the house we wanted.
As the best local estate agent, we will definitely be recommending Flying Fish!
Sarah · 27 April 2024
Agent replied · 25 August 2024
Thank you for your kind feedback, Sarah. Wishing you and your family all the very best for the next chapter and thank you again for your kind instruction. Natalie and Bradley
★★★★★ 5/5
GoogleWe had several estate agents round to value my mother’s property and all gave similar valuations. But Flying Fish seemed a cut above the rest. Bradley and Natalie were committed to us from day one. They live, as well as work, in the local …
Alison · 15 June 2025
Agent replied · 15 April 2026
Many thanks for your kind words, Alison - it's very much appreciated. Wishing you and your family all the best for the future. Bradley and Natalie
★★★★★ 5/5
GoogleAfter struggling to get much traction on selling our house from one estate agent, we switched to Flying Fish after they suggested they could create a far more active interest in the property. They were absolutely right and we had a stream of potential buyers immediately. What followed was a very challenging chain to manage and which threatened to collapse on more than one occasion. Natalie and Bradley were on the case every step of the way. They were proactive where others were passive and we owe our eventual, successful sale to their determination to make it happen. Their approach is one of total professionalism, efficiency and attention to detail. They have been a complete pleasure to work with from start to finish.
David · 7 November 2023
Agent replied · 28 November 2023
Many thanks for your very kind feedback, David. Wishing you and Teresa all the very best for the next chapter and thank you again for your instruction. Natalie and Bradley
★★★★★ 5/5
GoogleI cannot thank enough the efforts of Bradley and Natalie at Flying Fish. They provided excellent customer service and helped us through the sale of my flat so much. I was kept update to date with all developments, and given the best advice throughout.
The high level of service, professionalism and care shown by Bradley and Natalie ensured we had the best deal and we would highly recommend Flying Fish to anyone looking to sell or buy.
Unlike other estate agents who treat you as a number rather than a person, Bradley and Natalie made it much more personal and from day one had our best interests their priority.
Once again the biggest thank you to you both. The best in the business!
Stuart & Lucy
Stucie · 27 October 2023
Agent replied · 29 October 2023
Thank you very much for your kind feedback, Stuart and Lucy. Wishing you both all the very best for the next chapter and we hope to see you again sometime soon. Natalie and Bradley
★★★★★ 5/5
GoogleNatalie and Bradley were expremely good at finding us a buyer for our house, and did so quickly a second time when our first buyers decided they didn't want to move after all!. Natalie kept us well informed as things progressed and kept the …
George · 15 May 2025
Agent replied · 15 April 2026
Many thanks for your kind feedback, George. Wishing you all the very best for the next chapter. Bradley and Natalie
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