5/5
Googleeasily one of the best letting agencies we have ever used as a tennent. always speedy replies and helpful. Never had an issue.
Agent replied
Thank you so much for the kind words, it really means a great deal to us.
Trusted Agent profile · Southampton, Hampshire
Verified
Martin & Co Southampton City reviews
★★★★★
166 reviews across 3 platforms
46 London Rd, Southampton, Hampshire, SO15 2AH
Part of Martin & Co, see every office.
Martin & Co's office in Southampton, Hampshire, at 46 London Rd, is rated 4.0 out of 5 across 166 reviews on three platforms, including 88 Google reviews rated 3.4.
About Martin & Co Southampton
We are proud to serve the communities of Southampton city and surrounding areas - providing specialist advice, guidance, and support across all areas of the property market since 2007. Our Southampton born owner Gavin Naish has worked in the property industry for more than 17 years and holds a Propertymark qualification (Level 3) award in Residential Lettings and Property Management. Martin & Co Southampton, is located in the heart of Southampton City Centre on London Road. There is a wide selection of modern and traditional houses available within the area, to meet all individual needs. The team at Martin & Co Southampton has a reputation for providing a reliable and professional service across both residential lettings and property sales. So whatever your property need, please do get in touch with a member of our dedicated team who would be delighted to help. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Southampton City get you on the move.
Reviews
Every review we hold for the Southampton office, from every platform, shown as written. First names only.
Google1/5
GoogleOn the pros side I needed to move in quickly and get somethings issues in the property fixed, which was all done very quickly and efficiently. …
Agent replied
Makes us all really really sad to read this. You were a model tenant, one of the best, never a single issue, EVER. We did our best to assist whenever we could although categorically and for the record your Landlord handled ALL repairs. So … More
5/5
TrustpilotMore great service
More great service, this time with a new purchase. Got me in contact with some great conveyancing and surveying companies which has really helped the process go smoothly.
Agent replied
Thank you Mr Smith, hope you are happy in your new home.
5/5
GoogleRented a property for nearly 16months through Martin and Co, had a pleasant and friendly interaction throughout the tenure. Thanks
Agent replied
Thank you so much your property manager will be so pleased to hear that, appreciated.
1/5
TrustpilotAwful letting agent
We were moved over to Martin and co mid tenancy by Jonathan rees and I’ve had nothing but issues with them. They are rude, unhelpful, you have to chase for documents. We were letting temporarily following a relocation over 100 miles away and will not be using them as a letting agent on our buy to lets
5/5
GoogleVery easy to book a viewing, Nice quick and efficient service, we didn't have much contact with the actual …
Agent replied · 7 April 2023
Very reassuring to hear this, thank you so much.
5/5
TrustpilotSam was fantastic
Sam was fantastic, would
5/5
FacebookAlways excellent service from Gavin and his team.
5/5
FacebookLove dealing with the Martin & Co branch the staff are always friendly and professional! Hayley always able to help! Outstanding letting agent.
Agent replied
Thank you for the kind words, it is very much appreciated.
1/5
GoogleIf I could give zero stars I would. Poor and unprofessional communications assured at all times.
Agent replied
We have checked all our registered records and offices, you aren't registered as a current tenant or potential applicant or Landlord, so who are you?, Please remove your review or address whatever the issue is with the Lettings Manger.
1/5
GooglePoor customer service. Never answer emails or messages left. Very disappointing, would not recommend.
Agent replied · 31 May 2024
Hard to take seriously any review with a fake name. If this is indeed genuine, we would love to hear about your actual experience so we can see if there is an issue. Please email the Lettings Director on Andrea.Armour@martinco.com whereby she will be more than happy to get to the bottom of whatever the problem is or isn't.
5/5
GoogleSuch a great bunch of people, very refreshing to enjoy such personal service and professionalism.
Agent replied
Thank you kate, appreciated.
5/5
TrustpilotGreat service
Great service. Friendly and trustworthy staff who really took the time to help me. Would highly recommend.
Agent replied
Many thanks for the kind words, appreciated.
1/5
GoogleProbably the worst agency I have ever dealt with would not recommend to anyone!
Agent replied
Sorry to hear that.
5/5
TrustpilotGreat service from great agent.
Martin&Co have looked after my property portfolio for years. Very happy with service provided would recommend.
Agent replied
Thank you so much, that means a lot to the team.
5/5
Trustpilot5 star service
It is a pleasure to provide this review.
Agent replied
Thank you for the kind words, this will mean the world to Andrea.
5/5
GoogleGreat communication. And the best experience I had with letting agencies.
Agent replied
Thank you so much, the team will be really pleased to hear that. All the best for the future.
5/5
GoogleThanks for your help guys. Very professional and friendly. Great experience.
Agent replied
Thank you for the kind words, it is appreciated.
5/5
FacebookHad no issue recently renting a property, simplified the process for us.
Agent replied · 26 February 2025
Thank you Mrs Haines, very kind.
5/5
TrustpilotHad no issue recently renting a…
Had no issue recently renting a property, simplified the process for us.
Agent replied
Thank you for your kind words, we'll let the team know.
5/5
GoogleVery friendly and professional, I would highly recommend.
Agent replied
Much appreciated Mr Swindlehurst, all the best.
5/5
GoogleReally good phone call and very professional
Agent replied
Very kind, thank you. The team in Southampton are thrilled to hear that they did a good job for you.
5/5
Googlegreat service! wonderful to deal with
Agent replied
Thank you for your kind words, it is appreciated.
1/5
GoogleRating only, no written review.
Agent replied · 22 August 2026
Maybe a short piece to justify your ‘1 star’ will help us learn from whatever the issue is, we can then deal with it professionally. Thank you.
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