Trusted Agent profile · Southampton, Hampshire

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Martin & Co Southampton City reviews

4.0

★★★★★ Great

166 reviews across 3 platforms

46 London Rd, Southampton, Hampshire, SO15 2AH

Part of Martin & Co, see every office.

Martin & Co's office in Southampton, Hampshire, at 46 London Rd, is rated 4.0 out of 5 across 166 reviews on three platforms, including 88 Google reviews rated 3.4.

Google logo

3.4 / 5

88

Reviews on Google

This office

Facebook logo

4.8 / 5

22

Reviews on Facebook

This office

Trustpilot logo

56

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

About Martin & Co Southampton

We are proud to serve the communities of Southampton city and surrounding areas - providing specialist advice, guidance, and support across all areas of the property market since 2007. Our Southampton born owner Gavin Naish has worked in the property industry for more than 17 years and holds a Propertymark qualification (Level 3) award in Residential Lettings and Property Management. Martin & Co Southampton, is located in the heart of Southampton City Centre on London Road. There is a wide selection of modern and traditional houses available within the area, to meet all individual needs. The team at Martin & Co Southampton has a reputation for providing a reliable and professional service across both residential lettings and property sales. So whatever your property need, please do get in touch with a member of our dedicated team who would be delighted to help. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Southampton City get you on the move.

Reviews

Every review we hold for the Southampton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Proffesional agents

Friendly, helpful and professional staff. Reccomend!

Marius · 15 March 2018

Agent replied

Thank you so much we'll ensure this is fed back to the team in Southampton.

5/5

Google

Passionate and efficient

Samuel · 11 November 2018

Agent replied

Thank you, very kind.

5/5

Trustpilot

So helpful and attentive. Thanks Sam

After some terrible experiences living with other companies (100% avoid hunters if u can) and some very uninterested agencies, finding Sam at Martin & Co was just so refreshing.

James · 10 August 2020

4/5

Trustpilot

Good responsive, business-like agents

Martin and Co. is organised and business like; promptly sending documents, regularly carrying out inspections and providing a clear report (with photos) containing repair recommendations.

N · 17 April 2021

5/5

Trustpilot

Excellent service from the team

Excellent service from the team - incredibly informative and supportive during the process of finding a property to rent.

J · 20 July 2020

5/5

Trustpilot

GREAT

Always a smooth process when we have had dealings with Martin & Co, good communication & response time.

Zoe · 11 June 2018

5/5

Facebook

Great service, very helpful and helped me in every way I needed

Leah · 22 November 2017

5/5

Facebook

Thanks to all the team for a very speedy let!

Julian · 9 July 2017

5/5

Facebook

Fantastic service now with new owners. Would recommend.

Kerry · 21 April 2017

1/5

Google

Rating only, no written review.

Hristiqn · 10 July 2024

Agent replied · 10 October 2026

Really sorry to hear that you were dissatisfied for whatever reason, perhaps if you could email us on southamptoncity@martinco.com with your detailed complaint we can give you a sensible answer.

1/5

Google

Rating only, no written review.

Албена · 10 July 2024

Agent replied · 10 October 2026

Really sorry to hear that you were dissatisfied for whatever reason, perhaps if you could email us on southamptoncity@martinco.com with your detailed complaint we can give you a sensible answer.

1/5

Google

Rating only, no written review.

Violeta · 10 July 2024

Agent replied · 10 October 2026

Really sorry to hear that you were dissatisfied for whatever reason, perhaps if you could email us on southamptoncity@martinco.com with your detailed complaint we can give you a sensible answer.

1/5

Google

Rating only, no written review.

Antani · 10 July 2024

Agent replied · 10 October 2026

Really sorry to hear that you were dissatisfied for whatever reason, perhaps if you could email us on southamptoncity@martinco.com with your detailed complaint we can give you a sensible answer.

5/5

Google

Rating only, no written review.

Host1000youtub · 7 March 2024

Agent replied · 13 April 2026

Thank you!!

5/5

Google

Rating only, no written review.

Nisha · 23 May 2022

Agent replied

Thank you so much, always good to hear.

5/5

Trustpilot

A job Well Done(Megan)

A job Well Done

KPN · 16 April 2021

Agent replied · 7 July 2025

Thank you so much, greatly appreciate your kind words and continued custom.

5/5

Trustpilot

Super Megan,

James · 14 April 2021

Agent replied · 11 June 2026

Very kind, thank you for your positivity.

5/5

Google

Rating only, no written review.

William · 21 November 2020

Agent replied

Thank you for the review, it's appreciated.

1/5

Google

Rating only, no written review.

Adam · 10 October 2020

Agent replied

Thank you for your extremely unhelpful review of our agency. Here is a list of why your review is totally unhelpful. 1. We don’t know who you are. 2. We don’t know what you were unhappy with. 3 We have received no formal complaint to our company over any aspect of the service received from customers in the last few months 4. We haven’t been given the chance to rectify whatever the supposed issue was. 5. Should you wish to actually do something useful, then please submit any written complaint to the office manager in line with our complaints procedure whereby it will be dealt with in line with the said procedure or alternatively you could leave a one star review on a web site so no one knows what the actual problem was or is, or if it even existed at all or indeed if it was even genuine or you were even a genuine customer and not a bored child with their parents internet access late at night who thought what could I possibly do to cause some commercial damage to a small business contributing to the economical recovery of a country devastated by the Covid-19 pandemic…… In all seriousness though, if there is a genuine issue please deal with the issue in the correct format and stop hiding behind your keyboard. The office phone number is 02380 988881 or email us Southamptoncity@martinco.com, due to covid-19 we are limiting face to face appointments, and not wanting to shy away from a problem (if there is indeed one) it is not advised to visit the office and certainly not permitted without an appointment.

1/5

Google

Rating only, no written review.

Stacie · 10 October 2020

Agent replied

no record of you as a customer in our database, do you have the correct agent/office?

1/5

Google

No words.

DebiR · 10 October 2020

Agent replied · 10 October 2026

.

3/5

Google

Rating only, no written review.

Bradley · 10 October 2020

Agent replied

Thank you for the review, we would love to hear where we could have improved to get a better rating. Please drop us a line on southamptoncity@martinco.com so that we can learn from this.

4/5

Google

Rating only, no written review.

Sivachandran · 10 October 2020

Agent replied

Thank you very kind, all the best.

4/5

Google

Rating only, no written review.

Carla · 10 October 2020

Agent replied

Thank you for the positive rating.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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