Leaders Waterside Properties Lettings Southampton reviews

★★★★★ 5/5

Google

Property manager Alacey from leaders is very professional and responsible for helping solve the queries I had with the property. She offers excellent customer service, she always response quick and call me in time throughout. I’m pleased to have her as my property manager, thank you very much for your help Alacey.

Elaine · 27 August 2022

★★★★★ 2/5

Google

Been waiting 3 months for a simple form to come through to release our deposit. What could be a more simple request?

Andrew · 19 August 2024

★★★★★ 5/5

Google

Got all my troubles done and sorted very fast and swiftly and always such an amazing team to talk to in Southampton branches, Mitch especially! 1000%

Tazz · 28 May 2024

★★★★★ 3/5

Google

They are kind and helpful except for a couple of them, two ladies. I could be happier if the referencing company (the tenants hub) had managed to speed up things. They wasted a whole week and the references took a bit longer than expected and I couldn't enter the property until the afternoon Given that all agents have the same draconian fees they are fine.

Jose · 28 August 2018

★★★★★ 5/5

Google

The team are brilliant, helped me through every stage of the process buying a property. Special thanks to Richard who worked really hard to keep everything on track. Can't recommend them highly enough, best estate agents I've worked with by far, many thanks Leaders!

Tobias · 27 August 2020

★★★★★ 5/5

Google

The Leaders agent helped me successfully rent out a property from Southampton. Holly from Leaders, she was very helpful, professional and patient! It was very difficult securing a property overseas but she helped me make all things easier. She also gave me fantastic advice and everything went smoothly.

Timmy · 27 August 2022

★★★★★ 4/5

Google

It has been my first experience of selling a property and Leaders explained what was happening each step of the way. Leaders kept in touch and answered any queries I had. I would recommend Leaders to other people considering selling their property. Thank you Whitney for your help!

Becky · 10 January 2018

★★★★★ 5/5

Google

Friendly, competent and helpful service. Used them to find a flat as i'm moving to Southampton. Holly went above and beyond, made the whole experience easy. I would, without doubt or hesitation, recommend them to anyone looking to let a property.

Dishon · 27 August 2020

★★★★★ 5/5

Google

Emily did a fantastic job in helping us find a flat in such a short space of time and made the whole process very easy. I would highly recommend Emily and leaders for your future lettings or sales needs.

Aaron · 27 August 2020

★★★★★ 5/5

Google

Emily at Leaders Southampton has been extremely helpful nothing has been too much trouble despite the numerous questions we have thrown her way. Always quick to respond. I would highly recommend leaders as a letting agent excellent customer service.

PT · 27 August 2020

★★★★★ 5/5

Google

having used leaders in ocean village recently I have to say we are delighted with their service. they carefully handled the sale process of 2 properties for us and kept to their promises all the way through.....rare for estate agents. Whitney and Richard in particular are great to work with. well done guys and thanks for everything.

Sean · 28 August 2019

★★★★★ 5/5

Google

We have nothing but praise for Leaders branch at Atlantic Village Southampton. We are very thankful for Richards guidance and helpfulness in directing us to this lovely flat. Hannah and Witney too were very helpful and efficient ln the administration, all being most pleasant and polite at all times. Thank you very much.

Mercy · 27 August 2020

★★★★★ 5/5

Google

Had a lovely view with Harvey, who is on time, patient and professional!

Xinyun · 27 June 2024

★★★★★ 5/5

Google

We received an amazing service by Richard and Whitney. From the start they provided a professional service at the highest standards. They kept us well informed. We would highly recommend Leaders and we couldn’t be happier with the overall service and outcome we received.PositiveResponsiveness, Professionalism

Kasia · 27 August 2021

★★★★★ 5/5

Google

The agency has an excellent service. Emily was very helpful with every step of the renting process and communicated with us very well. It's probably the first time I was satisfied with an agency service.

Tina · 28 August 2019

★★★★★ 5/5

Google

We chose to market our flat with Leaders and cannot fault Richard and the teams' dedication to ensuring we got as fast and as smooth a sale as possible. From them showing our buyer around at 9pm on a Friday to check noise, to chasing up and down the chain to find a suitable completion date for everyone we really couldn't have asked for more. It has been a stressful sale/purchase but we were really impressed by how much Richard personally put into ensuring we were kept in the loop of everything that was happening out of our control. Wouldn't hesitate to recommend them at all.

A · 30 August 2020

★★★★★ 5/5

Google

We chose to market our flat with Leaders and cannot fault Richard and the teams' dedication to ensuring we got as fast and as smooth a sale as possible. From them showing our buyer around at 9pm on a Friday to check noise, to chasing up and down the chain to find a suitable completion date for everyone we really couldn't have asked for more. It has been a stressful sale/purchase but we were really impressed by how much Richard personally put into ensuring we were kept in the loop of everything that was happening out of our control. Wouldn't hesitate to recommend them at all.

Rosie · 27 August 2020

★★★★★ 5/5

Google

I had the great pleasure of working with Holly Rollings By far the best estate agent I have ever dealt with. Her level of professionalism is second to none. She goes above and beyond her call of duty to make you feel like a special person not just another client. Coming from someone who has lived all over the world and has dealt with hundreds of estate agents she is by far the best. I highly recommend her to anyone looking for a home. Thanks for your outstanding work Holly (Hollywood)Rollings.

Anastasios · 27 August 2020

★★★★★ 5/5

Google

This was our 3rd attempt to sell our property, Leaders accessorised the property, did a brilliant marketing promo and in a very short while found a buyer who went on to complete. During the quite lengthy timescale that is required to sell a leasehold property leaders were always there, telling us the latest stage in the progress of the sale and assisting in any concerns that we had. They are are very professional company , approachable and nothing ever appeared too much trouble. Wish they had been our first choice. Have no hesitation in recommending them to anybody who has a Property to sell in the Southampton area

Wendy · 27 August 2020

★★★★★ 5/5

Google

I was very pleased with the service from Richard and his team who efficiently and proactively handled my purchase despite some problems with the property and a delay with the mortgage.

Ray · 27 August 2020

★★★★★ 5/5

Google

Very efficient and professional service. Amy was excellent and found us a tenant on the second viewing. Her guidance and advice made the process very easy. Good local knowledge with good systems. James

James · 28 August 2018

★★★★★ 5/5

Google

Extremely professional, very efficient, quick and easy with no hassle whatsoever. I have had some bad experiences with other agencies and landlords in the past but Leaders has the best customer service resulting in me completing all the necessary documents and moving in within a couple of weeks. Everything can be signed for online without the need for printing and scanning. Amy took me through the whole process and was incredibly helpful as well as being very easily reachable nearly all the time, replying to emails the same day every time. Would highly recommend, thanks very much Amy!

Antony · 28 August 2018

★★★★★ 5/5

Google

In my recent experience with this branch, all of the people who work here have gone out of their way to assist me in matters relating to property rentals and sales. Everyone is friendly and even when I have asked a lot of them they have always accommodated me with a smile. Recently Whitney in particular went above and beyond what anyone could have reasonably expected of her as she was determined to progress my flat sale and without her efforts I am not sure the outcome would have been successful. This type of service goes a long way since the process of buying and selling can be stressful enough on its own! Thanks to all involved!

Virginia · 28 August 2018

★★★★★ 5/5

Google

Richard, Whitney and Hannah worked so hard to get the sale of our flat through to exchange of contracts and we’d like to thank them for their help when there were challenges. They always kept us updated and Richard’s knowledge was exceptional.

Jenny · 27 August 2020