5/5
GoogleEmily was very professional and she made the whole experience comfortable. Thank you Emily! Highly recommended.
Trusted Agent profile · Southampton
Leaders Waterside Properties Lettings Southampton reviews
★★★★★
290 reviews across 1 platform
Unit 8,The Blake Building Ocean Way, Ocean Village, Southampton, SO14 3LN
Leaders Waterside Properties Lettings's office in Southampton, at Unit 8, is rated 4.5 out of 5 across 290 reviews on 1 platform, including 290 Google reviews rated 4.5.
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Reviews
Every review we hold for the Southampton office, from every platform, shown as written. First names only.
Google5/5
GoogleSales team was fantastic, very fast, responsive and professional. Whitney in particular was incredible, very helpful and patient through quite a stressful process.PositiveResponsiveness, Quality, Professionalism
Agent replied · 26 August 2024
Dear Ben Shaw, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Ocean Village. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleI highly recommend Leaders. Emily did a great job showing us the apartment, giving us all the information we needed and was very efficient working through a time they just changed their system. She was very polite, professional and approachable. We are very happy with our new place and know that they will help out with whatever would come up regarding the renting.
4/5
GoogleOur new property moving with Leaders was smooth, although they could had improved the fact that the flat was painted when we were already moved in the rest of it is fine, efficent and professional.
Agent replied · 26 August 2024
Hi Virginia, many thanks for your review! We're glad everything when smoothly for you.
4/5
GoogleWe had a few miscommunications/misunderstandings here and there, but overall a positive experience with fast response to emails and very pleasant and polite staff.PositiveResponsiveness
Agent replied · 26 August 2024
Hi Andi Elliott, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Ocean Village branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Leaders Estate Agents Ocean Village
5/5
GoogleFirst time into renting and Emily and the whole team have been ever so helpful in making sure I secured the property in just 4 days! Excellent service and could not fault them with anything. Furthermore, they took initiative in ensuring that my furniture was well-received in a timely manner. Definitely will recommend them!
5/5
GoogleExcellent property management by Ellie at Leaders.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 26 August 2024
Dear Sanjay Nagchowdhury, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleLeaders have provided a good service and I am confident using their services that my interests and those of my tenants are being looked after.
Agent replied · 26 August 2024
Thanks for your review Miles, we are always looking at ways to improve our service. If you have any suggestions then please do get in touch to discuss them further.
5/5
GoogleIn my time living in Southampton, I have dealt with many estate agents and the service provided by Leaders is by far the best. Holly and Emily both showed an exceptional level of professionalism. Because of this I would have no hesitation in recommending Leaders to anyone looking to rent/buy.
5/5
GoogleRichard and Whitney at Leaders did a great job in helping us to sell our property. They worked very hard to get the right price for us. If we had any questions they were always available to discuss. Competitive fees and good location for an office at the marina. Good reputation, would highly recommend.
5/5
GoogleLeaders provided us with a an outstanding level of service at every step. Their team is very knowledgable, professional & friendly. I would have no hesitation in recommending them & will certainly be using them again in the future for both my sales & letting requirements - Buy to Let Landlord
5/5
GoogleExcellent communication and service. Especially sales manager Richard and Negotiator Whitney. thank you both for such good service!!!
Agent replied · 26 August 2024
Hi Xi, we are so happy to read such a great review about the team at Leaders Ocean Village in Southampton! We are so pleased to read that Richard and Whitney have both been able to provide you with such great service throughout your dealings with them. We will ensure that your comments are passed onto them so they are aware of your thanks and appreciation. Kind Regards, Leaders
5/5
GoogleExcellent buying service from start to finish, with viewings, updates, and chasing other parties through to completion.
Agent replied · 26 August 2024
Hi Jonathan, thank you so much for your positive comments about Leaders Ocean Village, Southampton. We are so pleased that the team were able to provide you with such a great service throughout the purchase of your property! We hope you are happy with your purchase and if there's anything further we can do for you please do not hesitate to get in touch as we are happy to help, we hope you have a great day! Kind Regards, Leaders
5/5
GoogleExcellent customer service from Greg Fidler, who always offers prompt and helpful support.PositiveProfessionalism
Agent replied · 26 August 2024
Hi, Mustafa Egal! Thanks for the great review! All the best, Leaders Estate Agents Ocean Village
5/5
GoogleMany thanks to Leaders for the excellent service provided in time. They are very cooperative, friendly and knowledgeable. The complete process was very easy and hassle-free. They helped a lot to solve all the concern I had raised before move in to the new house.
5/5
GoogleEmily and Holly look after us through every stage of becoming tenants. They were sensitive, professional and worked so hard to get us to our new rental ! Thank you both so much we love the place. Excellent service, highly recommend .
5/5
GoogleI am very happy with the services provided by this agency and especially by Holly Rollings. She was our estate agent and always readily available to answer any questions and help us solve any problems that would arise. Highly recommended.
5/5
GoogleFriendly and helpful
Agent replied · 26 August 2024
Hi Nicola Benham, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Ocean Village. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleAn excellent estate agents who know the area and local apartments well. They understood what I was looking for and never wasted my time with viewings. Their sales team are honest and supportive. Thank you for helping me find my new home.
5/5
GoogleThe staff are really helpful and friendly. They heard all of my requirements and showed me what exactly I need And also help me answer any queries. The response is very quick I would definitely recommend
5/5
GoogleExcellent service, professional approach, promptness beyond expectations the right team to have by your side whether you want to buy or rent. Richard you have outdone yourself. Way to go Leaders!
1/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Dear Ahmad Desoky, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team
5/5
GoogleI had an great experience dealing with Leaders during the purchase of my property. They were extremely professsional and kept me updated throughout the entire process.
5/5
GoogleExcellent, timely service. They really go out of their way to help you find your home. Very impressed and happy I went with them.
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