1/5
GoogleThe service is really bad, my mum is waiting for 3 years to repair problem and for last 3 months is "flooded" from drain problems and nobody is interested to help. So negative experience
Trusted Agent profile · Southampton
Leaders Lettings Southampton reviews
★★★★★
406 reviews across 2 platforms
13 London Road, Southampton, SO15 2AE
Leaders Lettings's office in Southampton, at 13 London Road, is rated 4.1 out of 5 across 406 reviews on two platforms, including 405 Google reviews rated 4.1.
Reviews
Every review we hold for the Southampton office, from every platform, shown as written. First names only.
Google5/5
GoogleAs a renter I can't fault them Cracking service, very quick, very professional. Kept me informed throughout and could do loads of the forms online which made everything easier.
5/5
GoogleBrilliant service. The staff bend over backwards to help . Nothing is to much trouble. Highly recommend. Would defiantly go back when I sale my next property
5/5
GoogleExcellent customer service from Emily at Southampton Property Management Team in addressing the issues of concern to resolve on signing a new tenancy agreement. Very professional, friendly and efficient. Thank you.
5/5
GoogleI have rented a flat with Leaders in Southampton and Ashley.G have been extremely responsive, proactive and professional. I would highly recommend this agency.
1/5
GoogleI've rented out my flat with them for a while. Really useless - annoyed my tenants no end and were hopeless at communicating with me or them. AVOID AVOID AVOID!
4/5
GoogleMark and Jules have been very helpful in chasing slow acting solicitors and getting required information to progress the sale of my flat.
5/5
GoogleMy contact with Leaders through Whitney Watts during the purchase of a flat left me with the impression of their efficiency and courtesy.
5/5
YellGood service
Brilliant service from start to finish, woudl highly recommend.
5/5
GoogleRating only, no written review.
Agent replied · 26 December 2025
Dear Sukhdeep Deepi, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Southampton. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleReally pleased with the services we have received from Leaders. We couldn't fault the advice, service and professionalism provided. Brilliant.
5/5
GoogleRating only, no written review.
Agent replied · 26 December 2025
Dear Omer Thebigboi, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Southampton. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleAmazing service from the staff and manager ‘ben’ couldn’t of had a easier move!
4/5
GoogleThey used to handle my landlord's rent for him, and do house inspections
5/5
GoogleLucia. Very nice and kind girl. Answer my questions very timely and usefully.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 10 January 2025
Dear Merlene Emerson, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Southampton branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
3/5
GoogleRating only, no written review.
Agent replied · 10 November 2024
Hi Beatriz Mendes, we appreciate your honest feedback, as we are always looking for ways to improve.
5/5
GoogleRating only, no written review.
Agent replied · 17 June 2024
Dear 啊啊啊, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Southampton. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
Google👍 …
Agent replied · 17 June 2024
Dear Midhun Babu Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Leaders Southampton Team
5/5
GoogleRating only, no written review.
Agent replied · 17 June 2024
Dear Pirathees Francis, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied · 17 June 2024
Dear, Kyle Bone! Thanks for the great review! All the best, Customer Care Team
5/5
GoogleThank you Lucia!
Agent replied · 17 June 2024
Dear Reece Palmer Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleRating only, no written review.
Agent replied · 17 June 2024
Dear Anna Bulley, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Leaders Lettings Southampton
How many reviews does Leaders Lettings Southampton have?
Leaders Lettings's Southampton office has 406 reviews across two platforms: 405 on Google, 1 on Yell.
What is Leaders Lettings Southampton's rating?
Leaders Lettings Southampton is rated 4.1 out of 5 across all 406 reviews, and 4.1 out of 5 on Google from 405 reviews.
Where is Leaders Lettings's Southampton office?
Leaders Lettings Southampton, 13 London Road, Southampton, SO15 2AE.
