Trusted Agent profile Β· Southampton

Hythe and Waterside Lettings Southampton reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

471 reviews across 3 platforms

Hotspur House, The Pier, Hythe, Southampton, SO45 6AU

Hythe and Waterside Lettings's office in Southampton, at Hotspur House, is rated 4.8 out of 5 across 471 reviews on three platforms, including 76 Google reviews rated 4.4.

Google logo

4.4 / 5

76

Reviews on Google

This office

Facebook logo

5.0 / 5

5

Reviews on Facebook

Business-wide

Trustpilot logo

390

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Southampton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Wayne and the rest of the team at Hythe …

Wayne and the rest of the team at Hythe and Waterside made what can be a difficult process so much easier. Wayne was in constant contact throughout the move, always answering call and email queries quickly, a great service! We will definitely be using them again in the future!

DG Β· 6 June 2017

Agent replied Β· 19 June 2024

Thank you, we appreciate you taking the time to review the service you have received from Hythe and Waterside Estate Agents. We are very happy to hear you have a had a positive experience with us. We look forward to seeing you again soon.Kind Regards,Hythe&Waterside Estate Agents

5/5

Trustpilot

A professional and expert service

We had a very positive experience from making the initial enquiry through to exchange of contracts. Joe handled the negotiation with our buyer very professionally. Joe and Wayne kept us informed and explained anything that we were unsure of. From the acceptance of our offer through to the exchange of contracts took 8 weeks, and their professionalism, communication and guidance certainly helped with the speed and smoothness of the process. Thank you.

Ben Β· 30 April 2021

5/5

Trustpilot

Positive, helpful and "can do"

We bought a house through them.They were always responsive and helpful without being pushy. We really appreciated their honesty and openness: they took time to understand what we wanted and what would work for us and helped us find a house that suits us very well. We felt we could genuinely discuss the house we were viewing with them and they worked to answer our questions. They kept up good communication with us and were supportive when there were some issues with our buyer (not in our or their control).There was always a feeling of "can do". We enjoyed dealing with them.

Christopher Β· 16 August 2017

5/5

Google

I would highly recommend Hythe and Waterside, they provide a fantastic service. Thank you Megan for all of your help and advice.

Emma Β· 16 June 2023

Agent replied Β· 15 June 2024

Thanks Emma, Megan and the Team always appreciates the feedback.

5/5

Google

Wayne and Joe at Hythe and Waterside Estate Agents wholly deserve this five star review. From the initial consultation through to exchange they were prompt, courteous and professional. Of the three local estate agents they valued our house the highest and utilised an 'open house day' method which achieved three offers at full asking price on the very first day! This then achieved an additional bid and acceptance which clearly wouldn't have been possible if it was sold in the traditional manner. We were lucky enough to be able to put an offer on a house that weekend for a house also sold by Wayne, which was accepted. As the only party affected by the stamp duty holiday deadline, we were happy with the service and responses we got throughout the process from Wayne and Joe. We were able to complete within the short window before the stamp duty deadline. If I were ever to move again. I wouldn't hesitate in using Hythe and Waterside Estate Agents services again. The Ford familyPositiveProfessionalism

D Β· 16 June 2022

Agent replied Β· 15 June 2024

Thank you

5/5

Trustpilot

Very friendly & helpful right from the…

Very friendly & helpful right from the start. We found a lovely home really quickly thanks to Darren, our letting agent. So grateful for all the support along the way when our world was in a whirlwind! 😍

Christina Β· 12 May 2021

Agent replied Β· 19 June 2024

Your very welcome Christina, always happy to be of service and we appreciate your kind words. Thank you Darren.

5/5

Trustpilot

Superb service

First Wayne and then Richard were extremely attentive to detail, cheerful and helpful throughout the journey to sell my mother's house. They covered every base and kept me fully informed of all details.Talk about going the extra mile - I'd recommend this company to anyone.

Chris Β· 10 January 2018

Agent replied Β· 19 June 2024

Dear Chris,Thank you so much for leaving your 5 star review, it was a pleasure working with you to sell your Mothers home. Wishing you all the best for the future. Kind regards,Hythe & Waterside Estate Agents

5/5

Trustpilot

Absolutely brilliant service

Absolutely brilliant service. From day one, Richard was at hand to help with all enquiries and kept us updated at every stage of the process. Communication was second to none and always an immediate reply to emails Fantastic Richard, thank you

Mr Β· 21 May 2019

Agent replied Β· 19 June 2024

John, it was an absolute pleasure to work with you on Jane's purchase. We hope that your mum loves her new home as much as we enjoyed showing it. All the best -Richard

5/5

Trustpilot

Wayne was exceptional

Wayne was exceptional! Communication is the key in ensuring as smooth and stress free transaction as possible, especially when there is a long chain in the process. Despite the legal delays and challenges of Covid for all parties, Wayne was highly professional, approachable and above all else, most communicative and committed to seeing the job through. Would highly recommend using Wayne and his team again. Thank you!

Matthew Β· 17 March 2021

5/5

Trustpilot

Megan is brilliant

Megan is brilliant. Very professional and personable with excellent communication skills. She always delivers the best possible service to me as a landlord.

Johsoton Β· 31 October 2022

Agent replied Β· 19 June 2024

Thanks John, Megan is very thankful of your kind words.

5/5

Trustpilot

Great virtual tour

I have recently had some great communication and working with Joe. Honest and upfront, helpful and professional.I particularly liked the ability to not only view still photos of the property we were interested in but the virtual tour. Using the virtual tour helped us to view 360 degree images of the property and then make an informed decision to make an appointment and visit the property. It really has cut down on wasted visits to houses that don't meet our needs.

Robert Β· 29 April 2021

Agent replied Β· 19 June 2024

Thank you for your review Mr Lankford. Kind regards, Joe.

5/5

Trustpilot

Great communication and always happy to help!

Joe and Wayne were always happy to help with anything and communicated very well! They both played a big part in helping me purchase my first home and I can’t thank them enough!

Apepz Β· 30 January 2021

Agent replied Β· 19 June 2024

Thank you very much for your kind review. I'm glad to hear you're happy in your new home. Kind Regards, Joe.

5/5

Trustpilot

I found the staff to be frendlley …

I found the staff to be frendlley professional and verry helpful I would recommend them to any one wishing to move. I would also like to add a very big thank you to Caroline and tena for all there help.

Paul Β· 8 November 2017

Agent replied Β· 19 June 2024

Dear Paul, Thank you so much for taking the time to leave such a lovely 5 star review. We really appreciate your comments and recommendation. Kind regards,Hythe & Waterside Lettings

5/5

Google

I have just moved to Hythe from Andover,, Hythe and waterside was not working for me as I was the buyer as i was with another estate agent in Andover ,, but Angela she gave 100% she kept me up to date,she phone all involved , she informed …

Marie Β· 16 April 2024

Agent replied Β· 15 June 2024

Thanks Marie for your kind words of appreciation, Angela is very proud and happy to have been so much help during your plight of unprofessionalism and lack of communication received by you from your selling Agent. We are very proud of … More

5/5

Trustpilot

Brilliant from day 1

First we met Joe who showed us round the property answering all and any questions which was great. He then recommended to us a mortgage broker who was amazing. Our file was then passed onto Wayne who has been brilliant from day 1, we had a long difficult chain which Wayne helped keep on track even getting in touch with people way further up the chain to get us some realistic updates, which where not being filtered down correctly by other parties. When we reached a point that nothing seemed to be happening further up the chain Wayne stepped in and organised a group email with all the solicitors and agents to get things moving and hold people accountable for sitting still or withholding information. Overall i can't thank the Hythe and Waterside sales team enough for making the move happen.

Matthew Β· 5 March 2021

Agent replied Β· 19 June 2024

Dear Matt and Yasmine. Thank you so much for your very kind review - myself and Joe very much appreciate it. Kind regards, Wayne

5/5

Trustpilot

Helpful Joe and Exceptional Service!!

Overall we feel our experience with Hythe and Waterside has been extremely pleasant, we are first time buyers and have been provided with all the guidance and advice we could possibly need. Joe Nutman has especially gone the extra mile for us and has been on the end of the phone whenever we needed him to help with any queries or questions we had and has not hesitated to help us in anyway we required. We would definitely recommend using this company!

Lauren Β· 5 March 2021

Agent replied Β· 19 June 2024

Than you very much for your review. All the best, Wayne & Joe.

5/5

Trustpilot

Wayne and his team are great

Wayne and his team are great! Very friendly, and not the "A typical" estate agent. They have fantastic knowledge of the area and talk you through everything from start to finish. They sold my house in 5 days and from the moment I contacted them to exchange of contracts they were always there to answer any questions I had, and assist in any way. I would highly recommend them to all.

Karen Β· 2 May 2017

5/5

Trustpilot

Excellent service

Excellent service! A long standing tenant recently left my rental property, Elizabeth and the team were all amazing at appointing contractors to handle refurbishments, re-letting the property very quickly and handling the check in and check out very efficiently. As a landlord it's really important to have a company you can trust and H&W really deliver on all levels.

Adam Β· 19 November 2021

5/5

Trustpilot

Helpful from start to finish

Wayne and Richard at Hythe and Waterside were helpful from start to finish! We sold at probably the most difficult time, during the pandemic but got a successful sale to allow us to move to the Isle of Man in line with some very specific timelines.In the lead up to securing the sale, we were kept well informed and had plenty of viewings to find the right buyers for our more unusual property. Once we had the buyers lined up, everyone did a great job to push the sale through and keep everyone informed and the solicitors on their toes! This was the second time we have used Hythe and Waterside to sell our property and would heartily recommend looking to sell, or buy in the Waterside area!

Stewart Β· 3 September 2020

Agent replied Β· 19 June 2024

Dear Stewart,Thank you so much for your kind Trustpilot review, very much appreciated. Hope you, Caroline and Lewis are settling in on the island.Best wishes Wayne

5/5

Trustpilot

An amazing team of people

All the team members i spoke to were some of the friendliest people I’ve had the pleasure of working with , they couldn’t have been more helpful , or more professional, answering any question and solving every problem I had , I would recommend hythe and waterside to anyone looking to buy or rent , and I’ll definitely be coming back to them when I next move

ElliottRodgers Β· 25 October 2022

Agent replied Β· 19 June 2024

Thanks Elliott for your wonderful review, we look forward to being of service throughout your housing journey 😊 The Team really appreciated your honesty and kind words.

5/5

Trustpilot

House purchase

Very efficient and very helpful. My purchase and sale was a challenge at times but Richard was particularly helpful and was proactive in helping push it through quickly. I would certainly recommend Hythe & Waterside estate agents!

Alex Β· 5 February 2018

Agent replied Β· 19 June 2024

Dear Alex, Thank you for your 5 star review! On behalf of the team here at Hythe and Waterside, we would like to wish you and your family all the best for the future in your new home. Kind Regards, Hythe & Waterside Estate Agents

5/5

Google

A very helpful and diligent team delivered our house move on time, under time pressure and simplified the process, reducing moving anxiety considerably.

Richard Β· 11 April 2025

Agent replied Β· 13 June 2025

Wonderful validation, thanks Richard, please to have been of service 😊 see you again soon. Thanks from the team …

5/5

Google

We purchased our house in Dibden Purlieu 2 years ago through Hythe and Waterside and it was the best decision we could of made! Wayne’s friendly manner and approach to his job was very refreshing to see. Thank you Wayne, Richard, Jack and the rest of the team for a smooth sale! We also enjoyed the bubbly;)PositiveProfessionalism

Sarah Β· 13 November 2021

5/5

Trustpilot

Tides Way

Excellent service from this very professional company from first contact to securing suitable tenants in a short space of time. Special thanks to Darren who co-ordinated everything, kept us informed throughout, and willingly undertook some of the work himself. Our relationship with Hythe and Waterside Lettings as landlords goes back many years and we highly recommend them.

Ms Β· 29 October 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hythe and Waterside Lettings's Google reviews

Questions about Hythe and Waterside Lettings Southampton

How many reviews does Hythe and Waterside Lettings Southampton have?

Hythe and Waterside Lettings's Southampton office has 471 reviews across three platforms: 76 on Google, 5 on Facebook (across the whole business), 390 on Trustpilot (across the whole business).

What is Hythe and Waterside Lettings Southampton's rating?

Hythe and Waterside Lettings Southampton is rated 4.8 out of 5 across all 471 reviews, and 4.4 out of 5 on Google from 76 reviews.

Where is Hythe and Waterside Lettings's Southampton office?

Hythe and Waterside Lettings Southampton, Hotspur House, The Pier, Hythe, Southampton, SO45 6AU.

The Trusted Agent

Is this your office? Claim your page.