Trusted Agent profile · Southampton · Hampshire

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Enfields Estate Agents reviews in Southampton

4.5

★★★★★ Excellent

277 reviews across 3 platforms

46 Oxford Street, Southampton, Hampshire, SO14 3DP

Part of Enfields, see every office.

Enfields's office in Southampton, Hampshire, at 46 Oxford Street, is rated 4.5 out of 5 across 277 reviews on three platforms, including 219 Google reviews rated 4.4.

Google logo

4.4 / 5

219

Reviews on Google

This office

Facebook logo

4.9 / 5

28

Reviews on Facebook

This office

The Trusted Agent logo

4.9 / 5

30

Reviews on The Trusted Agent

This office

Reviews may appear on more than one platform.

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Enfields Southampton

Enfields are experts in our field and our knowledge of central Southampton property is unsurpassed. Our network of city centre branches includes offices set in the vibrant Oxford Street and bustling Shirley Road locations where we base our thriving sales, lettings, and property management departments. Our award-winning, professional estate agents really do have the edge when it comes to matching people to property. Enfields was founded with a vision to offer a better experience to customers with homes to buy, sell or let. We wanted to offer more than the traditional estate agency approach; we wanted to complete the property chain with a portfolio of property services performed by the industry's best and most motivated estate agents - and we wanted the enfields brand to become synonymous with success. Today, we're there. We've helped to shape the way people look at buying and selling property with a fresh, more exciting experience that our customers respect and our teams aspire to. Our teams of experienced property professionals are enjoying the rich rewards and benefits that come from a reputable brand that is renowned for its customer service and unrivalled local knowledge. Together, we've helped enfields become the estate agency of choice for the thousands of homeowners and buyers who continue to turn to us when it's time to move, let, invest, and build - and, together, we have achieved our vision.

Reviews

Every review we hold for the Southampton office, from every platform, shown as written. First names only.

5/5

Google

Louise and the letting team were awesome. Super friendly, professional and helped us through the entire process of getting our flat rented. Early days, but incredibly happy so far. Thank you!

Joe · 30 July 2022

5/5

Google

So glad I found Enfields Southampton when looking for a new letting agent recently. Friendly, professional and prompt. I would definitely recommend giving them a call.

Jo · 31 January 2023

5/5

Google

Natascha helped me find a property, but not only that went above and beyond and made a daunting process really smooth and easy. I was quite astonished how smooth it went! As Tony the Tigre says, theyrrrrrre great!

Benjamin · 9 May 2021

5/5

Google

A professional team that goes out of their way to make your move flawless. Quick to respond to questions and to solve any issues. Thanks enfields

Abigail · 1 January 2023

5/5

The Trusted Agent
Tenant

have been amazing

helping us to find a property that suits our needs and getting us in quick;y

Mhairi · 15 July 2016

Agent replied · 19 August 2016

Thanks very much for the review Mhairi, glad we could be of assistance.

1/5

Facebook

Poor customer service. They’ve lied on the phone; just to keep us on a waiting list: when there are no”viewings” at the moment; just to message a sorry the next day about the property being magically rented; dissapointed, disgusted and disadvantaged...

Steluta · 10 July 2020

4/5

The Trusted Agent
Landlord

Good service from local agent

Enfields rented our property quickly and efficiently. Good professional sevice and friendly staff. Would recommend

Anonymous · 12 May 2016

Agent replied · 17 May 2016

Thank you very much for your kind words, we hope we can do even better next time around and earn the full 5 stars.

5/5

Google

Would highly recommend this Estate Agency. They were professional from start to finish for my sale, very responsive and helpful. Couldn't have done any more for me and had the added pressures/complications of Covid19 to contend with!PositiveProfessionalism

Rebecca · 20 June 2021

5/5

Google

Enfields are very easy to work with and professional at all times Jessica in the office is very helpful and always returns calls or emails I would highly recommend this company great staffPositiveResponsiveness, Quality, Professionalism, Value

Sean · 25 August 2021

5/5

Google

Another lovely tenant found by Enfields - thank you. I have always found them very helpful and easy to deal with. Would not hesitate to recommend to any landlord.

Kim · 30 July 2022

5/5

Google

We've been with Enfields for 8 years now - really happy with the service they provide, managing our property - very professional and efficient! Thank you, Alice

Alice · 3 October 2022

5/5

Google

Really helpful and easy to deal with. Always there to answer any questions, would def recommend to use in the future for renting accommodation.

Sandman · 1 January 2023

5/5

Facebook

Great service, friendly staff, independent and competitive

Andy · 27 February 2020

Agent replied

Thank you so much for taking the time to write this wonderful recommendations. Much appreciated!

1/5

Google

They will steal your deposit money.

Yara · 26 March 2020

Agent replied

Hi Yara, we are sorry you felt the need to leave us a poor review, we do not recognise your name from our existing tenancies so have been unable to verify anything but please could you get in touch with us so we can see if we can help. To make it clear it’s not possible for enfields to steal a deposit as all deposits are registered with the deposit protection scheme so the only way you would lose some of it is if your landlord made a valid claim against it. We would be happy to help and discuss this further if you are a tenant of enfields Southampton office, please call 02380 702000 or email lettings-southampton@enfields.co.uk

5/5

Google

Enfields has been quite helpful for us for buying and lettings. The management services are also prompt and are value to money .

Richa · 2 November 2022

5/5

Facebook

The Lettings team look after a flat we own, and they are always friendly, helpful and professional. They have given us very good advice and dealt with everything quickly and efficiently. I would recommend them.

Diane · 19 November 2020

5/5

Google

1ST CLASS AGENTS. We have been using them for 11 years. We have seen many changes, but they are still a very good managing agent.

Newbe · 30 July 2022

5/5

The Trusted Agent
Landlord

Excellent value for money

We are extremely grateful for Enfields in finding us the perfect tenants - they worked hard and were very efficient every step of the way. We couldn't have asked for a better service and will be using the again in the future.

Tina · 9 November 2016

5/5

Google

Perfect process with helpful and meaningful advice throughout.

Progressive · 27 March 2018

Agent replied

Fantastic, thanks so much for the feedback.

5/5

Google

Georgia Steel and the Enfields team at Shirley Road give a first class service allowing us peace of mind! Their attention to detail and experience show in all they do. Many thanks.

Lynn · 30 April 2021

5/5

Google

Very helpful and professional.

Simon · 26 March 2020

Agent replied

Hi Simon Parker, we are very happy to have provided you with such a positive experience!

5/5

Google

As a tenant, I received an efficient and extremely professional service from Enfields Thankyou Casey and all the staff

Joanne · 1 January 2023

5/5

The Trusted Agent
Seller

Flat sold by professional team.

Communication- 10/10 Friendliness- 10/10 Professionalism- 10/10 From the valuation to the sale I cannot fault Enfields one little bit, all the staff were fantastic and it made moving much, much easier. I cannot recommend Enfields higher. First class!

Matthew · 29 June 2017

5/5

Google

I’ve had many years of dealing with Enfields and can honestly say I’ve had amazing service. They are always willing to go the extra mile. Thank you.

Robert · 15 October 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Enfields Estate Agents

What do sellers say about Enfields Estate Agents?

4 reviews from sellers, rated 5.0 out of 5 on average. For example, Sam wrote: "I purchased a new build property and the company used two agents in the Southampton area, one of which was Enfields. Even though they weren't allowed to give me ..."

What do buyers say about Enfields Estate Agents?

5 reviews from buyers, rated 4.8 out of 5 on average. For example, Alex wrote: "The process of buying a flat has taken an extremely long time. However I can confidently say that if it wasn't for Sam and Shaun this process would have taken a ..."

What do landlords say about Enfields Estate Agents?

14 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."

What do tenants say about Enfields Estate Agents?

3 reviews from tenants, rated 5.0 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."

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