Trusted Agent profile · Southampton · Hampshire

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Enfields Estate Agents reviews in Southampton

4.5

★★★★★ Excellent

277 reviews across 3 platforms

46 Oxford Street, Southampton, Hampshire, SO14 3DP

Part of Enfields, see every office.

Enfields's office in Southampton, Hampshire, at 46 Oxford Street, is rated 4.5 out of 5 across 277 reviews on three platforms, including 219 Google reviews rated 4.4.

Google logo

4.4 / 5

219

Reviews on Google

This office

Facebook logo

4.9 / 5

28

Reviews on Facebook

This office

The Trusted Agent logo

4.9 / 5

30

Reviews on The Trusted Agent

This office

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Enfields Southampton

Enfields are experts in our field and our knowledge of central Southampton property is unsurpassed. Our network of city centre branches includes offices set in the vibrant Oxford Street and bustling Shirley Road locations where we base our thriving sales, lettings, and property management departments. Our award-winning, professional estate agents really do have the edge when it comes to matching people to property. Enfields was founded with a vision to offer a better experience to customers with homes to buy, sell or let. We wanted to offer more than the traditional estate agency approach; we wanted to complete the property chain with a portfolio of property services performed by the industry's best and most motivated estate agents - and we wanted the enfields brand to become synonymous with success. Today, we're there. We've helped to shape the way people look at buying and selling property with a fresh, more exciting experience that our customers respect and our teams aspire to. Our teams of experienced property professionals are enjoying the rich rewards and benefits that come from a reputable brand that is renowned for its customer service and unrivalled local knowledge. Together, we've helped enfields become the estate agency of choice for the thousands of homeowners and buyers who continue to turn to us when it's time to move, let, invest, and build - and, together, we have achieved our vision.

Reviews on The Trusted Agent

Showing 28 reviews on The Trusted Agent only. Show every review

5/5

The Trusted Agent
Landlord

Personable and efficient letting team

I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew exactly what to expect. The property was placed on the rental market very quickly, with a suitable tenant found in just 2 weeks. The process of vetting the tenant and arranging the tenancy agreement was done quickly and efficiently, and I was kept informed of how this was progressing. I've been very impressed with Jack and the team.

Judi · 14 March 2017

4/5

The Trusted Agent
Buyer

Enfields Review

The process of buying a flat has taken an extremely long time. However I can confidently say that if it wasn't for Sam and Shaun this process would have taken a lot longer. Sam has been flexible with regards to the viewings, and has been happy to let me spend as much time as needed as well as been very punctual. Shaun has resolved many issues with regards to this purchase. Whenever I have had a query he has either answered it , or given an update on the same day. Thanks both! Alex Whitehouse

Alex · 5 December 2016

5/5

The Trusted Agent
Landlord

Trouble free letting.

I have no hesitation in recommending Enfields of Oxford Street, I have found them to be professional, informative, responsive and friendly. My let has been trouble free and any small issues have been dealt with promptly. Personal thanks to Mellissa who has been my main point of contact.

John · 19 May 2016

Agent replied · 31 May 2016

Hi John, Thank you very much for the review, its great to hear you have been happy with our service.

5/5

The Trusted Agent
Landlord

Property let by Enfields

Enfields have been excellent in finding the right tenants for my property. Their communication skills are very good, and they kept me updated about everything.. I am pleased I chose Enfields and am very thankful to the staff, especially Jack Rees and Georgia who have been excellent. After the end of contract, I will be very happy to get in touch with them again to find me new tenants or for renewal of the contract. Thank you all. Sue

Sue · 26 March 2017

5/5

The Trusted Agent
Landlord

First time landlord

This is the first time I have been a landlord and I can say that dealing with Georgia Steel at Enfields, Southampton has been a pleasure. I could not wish for a more professional organisation to help and advise me from start to finish.

Peter · 14 November 2016

Agent replied · 14 November 2016

Hi Peter, thank you very much for your review, we really appreciate it,

5/5

The Trusted Agent

Organising the management of our flat.

Having bought a flat from Enfield's we went on to use them for finding a tenant and management also. The Process was made straight forward by them with no surprises and they were friendly and efficient. We would recommend them to anyone.

MARK · 24 April 2016

Agent replied · 26 April 2016

Thank you very much for the review Mark, we looking forward to continuing working for you.

5/5

The Trusted Agent
Landlord

Very professional and attentive service

We are Landlords living in France and have used Enfields Lettings for a number of years to fully manage three properties. Jack, Melissa and the whole team in branch have taken care of us extremely well. From finding tenant's to managing rental income and dealing with repairs and maintenance they have always been very efficient, courteous, and cost effective. Using Enfields has given us great peace of mind considering we are so far away and they have always gone above and beyond in the level of service that they provide. When we have had problems we have always had sound professional advice an how to move forward. I have no hesitation in recommending them to any Landlord. Many thanks for your continued support. Peter Laird

Peter · 12 May 2016

Agent replied · 17 May 2016

Hi Peter, Thanks very much for taking the time to post a review, we really appreciate it and look forward to continuing working with you.

5/5

The Trusted Agent
Tenant

Efficient and Easy

We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and dedicated with all the questions we asked her. We would happily recommend them to anyone. We had no problems with them at all.

Chris · 3 September 2016

5/5

The Trusted Agent
Landlord

Professional, Friendly Service

I can strongly recommend Enfields as a lettings agent. I have dealt with Georgia with reference to the managed services of our property for the last 12 months & she is always professional, courteous & friendly as are other members of the team.

Marianne · 30 August 2016

5/5

The Trusted Agent
Buyer

Excellent communication and support with the purchase of our flat

I cant speak highly enough of Sam Binnington and his support throughout the purchase of our flat. The communication was constant and he had an answer for everything we asked. The whole process went as smoothly as it could have and a lot of that was down to Sam's help and allowing us access to the property when required.

Joseph · 19 July 2016

Agent replied · 19 August 2016

Thank you so much for your review Joseph, we really appreciate the feedback.

5/5

The Trusted Agent
Landlord

City Centre Furnished Rental For Beginners !

Having bought our 2 bed/2 bath city centre property through Enfields they have offered us an exceptional rental service ever since. Enfield's Oxford Road have been on the ball throughout our contract with them, marketing the property as soon as necessary, securing great tenants and advising on tenancy status etc each step of the way. Enfields have monitored the property throughout the tenancy and ensured the property remains safe for our tenants and is maintained well throughout the tenancies. This really has been an exceptionally easy rental to date and all thanks to the staff at Enfields Oxford Road, Jack, Georgia and Melissa in particular who never hesitate to keep us in the picture and are at the end of the phone when needed. Couldn't recommend highly enough, thank you.

LouiseBarney2507 · 20 March 2017

5/5

The Trusted Agent
Buyer

Very good estate agents

Having viewing numerous properties in SO14 with a number of agents, I found them being very pushy and trying to push mortgages instead of the property, this was until I met Sam at Enfields who actually treated me like a human with normal interaction instead of just a sales pitch. His knowledge of the area was very good and this made me want to view with him and the properties they had which ultimately led to my purchase in West Central. Although the conveyancing took longer than expected, I couldn't fault Enfields as an agent.

Dan · 18 November 2016

5/5

The Trusted Agent
Tenant

Excellent Service

Georgia and Sam were really helpful in all the queries we had and they always answered nicely. They are nice and they will make everything they can to help you. Highly recommended.

Daniel · 22 August 2016

5/5

The Trusted Agent
Landlord

Tenant finding

Georgia was really helpful in what turned out to be quite a complicated situation. I think she was great. The office was very responsive and I will definitely use them again.

Clare · 22 August 2016

5/5

The Trusted Agent
Seller

Goldsmiths Court

I purchased a new build property and the company used two agents in the Southampton area, one of which was Enfields. Even though they weren't allowed to give me much information as they had to deal with the new build company, Sam at Enfields was exceptional on the viewings and constantly working around our shift patterns for viewings and got the property sold for us in no time. I wouldn't hesitate in recommending them to anyone.

Sam · 31 August 2016

5/5

The Trusted Agent
Landlord

Finding Tenants

Georgia was excellent in what turned out to be quite a complicated scenario. I thought the service I received was very responsive and I will use Enfields again

Clare · 22 August 2016

5/5

The Trusted Agent
Landlord

Help with maintenance issues

Georgia was very helpful, friendly and professional and helped me resolve certain maintenance issues even though I was not properly eligible to benefit from her expertise.

Peter · 16 March 2017

5/5

The Trusted Agent

Excellent Service

- Very helpful - Quick acting - Kept me informed the whole way - Actually valued my property correctly (some estate agents were miles off in value and much lower) - Excllent service. - Services price was competitive / on par with estate agents that would have done less. - Will use again for sure. - Have since recommended them several times.

Ray · 15 October 2018

5/5

The Trusted Agent
Tenant

have been amazing

helping us to find a property that suits our needs and getting us in quick;y

Mhairi · 15 July 2016

Agent replied · 19 August 2016

Thanks very much for the review Mhairi, glad we could be of assistance.

4/5

The Trusted Agent
Landlord

Good service from local agent

Enfields rented our property quickly and efficiently. Good professional sevice and friendly staff. Would recommend

Anonymous · 12 May 2016

Agent replied · 17 May 2016

Thank you very much for your kind words, we hope we can do even better next time around and earn the full 5 stars.

5/5

The Trusted Agent
Landlord

Excellent value for money

We are extremely grateful for Enfields in finding us the perfect tenants - they worked hard and were very efficient every step of the way. We couldn't have asked for a better service and will be using the again in the future.

Tina · 9 November 2016

5/5

The Trusted Agent
Seller

Flat sold by professional team.

Communication- 10/10 Friendliness- 10/10 Professionalism- 10/10 From the valuation to the sale I cannot fault Enfields one little bit, all the staff were fantastic and it made moving much, much easier. I cannot recommend Enfields higher. First class!

Matthew · 29 June 2017

5/5

The Trusted Agent
Landlord

Only Enfields.

We bought a buy to let property through Enfields and then asked them to find us tenants. They did a great job, and we now only use Enfields when looking for new tenants.

Stuart · 28 March 2017

5/5

The Trusted Agent
Buyer

Stress-Free, Friendly and Professional!

Great customer service and clear regular communications assisting for a stress-free purchase. Honest and professional viewing. Overall positive buying experience. Would certainly use again and recommend.

Ben · 5 December 2016

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Enfields Estate Agents

What do sellers say about Enfields Estate Agents?

4 reviews from sellers, rated 5.0 out of 5 on average. For example, Sam wrote: "I purchased a new build property and the company used two agents in the Southampton area, one of which was Enfields. Even though they weren't allowed to give me ..."

What do buyers say about Enfields Estate Agents?

5 reviews from buyers, rated 4.8 out of 5 on average. For example, Alex wrote: "The process of buying a flat has taken an extremely long time. However I can confidently say that if it wasn't for Sam and Shaun this process would have taken a ..."

What do landlords say about Enfields Estate Agents?

14 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."

What do tenants say about Enfields Estate Agents?

3 reviews from tenants, rated 5.0 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."

Want Enfields Estate Agents to help?

Tell us what you need and we'll pass your enquiry to Enfields Estate Agents and up to three other top-rated agents near Southampton.

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