Trusted Agent profile · Southampton
★★★★★
1,603 reviews across 3 platforms
343 Shirley Road, Southampton, SO15 3JD, SO15 3JD
Part of Beals, see every office.
Beals's office in Southampton, at 343 Shirley Road, is rated 4.8 out of 5 across 1,603 reviews on three platforms, including 141 Google reviews rated 4.4.
141
Reviews on Google
This office
49
Reviews on Facebook
Business-wide
1,413
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Beals Shirley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southampton.
Every review we hold for the Southampton office, from every platform, shown as written. First names only.
5/5
GoogleA trusting real estate agency. They helped me rent a house. I would like to thank Muhammad, my customer representative
Hi Tolga, thank you for taking the time to review your experience with Beal's Shirley. Mohammad will be delighted to hear this! Have a good day :)
5/5
GoogleIsobel Kerley was very professional in showing me the property, she was able to answer my questions. She followed up with an email to ask if I had any questions. Very good Estate agent
5/5
TrustpilotChloe made the whole experience of…
Chloe made the whole experience of renting a place very easy, straight forward and quick. Always there, or her colleagues, to answer questions.
1/5
TrustpilotSo Our previous landlady knows “mr…
So Our previous landlady knows “mr Beale” personally and are friends according to Beales so think you can try and make up a £2800 bill when the house we handed back was spotless. professionally cleaned, and painted top to bottom! Your incompetent disgusting and unprofessional staff in bitterne never gave us an inventory when we moved in and in 4 years of reporting the roof leaking you did NOTHING. a we were forced to move due to a section 21 apparently but the property still isn’t up for sale 3 weeks later? Our landlord/beales did nothing about the roof in 4 years and we have a disabled son who’s health deteriorated every year as the water would leak inside the windows and we reported this every 3 months to Beales and they did nothing!! After 4 the landlady finally decide to do something about it while my partner was in hospital and because we couldn’t be there due to being in hospital beales threatened us and said the landlord won’t renew our tenancy because we were (in their words) being difficult?? we then received the section 21 which is funny as you’d already threatened to make us homeless, I’m a decorated combat veteran and suffer with PTSD, and the damage this has done to my mental health you will pay for, you’ll be owing us money trust me not the £2800 your trying to bill us with. we have started a report with Trading standards, the ombudsman, citizens advice and I have spoken to the British Army welfare team who have arranged legal support, the bitterne branch and therefore Beales are vile and should be avoided at all costs for negligence, incompetence! Beales threats, and underhand tactics won’t go unnoticed as I’ll make sure your investigated by every agency that will listen to make a case against you!The house was professionallyCleanedPaintedAnd oven was professionally cleaned and your lying agent said it needed cleaning?? 😂That’s pathetic!Beales are terrible and I look forward to fighting you in court 👍🏻
5/5
FacebookJust wanted to say a big thank you to Maxine Faulkner a senior associate of Beals for all of the help and support with a very difficult tenant, Maxine attended court with me for the possession hearing, she was as good as having my own solicitor with me! Always helpful over the years and will sort out any problems very quickly.
5/5
TrustpilotQuick and efficient
Quick, efficient, and practical support for any issues in the flat from Oliver Lewis!
5/5
TrustpilotVery good agents to do business with
Very good agents to do business with, Adrian is very helpful and friendly on the telephone. I highly recommend Beals.
Hi, Thank you so much for sharing your feedback with us. Adrian was delighted to hear this. We hope you have a great day!
5/5
GoogleHello there, Recently agreed to let a property with Mo at Beals and found the whole process to be entirely frictionless. Mo was very quick to respond, willing to adapt to last minute viewings and the fact that I was new to the area. Would highly recommend Mo and Beals if you are looking for a smooth and fully supported lettings experience. Best wishes Ash from Bristol
Hi, thank you for reviewing your experience at Beals Shirley Office! Mo will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
5/5
TrustpilotMuhammad Hussain He is the right person to help you get the house
I would like to say that Muhammad Hussain had help me a lot with finding an apartment he’s been very helpful, respectful young man with helping us find a property one of the best staffs there I would 100% recommend him without a doubt. I appreciate everything he as done for us.Thank you very much Muhammad Hussain.
Hi Yousuf, Thank you ever so much for taking the time to review Beal's Shirely Office. Muhammad and the rest of the team are pleased to hear this! We hope you have a lovely day! :)
5/5
TrustpilotVery helpfull
Adrian in the Shirley branch Can say he was very helpful and very resourceful, we first viewed a flat and I wasn’t a bit sure he then told me about another property which he took the timeout to show him on that same day was everything that I wanted and round the corner from where I’m currently staying … overall 10/10 for the experience I recommend everyone to go see Adrian -Kierss
Hi Kieron, thank you for taking the time to review your experience with Beal's Shirley! Feedback like this means the world to us. Have a good day :)
5/5
TrustpilotI have multiple properties managed by…
I have multiple properties managed by Beals, Mollie is amazing, she’s the reason I stay put. She is efficient and excellent at her job. A*
5/5
GoogleI've been working with Beal's agency on Shirley for the last 3 years.All I can say is that they are very professional,will go to the moon and back to rent me a property that suits my need and my budget.I highly recommend working with them and special thanks to Muhammad who allways exceeded my expectations when looking for a place.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotI found the open and ease of…
I found the open and ease of communication between myself and Katie@Beals to be spot on always forward with what was required and happy to help at all times even as the buyer I found speaking with Katie to be a simple and straight to the point process
Hi James, Thank you so much for sharing your feedback with us. Katie was delighted to hear this. We hope you have a great day!
5/5
TrustpilotEmma and team were really helpful and…
Emma and team were really helpful and provided a 1st class service on the sale of my property.
Hi Marc, Thank you so much for sharing your feedback with us. Emma was delighted to hear this. We hope you have a great day!
5/5
TrustpilotJade Goulding at Gossport was excellent…
Jade Goulding at Gossport was excellent and very helpful during my daughters recent new tenancy at Ark Royal House. She was friendly, flexible, and honest. Thank you
Hey Jon, we are happy that Jade was helpful and friendly. We hope that you and your daughter continue to use our services.
5/5
TrustpilotEsmee helped creat a Great experience
Esmee was wonderful from our first contact to our last, a very efficient and smart young Lady, professional and knowledgeable beyond her years, great service, thank you
5/5
TrustpilotExcellent service
My experience with Oliver Sourmenidis and the letting team has been exceptional, their knowledge and guidance makes the whole process smooth sailing. A tenant was found extremely quickly also, the benefits that come with the silver service I’m very pleased with, the guaranteed rent makes it a no brainer.
Hi Tom, Thank you for your lovely review. Feedback like this means the world to us. Oliver and the entirety of the team were delighted to hear you had such a great experience with us! We hope you have a great day! :)
5/5
TrustpilotCould not recommend Beals enough - brilliant estate agents!
The team at Beals have been absolutely brilliant throughout our selling and buying process - we couldn’t recommend them enough. Esmee and Louise have been so helpful when we put our place up for sale and even whilst we were looking to buy. Katie H (Sales Progresser) was honestly fantastic and always went above and beyond. Fab service from start to finish - thanks again for all your help!
5/5
TrustpilotExcellent customer service
We had a lady called Zoe helping us try to find a new home, she was absolutely fantastic from start to finish. Always trying to find us properties and get us in for viewing as early as possible. I would 100% recommend them as an estate agent definitely went above and beyond to help
Hi Ria, Thank you ever so much for taking the time to review Beal's. Zoe and the rest of the team are pleased to hear this! We hope you have a lovely day! :)
4/5
TrustpilotLucy has been so helpful with helping…
Lucy has been so helpful with helping us to purchase our first home, nothing has been to much trouble for her and has always been so quick to respond to any questions or queries we may have, she has been flexible with viewings and worked around what worked for us, rather than herself. I highly recommend using beales.
5/5
Trustpilot4 bed rental help
I called for some advice on 4 bed rentals as we need more space with a large family. Shelby was really helpful and knowledgable, helped us with locations and rough prices to expect. We are now on the look out for a bigger home and Shelby will keep us posted if something that ticks out boxes comes along.
5/5
TrustpilotAisha at beals
Aisha helped me and my partner move intro our first beautiful flat she was quick to sort all the paperwork so everything moved on quickly Aisha was honest polite respectful and a very lovely woman I recommend going to Aisha at beals you won’t regret it :) I am very happy things couldn’t have gone better thank you
5/5
TrustpilotFantasic customer service
Fantasic customer service, Jade Goulding was a pleasure to deal with.
Hi Trinette, Thank you so much for sharing your feedback with us. Jade was delighted to hear this. We hope you have a great day!
4/5
TrustpilotAmazing people
Louise was always there when I needed her and so helpful throughout the process!
Hi Lilly, Thank you so much for sharing your feedback with us. Louise was delighted to hear this. We hope you have a great day!
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Tell us what you need and we'll put you in touch. Beals Shirley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southampton.
