Benham and Reeves Southall reviews

★★★★★ 5/5

Trustpilot

The selling team at Beaufort Park (Nick…

The selling team at Beaufort Park (Nick and Thomas) were great in finding a suitable seller for us, and seeing through to completion, we thank them so much!

Gareth · 13 September 2026

★★★★★ 5/5

Google

Had a great experience with Shali at Benham & Reeves Southall during my recent tenancy agreement renewal. She was efficient, responsive, making the entire process smooth and stress-free. Shali kept me updated throughout, and her attention to detail was much appreciated. Highly recommend her for anyone looking for a seamless rental experience!

Laurian · 11 October 2024

★★★★★ 5/5

Google

Just wanted to say a huge thank you to Claire who has been my property manager now for many years. Superb service, so friendly and sorts any problem swiftly so I always have piece of mind. Thank you!

E · 17 April 2025

★★★★★ 5/5

Google

I highly recommend B&R for their professional and reliable property management services. From the very beginning, Abbas and Penny handled my property with great care, ensuring everything was well-maintained and tenants were properly screened. Communication was always prompt and transparent, which gave me peace of mind. They took care of repairs, rent collection, and all the small details efficiently, making the entire process hassle-free for me. It’s clear they truly value their clients and go above and beyond to deliver outstanding service.

Jolie · 25 June 2025

★★★★★ 1/5

Trustpilot

Tenancy rental rip-off

I was very happy with Benham & Reeves in finding my tenants. I paid 8% commission for their service gladly, but had to pay this over 3 months as the rent came in. They had to advertise, screen tenants, do an inventory and keep a deposit.

Graham · 30 April 2026

★★★★★ 5/5

Google

Shali Motichande is excellent agent, pay attention to detail and helpful mind, devote to help landlord solve the problems. thank you

Ella · 11 October 2025

★★★★★ 5/5

Trustpilot

We are very happy with the service that…

We are very happy with the service that provided by Yushi Tsuji and Kaiju Matsuda at B&R, they are professional, reliable and responsive.

Marisa · 3 October 2026

★★★★★ 5/5

Trustpilot

Thank you so much

I want to thank Mark Wellington and his team (Maria and Chris) at Benham & Reeves for my three years as a tenant. The team in the letting office not only assisted whenever I had a query or problem, but they also looked after my wife and our young child, who were both new to the UK when they arrived three months after I moved into my apartment in 2019. I wish you all the best for the future and thank you on my family's behalf. Warm thanks, George

Izfa · 24 October 2022

★★★★★ 1/5

Trustpilot

Bullying and harassments, deposit not returned

i cant appreciate that you quote your version of tenant law and you always trying to justify yourself. Our rights of 'quiet enjoyment' are ignored. You were also trying to not return any deposit by overcharging on everything (450 pounds for repaint one area, 200 pounds for a stain on an IKEA sofa etc.) so that we filed a claim with the deposit protection scheme. While I understand you take commissions from every party you work with (cleaning, repair, building staff, owners), this is my review of my interaction with your business, your relationship with them are irrelevant. Circulating images of my body in the surveillance, taking photos of inside from our windows, knocking at doors are not the way to solve any problem. Nobody in this agency knows how to apologize, and even in the reviews you are trying to taint me instead.If you consider casual harassment as of normal course, please read legislations on your government website Thanks to trustpilot being an open platform I can share my experience with the public. Rented five months a Nell Gwynn House in ChelseaPS: no... up till now still this attitude.. AVOID this company if you don't want to be treated this way don't rent from them.. we are not trashing you. we are exposing you. Every word here is based on evidence. we have VIDEO RECORDINGS of the building staff lingering at our windows trying to take a picture of instead so don't cover up for yourself... we stopped renting because we can't stand the shady things you do. you have not been to law school for one day and acting like you have makes it look worse. the law is not only for renters and owners.. you said that like you are exempt and no one can regulate you.. money has made you blind and you forget how to act like a human.

Charlie · 20 October 2022

★★★★★ 5/5

Trustpilot

Super expérience

Di, Zak and Joanna helped us a lot to find our flat and we are very happy with the service provided. I recommend 100%, especially Di who did everything for us to get this tenancy. Thank you so much

Valériane · 29 May 2026

★★★★★ 5/5

Trustpilot

Benham and Reeves as an estate agents…

Benham and Reeves as an estate agents was smooth and easy, with clear communication and procceses. Kayleigh and Kyle were great agents - super informative, responsive and helpful. Any time there was an issue or need, the response was quick and the matter was fixed accordingly. I will be coming back to them for future house searches again.

Misty · 4 April 2024

★★★★★ 5/5

Trustpilot

Rahim 👍

Rahim has been very helpful with my place in Beaufort Square. He met with me and recommended my flat, and he has always been available whenever I’ve had any issues or needed assistance.

Riz · 6 March 2026

★★★★★ 5/5

Trustpilot

Great Experience!

Di, Zak and Joanna are really helpful and kind during the process of my moving in to my new home.

Chenhao · 25 September 2026

★★★★★ 5/5

Trustpilot

Nice service

Rahim and Anne have been amazing when handling our tenancy and very patient to answer the questions

Ni · 13 October 2026

★★★★★ 4/5

Trustpilot

Overall nice place to live but a bit…

Overall nice place to live but a bit noisy at night if near the underground train station

Bella · 9 October 2026

★★★★★ 5/5

Trustpilot

Very easy and fast process finding us a…

Very easy and fast process finding us a flat, and getting us moved in! Thanks a lot Iveta and Veronica!

EB · 19 September 2026

★★★★★ 5/5

Google

Very helpful, the people here go above and beyond expectations! Helpful suggestions that help reduce costs also .

Dos · 27 September 2026

★★★★★ 5/5

Trustpilot

Dinesh was excellent during the whole…

Dinesh was excellent during the whole purchasing process

Gytautas · 12 December 2025

★★★★★ 5/5

Trustpilot

We are satisfied with the service provided by Benham and Reeves

We are satisfied with the letting service provided by Benham and Reeves, and our agent, Amelia Wright, has offered professional advice and follow-ups.

LaiLai · 19 August 2026

★★★★★ 5/5

Trustpilot

Dr. Karim for Nick Hubbard

I was extremely happy with your service for last 10 years. I am particularly grateful to Nick Hubbard who went out of his way to help me. I am so grateful to him.

Dr · 8 June 2026

★★★★★ 5/5

Google

I'm always suspicious of estate agents, but honestly I can't fault these guys. Taking on an apartment from abroad, so you've never even actually seen the place in person, is a big risk, but Shali especially was really helpful, answered all my questions quickly, very supportive with my stupid questions! The photos and videos of the apartment were actually representative, not manipulated to make it look bigger/better etc, so that was a big relief, the place is just as I was hoping, and the process of moving in and getting set up was about as smooth as I think it can be anywhere, helped also by Darcey with the paperwork. Having them based on-site is a comfort too, in case anything should happen. I shall definitely be reaching out to Benham & Reeves first when I'm next looking for somewhere.

T · 15 March 2025

★★★★★ 5/5

Trustpilot

Excellent and professional

Had a great experience buying a flat recently with Benham and Reeves. Roman my agent kept me updated throughout the process and was always professional, friendly and helpful. Would definitely recommend this agency and Roman in particular highl,

Fehintop · 29 April 2026

★★★★★ 5/5

Trustpilot

Excellent

Excellent, efficient management of my flat sale. Jeremy was friendly and efficient from the start, visiting to provide a valuation; then promptly introducing interested buyers. He would accompany them to view the property then feed back to me with prompt updates on their level of interest, or otherwise, which made the practicalities of a potentially complicated process very easy. Jeremy was also very supportive when my own onward purchase fell through, and was able to advise me on my options to locate another purchase, without jeopardising my eventual sale. The final negotiation with my actual buyer was made very stress-free and straightforward, and the eventual move happened without a hitch.

LD · 25 October 2021

★★★★★ 1/5

Trustpilot

The most unpleasant experience I’ve…

The most unpleasant experience I’ve ever had with any estate agency. Was lied to multiple times from a manager, then called the management office who told me to raise a complaint with the person who lied to me. Incredible.

Ryan · 20 April 2026