How many reviews does Benham and Reeves Southall have?

Benham and Reeves's Southall office has 486 reviews across two platforms: 68 on Google, 418 on Trustpilot (across the whole business).

What is Benham and Reeves Southall's rating?

Benham and Reeves Southall is rated 4.6 out of 5 across all 486 reviews, and 4.9 out of 5 on Google from 68 reviews.

Where is Benham and Reeves's Southall office?

Benham and Reeves Southall, 1 Seva Drive, Southall, UB1 1GH.

Trusted Agent profile · Southall

Benham and Reeves Southall reviews

4.6

★★★★★ Excellent

486 reviews across 2 platforms

1 Seva Drive, Southall, UB1 1GH

Benham and Reeves's office in Southall, at 1 Seva Drive, is rated 4.6 out of 5 across 486 reviews on two platforms, including 68 Google reviews rated 4.9.

4.9 / 5

Reviews on Google

This office

418

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Southall office, from every platform, shown as written. First names only.

5/5

Trustpilot

I had the pleasure of working with Nick…

I had the pleasure of working with Nick Grossi to sell my apartment, and I couldn't be happier with the experience. Nick's professionalism, expertise, and dedication truly set him apart. From our initial meeting to the final closing, he consistently went above and beyond to ensure a smooth and successful sale.Nick's knowledge of the real estate market was evident throughout the entire process. He provided valuable insights and guidance, helping me to accurately price my property and attract potential buyers. His marketing strategy was outstanding, showcasing my apartment in the best possible light and reaching a wide audience.One of the standout qualities of Nick is his excellent communication skills. He kept me informed every step of the way, promptly answering my questions and addressing any concerns I had. I always felt like a top priority, and that level of personal attention made a significant difference.

Chun · 1 September 2023

Agent replied · 12 June 2024

Thank you very much for your very kind feedback and five star rating which Nick and the Sales team are thrilled to see here. We are very pleased to hear that we met your service expectations and glad you benefited from Nick's expertise, we value your custom.- David M, B&R

5/5

Trustpilot

Lily is exceptional

Lily is exceptional. She’s the most resourceful person I’ve ever worked with , and I’m extremely pleased with B&R, particularly because of her.

Doruk · 9 December 2025

Agent replied · 12 June 2024

Hi Doruk, thanks for your lovely feedback and five star rating. We are pleased to hear Lily has made your Lettings service experience a good one. Thanks for your custom. - Ruth, B&R

5/5

Google

I highly recommend Benham & Reeves for their professional and reliable service. Abbas and Shali have been amazing, always communicating clearly, super efficient, and taking great care of my property. Everything from finding tenants to handling maintenance has been smooth and stress-free. The whole team is friendly and easy to work with. I really appreciate their support and wouldn’t hesitate to recommend them to anyone looking for a trustworthy property management company.

Zibo · 17 November 2025

Agent replied · 17 April 2026

Hi Zibo, we are very pleased to hear that as a London property landlord you are having a great service experience thanks to our Southall lettings and property management teams. We are glad to be meeting your expectations and appreciate your continued custom. - Ruth, B&R

1/5

Trustpilot

Horrendous company

Horrendous company. Even worse lettings negotiators!! Especially Dele Lawal!! At what point does the boy not realise that prospective clients pay both the company’s and his financial remuneration. A really lax negotiator who seemingly has no interest in letting properties. No communication skills, no customer service skills and above all a lack of customer service! I would not recommend this company if they were the last lettings agent on the planet!!

Jonathan · 23 February 2024

Agent replied · 12 June 2024

Hi Jonathan, we are sorry to hear you have had a negative encounter with one of our lettings team so would you kindly email your details and more info about your experience to info@benhams.com so we can investigate this. - Emily, B&R

5/5

Trustpilot

Had a very smooth experience with the…

Had a very smooth experience with the company. Many thanks to Dinesh’s hard work to get my flat sold in time!

Lynn · 16 December 2025

Agent replied · 25 December 2025

Hi Lynn, we're glad you've found the property sales service efficient. Dinesh is very pleased to see this feedback. Thanks for your custom. - Ruth, B&R

5/5

Trustpilot

B/R has been a great property manager…

B/R has been a great property manager for us. They communicate extremely well and go above and beyond our expectations. Highly recommend to any property owner, professional representation through and through.

Colin · 25 September 2026

Agent replied · 10 October 2026

Hi Colin, we're very pleased to hear that you are happy with the lettings and property management service you are receiving as a Landlord. Thanks for your continued custom. - Ruth, B&R

5/5

Trustpilot

Great service

Awesome and professional service by Benham & Reeves. Jammie Li is very professional and delivers great service. Overall, we are very happy with B/R team. Keep up the good work.

Tommy · 26 September 2026

Agent replied · 10 October 2026

Hi Tommy, we're glad to hear you are having such a good service experience with Jammie from our Canary Wharf lettings team and to know that as a Landlord, you are being well supported. Thanks for your custom with Benham and Reeves. - Emily, B&R

5/5

Trustpilot

Good experience dealing with Abbas Efir…

Good experience dealing with Abbas Efir Since early June 2023, I have been communicatingwith Abbas on several matters pertaining to the management of my flat.Abbas has been very approachable and helpful. He has a good grasp of the issues I was facing, is proactive and keeps me updated at all times.I find it a bliss to deal with Abbas as he usually responds promptly to my enquiries. Very client oriented and reliable.Thank you Abbas, for your assistance and support.

W · 9 July 2023

Agent replied · 12 June 2024

Thanks W Cheng, we appreciate you taking the time to leave a review and five star rating. We're very pleased to hear we are meeting your service expectations and Abbas is very happy to provide as much support as you need. Thank you for your custom.- Emily, B&R

5/5

Trustpilot

Simon Sobeh's professionalism

Simon Sobeh handled the letting of my apartment and provided updates of the credit standing of the tenants and advise me on the property rental market in the vicinity of my apartment.Simon was professional in the handling of the letting of my apartment. Happy to have Simon handle the letting of my apartment.

Rona · 3 December 2024

Agent replied · 29 December 2024

Thank you Simon, it's great to hear we are meeting your service expectations with regards to letting your property. Simon in our Wapping lettings team is very pleased to see you share a five star rating here, we appreciate your custom.- Ruth, B&R

5/5

Trustpilot

An amazing customer service

I cannot stress enough what a wonderful customer service we have received from Benham & Reeves. From the flat viewing, to contract signing, lease extending, and amazing property management. Kayleigh has been so helpful with any issues we have encountered in the flat, really friendly, professional & quick to resolve all concerns raised. Thank you so much for all the help in the last 4 years!

Mags · 22 April 2024

Agent replied · 12 June 2024

Hi Mags, thank you for the wonderfully positive feedback for our property management service. Kayleigh, your PM is thrilled to see this along with your five star rating. Its great to hear everything continues to go well for you and you feel well looked after. Thank you for your custom.- Ruth, B&R

5/5

Google

Shali has been amazing and made the all process very smooth. Darcey was also of a great assistance.

Fabio · 24 December 2025

Agent replied · 14 January 2026

Hi Fabio, thank you for taking the time to share such lovely feedback here, your comments are really appreciated particularly by Shali and Darcey in our Southall lettings team. We are delighted you are having a good service experience renting with us. - Emily, B&R

5/5

Trustpilot

I've been extremely impressed with the…

I've been extremely impressed with the level of service provided by Benham & Reeves. They were knowledgeable, transparent, and efficient throughout the letting process. It's reassuring to work with an agency that genuinely understands landlords' needs and delivers on its promises.

Customer · 8 July 2026

Agent replied · 12 June 2024

Hi Customer 6, thank you very much for your very kind feedback for the service you are receiving from our lettings and property management teams, we are glad to hear we are exceeding your expectations. Thank you for your continued custom with Benham and Reeves. - Emily, B&R

5/5

Google

I had a great experience moving with this agency. Shali and Darcy handled my tenancy process and were incredibly helpful throughout the entire process. They were quick to respond to all my queries and, most importantly, they set clear and realistic expectations from the start. Highly recommend their services!"

Chibueze · 11 May 2026

Agent replied · 11 October 2026

Hi Chibueze, thanks for sharing a five star rating here which Shali and Darcey in our Southall lettings team are very pleased to see. We're glad you've had such a great experience renting a property with us. - Ruth, B&R

5/5

Trustpilot

Excellent Service!

When i first bought the property ,B&R found my first tenant who stayed there more than ten years without any problems. Then ,they found the second tenant who is also very reliable. On top of that, whenever there is any problem with the plumbing, electricity etc, B&R take immediate action to fix it! Ms Lisa-Jane Stratton is very efficient! Highly recommended!

Theodore · 3 July 2024

Agent replied · 24 August 2024

Hi Theodore, firstly thank you so much for being such a loyal landlord with Benham and Reeves for so many years, we really do value your trust in us. Lisa-Jane and the team are all really pleased to hear you've had such great service over the years and that the quality of tenants has always been very good too. This is wonderful to hear. Thank you again for your very kind feedback and continued custom.- Emily, B&R

5/5

Trustpilot

Raj Miah from Benham & Reeves manages…

Raj Miah from Benham & Reeves manages our flat rental. We recently had to re-let our flat after the tenants gave notice just before Christmas. Raj managed to find new tenants quickly and efficiently. He oversaw the repairs etc. So that the property was clean, repaired and ready for new tenants in a very limited time. Thank you Raj and Benham & Reeves for making the changeover so effortless

Suzanne · 30 January 2024

Agent replied · 12 June 2024

Hi Suzanne, many thanks for your kind feedback and five staring rating here. We're really glad you've been able to benefit from Raj's lettings expertise and that everything to do with your flat rental was effortless and done in a timely manner. We're glad we continue to meet your service expectations.- Ruth, B&R

5/5

Trustpilot

Excellent property managers!

1.5 years into my tenancy. I have done a full 180 on my initial view over the year.Joyce has been an excellent property manager over the past year, getting issues fixed promptly and flexible around our schedules.I can now say that I’d recommend B&H to any of my friends.

A · 9 December 2024

Agent replied · 12 June 2024

Hi AS, thank you for taking the time to update your feedback, based on your experience this past year. We are thrilled to hear the service is now as you expect, and things are working well for you. Joyce is very encouraged by this and appreciates your encouragement here. Thank you for your continued custom with Benham and Reeves.- David M, B&R

5/5

Trustpilot

Very good service and will be recommend

Letting agent Mr Dele Lawal has made very good communication with me throughout the letting process. Although there was some misunderstanding with purchasing the rental insurance. But overall I am quite satisfied with Benham & Reeves and the letting team.

Man · 25 June 2026

Agent replied · 23 September 2026

Hi Mr Leung, we appreciate you taking the time to leave a review for the landlords service you are receiving from our lettings team in Hampstead. Thank you for your continued custom with Benham and Reeves. - Ruth, B&R

5/5

Trustpilot

The selling team at Beaufort Park (Nick…

The selling team at Beaufort Park (Nick and Thomas) were great in finding a suitable seller for us, and seeing through to completion, we thank them so much!

Gareth · 13 September 2026

Agent replied · 23 September 2026

Hi Gareth, we appreciate you sharing a five star rating here. We are very pleased to hear you've benefited from Nick and Thomas's property sales expertise and professionalism and are glad to hear you've had such a good service experience with Benham and Reeves, thank you for your custom. - Ruth, B&R

5/5

Google

Had a great experience with Shali at Benham & Reeves Southall during my recent tenancy agreement renewal. She was efficient, responsive, making the entire process smooth and stress-free. Shali kept me updated throughout, and her attention to detail was much appreciated. Highly recommend her for anyone looking for a seamless rental experience!

Laurian · 11 October 2024

Agent replied · 23 October 2024

Hi Lauian, thanks for sharing a five star rating here which our Southall lettings team are very pleased to see. We're glad you've had a seamless rental experience with us. Thanks for your custom. - Ruth, B&R

5/5

Google

Just wanted to say a huge thank you to Claire who has been my property manager now for many years. Superb service, so friendly and sorts any problem swiftly so I always have piece of mind. Thank you!

E · 17 April 2025

Agent replied · 17 April 2026

Thanks ED, we appreciate you taking the time to leave your kind feedback. We're glad you are enjoying the property management service, thanks for your custom over the years. - Ruth, B&R

5/5

Google

I highly recommend B&R for their professional and reliable property management services. From the very beginning, Abbas and Penny handled my property with great care, ensuring everything was well-maintained and tenants were properly screened. Communication was always prompt and transparent, which gave me peace of mind. They took care of repairs, rent collection, and all the small details efficiently, making the entire process hassle-free for me. It’s clear they truly value their clients and go above and beyond to deliver outstanding service.

Jolie · 25 June 2025

Agent replied · 23 September 2025

Hi Jolie, we are thrilled to hear that you are experiencing a great letting and property management service for your London rental property, with great care and professionalism from our collective teams. Thank you for your continued custom with Benham and Reeves. - Emily, B&R

1/5

Trustpilot

Tenancy rental rip-off

I was very happy with Benham & Reeves in finding my tenants. I paid 8% commission for their service gladly, but had to pay this over 3 months as the rent came in. They had to advertise, screen tenants, do an inventory and keep a deposit.

Graham · 30 April 2026

Agent replied · 4 June 2026

Hi Graham, we always aim to be transparent about our fees from the outset and apply them consistently to all clients according to our Terms of Business when you instruct us. Nevertheless, we appreciate your feedback which is duly noted. - Emily, B&R

5/5

Google

Shali Motichande is excellent agent, pay attention to detail and helpful mind, devote to help landlord solve the problems. thank you

Ella · 11 October 2025

Agent replied · 23 October 2024

Thanks Ella, we appreciate you sharing a five star rating here for Shali's expert lettings assistance, we are glad to have your custom. - Ruth, B&R

5/5

Trustpilot

We are very happy with the service that…

We are very happy with the service that provided by Yushi Tsuji and Kaiju Matsuda at B&R, they are professional, reliable and responsive.

Marisa · 3 October 2026

Agent replied · 10 October 2026

Hi Marisa, thank you for your kind feedback regarding the service you have had from our Japan Desk team at Benham and Reeves. We are glad you have felt so well supported by Yoshi and Kaiju, this is great to hear. - Emily, B&R

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