Trusted Agent profile · South Shields
★★★★★
455 reviews across 2 platforms
122 Fowler Street, South Shields, NE33 1PZ
Part of Andrew Craig, see every office.
Andrew Craig's office in South Shields, at 122 Fowler Street, is rated 4.7 out of 5 across 455 reviews on two platforms, including 321 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Andrew Craig hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near South Shields.
Every review we hold for the South Shields office, from every platform, shown as written. First names only.
5/5
GooglePurchased my first home through Andrew Craig estate agents in South Shields. I was given guidance all the way through from Andrea, she kept me up to date with all the solicitors paperwork from start to finish. I really cannot thank her enough for all her help and support. I take this opportunity to thank her and the team for all her hard work and efforts.
1/5
GoogleEven after reporting a faulty gas boiler and being left 24 hours with no heating in the winter, with 2 small young children, we still have not been contacted by anyone regarding this issue so maybe its times to take matters further, lets not forget you have our windows nailed shut, we almost had a fire the other day and could open windows to let smoke out its a safety breach, not to mention the leaking from the boiler that had ruined several irreplaceable documents, ever time you send someone out the botch it up the case of the boiler is not on correctly, I would be here all day listing the faults, and no body does absolutely nothing about it!! WE WILL NOT BE PAYING A SINGLE PENNY IN RENT ARREAS AND WILL ALSO HAVE THE RENT STOPPED!! UNTIL ACTION IS TAKEN!!
5/5
TrustpilotFriendly, knowledgeable, helpful
Georgia and her colleagues were excellent at keeping me updated through a challenging conveyancing process. They were key in keeping the process moving forward and very helpful in communicating messages between multiple interested parties. I would be happy to recommend Andrew Craig based on my experience with the Low Fell branch!
5/5
GoogleWe recently used Andrew Craig to value a property. When Darren arrived we were very impressed with not only his professionalism but the wealth of knowledge he had on the local market. He answered all questions we asked of him and more. I would highly recommend his services, he gives a fair and thorough valuation.
5/5
GoogleFrom start to finish I was given a dedicated advisor to lead me through the process which was reassuring that my sale was being dealt with promptly and taken seriously. I was kept up to date on a weekly and sometimes daily basis and communications were professional and honest throughout. I would highly recommend Andrew Craig for any aspect in property management.PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleHad a disappointing experience with Andrew Craig South Shields. The agent missed our scheduled viewing, and communication has been slow since. Unfortunately, not the level of service I expected
5/5
GooglePurchased my first home through Andrew Craig, Jackie guided me through the whole process, she was on the ball with everything, can't thank her and all the team enough. Thank you. x
Thank you Nicole for your review, it is very much appreciated by Jackie and the team! Charlotte
5/5
TrustpilotGood professional service from all at…
Good professional service from all at Andrew Craig. We would recommend 100%. From valuation to progression through the sale was stress free. Thankyou to Sarah and Alison for the help and advice.
5/5
TrustpilotFab service we received from everyone…
Fab service we received from everyone whom dealt with the sale of our property, would highly recommend using them.
5/5
GoogleEveryone at Andrew Craig’s in South Shields have been fantastic specially Jackie in helping me purchase my first property. Nothing was ever a problem. Always called me back when I asked and chased things up for me and got things done.
5/5
GoogleGreat input and very knowledgeable about the local property market. Thank you Cara for all your help todayPositiveResponsiveness, Quality, Professionalism
5/5
GoogleOur experience with Andrew Craig was a buyer. We found them to be very friendly and very attentive considering we weren’t their client. They dealt with queries promptly and kept us updated constantly. I’d have no hesitation in using them as seller in the future after our positive experience.
5/5
GoogleJackie Anderson the branch manager, walked the vendor thought every stage of the process, going above and way beyond to ensure the sale went through and I got my new home. Cant praise her and her team enough, seriously five stars.The only estate agent in the area you want to go to whether you’re buying or selling.PositiveResponsiveness, Professionalism
5/5
GoogleAfter contacting a number of letting agents when looking for a property to rent we are so glad that we contacted Andrew Craig. Cara in particular was so helpful in helping us to secure a rental, as well as being friendly, approachable and responsive to e-mails. They made every step easy and we couldn’t be more gratefulPositiveResponsiveness, Professionalism
5/5
GoogleEveryone at Andrew Craig has been brilliant during my sale. They always responded quickly and kept me in the loop at all points; in what turned out to be quite a long process! Vicky especially was brilliant, so friendly and professional and went the extra mile! I’d definitely use Andrew Craig again, if I needed to! Thanks 😃
5/5
GoogleReally smooth support from the Shields office in my sale. Always providing timely updates and very professional. Would use again!
5/5
GoogleGreat service, all the staff were friendly helpful and professional. But Andrea in particular made the whole experience far smoother and easier in what is often a vert stressful time. I wouldn't hesitate to use them again and would definitely recommend them. Ten out of ten xx
5/5
GoogleLouise was very helpful throughout the move.PositiveResponsiveness, Professionalism
5/5
GoogleI would, and already have recommended Andrew Craig to friends and family. I have received fantastic service from Andrea and Vicky in the South Shields branch from start to finish with the my recent Sale and Purchase. Both have gone above and beyond, I received regular updates throughout with a professional and friendly service. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
4/5
TrustpilotRental
Dealt with them recently for a property rental which we have just moved into. Victoria who was dealing with it for us was lovely and although we waited a little while for things to finalise due to external factors and legal documents that were needed, she was very efficient and patient with me constantly ringing for an update and we had a good experience.
5/5
GoogleAndrew Craig were extremely professional in helping us sell our property. Whilst the seller dragged their heels, the team confidently navigated the sale and kept us updated in a timely way. We will certainly be using them to sell additional properties.
5/5
TrustpilotAbsolutely brilliant
Absolutely brilliant service from day 1 to completion. Everyone was so helpful and friendly and they couldn't have done more to help me buy my first home. Thank you for everything
5/5
GoogleGood reliable service. staff nice to deal with. I would recommend.
Thank you Graham for your kind review! Charlotte
5/5
GoogleThe conveyance was caried out in a very professional manner with constant updates on how the process was progressing. Polite and friendly staff ready to answer any questions we had!
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Tell us what you need and we'll put you in touch. Andrew Craig hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near South Shields.
