Allen & Harris Wallingford reviews

★★★★★ 1/5

Trustpilot

Listen to this one, this is a good one

Listen to this one, This is a good onei goes into Allan and Harris in Bishopbrigs for a mortgage The chap has an asian back ground and I have record of 3 year taxes paid for my wages get paid by bacs all the time.the last few months because of corona virus the office was shut and was paid a week here and there lateI get told he can not do it because I am employed by family and then without us complaining he tell us I am not raciest. "but who told you you were"How can an asian be raciest with another asian. is it possible?My credit score is 987 out of 999.The thing about it i put the fone down on him before coming down, by taking to him I knew he is full of sh....t.But because he phoned back several time I ended up wasting my time going there. what a load of rubbishI phoned my bank on the same day and 2 days later i got an approval as I have been banking with them for 8 years.What a waist of time.I think if you are not Scottish through and through do not go there unless you want to be humiliated.Come on Allan & Harris pull yourselves together.My opinion "maybe he is not trusted by the banking world and we asians are paying the price"..Get it sorted guys no need for this

Shohreh · 13 August 2020

★★★★★ 1/5

Trustpilot

Cheated out of house offer

I enquired about a house sale and requested home report and viewing, the manager of irvine branch agreed to arrange this, 2 days later they phoned and said the house was under offer, and the owner accepted a quick sale offer, i feel cheated out of a viewing and potentially buying this house. I had no house to sell having sold ny home in november 2019, i was cash buyer ready to buy this property. The manageress not only decided who could buy this house but cheated sellers out of making more money. She stated she done nothing wrong, i disagree, she would not give me head office number but stated her area manager a Mr Farmer would call me, im still waiting. This has put me off having anything to do with this estate agent, and i will avoid any house sale they are involved in.I feel something underhand has went on with this house sale.

M · 9 July 2020

★★★★★ 1/5

Trustpilot

Avoid them

As a landlord who was with them for a very short time, I made two complaints concerning 1) Repairs and maintenance and 2) Rent payments, both against the company they use to contract out these services (Sequence). After exhausting their internal complaints procedures I took them to the Property Ombudsman who held up my two complaints against Sequence. Don’t use them.

Colin · 1 May 2023

★★★★★ 5/5

Google

What a great bunch at Allen and Harris!! We were so pleased with Bobby and his team,we had quick feed back after each viewing,and have now excepted an offer on our house after six weeks. Thankyou team.

Terry · 24 October 2017

★★★★★ 5/5

Google

We recently bought a house through Allen and Harris. The vendor required the sale to go through quickly and we were concerned the sale would fall through otherwise. Our agent Ken drove the whole thing through effortlessly. He was very relaxed and down to earth when showing us around and didn't apply any pressure. Communication was great and our completion day came around super fast! Couldn't have asked for a smoother process.PositiveResponsiveness, Quality, Professionalism

Maria · 23 October 2021

★★★★★ 5/5

Trustpilot

I purchased a house with Allen and…

I purchased a house with Allen and Harris. Michelle dealt with it all. She was very professional, a lovely lady. Polite and nothing was too much trouble. Sometimes I spoke to other staff in the office. They were all very pleasant to talk to, always answered anything. I would completely recommend going to Allen and Harris for all your needs to buy or sell a house. The rental side is also great to deal with.

Jenna · 27 June 2021

★★★★★ 5/5

Google

Patrick and his team have been exceptional from the start, and have made our buying and selling experience very smooth. They kept us updated throughout and have been a pleasure to deal with.

Laura · 24 October 2019

★★★★★ 5/5

Google

I recently purchased a house with Allen & Harris Estates Agents Wallingford Branch and they were exceptional from start to finish. They were welcoming and their communication was second to none which meant that the process actually felt effortless. I have bought properties in the past with different estate agents but none have even come close to the service provided by the team at Wallingford. I would highly recommend them to anyone and would definitely use them again in the future.

John · 24 October 2019

★★★★★ 5/5

Google

Ken and the team at Wallingford were excellent at negotiating and settling a very tough situation on our purchase. I wouldn't hesitate to use them again. Well done.

Zena · 23 October 2020

★★★★★ 1/5

Trustpilot

Stay Away - A&H ROATH BRANCH

**Review for Allen and Harris Estate Agents ROATH BRANCH:**

Georgia · 10 August 2025

★★★★★ 1/5

Trustpilot

Don't trust Allen & Harris!

Awful service by Allen & Harris. Booked in 2 viewings back to back with them... got there and no one was around. When I called, they told me that the second property had gone already and that someone should have rang me and cancelled the whole appointment (I guess they'd just decided not to do it?!). No one had and they had no answer for why that was the case. The woman on the phone was nice and offered to drop everything and come out to me in around 15 mins but I had other viewings booked in and had to move on.They also said they'd keep in touch with me about new properties coming on the market... I was keeping an eye out and saw various new ones that were suitable and never heard a peep from them.

Kelly · 13 February 2019

★★★★★ 5/5

Trustpilot

Rob Watson was very accommodating

Rob Watson was very accommodating from start to finish and answered all the questions in an email shortly after, 10/10 service!

Zeb · 11 January 2022

★★★★★ 4/5

Google

After a bumpy start the service we received whilst selling our house was great. Phillip answered all of our questions thoroughly and checked in with us regularly. We mostly corresponded with Gemma, who was brilliant. If we had an inquiry, she got on to it immediately. She kept us updated throughout and was really helpful. We were very anxious and impatient sellers and A&H dealt with this expertly. The sale is still going through but I know Gemma will do everything to ensure it progresses smoothly. Thank you.

Carol · 24 October 2018

★★★★★ 5/5

Trustpilot

Kate n Katie were fabulous house sold first day

Kate n Katie were fabulous, exceeded all my expectations, house sold on first day with this stoke Gifford office in Bristol , also the recommended solicitor - Howells , agin outstanding.

Mark · 2 February 2019

★★★★★ 5/5

Google

We just wanted to say a massive thank you to Allen and Harris in Wallingford, especially to Ken, Amy and the rest of the team who have helped us with our recent house purchase. They have gone the extra mile for us in helping to push our house purchase through and we are incredibly grateful for all their help, knowledge and expertise. We will definitely be recommending them to friends and family and cannot thank them enough.

Jo · 24 October 2019

★★★★★ 5/5

Google

I have recently viewed two houses with A&H, once with Sasha and once with Jessica, unfortunately neither of the houses were quite right for me so I am still looking, but I did want to write a review about my experience. On both of my viewings, the agents were on time, were knowledgable about the house and the local area, suggesting ways I could get to work most conveniently and also recommending schools and clubs for my son. I like to ask lots of questions and not once was I met with a 'I don't know' which was so refreshing after so many viewings left with unanswered questions. It was so nice to see two agents so passionate about the properties they were selling and I wouldn't hesitate to use or recommend A&H to my friends!

Kimberley · 24 October 2017

★★★★★ 5/5

Google

Did precisely what they said they would do! Thanks to Ken, Justin and Lars, they put in the effort and delivered.

David · 23 October 2021

★★★★★ 1/5

Google

I wouldn’t recommend Allen and Harris at all. The communication was appalling, they caused panic and stress by giving false information and failed to check whether our buyers required a mortgage or not resulting in more delays and our chain nearly collapsing on multiple occasions. Definitely avoid this company

Nicole · 23 October 2023

★★★★★ 1/5

Trustpilot

Very Bad Experience

On Friday 29 April we went to Allen & Harris (A&H) to arrange the sale of our house and paid the required marketing fees. Over the weekend we changed our mind and went straight back to the branch at 10am on Monday 2 May (bank holiday) to cancel. We were told that “as nothing had happened yet (i.e. the photographer/surveyor were not arranged), we would be entitled to a full refund”. We spent the next 8-9 weeks trying to get our money back but were continually fobbed off with excuses and lies...the system is down…it should be paid soon…it should be in your account in a few days…it will take 3-5 working days…, none of which happened. Despite 12-15 emails some of which were not replied to, several phone calls and visits to the branch, the delay in paying this refund just got longer and longer. We asked for the contact details of a senior person with whom we could register a complaint but this was never provided. On Friday 17 June we contacted Resolver, an online consumer complaints company and raised our complaint through them. They emailed our complaint to A&H customer services department in Leighton Buzzard. (At no time did the branch inform us that such a place existed.) A member of staff from this department then started to communicate with us trying to resolve this issue by expediting the payment of our refund. This involved yet more emails and phone calls. However, even then on one occasion they did not call us back when promised. Eventually, on 28 June (58 days after we cancelled) we at last received our refund in our account. This whole fiasco proved to be very frustrating and stressful and if this is an example of A&H’s customer service, we are very glad that we changed our mind when we did and did not proceed with our sale. I will be relating this whole saga to as many people as possible to highlight the way we were treated and the ridiculous delay to payment of a refund which should have been accomplished in days as originally promised, not months. We would definitely NOT recommend this company to anyone.

Ivan · 12 July 2016

★★★★★ 1/5

Trustpilot

Nightmare experience. Don’t use their Pontcanna branch

I strongly recommend that you don’t use Allan and Harris’s Pontcanna branch.

Aron · 6 June 2025

★★★★★ 5/5

Trustpilot

Coped with the seller from hell

A&H had to deal with one of the most difficult, awkward and obtuse sellers ever, my ex-wife. Despite her offending most of the team, they stuck with it, through thick and thin, and pushed the sale over the line. They were always brilliant, friendly and professional with me. Big kudos to Charlotte and Michelle for putting up with the terrible treatment, you never gave up! Thank you so much!

Derren · 28 July 2021

★★★★★ 5/5

Trustpilot

Above and beyond expectations

I could not recommend Allen and Harris, Clarkston highly enough to anyone swithering about who to sell their house with. The team in Allen and Harris have gone above and beyond my expectations. Attentitive, professional and friendly, I can't thank them enough for selling my house so quickly and the dedication they have shown towards my house sale. Thank you! If I move again, I'll have no doubt who to sell with.

Denise · 29 October 2020

★★★★★ 1/5

Trustpilot

Terrible Service

When it comes to honoring commitments and customer service, Allen and Harris is the worst company to deal with. I've paid for my lease agreement but for the past 4days, it hasn't been treated. I've called more than 20times but no one is picking up. Seems they close by 12noon everyday now. Terrible Terrible bunch. Wouldn't recommend them.

BolajiAkerele · 4 August 2022

★★★★★ 1/5

Google

My biggest issue was the lack of communication and care towards my personal circumstance which I think would have gone a long way with it being my first time purchase. In the end I decided to pull out and try and find something else as the whole idea of continuing with them made me nervous.

Ben · 23 October 2022