Trusted Agent profile
★★★★★
302 reviews across 2 platforms
6 St. Marys Street, Wallingford, OX10 0EL, South Oxfordshire OX10 0EL
Allen & Harris's South Oxfordshire office at 6 St. Marys Street is rated 3.3 out of 5 across 302 reviews on two platforms, including 97 Google reviews rated 4.6. The 205 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the South Oxfordshire office, from every platform, shown as written. First names only.
1/5
TrustpilotIs this discrimination??
I called to enquire about a property to rent. The female staff on other end asked how much i was earning annually & i mentioned i was working p.time & would recieve UC support to pay the remainder but she said i dont qualify to have a viewing. Even though i have a checkable 13yr ref. from my present landlord ISNT THIS DISCRIMINATION.??!!!
5/5
TrustpilotTrustworthy always do a good job.
I have been using Allen n Harris for a number of years now, I've been a landlord for 25+ years and in the past used different agents, of which haven't been the best.
1/5
TrustpilotWhere do I start
Where do I start? What an unprofessional shower the westbury office are! It started with them booking the wrong photographer for listing the property (wrong camera so we had to go through 2 photography sessions). Branch and assistant managers turning up late for viewings. Turned branch manager away as he turned up half way through me showing a purchaser the house, so I thought no point in him being there half way through. Potential buyers not vetted properly or checks in place to make sure they already had a mortgage in principle from a lender. I’m sure they just let anyone with a pulse view the property. Last insult was 2 offers received and not one was negotiated to nearer the property asking price. Why appoint a “negotiator” if they can’t negotiate. Total waste of time appointing this company in my view!
1/5
Trustpilotsold my house through allen and harris, dont
sold my house through allen and harris. intial estimate was higher than anyone else's, it should have rung alarm bells. I went with them but after two months no offers so had to drastically reduce the price. Once the sale was agreed they only seemed interested in the buyer. Had a weeks notice to move out as they were bending over backwards for the buyer. All in all a very miserable experience that left me feelinh ripped off and used
1/5
TrustpilotBooked a viewing for a property we were…
Booked a viewing for a property we were interested in buying which was promptly canceled without a call to explain why, but my wife and I have had multiple calls every day for two weeks pestering us to sell with them. Bordering on harassment if I'm honest. I've asked them to remove our contact details from their database, but the calls continue. Contact Rettie instead, they're good people. These guys appear to be so desperate for business, quite the red flag
5/5
GoogleJustin Jeffrey was so efficient and helpful sold our house in record time 2 weeks !!! He went above and beyond at last an estate agent who does what he says.PositiveResponsiveness, Quality, Professionalism, Value
1/5
Trustpilot7 months
7 months. 7 months we have been in a chain with a property being marketed by Allen and Harris. Twice they have failed to complete due diligence on buyers. Twice their in-house mortgage broker has lied about mortgage offers for buyers when underwriters have turned them down. I wish I had known that their business practices were so appalling I would have rejected an offer on the basis that they were representatives of someone in the chain.
5/5
TrustpilotCorey Airey needs a big thank you for…
Corey Airey needs a big thank you for being very helpful and patient in relation to renting our property
1/5
TrustpilotDesperately trying to rent a property
Desperately trying to rent a property, took our holding fee (1 weeks rent) then demanded paperwork unspecified at the initial viewing a week earlier , on trying to collect this for them was waiting for a letter to arrive from HMRC , informed them of this and then had them turn around and decline our rental of the property despite us paying a weeks rent in advance which should have covered the period where we were gathering the correct paperwork. Was told “the landlord cannot wait even a day otherwise he won’t be able to pay his mortgages” and that our deposit was non refundable. So they took our money, and left us out in the cold. At every turn in the week leading up to renting the property there was more issues including online paperwork/referencing accounts not working, they lied and said they were trying to ring my fellow housemate (no missed calls recorded) and that due to this incompleted paperwork that we were the ones at fault despite not mentioning any of this at the viewing. We weren’t the first and we won’t be the last. The rental situation is disgusting in this country, your paying for someone to put a custom number plate on their Range Rover while you slave away at an hourly rate job to live in damp and broken accommodation, they take multiple mortgages out and then depend on the yield from others to pay them whilst they do nothing more than the absolute bare minimum to “maintain” properties. Since the agency fees are now gone I can only assume taking a percentage of our first weeks rent holding fee is how the agents get their commission. Add to that the highest rents have ever been since 2008, and an over-saturation of student housing in major cities the situation for young working professionals is unbearable. To then be told nearly thee hundred pounds of your hard earned money is gone in a flash with smoke and mirrors is simply shattering, unfortunately I’m not alone in this.
5/5
GoogleBrought my new home through Allen & Harris and they were very professional, nothing too much trouble, very patient, on time, very accommodating, knowledgeable and helpful.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
1/5
TrustpilotScammers and illegal handling!
I would honestly give 0 stars if it was an option. Incredibly unprofessional estate agents. Avoid at all costs, very rude staff, terrible lack of communication, sketchy, and greedy! They Pressure you into using their services, and if you don’t they will deliberately mess you and tell you your offer is not good enough…even tho it is, it was very frustrating to deal with these people. They are messing with peoples lives here, I feel like they’re all scammers and doing something incredibly illegalSarah was completely rude and messed us around. She is completely unprofessional. This estate agents should be shut down. Please avoid at all costs, they only care about commission, they do not have anyone else’s best interests.
5/5
GoogleBuying a house is stressful at the best of times, adding a global pandemic to the mix makes it worse. However, I found Allen and Harris, Wallingford branch, to be a very calming influence which made me feel a whole lot better. For example, they would give me regular updates on the progress, keep a clear line of communication with both mine and the sellers solicitors, this assured me that everything was still going as it should. If there was a problem they wold tell me which partly was causing the delay. This was especially helpful for me as first time buyer and also was very comforting, which put me at ease several times. As the house need a little bit of work they where happy to let me into the house at short notice to work out my plans. This also reassured me that I offered a fare price for the property, which the seller was happy with.PositiveResponsiveness, Professionalism
5/5
TrustpilotKeron at the Pontcanna office
I had a lovely experience with Keron in the Pontcanna office. He was efficient and kind. He was a good communicator and a pleasure to work with!
5/5
TrustpilotOutstanding services
I highly recommend AK for his services. A friend of mine recommended me to him after I was declined a mortgage from another broker (despite that broker telling me I was guaranteed a mortgage). My circumstances are complex, yet he managed to secure me a mortgage with 3 days, including working over the weekend and during his holiday. From the start he assured me that he could help and if any issues my fee would be refunded. He is efficient, reassuring, experienced, professional and has saved me considerable stress. I’m so delighted that I was introduced to him and now extremely excited about moving.
1/5
TrustpilotNot value for money, shop around
Clifton, Bristol Branch - Sold themselves as a premium offering but their outputs (pictures, write ups, viewings) were below average. In Covid, you would have thought you'd show prospective buyers of a First Floor Flat the 3.5 acres of gardens that are included. Apparently not. I changed agent but they refused to take the property off line and continued to market it after the contractual period was up.I could write many more things. My advise, shop around for a better estate agent.
1/5
TrustpilotAbsolute clown show.
1/5
TrustpilotTold I was not allowed to view a…
Told I was not allowed to view a property until I had signed up for their mortgage service. Managed to work my way around this and view the property. Put an offer in, which was accepted. They then put the property back on the rental market. Ok fine, but they did not inform me of this and continued to pressure me into using their services. All they are interested in is your money. 0/5.
5/5
TrustpilotNo one give us the opportunity to rent the house except Allen and Harris and miss scarlet
me with my child and my wife in a hotel for more than a month I begged the offices to help me find a house we both had a full time job in a nursing home so guaranteed work and no one helped and fortunately for my good luck they turned to allen n harris office and there i found ms scarlett but i have to admit you really bent my problem understood the situation and found us home within a week and without paying 6 months in advance just by promoting us and allowing us to try our luck us taking the references and the landlord control thank you very much scarlet
5/5
GoogleGemma, Beth and Amy are "the dream team" within Allen & Harris! Thank you Charlies Angels for your help, professionalism and cheerfulness over the past few weeks! Oh and congrats Gemma on your promotion! Extreamly well deserved! x
5/5
GoogleJames responded to my query immediately and arranged a convenient time for a viewing, I would highly recommend this estate agent.
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotSo unprofessional and pathetic
So unprofessional and pathetic. All they want is your money and not willing to assist. They let us move in to a damp, dirty and pest infested property. Tried to raise our queries several times with no help. Please don’t rent from this bogus agency.
5/5
GoogleWe were really impressed with Ken's professionalism from the outset, especially with the difficulties of COVID and have felt supported throughout the process by him and the team at A&H Wallingford. Initially we had three valuations and decided to use them for their honest approach, local knowledge, experience and friendly easy going manner. I don't think you we could have had better presented and more comprehensive property details than those provided by A&H. These are the tools to get the viewings and the property should sell itself if it's been cared for, well maintained and priced accordingly. We have moved several times before and although it doesn't get any easier, I feel reassured that Ken has secured the best offer on our property and has helped us in the tough search to find the perfect place to move to. Many thanks to the team, we will definitely be calling on you in the future!PositiveProfessionalism
5/5
GoogleMy fiancé and I just moved into our dream house! Justin and Ken have been AMAZING throughout the whole process. Ken showed us around the house and was really friendly and honest. Justin has gone above and beyond helping me and was always quick to answer any questions and put me at ease. This was my first purchase so he has taught me a lot! We will definitely use Allen and Harris again and I've recommended them to friends and work colleagues! I really trusted Justin and Ken. I'm happy I don't need them anymore but also think I will miss talking to them!PositiveResponsiveness
5/5
GoogleAllen & Harris were great to deal with and made buying our home very easy. Justin was good deal with and made the process quick and simple.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Allen & Harris's South Oxfordshire office has 302 reviews across two platforms: 97 on Google, 205 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Allen & Harris Wallingford is rated 3.3 out of 5 across all 302 reviews, and 4.6 out of 5 on Google from 97 reviews, checked 9 October 2026.
Allen & Harris Wallingford, 6 St. Marys Street, Wallingford, OX10 0EL, South Oxfordshire OX10 0EL.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.