Every review we hold for the South Leeds office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service for both landlords and tenants
Jo Harrison and the team at Whitegates provide an excellent service for both landlords and tenants. Whenever there is a problem they are onto it very quickly and get things sorted out swiftly and economically. They have an excellent "can do" attitude and I highly recommend them.
Adam · 16 March 2023
★★★★★ 1/5
GoogleIf I had a chance I would never ever use this agency again. We tried to put an offer on the house but the agent played the game with us saying one day that they had on offer already for 200 then another day he said they had an offer for 190. I think he tried to see if he will get more bookings on the next weekend. Finally he accepted our offer and sent confirmation by email on Friday night. But on Sunday night he sent another email saying that vendor has accepted the higher offer. How can you trust this agency after that?
Also even after showing our interest on the property I had to call him few times per day .
Elena · 14 August 2020
Agent replied · 14 August 2023
Hello Elena,
I noticed you left us a 1* review but the service description does not describe our office. I couldn’t find a registration of your name in the South Leeds Branch and we don’t currently have any properties for sale that received offers around the £200k mark, so I am convinced you may have left this negative review for the wrong branch/company. We’re based in South Leeds and mainly cover LS10, LS11 and LS27 postcodes. Additionally, a lady deals with all our sales properties and offers and you seem to be describing a gentleman.
Please call me on 0113 277 1234 or email me on southleeds@whitegates.co.uk so that we can discuss and I can direct you to the correct branch, as your review doesn’t represent us.
Thank you
Natalia
★★★★★ 5/5
TrustpilotVery efficient
Very efficient, helpful staff. Pam and Jo gone above and beyond to help my move go as smoothly as possible.
Alice · 20 March 2026
★★★★★ 5/5
TrustpilotFirst rented a property six months ago…
First rented a property six months ago and all went well, very smooth transaction from start to finish. After the six months was up I was asked in plenty of time if I wanted to carry on and extend a further 6 months to a year. I was so happy with their process that I decided on a full year. This transaction also went exceptionally smoothly. So happy with the service.
Andrew · 21 March 2022
Agent replied
Great to hear Andrew thank you for your comments
★★★★★ 5/5
TrustpilotWhitegates South Leeds
Whitegates have managed and let three properties for me since ,2008 and they have been professional honest and diligent. The Tennant's they found were excellent and the properties maintained very well. Top marks to Jo,Gabrielle and all at Whitegates and of course many thanks. Elizabeth Woods.
Elizabeth · 14 March 2023
★★★★★ 5/5
GoogleHelen Hull at South Leeds Whitegates has given us fantastic service while selling our property. Her communication has always been professional, helpful and very timely. Despite a few hiccups in timings she helped to keep the process moving and kept us updated at all times. I will not hesitate to use her services again.
Jane · 4 May 2022
★★★★★ 5/5
TrustpilotSo helpful and great communication
So helpful and great communication. Having accepted an offer and then being let down by the buyer, the team really knuckled down to promote the property and find another. Being a probate sale, I wasn’t local and Josh contacted trades when I asked and arranged for them to complete work at the property which was a massive help to me.
Consumer · 28 January 2025
★★★★★ 5/5
TrustpilotEfficient and friendly team
The team at Whitegates were friendly, helpful and efficient throughout the process of marketing and obtaining a buyer for our property. We received regular updates and the team members replied promptly to any queries we had. Thanks to Mirek, Natalia, Kelly and the rest of the team for your services which we would recommend to anyone selling their property in South Leeds.
Mx · 13 November 2020
★★★★★ 5/5
GoogleA fantastic estate agent to manage your property portfolio!
Thanks Merek & Jo for your continued support and service!
The · 10 October 2024
★★★★★ 5/5
TrustpilotMany thanks to James P
Many thanks to James P, who did a sterling job of selling my house in 5 days! A true professional and a credit to Whitegates!
Amy · 2 July 2024
★★★★★ 5/5
TrustpilotOutstanding Service from Start to Finish!
We recently moved into our new home, and I couldn’t be happier with the entire process! From start to finish, everything was smooth, transparent, and stress-free. A big thank you to Jo Harrison, who truly went above and beyond to make this experience seamless.
N · 21 July 2025
★★★★★ 5/5
TrustpilotNatalia and Kelly provided an…
Natalia and Kelly provided an absolutely fantastic service throughout the period of our sale. As promised they kept in touch regularly including a weekly update. Any email or phone queries were acted upon at once and they ensured that all parties were kept informed of the outcome of any actions. What was, on occasion, a stressful process, was made easier to manage because of the reliable and professional service provided by both Natalia and Kelly. We don’t live in the area so the choice of estate agent was rather a shot in the dark; however, at no point did we regret that choice and would thoroughly recommend the Whitegates South Leeds Agency.
Mrs · 1 August 2019
Agent replied
Hello Mrs Wyatt, thank you so much for your kind words. We are so happy to know that you were satisfied with our service all the way through your sale. It has been an absolute pleasure and we are all wishing you all the very best!
★★★★★ 5/5
TrustpilotAn Excellent Service Throughout
Whitegates South Leeds, were very professional in the way they sold my parents property for us, they kept us informed of every change in the process, from viewings to offers, defect repairs, exchange and completion.They were on the ball all the way, chasing solicitors, speaking to prospective buyers and then reporting back to us, they really kept us in the loop.It didn’t matter who you spoke to in the office, they would be able to give you an update on progress.Restored my faith in Estate Agents.
S · 28 July 2019
Agent replied
Hello Mr McBride, thank you so much for your time taken to write this review - we're ever so grateful. Your kind words mean very much to us, we're so pleased to hear that you were happy with our service!
★★★★★ 5/5
GoogleCouldn’t recommend this branch of Whitegates more! They’re incredible helpful, always extremely polite and will assist you with anything with the upmost care. I recently renewed my contract with Gabrielle and the whole process was a breeze! I’ve never had a single concern with them at all.
Roisin · 29 November 2022
★★★★★ 5/5
TrustpilotWhitegates were great
Whitegates were great. Helen did good work in pushing home the sale and dealing with everything that popped up.
And · 28 May 2022
Agent replied
Thank you very much for your review
★★★★★ 5/5
GoogleJo Harrison
Jo is always happy to help me out if I report a repair she will try her best to get a trade person out on the same day or within that week I have been dealing with Jo for 2 years now and she never lets me or partner down, if there is any problems and you report it to Jo you can guarantee she will always email you back, she will try her best to get updates from the landlord aswell
Jordan · 7 January 2024
★★★★★ 5/5
GoogleWe had an excellent experience using Whitegates South Leeds to purchase a rental house and I would highly recommend them. In particular Helen Hull was brilliant - very helpful and professional, helped us communicate with the vendor and made sure that the same was completed as soon as possible.
Wizbit789 · 1 August 2022
★★★★★ 5/5
TrustpilotWe had an excellent experience using…
We had an excellent experience using Whitegates South Leeds to purchase a rental house and I would highly recommend them. In particular Helen Hull was brilliant - very helpful and professional, helped us communicate with the vendor and made sure that the same was completed as soon as possible.
Adam · 14 July 2022
★★★★★ 5/5
GoogleHelen H was incredibly helpful and always available during my recent move into Leeds. I will highly recommend this company to anyone who wants a hassle-free Estate company to deal with.
Rafsanjani · 20 December 2023
★★★★★ 5/5
TrustpilotHelen Hull..
Helen Hull... Is excellent and an absolute credit to whitegates! I cant thank her enough for all her help and support!
Joanna · 27 October 2021
Agent replied
Thank you so much Jo, it was a pleasure dealing with yourself and glad we got there in the end for you.
★★★★★ 5/5
TrustpilotPleasant Experience- Whitegates
Whitegates are such professionals, we rented our first apartment in the Uk and haven’t looked back since. Everyone in their office is lovely to speck to and calls are answered very timely. We have always dealt with Jo Harrison who is really amazing at what she does, quick to sort out issues and very much reasonable. This is our second property we are renting with them as our landlord sold the first so you can imagine how pleased we are with their services. We can’t wait to buy our first home with Whitegates :)
Marishka · 28 October 2023
★★★★★ 5/5
TrustpilotHad a great experience during a…
Had a great experience during a difficult time.Kelly and Helen always kept us informed and got us over the line in the end.
Simon · 25 February 2021
Agent replied
Hi Simon, thank you so much for the review, glad you were happy with the service you received and we look forward to helping you with further purchases in the future. Best wishes, Helen & Kelly
★★★★★ 5/5
GoogleJo and Gabrielle were very nice and helpful and responded promptly to our emails/requests. Whatever we were facing, it was always resolved well and in good time.
Anna · 8 February 2024
★★★★★ 5/5
TrustpilotAmazingly quick service
Amazingly quick service, staff is very polite and helpful.
Muhammad · 21 April 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.