Trusted Agent profile · South Leeds

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Whitegates South Leeds reviews

4.7

★★★★★ Excellent

477 reviews across 4 platforms

386 Dewsbury Road, Beeston, South Leeds, LS11 7JX

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Whitegates's office in South Leeds, at 386 Dewsbury Road, is rated 4.7 out of 5 across 477 reviews on four platforms, including 244 Google reviews rated 4.6.

Google logo

4.6 / 5

244

Reviews on Google

This office

Facebook logo

5.0 / 5

4

Reviews on Facebook

Business-wide

View Agents logo

5.0 / 5

1

Reviews on View Agents

This office

Trustpilot logo

228

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Whitegates South Leeds

We're proud to have been serving the South Leeds area for 30 years, offering a wide range of properties for sale and to rent, not only in Beeston but also in Middleton, Belle Isle, New Forest Village, Holbeck, East Ardsley, Tingley, Morley, Rothwell, Oulton and Woodlesford. Franchise owner Mirek has over 30 years estate agency experience, starting as a negotiator in the City Centre branch and working his way up to Franchisor at the South Leeds office in 2001. Mirek has created a fantastic local team with combined experience of over 70 years who are well placed to answer any questions you have on buying, selling or renting in the area. Whitegates South Leeds bring a mix of traditional estate agency values with modern technology, giving the perfect blend of old and new. We are here to help everyone, from young first-time buyers right through to those more experienced property sellers, and if you aren't 'internet savvy' don't worry, pop into the office and we can sit down and talk face to face. You can find us on Dewsbury Road, just five minutes' drive from Leeds City. Our main areas of business are residential sales, lettings and property management. If you have a property to sell or let across LS10, LS11, WF3, LS26 or LS27 are looking for a new home, or would like us to manage a property on your behalf, please do get in touch. We are members of NAEA, ARLA and Property Mark.

Reviews

Every review we hold for the South Leeds office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent service for both landlords and tenants

Jo Harrison and the team at Whitegates provide an excellent service for both landlords and tenants. Whenever there is a problem they are onto it very quickly and get things sorted out swiftly and economically. They have an excellent "can do" attitude and I highly recommend them.

Adam · 16 March 2023

1/5

Google

If I had a chance I would never ever use this agency again. We tried to put an offer on the house but the agent played the game with us saying one day that they had on offer already for 200 then another day he said they had an offer for 190. I think he tried to see if he will get more bookings on the next weekend. Finally he accepted our offer and sent confirmation by email on Friday night. But on Sunday night he sent another email saying that vendor has accepted the higher offer. How can you trust this agency after that? Also even after showing our interest on the property I had to call him few times per day .

Elena · 14 August 2020

Agent replied · 14 August 2023

Hello Elena, I noticed you left us a 1* review but the service description does not describe our office. I couldn’t find a registration of your name in the South Leeds Branch and we don’t currently have any properties for sale that received offers around the £200k mark, so I am convinced you may have left this negative review for the wrong branch/company. We’re based in South Leeds and mainly cover LS10, LS11 and LS27 postcodes. Additionally, a lady deals with all our sales properties and offers and you seem to be describing a gentleman. Please call me on 0113 277 1234 or email me on southleeds@whitegates.co.uk so that we can discuss and I can direct you to the correct branch, as your review doesn’t represent us. Thank you Natalia

5/5

Trustpilot

Very efficient

Very efficient, helpful staff. Pam and Jo gone above and beyond to help my move go as smoothly as possible.

Alice · 20 March 2026

5/5

Trustpilot

First rented a property six months ago…

First rented a property six months ago and all went well, very smooth transaction from start to finish. After the six months was up I was asked in plenty of time if I wanted to carry on and extend a further 6 months to a year. I was so happy with their process that I decided on a full year. This transaction also went exceptionally smoothly. So happy with the service.

Andrew · 21 March 2022

Agent replied

Great to hear Andrew thank you for your comments

5/5

Trustpilot

Whitegates South Leeds

Whitegates have managed and let three properties for me since ,2008 and they have been professional honest and diligent. The Tennant's they found were excellent and the properties maintained very well. Top marks to Jo,Gabrielle and all at Whitegates and of course many thanks. Elizabeth Woods.

Elizabeth · 14 March 2023

5/5

Google

Helen Hull at South Leeds Whitegates has given us fantastic service while selling our property. Her communication has always been professional, helpful and very timely. Despite a few hiccups in timings she helped to keep the process moving and kept us updated at all times. I will not hesitate to use her services again.

Jane · 4 May 2022

5/5

Trustpilot

So helpful and great communication

So helpful and great communication. Having accepted an offer and then being let down by the buyer, the team really knuckled down to promote the property and find another. Being a probate sale, I wasn’t local and Josh contacted trades when I asked and arranged for them to complete work at the property which was a massive help to me.

Consumer · 28 January 2025

5/5

Trustpilot

Efficient and friendly team

The team at Whitegates were friendly, helpful and efficient throughout the process of marketing and obtaining a buyer for our property. We received regular updates and the team members replied promptly to any queries we had. Thanks to Mirek, Natalia, Kelly and the rest of the team for your services which we would recommend to anyone selling their property in South Leeds.

Mx · 13 November 2020

5/5

Google

A fantastic estate agent to manage your property portfolio! Thanks Merek & Jo for your continued support and service!

The · 10 October 2024

5/5

Trustpilot

Many thanks to James P

Many thanks to James P, who did a sterling job of selling my house in 5 days! A true professional and a credit to Whitegates!

Amy · 2 July 2024

5/5

Trustpilot

Outstanding Service from Start to Finish!

We recently moved into our new home, and I couldn’t be happier with the entire process! From start to finish, everything was smooth, transparent, and stress-free. A big thank you to Jo Harrison, who truly went above and beyond to make this experience seamless.

N · 21 July 2025

5/5

Trustpilot

Natalia and Kelly provided an…

Natalia and Kelly provided an absolutely fantastic service throughout the period of our sale. As promised they kept in touch regularly including a weekly update. Any email or phone queries were acted upon at once and they ensured that all parties were kept informed of the outcome of any actions. What was, on occasion, a stressful process, was made easier to manage because of the reliable and professional service provided by both Natalia and Kelly. We don’t live in the area so the choice of estate agent was rather a shot in the dark; however, at no point did we regret that choice and would thoroughly recommend the Whitegates South Leeds Agency.

Mrs · 1 August 2019

Agent replied

Hello Mrs Wyatt, thank you so much for your kind words. We are so happy to know that you were satisfied with our service all the way through your sale. It has been an absolute pleasure and we are all wishing you all the very best!

5/5

Trustpilot

An Excellent Service Throughout

Whitegates South Leeds, were very professional in the way they sold my parents property for us, they kept us informed of every change in the process, from viewings to offers, defect repairs, exchange and completion.They were on the ball all the way, chasing solicitors, speaking to prospective buyers and then reporting back to us, they really kept us in the loop.It didn’t matter who you spoke to in the office, they would be able to give you an update on progress.Restored my faith in Estate Agents.

S · 28 July 2019

Agent replied

Hello Mr McBride, thank you so much for your time taken to write this review - we're ever so grateful. Your kind words mean very much to us, we're so pleased to hear that you were happy with our service!

5/5

Google

Couldn’t recommend this branch of Whitegates more! They’re incredible helpful, always extremely polite and will assist you with anything with the upmost care. I recently renewed my contract with Gabrielle and the whole process was a breeze! I’ve never had a single concern with them at all.

Roisin · 29 November 2022

5/5

Trustpilot

Whitegates were great

Whitegates were great. Helen did good work in pushing home the sale and dealing with everything that popped up.

And · 28 May 2022

Agent replied

Thank you very much for your review

5/5

Google

Jo Harrison Jo is always happy to help me out if I report a repair she will try her best to get a trade person out on the same day or within that week I have been dealing with Jo for 2 years now and she never lets me or partner down, if there is any problems and you report it to Jo you can guarantee she will always email you back, she will try her best to get updates from the landlord aswell

Jordan · 7 January 2024

5/5

Google

We had an excellent experience using Whitegates South Leeds to purchase a rental house and I would highly recommend them. In particular Helen Hull was brilliant - very helpful and professional, helped us communicate with the vendor and made sure that the same was completed as soon as possible.

Wizbit789 · 1 August 2022

5/5

Trustpilot

We had an excellent experience using…

We had an excellent experience using Whitegates South Leeds to purchase a rental house and I would highly recommend them. In particular Helen Hull was brilliant - very helpful and professional, helped us communicate with the vendor and made sure that the same was completed as soon as possible.

Adam · 14 July 2022

5/5

Google

Helen H was incredibly helpful and always available during my recent move into Leeds. I will highly recommend this company to anyone who wants a hassle-free Estate company to deal with.

Rafsanjani · 20 December 2023

5/5

Trustpilot

Helen Hull..

Helen Hull... Is excellent and an absolute credit to whitegates! I cant thank her enough for all her help and support!

Joanna · 27 October 2021

Agent replied

Thank you so much Jo, it was a pleasure dealing with yourself and glad we got there in the end for you.

5/5

Trustpilot

Pleasant Experience- Whitegates

Whitegates are such professionals, we rented our first apartment in the Uk and haven’t looked back since. Everyone in their office is lovely to speck to and calls are answered very timely. We have always dealt with Jo Harrison who is really amazing at what she does, quick to sort out issues and very much reasonable. This is our second property we are renting with them as our landlord sold the first so you can imagine how pleased we are with their services. We can’t wait to buy our first home with Whitegates :)

Marishka · 28 October 2023

5/5

Trustpilot

Had a great experience during a…

Had a great experience during a difficult time.Kelly and Helen always kept us informed and got us over the line in the end.

Simon · 25 February 2021

Agent replied

Hi Simon, thank you so much for the review, glad you were happy with the service you received and we look forward to helping you with further purchases in the future. Best wishes, Helen & Kelly

5/5

Google

Jo and Gabrielle were very nice and helpful and responded promptly to our emails/requests. Whatever we were facing, it was always resolved well and in good time.

Anna · 8 February 2024

5/5

Trustpilot

Amazingly quick service

Amazingly quick service, staff is very polite and helpful.

Muhammad · 21 April 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Whitegates South Leeds

How many reviews does Whitegates South Leeds have?

Whitegates's South Leeds office has 477 reviews across four platforms: 244 on Google, 4 on Facebook (across the whole business), 1 on View Agents, 228 on Trustpilot.

What is Whitegates South Leeds's rating?

Whitegates South Leeds is rated 4.7 out of 5 across all 477 reviews, and 4.6 out of 5 on Google from 244 reviews.

Where is Whitegates's South Leeds office?

Whitegates South Leeds, 386 Dewsbury Road, Beeston, South Leeds, LS11 7JX.

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