Every review we hold for the South Lanarkshire office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotDO NOT USE THE BROMSGROVE BRANCH
DO NOT USE THE BROMSGROVE BRANCH
Initially everything was ok, sales pitch as to be expected, expensive compared to other estate agents.
Everything then went quiet until my buyers started pushing for move. I felt they were acting on their behalf rather than mine, after all I was paying the bill.
They push you to use their conveyancing services, Convey Law, this was my mistake along with others I have now found out. The promise you a competitive quote but this soon becomes loaded with extras that you don't agree to.
If I ever move again I will go elsewhere.
MR · 22 September 2026
★★★★★ 1/5
TrustpilotBuyer beware
Buyer beware! We had a negative experience with YourMove Broadstairs, after a drawn out 6 month process to purchase a property on Beacon Road the vendors pulled out on the day of exchange- we later found out this wasn't the first time they had cancelled a sale at the last minute.
Lorna · 2 September 2026
Agent replied · 23 September 2026
We’re sorry to hear how frustrating and disappointing this experience was, particularly after the time and money you had invested in the purchase.
The decision to withdraw from the original sale was made by the vendor and was outside Your Move’s control. The property was subsequently relisted after we received new instructions from the vendor; this should not be taken as an endorsement of their earlier decision.
While we fully understand your frustration with the vendor, we don’t feel this review accurately reflects the service provided by our branch. If you have concerns about how our team handled the sale, they would be happy to discuss them with you directly.
Regards,
Your Move
★★★★★ 5/5
TrustpilotProfessional and Understanding
Sam was professional and patient and forgiving throughout. It was a long process which she handled effortlessly and we are very grateful to her.
Keith · 5 March 2026
Agent replied · 19 March 2026
We appreciate you sharing your experience. We're happy to hear that the process was handled effortlessly. Thank you for your feedback.
Regards,
Your Move
★★★★★ 5/5
TrustpilotEveryone was so helpful & friendly
Everyone was so helpful & friendly. Despite 2 buyers pulling out we were finally guided towards offering the house at auction. That sale went through today & went smoothly. Thank you all so much for all of your hard work. Yvonne & Allan Skinner
Yvonne · 21 September 2026
Agent replied · 10 October 2026
We are so pleased to hear about your positive experience and the successful sale of your home at auction. We truly appreciate your kind words about our team's hard work and helpfulness throughout the process.
Regards,
Your Move
★★★★★ 5/5
TrustpilotRecently bought a house with Whitton branch - excellent service
Recently bought a house with the Whitton branch. Both Alan and Anish were very professional and went above and beyond to assist with the purchase. What was impressive was how proactive they were, didn't wait for us to chase (were at times chasing us!). Would recommend them for both sales and purchases and if in the future we decide to sell a property, will seek them out
Edward · 17 November 2025
★★★★★ 5/5
TrustpilotA fantastic service from the Your Move…
A fantastic service from the Your Move team. Everyone was friendly, helpful, and always willing to answer my questions. They communicated clearly throughout and went above and beyond to ensure everything progressed smoothly. Thank you for making the process so easy. Highly recommended!
Veena · 10 September 2026
Agent replied · 23 September 2026
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you had such a positive experience with our team. It's fantastic to know that our clear communication and dedication made the process easy for you. We truly appreciate your recommendation!
Regards,
Your Move
★★★★★ 5/5
TrustpilotThe manager & staff were amazing
The manager & staff were amazing, nothing was too much trouble for them. I mentioned I was disappointed with the photographs taken for a previous property I had sold and manager, Steve, came out with a drone & took the splendid photos himself
CustomerJennie · 3 September 2026
Agent replied · 23 September 2026
We are so happy to hear about your positive experience with us, especially regarding the extra effort with the property photographs. It's wonderful to know that our team's dedication to assisting with viewings, even in your absence, made a difference. We truly appreciate your kind words and are delighted we could achieve a great result for you.
Regards,
Your Move
★★★★★ 5/5
TrustpilotIt has being a great experience with…
It has being a great experience with Yourmove, the sales rep Guy made the whole process seamless and straightforward.
Seun · 14 March 2026
Agent replied · 19 March 2026
Morning Seun, Thanks so much for this positive review. I will pass your kind words on to Guy. Many thanks from Myles and the team.
★★★★★ 5/5
TrustpilotMy Move was an Easy Move
Easy to contact and pleasant to do business with. Achieved plenty of footfall and kept me apprised at all times of viewings. Quick to provide feedback. Gave good advice about completing the process and remained engaged until the sale was completed.
Mr · 10 September 2026
Agent replied · 23 September 2026
Thank you for your wonderful review! We are so pleased to hear that you found our team easy to contact and that we kept you well-informed throughout the entire process. We appreciate your kind words about our advice and continued engagement until the sale was completed.
Regards,
Your Move
★★★★★ 5/5
TrustpilotExcellent all round
Excellent all round. Spot on with valuation with likely price point to sell, very good solicitor associated, very very smooth. Good materials.
From targeted marketing date to sale
1 x month to completion was 4 months end to end.
Mark · 22 September 2026
Agent replied · 10 October 2026
We're delighted to hear about your excellent experience with our valuation, associated solicitor, and the smooth, efficient process from marketing to completion. Thank you for your wonderful feedback!
Regards,
Your Move
★★★★★ 5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish, Victoria and Lauren were so helpful and kept us up to date all the way through the process
Brooke · 14 September 2026
★★★★★ 5/5
TrustpilotEasy to use , quick , straight forward
Very straight forward app to use while we try and sell our house , and also see viewing information etc. east to use , loads of prompts and took 2 minutes to set up. Very happy so far!
Fe · 22 September 2026
Agent replied · 10 October 2026
We're so glad to hear our app is making the process of selling your house and managing viewings straightforward and easy to set up. Thank you for your wonderful feedback!
Regards,
Your Move
★★★★★ 1/5
TrustpilotAvoid
Avoid. Nothing but issues from start to finish. Moving in process was a complete shambles and the moving out process 4 years later was just as bad, if not worse. Poor communication and getting your deposit back is a joke. Numerous phone calls and emails deposit returned 9 weeks later!! Do not trust! Cannot say this is the same for all their branches but stay away from the Broadstairs branch.
CLARE · 19 September 2026
★★★★★ 5/5
TrustpilotExcellent tour
Jack was delightful and answered any questions we had. He was well informed and knew the house which was very helpful.
Pam · 24 September 2026
★★★★★ 5/5
TrustpilotYour Move Ramsgate 1st Class Service!
We had a very awkward and difficult buyer for our house, almost to the point of being obstructive. The guys here did a fantastic job in completing the sale. Jamie, bless him, dealt with an awful lot of problems from our buyer, but went way above and beyond the service I would expect from an estate agent. His tact, diplomacy and negotiation skills are second to none. Their fees are also very reasonable indeed. If I ever need to sell another property, I won't even bother looking at other agents, I would go straight to Your Move. Absolutely 1st class service!!!
Ed · 15 October 2025
Agent replied · 23 October 2025
We're happy to hear that we delivered a great service during a difficult sale. We appreciate your kind words regarding our team. Thank you for your high recommendation; it means a lot to us.
Regards,
Your Move
★★★★★ 5/5
TrustpilotGreat Team
Everyone at Your Move Romford has worked very hard to successfully sell our property especially Gaurav & Georgia.
Graham · 14 September 2026
★★★★★ 1/5
TrustpilotAvoid if you are a landlord or tenant!
Avoid if you are a landlord and wish to use their rental service, non existent, ignore communication, contacted 3 times without response over a 28 day period, when it comes to cancellation due to breach of contract they're impossible to get hold of. Quick enough to take your money but terrible customer service for landlord and tenant!
Clark · 16 March 2026
Agent replied · 19 March 2026
We’re sorry to read your review and are disappointed that you feel this way about the service provided.
We responded to your initial enquiry and were in the process of gathering further information in order to provide a full response to your second email. We always aim to ensure that any information given is accurate before replying, which can occasionally take a little time.
We take customer service very seriously and always try to assist both landlords and tenants as promptly as possible. If you would like to discuss this matter further, please contact the office directly and we will be happy to review it with you.
Kind Regards
Matt Poole
Lettings Manager
★★★★★ 5/5
TrustpilotI recently moved into a property…
I recently moved into a property through Your Move Walkden and had a really good experience from start to finish. They guided me through every step and kept me updated throughout.
Waqar · 11 September 2026
Agent replied · 23 September 2026
Thank you for your wonderful review! We are so pleased to hear that your recent move was a positive experience from beginning to end. It's fantastic to know that our team provided clear guidance and kept you informed throughout the process. We truly appreciate your kind words.
Regards,
Your Move
★★★★★ 5/5
TrustpilotVery helpful.
Yourmove have been very helpful with all the process of moving,especially when my sale collapsed.They reorganised things and found me another buyer very quickly and kept in contact as to how things were going.
Andrea at the forum office has been very helpful and supportive, and there at the end of a phone if I had any questions.
Rosalyn · 2 October 2026
★★★★★ 5/5
TrustpilotQuick fast to get lots of viewings on…
Quick fast to get lots of viewings on my bunglow. Helpful when you speak to the your move agent on the phone or at their office.
Mr · 21 September 2026
Agent replied · 10 October 2026
We're so happy to hear we quickly secured many viewings for your bungalow and that our team was helpful. Thank you for your kind words!
Regards,
Your Move
★★★★★ 5/5
TrustpilotSusan at YourMove Inverness
We have always had a really pleasant experience with Susan Black from Your Move Inverness. She has done our house visits several times now and is always very friendly, kind, and takes all of our concerns seriously and communicates effectively with us and our landlord. She is quick, efficient, and great at her job!
Karalyn · 17 September 2026
★★★★★ 5/5
TrustpilotThe agents were friendly & informative…
The agents were friendly & informative from being to end, giving us their expertise & advice. I would highly recommend them.
Mrs · 22 September 2026
Agent replied · 10 October 2026
We are so happy to hear our agents were friendly and informative, providing expertise and advice. We truly appreciate your high recommendation!
Regards,
Your Move
★★★★★ 5/5
TrustpilotYour Move, Belper
We recently sold our house through Your Move, Belper, and would never use any other estate agent, now that we know the quality of their support and extent of their professionalism. The sale was complex and at times looked as if it might founder, and we were grateful for the consistently reliable, patient and wise insights and expertise of both David and Stephen, who managed to see the bigger picture at all times. How lovely to be able to whole-heartedly recommend such excellent practice!
Jennie · 13 March 2026
★★★★★ 5/5
GoogleSold our home with your move in Lanark, the experience with Stephen and Beth was excellent from start to finish. Good advice straight from the start which was proven true, and just the right amount of information and follow up as we went through. Throughly recommended.
Seamuslowe · 24 October 2024
Agent replied · 24 October 2024
Thank you for your kind review, we are so pleased for both of you and Barclay too, he will be missed by Beth. All the best with your new venture in the countryside, exciting times.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
