Trusted Agent profile · South Lanarkshire
★★★★★
148 reviews across 2 platforms
13 St Leonard Street, Lanark, ML11 7AB, South Lanarkshire, ML11 7AB
Your Move's office in South Lanarkshire, at 13 St Leonard Street, is rated 4.4 out of 5 across 148 reviews on two platforms, including 62 Google reviews rated 4.7.
Every review we hold for the South Lanarkshire office, from every platform, shown as written. First names only.
5/5
TrustpilotAbsolutely brilliant service from start…
Absolutely brilliant service from start to finish. Can highly recommend your move, helped me thru every process to be honest basically, everything really impressed with your move experience was superb.
We're happy to hear that you had such a brilliant experience! It's great to know our service impressed you from start to finish, and we appreciate your recommendation. Regards, Your Move
4/5
TrustpilotWe felt at ease and happy to sell our…
We felt at ease and happy to sell our property with your move
We're happy to hear that you felt at ease and happy selling your property with us. Thank you for your positive feedback. Regards, Your Move
5/5
TrustpilotWe have used your move for buying and selling
We have used your move for buying and selling highly recommended for using the same process for both sale and buying you know exactly where you are
Thank you for highly recommending us! Regards, Your Move
5/5
TrustpilotVery straightforward to deal with
Very straightforward to deal with. Nothing was too much trouble
Thank you for the 5 STAR review Ms Waugh and for the kind words. Best Wishes Lee Mollart Sales Manager
5/5
TrustpilotWe have just sold our flat with Your…
We have just sold our flat with Your Move and they were brilliant! It sold within 6 days of being on the market and everything was smooth and straightforward, and we exchanged 4 weeks after accepting the offer. They also got us a great offer! Very happy with their service and a massive thank you!
5/5
TrustpilotGreat service
Great staff who communicated well and were always very responsive to our needs.
5/5
TrustpilotProfessional and honest.
The staff were professional and kept us informed throughout our journey.
5/5
TrustpilotStaff are extremely helpful and…
Staff are extremely helpful and knowledgeable. Very pleased with everything.
5/5
Trustpilotvery helpful
get the deal done within 12 hour of viewing
5/5
TrustpilotCormac great kept me updated with every…
Cormac great kept me updated with every Offer
5/5
TrustpilotExcellent service from start to finish
5/5
GoogleFantastic service and really friendly staff. Nothing was too much trouble for the Stephen and Beth in the Lanark office. Any questions we had were replied to promptly, and they guided us through this entire process of house moving. Would definitely use again 🙂 …
Thanks Johnny, we hope you will settle in to life in the countryside and make a wonderful home for both of you.
4/5
TrustpilotALTHOUGH IT WAS YOUR MOVE INITIALLY YOU…
ALTHOUGH IT WAS YOUR MOVE INITIALLY YOU WORK WITH AGENTS SITE AN ARM OF YOUR MOVE. AT FIRST I WASN`T ENAMOURED WITH THIS IDEA, HOWEVER THEY DO TAKE A LOT OF THE PRESSURE OFF YOUR SHOULDERS AND EVERYTHING WAS SATISFACTORY IN THE END.
5/5
GoogleJust bought our first home through Your Move. Beth helped us through every step and kept us up to date with everything! Always contactable for anything no matter what! … More
Thank you for your kind review, we are so pleased for you, as FTBs we know just how daunting a property purchase can be. We wish you all the best in your first home, exciting times.
5/5
GoogleGreat selling and buying experience. Highly recommend Beth and the team 😊 …
Thanks for taking the time to post a review Louise, it was a pleasure working with you, on both your sale and purchase, we hope life in the countryside is fabulous.
5/5
TrustpilotVery good communication
Very good communication, they never missed a detail. excellent . would highly recommend
We're happy to hear that our communication was excellent and thorough. Thank you for your recommendation; we appreciate your feedback! Regards, Your Move
3/5
TrustpilotA fair review
What went well:- they are friendly and very attentive at the start.
Thank you for your feedback. We appreciate you providing such detailed feedback as we strive to be the best for our customers. We regret that the viewing options, limited feedback on viewers, and communication after the offer did not meet your expectations. We'll review these areas to improve our service. Regards, Your Move
1/5
GoogleAbsolutely shocking experience!!.....Stephen and Beth both need reporting for both their lies and unprofessional behaviour. I would not recommend these two if they were the last estate agents on the planet. I had to use a solicitor to be able to access another viewing after I had submitted an offer for property. Something both Steven and Beth knew was perfectly legal but refused to allow!!! Both agents caused an unnecessary stressful situation. I cannot highly UNrecommend them enough. Beware.
We pride ourselves on the highest standards of both professionalism and service for both buyers and sellers and would be more than happy to discuss your feedback although we believe you may be referring to a purchase with an uncommonly complex situation, back in 2018. However, please feel free to call Stephen at the branch and he will look into this further. Many thanks, Your Move Lanark
5/5
GoogleWe bought our house from Right Move Lanark. Beth went above and beyond to help and make sure the sale went smoothly. Also met Steven when picking up the keys, again another great person to deal with. Many thanks, John and Diane McL.
5/5
Google5 WEEKS!!!!! Thanks to the amazing team at Your Move again. I decided to sell my house using your move due to my experience buying a house with them and I was not … More
Thank you, Kimberley, for leaving us this lovely review, we very much appreciate it and are delighted with the experience you had with us, selling your first home.
5/5
GoogleBought my new house from Your Move, Lanark and I can honestly say, Beths enthusiasm during the viewing was what really sealed the deal for me. It is a good house and a great team at Your Move.
Thanks Jimmy, we hope you have settled in and are enjoying your new home
1/5
TrustpilotVery poor experience,harassment from…
Very poor experience,harassment from Chris.
We appreciate you bringing this to our attention. Please could you provide your email in the further information request we have sent. We'll make sure to remove you from our mailing list, we apologise for the inconvenience caused. Regards, Your Move
5/5
TrustpilotSelling my house
Great service from the start and throughout the whole period of selling my house. Kept informed at every stage.
5/5
GoogleFrom day 1 of putting my house on the market until completion date, absolutely amazing work from Stephen and Beth. Nothing was too much trouble and everything was done professionally and also with humour. Couldn’t recommend highly enough. Thanks guys!!
Thank you Fiona, for your lovely review. It was an absolute pleasure working with you, we hope you have settled in to your new home. We were also delighted to help rehome Gandalf.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Your Move's South Lanarkshire office has 148 reviews across two platforms: 62 on Google, 86 on Trustpilot (across the whole business).
Your Move First, Lanark is rated 4.4 out of 5 across all 148 reviews, and 4.7 out of 5 on Google from 62 reviews.
Your Move First, Lanark, 13 St Leonard Street, Lanark, ML11 7AB, South Lanarkshire, ML11 7AB.
