Trusted Agent profile · South Hams

Helen Moore Property powered by EXP UK South Hams reviews

★★★★★ Excellent

172 reviews across 1 platform

Ivy Bridge, PL21 0TB, South Hams, PL21 0TB

Helen Moore Property powered by EXP UK's office in South Hams, at Ivy Bridge, is rated 5.0 out of 5 across 172 reviews on 1 platform, including 172 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

5.0 / 5

172

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Helen Moore Property powered by EXP UK, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the South Hams office, from every platform, shown as written. First names only.

5/5

Google

Helen Moore and her team handled the sale of our property in Plymouth, she was very professional, friendly and enthusiastic throughout. She contacted us through email and WhatsApp to keep us fully informed at all stages of the proceedings. In the event of any confusion or misunderstanding, she calmly explained everything and put our minds at rest. We were not in a chain and the whole process went through very quickly and smoothly. This was particularly important to us as we live abroad and needed trust and peace of mind. We would highly recommend Helen and her associates/team for their first-class service and total professionalism.

Nigel · 10 November 2023

Agent replied · 9 November 2024

Hi Nigel, Thank you for taking the time to write these kind words. I am so pleased to read that you felt at ease and informed at all times. Your sale was straight forward and we had good solciotrs on both sides. I believe the time between the offer acceptance and completion was 46 days - one of my fastest this year. Take care and enjoy the sunshine.

5/5

Google

5* isn't a high enough rating for the service we received from Helen. Helen offered a lot more flexibility for viewings than chain estate agents and as a buyer that was really helpful when organising around mine and my husbands contrasting work schedules. Helen was prompt in her replies via email and text, never leaving us waiting for long. During the viewings themselves, Helen was extremely informative, allowed us to take our time unlike other estate agents we've viewed with, and was very friendly. House viewings with 3 young children are extremely challenging, but Helen was very understanding and even acted as a human stairgate, knowing the challenges of being a parent herself. We recommend Helen a million times over to annoying looking to buy or sell! Many thanks once again Helen from The Hopkins.

Rachel · 10 November 2023

Agent replied · 9 November 2024

Thank you so much Rachel and thank you all again for the flowers you have sent. Even though I haven't directly sold you your next home, I felt I helped in a small way towards your move, I really hope you are all very happy. Keep ion touch. Helen

5/5

Google

I would totally recommend Helen and her team!! I live in California, i needed to sell my father house in England. A real estate friend here was able to access professional recommendations. From this she recommended Helen. Right from my first email Helen was amazing! She and her staff were quick to respond, knowledgeable and throughly nice people. She sold my fathers house the first weekend and then worked with me through the offers. She gave us great advice and always follow through with negotiations with the buyers. Helen and her team worked well with the difficult solicitors appointed as my father executors. I could not have asked for better service from Helen and her team. i would 100% recommend them to anyone. Her ability to make this difficult process smooth and painless was amazing.

Steve · 10 November 2023

Agent replied · 9 November 2024

Hi Siobhan & Steve, thank you so much for writing a review. The situation you found yourself in was difficult, on top of coping with the death of your father, I just wanted to make this part of the process as easy as possible for you. It was a pleasure to sell your fathers house and his table has become my new desk! Enjoy the festivities and I wish you a very Happy New Year. Helen

5/5

Google

We recently purchased a property that Helen was selling. From our initial viewing to completion we found Helen to be professional and knowledgeable. Julie was always quick to answer queries and offer advice. I would have no hesitation in recommending Helen to anyone.

Victoria · 10 November 2022

Agent replied · 9 November 2024

Hi Victoria, thank you for taking the time to recommend our services. We hope you will both be happy in your new home. Keep in touch. Helen

5/5

Google

We found our first home through them and they where fantastic throughout, we had almost daily communication helping everything go through as smoothly and fast as possible, can't recommend them enough.

Jungle · 10 October 2025

Agent replied · 10 October 2026

Thank you so much for your positive review of our little business. We work so incredibly hard to ensure no stone is unturned with great communication and regular feedback. We hope you enjoy your new home. 🩷💙 …

5/5

Google

Helen was incredible to work with. She was very easy to contact with a query and helpful at all times. Although we decided now wasn’t the right time for us to move in the end, Helen would be the people I contact as soon as the right time arises for me and my family. Thanks so much.

Emma · 25 November 2024

Agent replied · 9 December 2024

Hi Emma, thank you for writing such lovely words in your review. It was so lovely to meet you all and even though this won’t the right time now, I would love to help in the future. All the best Helen

5/5

Google

Thank you to Helen and her team. Very friendly and professional. Could not recommend them enough.

Jake · 10 February 2026

Agent replied · 10 October 2026

Hi Jake, thank you so much for taking the time to review your experience with us. It was lovely to receive a message from you this evening telling us how happy you are in your new home! We wish you all the best for the future. Helen & team

5/5

Google

We bought our first home with Helen Moore, they were fantastic from start to finish. Answered all of our questions and kept us in the loop every step of the way. They went above and beyond to get the purchase through in a time frame that worked for both us and the seller. Very professional, friendly and helpful. I would recommend anyone who is wanting to sell or purchase a property to go through Helen Moore, you won’t be disappointed.

Rhiannon · 17 March 2025

5/5

Google

Made the process stress free and easy! Thank you Julie & Helen.

Jarvis · 11 September 2024

Agent replied · 9 November 2024

Hi Jarvis, thank you for taking the time to review your expereinece with us. We enjoyed working with you and Chelsea and wish you all the best in your new home and future. Helen & Julie

5/5

Google

Helen and the team were amazing. They were always very helpful and happy to answer all our questions. It was the quickest and easiest experience we have had when buying a house.

Rhymelove · 18 August 2025

Agent replied · 8 September 2025

Hello, thank you so much for your positive comments. We appreciate the time you have taken and are pleased to know you wee happy with your experience with us. Helen & Team

5/5

Google

Can’t speak highly enough of Helen and her colleague Julie. The property we were selling was photographed, advertised and viewings arranged in a timely and professional manner. We quickly had a buyer, however the sale ultimately fell through, despite Helen and Julie’s frequent contact with the buyer, a sign of the times unfortunately, in 2022. Helen quickly remarketed it and we then had completion in nine days! What a result…… Thank you Helen.

Jennifer · 10 November 2023

Agent replied · 9 November 2024

Hi Jenny. What a challenging time that was for us all. I am so pleased we did get the result that you needed in the end. I wish the house buying and selling process in this country would change but for the foreseeable I will need to continue to try and make the process as smooth as possible. All the best for the future to you and Chris. Helen

5/5

Google

Helen and Julie are amazing. They have been so attentive and knowledgeable throughout the whole process. Would highly recommend Helen Moore Property, a brilliant team.

Katie · 10 October 2025

Agent replied · 10 October 2026

Hi Katie, thank you for taking the time to comment on your experience with us. We are so very happy that we can bring you all together into your new home. You have both been a dream to work with! All the best from Helen & Julie 🩷💙 …

5/5

Google

Helen is excellent. Currently purchasing a house with her and I have had nothing but support and hard work from her part. She goes above and beyond for her clients and I could not recommend her and Julie more. They show you at every step that they really care and will assistir you with absolutely any and every thing you need.

Beatriz · 13 June 2024

Agent replied · 9 November 2024

Thank you Beatriz for writing this. You have been a pleasure to work with and we can’t wait to hand you your keys. It hasn’t been straight forward for you but we are nearly there. We wish you all the happiness in your new 🏡 home. Helen and Julie …

5/5

Google

Helen and Julie made the move seamless from start to finish which helped speed the process of a quick completion. Thank you both

Richie · 10 November 2023

Agent replied · 9 November 2024

Hi Richie, thank you so much for taking the time to write a review. We hope you are very happy in your new home. See you soon Helen

5/5

Google

We have just worked with Helen to close our our first house and it was a great experience working with her. Helen was really responsive, and answered all my questions throughout the process, including liaising effectively with the seller and their solicitor. She was on time to deliver the keys, and responsive on the day of the move to get it completed in time. Would definitely recommend Helen, she was great!

HLa · 10 November 2023

Agent replied · 9 November 2024

Hello… thank you so much for taking time to write this review. It doesn’t give your name so I’m not sure which one of my lovely buyers you are… I wish you all the very best and your kind words mean the world to me. Helen

5/5

Google

We purchased our new home through Helen, herself and the team have been brilliant from start to finish. The communication and support throughout the process has been outstanding. I would absolutely recommend for anyone looking to buy or sell. We are very happy in our new home and can’t thank them enough!

Charlotte · 20 October 2024

Agent replied · 9 November 2024

Hi Charlotte, thank you for your kind words. We are so pleased that you were happy with our service, it was pleasure working with you. We wish you all the best in your new home. Helen

5/5

Google

Helen dealt with both the sale and the purchase of properties for my parents and I cannot thank her enough for all her and Julie done for us. The whole process was extremely well organised and stress free and took 12 weeks from start to finish. We were always a kept in the loop with what was going on without having to ask and any questions we did have were answered and sorted immediately. I would 100% recommend Helen Moore to anyone thinking of selling their property. Thank You ⭐️⭐️⭐️⭐️⭐️

Kelly · 10 November 2022

Agent replied · 9 November 2024

Hi Kelly, thank you for taking the time to write this. Your parents are such wonderful people and were a pleasure to work with as were you, your sister and brother in law. I cannot tell you the difference it makes when we get motivated sellers and buyers - the process is so much easier for everyone involved. To get a sale agreed in January and have everything completed in 12 weeks is a rarety at the moment. Thank you so much for choosing me to help your parents with their move. Good luck in the future. Helen Moore

5/5

Google

I contacted Helen needing help to sell my house. As my husband is disabled, I was in need of guidance & reassurance. Within 2 days it was on the market & the viewings kept coming. Helen has the knack of finding the right properties for her clients. My house sold in a matter of weeks. However she didn't sit back, I recieved updates every week. Helen & Julie are both friendly & helpful. They talked me through the whole process. Also I got the asking price! I would definitely recommend Helen Moore!PositiveResponsiveness, Quality, Professionalism, Value

Christine · 10 November 2022

Agent replied · 9 November 2024

Hi Christine, thank you so much for your kind words. It has been a pleasure working with you again and I need to thank you for asking me to help you with your move because I was able to see the house again that I sold to you. I think you will be very happy in your new home. Good luck to you and Bob for the future. Helen

5/5

Google

Myself and my wife used Helen to sell our house as we were looking for a bigger property due having our second child due. Helen came to our house and was very pleasant and easy to get along with. She listened and understood exactly what we were after. Helen kept in touch regularly with updates on how things were going and managed to sell our house in just a week of it being on the market after taking viewing appointments for us and emailing us with all appointments booked. Not only did Helen help us sell our house but also helped us find a new house which we purchased. I’d highly recommend Helen to anyone looking at selling their house. Helen is extremely professional and will go the extra mile for you.

RΞNZ · 10 November 2022

Agent replied · 9 November 2024

Thank you for your recommendations. I'm so pleased we made this happen for you and your expanding family because I know we were in such a challenging market for anyone looking to buy at home at that time. Your quick responses to messages, emails and calls helped the entire process as well. A motivated seller and buyer is a massive help and ensures the work gets completed. Onwards to the move now in August! Helen

5/5

Google

We've been living very happily in our new home for two months now, which, without the commitment, professionalism and support from Helen would not have been the case. We were relocating from over 250 miles away which made viewings tricky and exhausting but she would always find a way to fit them in around our limited timeframes. It was clear that she genuinely wanted to help find the right home for us. Helen would always be prompt at answering and responding to our calls and emails as well as facilitating a number of second viewings to a number of properties as my husband and I couldn't view them together due to having a young toddler. As first time buyers she made the process as easy and enjoyable as it possibly could have been and we are incredibly grateful. If the time comes to move on from here in the future then we will definitely be giving her a call.

Emily · 10 November 2022

Agent replied · 9 November 2024

Hi Emily and Shea, thank you so very much for taking the time to write some words about your experience with me. It really was fun trying to fix you up with the right property and what a corker you got! I genuinely hope you will be happy in your new home for years to come.

5/5

Google

Helen is a fantastic estate agent and not like any other agent we’ve worked with. We recently purchased a property being sold by Helen and the conveyancing process revealed a few complex and rather stressful issues that at times nearly jeopardised our purchase. Throughout the entire process Helen was incredibly supportive and pragmatic.She worked with us to navigate the problem and provide solutions. She worked incredibly hard to reassure the onward chain and was instrumental in keeping it from collapsing. Helen is a skilled estate agent and we can't thank her enough for her professionalism, benevolence and due diligence. We would recommend Helen to everyone and when we sell our property in the future she has the listing.

Rebecca · 10 November 2022

Agent replied · 9 November 2024

Wow, thank you Rebecca for your kind and encouraging words. Your purchase was the most challenging and complex sale that I had to manage through. My entire focus was getting the results for the clients in the chain even though that became tricky at times with emotions running high. I am so very pleased you got your new home and my clients moved to their new home. All the best for the future. You know where I am if you ever decide to move again. Helen

5/5

Google

Helen helped us sell our house twice over (after we lost our first buyer). She was attentive, professional, and understood our needs so well. Her communication with us was amazing and kept us well informed every step of the way. She not only found our perfect buyer but also helped us find our next (hopefully forever) home. She also kept us updated with any new properties that were coming on the market. We've had a long journey getting to this point and we are nearly at the end 🤞🏻, we couldn't have done it without Helen. She is honest and would always tell us the truth if something wasn't right for us. I would recommend her services to anyone who wanted an estate agent that was so personable and understanding. Thanks again Helen!

Sally · 10 November 2022

Agent replied · 9 November 2024

Hi Sally, thank you for your kind words. Your move has been both challenging and stressful for you all and I’m just so pleased that we did manage to find you the right home to buy. This market is pushing many sellers to give up trying to find their forever home but you all preserved and your patience paid off. Thank you for being such nice people to work with.

5/5

Google

Helen and the team are amazing, I would definitely recommend them to anyone that is looking to sell their property

Deanne · 10 October 2025

Agent replied · 10 October 2026

Hi Deanne, thank you again for trusting me to help you and your family move home. The team and I are so truly happy for you and your family and wish you all the very best for the future. Helen 💙🩷 …

5/5

Google

Helen and her colleague Julie were very friendly and helpful throughout the whole buying a property process, thank you

Nathan · 10 November 2023

Agent replied · 9 November 2024

Hi Nathan, thank you for your kind words. You and Kerry were a pleasure to work with, we hope you’re very happy in your lovely new home. Helen

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Helen Moore Property powered by EXP UK's Google reviews

Questions about Helen Moore Property powered by EXP UK South Hams

How many reviews does Helen Moore Property powered by EXP UK South Hams have?

Helen Moore Property powered by EXP UK's South Hams office has 172 reviews across 1 platform: 172 on Google.

What is Helen Moore Property powered by EXP UK South Hams's rating?

Helen Moore Property powered by EXP UK South Hams is rated 5.0 out of 5 across all 172 reviews, and 5.0 out of 5 on Google from 172 reviews.

Has Helen Moore Property powered by EXP UK won any awards?

Yes. In The Trusted Agent 2026 awards: Helen Moore Property powered by EXP UK, South Hams won Trusted Agent.

Where is Helen Moore Property powered by EXP UK's South Hams office?

Helen Moore Property powered by EXP UK South Hams, Ivy Bridge, PL21 0TB, South Hams, PL21 0TB.

The Trusted Agent

Is this your office? Claim your page.