Trusted Agent profile

Helen Moore Property powered by EXP UK reviews

★★★★★ Excellent

129 reviews across 1 platform

Ivy Bridge, PL21 0TB, South Hams PL21 0TB

Helen Moore Property powered by EXP UK's South Hams office at Ivy Bridge is rated 5.0 out of 5 across 129 reviews on 1 platform, including 129 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.

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5.0 / 5

129

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Helen Moore Property powered by EXP UK. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the South Hams office, from every platform, shown as written. First names only.

5/5

Google

Helen dealt with both the sale and the purchase of properties for my parents and I cannot thank her enough for all her and Julie done for us. The whole process was extremely well organised and stress free and took 12 weeks from start to finish. We were always a kept in the loop with what was going on without having to ask and any questions we did have were answered and sorted immediately. I would 100% recommend Helen Moore to anyone thinking of selling their property. Thank You ⭐️⭐️⭐️⭐️⭐️

Kelly · 10 November 2022

Agent replied · 9 November 2024

Hi Kelly, thank you for taking the time to write this. Your parents are such wonderful people and were a pleasure to work with as were you, your sister and brother in law. I cannot tell you the difference it makes when we get motivated sellers and buyers - the process is so much easier for everyone involved. To get a sale agreed in January and have everything completed in 12 weeks is a rarety at the moment. Thank you so much for choosing me to help your parents with their move. Good luck in the future. Helen Moore

5/5

Google

I contacted Helen needing help to sell my house. As my husband is disabled, I was in need of guidance & reassurance. Within 2 days it was on the market & the viewings kept coming. Helen has the knack of finding the right properties for her clients. My house sold in a matter of weeks. However she didn't sit back, I recieved updates every week. Helen & Julie are both friendly & helpful. They talked me through the whole process. Also I got the asking price! I would definitely recommend Helen Moore!PositiveResponsiveness, Quality, Professionalism, Value

Christine · 10 November 2022

Agent replied · 9 November 2024

Hi Christine, thank you so much for your kind words. It has been a pleasure working with you again and I need to thank you for asking me to help you with your move because I was able to see the house again that I sold to you. I think you will be very happy in your new home. Good luck to you and Bob for the future. Helen

5/5

Google

Myself and my wife used Helen to sell our house as we were looking for a bigger property due having our second child due. Helen came to our house and was very pleasant and easy to get along with. She listened and understood exactly what we were after. Helen kept in touch regularly with updates on how things were going and managed to sell our house in just a week of it being on the market after taking viewing appointments for us and emailing us with all appointments booked. Not only did Helen help us sell our house but also helped us find a new house which we purchased. I’d highly recommend Helen to anyone looking at selling their house. Helen is extremely professional and will go the extra mile for you.

RΞNZ · 10 November 2022

Agent replied · 9 November 2024

Thank you for your recommendations. I'm so pleased we made this happen for you and your expanding family because I know we were in such a challenging market for anyone looking to buy at home at that time. Your quick responses to messages, emails and calls helped the entire process as well. A motivated seller and buyer is a massive help and ensures the work gets completed. Onwards to the move now in August! Helen

5/5

Google

We've been living very happily in our new home for two months now, which, without the commitment, professionalism and support from Helen would not have been the case. We were relocating from over 250 miles away which made viewings tricky and exhausting but she would always find a way to fit them in around our limited timeframes. It was clear that she genuinely wanted to help find the right home for us. Helen would always be prompt at answering and responding to our calls and emails as well as facilitating a number of second viewings to a number of properties as my husband and I couldn't view them together due to having a young toddler. As first time buyers she made the process as easy and enjoyable as it possibly could have been and we are incredibly grateful. If the time comes to move on from here in the future then we will definitely be giving her a call.

Emily · 10 November 2022

Agent replied · 9 November 2024

Hi Emily and Shea, thank you so very much for taking the time to write some words about your experience with me. It really was fun trying to fix you up with the right property and what a corker you got! I genuinely hope you will be happy in your new home for years to come.

5/5

Google

Helen is a fantastic estate agent and not like any other agent we’ve worked with. We recently purchased a property being sold by Helen and the conveyancing process revealed a few complex and rather stressful issues that at times nearly jeopardised our purchase. Throughout the entire process Helen was incredibly supportive and pragmatic.She worked with us to navigate the problem and provide solutions. She worked incredibly hard to reassure the onward chain and was instrumental in keeping it from collapsing. Helen is a skilled estate agent and we can't thank her enough for her professionalism, benevolence and due diligence. We would recommend Helen to everyone and when we sell our property in the future she has the listing.

Rebecca · 10 November 2022

Agent replied · 9 November 2024

Wow, thank you Rebecca for your kind and encouraging words. Your purchase was the most challenging and complex sale that I had to manage through. My entire focus was getting the results for the clients in the chain even though that became tricky at times with emotions running high. I am so very pleased you got your new home and my clients moved to their new home. All the best for the future. You know where I am if you ever decide to move again. Helen

5/5

Google

Helen helped us sell our house twice over (after we lost our first buyer). She was attentive, professional, and understood our needs so well. Her communication with us was amazing and kept us well informed every step of the way. She not only found our perfect buyer but also helped us find our next (hopefully forever) home. She also kept us updated with any new properties that were coming on the market. We've had a long journey getting to this point and we are nearly at the end 🤞🏻, we couldn't have done it without Helen. She is honest and would always tell us the truth if something wasn't right for us. I would recommend her services to anyone who wanted an estate agent that was so personable and understanding. Thanks again Helen!

Sally · 10 November 2022

Agent replied · 9 November 2024

Hi Sally, thank you for your kind words. Your move has been both challenging and stressful for you all and I’m just so pleased that we did manage to find you the right home to buy. This market is pushing many sellers to give up trying to find their forever home but you all preserved and your patience paid off. Thank you for being such nice people to work with.

5/5

Google

Helen and her colleague Julie were very friendly and helpful throughout the whole buying a property process, thank you

Nathan · 10 November 2023

Agent replied · 9 November 2024

Hi Nathan, thank you for your kind words. You and Kerry were a pleasure to work with, we hope you’re very happy in your lovely new home. Helen

5/5

Google

We highly recommend Helen and her team for a seamless house sale. Their great communication, speedy responses and thorough approach made one of life’s most potentially stressful events much easier for us. We knew exactly where we were up to at any moment. Excellent job, thank you very much.

Clive · 11 September 2024

Agent replied · 9 November 2024

Hi Clive, thank you to you both for trusting me with your move and most importantly for trusting that my advice. We wish you all the happiness in your new home and for the future. Helen & Julie

5/5

Google

I would highly recommend Helen Moore Estate Agents. Helen and Julie have been excellent throughout every stage of purchasing my first house. They were always very quick to respond to any communications and have always made sure I was kept up to date. They made the purchase an enjoyable process!

Naomi · 12 August 2024

Agent replied · 9 November 2024

Hi Naomi, thank you taking the time to write us a review. From the moment we met at the property, you have been a pleasure to work with. You were proactive and motivated to make your purchase happen and this helped the process no end. We wish you all the happiness in your new home. Helen and Julie

5/5

Google

Would highly recommend using Helen and her team. The whole process was made so easy for us, they went above and beyond and dealt with everything quickly and efficiently. They worked around our busy schedules and nothing was too much for them to accommodate.

Lisa · 20 October 2024

Agent replied · 9 November 2024

Hi Lisa, thank you for your positive feedback. We always try our best to make the process as stress free as possible! Thank you again, Julie and I wish you all happiness in your new home and for the future

5/5

Google

Helen and Julie have been fantastic. We contacted Helen before the property was fully online. The sale has gone through smoothly. Helen and Julie have been professional, personable and kept in regular contact and offered updates as to how the move is progressing. Thank you very much and we would recommend you to others.

Rebecca · 14 April 2024

Agent replied · 9 November 2024

Hi Rebecca, thank you so much for your words and for taking the time to provide feedback. We have enjoyed working with you both, I can’t wait to give you your keys. Helen 🤩 …

5/5

Google

Fantastic service from Helen and her team to help us with buying our first Home. Very friendly when we were viewing the property. Any questions or queries we had were answered almost immediately. Can’t recommend Helen enough whether your buying or selling a property! :)

Matthew · 11 September 2024

Agent replied · 9 November 2024

Hi Matthew, thank you for taking the time to review your experience with us. You were both a pleasure to work with and we truly hope you are happy in your first home. Best wishes Hlene & Julie

5/5

Google

Couldn’t have wished for a better Estate Agent to deal with, my first move in many years and Helen and Julie held my hand all the way! I now love living in Devon and couldn’t have done it without them. Friendly, warm, efficient and extremely professional I wouldn’t hesitate to recommend Helen Moore Property and will definitely use them again.

Jane · 10 November 2023

Agent replied · 9 November 2024

Hi Jane, lovely words from a lovely lady. Even though your buying journey wasn’t entirely smooth, the end result was better than we could have hoped for. Thank you for being such a great person to work with and we both wish you all the very best for the future. Helen & Julie

5/5

Google

Can’t rate Helen highly enough for her professionalism, attentiveness and passion to helping her customers. A testing time for buyers on the market and Helen was supporting us all the way. No pressure while advising us on the next steps required. We are upsizing which can be a stressful for everyone and her management of our buyers and us is a testimony to her business and wish her every success in the future. Would throughly recommend to all who need an estate agent. Jordan and AbbeyPositiveResponsiveness, Quality, Professionalism

Jordan · 10 November 2021

Agent replied · 9 November 2024

Thank you so much Jordan. You and Abbey have been so great to deal with from the moment I met you both to the last few weeks trying to overcome some property issues and you finding your next home. We are starting to move forward now.

5/5

Google

Helen Moore is one of the most professional and hard working estate agents I have met. My house has just sold through her company after being on the market for nearly 18 months. The property, in my opinion, was grossly overpriced in the beginning by a local estate agent but with Helen’s straight forward and honest input it has now sold within a short period of time. Getting the price right is one thing but is nothing without enthusiasm, reliability and determination... Helen has this in abundance along with an approachable persona. Thank you Helen Moore.PositiveResponsiveness, Quality, Professionalism, Value

David · 10 November 2021

Agent replied · 9 November 2024

Hi David. We have worked together in property now for over 20 years. Your comments in this review mean so much to me as an individual. I work extremely hard to ensure you get the results you want and I am so happy that you are pleased with all aspects of the journey with me so far. Thank you David.

5/5

Google

I sold my house very quickly not least to Helen’s responsive, professional and hard working attitude to. the whole process. Helen takes a personal interest in the house and owner so she knows the property and needs of both the seller and prospective buyer.She matched buyers excellently and in a timely manner, ensuring viewings were productive and as stressless as possible. She works hard to ensure all aspects of the process are well organised and sensitive. Helen does everything with a broad smile ( despite the mask) and a verve that keeps everyone clearly informed . I would highly recommend her as she has made the whole process work seemlessly and worked very hard for all concerned. The personal touch she offers has been invaluable and she is a pleasure to work with.PositiveResponsiveness, Quality, Professionalism, Value

Hazel · 10 November 2021

Agent replied · 9 November 2024

Hi Hazel, thank you so much for taking the time to review me and my business. Each and every owner who is instructs me to take them on this journey is so very important to me and everyone has their own story and reason to move, so it important that I help in every aspect of the process. Thank you again and lest get you moved now.

5/5

Google

Helen was one of five estate agents who viewed our house in order to get a valuation to sell it. From the moment she walked through the door, she was professional and personable. Her knowledge of estates was extensive and she gave very good advice and guidance. Since choosing Helen to sell our house, her communication has been excellent and she has been timely in all correspondence. It is evident Helen extremely hard working with the ability to make you feel at ease when bumps in the road arise. Her service is worth every penny and I couldn’t give her a higher recommendation for service.PositiveResponsiveness, Quality, Professionalism, Value

Abigail · 10 November 2021

Agent replied · 9 November 2024

Wow abbey, thank you for your kind words. I have to say, it has been a pleasure dealing with you and we’ve had a laugh along the way. You are nearly under way now so we can get you moved.

5/5

Google

We bought a house recently and Helen was the agent for the seller. Having never bought a house in the UK we really didn’t know what to expect, but Helen was fantastic and helped us through the process and let us know all of the things that we could do to make things go smoothly (and meet tight deadlines). Helen is obviously fantastic from the seller’s side, but she made our decision and process much easier as a buyer too. Thank you so much Helen!

Faye · 10 November 2021

Agent replied · 9 November 2024

Thank you so much Faye. I have to say that you and Kurt were brilliant. You were motivated, you completed everything you needed for your purchase swiftly. You asked questions when you weren’t sure and we sorted through problems together along with the wonderful seller. All I can say, it shows what you can do when you have a motivated seller and buyer and we all work as a team to make it happen! I wish you both a happy future and thank you for both for making the transaction so pleasurable.

5/5

Google

My wife and I have known Helen since 1999 when we sold a property. Helen made a great impression from the start - polite, professional and totally understanding to the customer needs. We have kept in touch with Helen ever since and her knowledge of the property market (local, regional and national) is immense. Helen has always given us excellent advice and we trust her implicitly and in the knowledge that information is kept confidential and secure. We would not hesitate to use Helen again to sell our house or buy another. She is straight talking, honest and fair whilst being an expert in everything estate agency and the wider housing market - whether it's your first property, a move to a bigger house, downsizing in later life or looking for a holiday home. We wish Helen every success with her new business.

Adrian · 10 November 2021

Agent replied · 9 November 2024

Hi Adrian & Debbie. Thank you so much for your review, I am overwhelmed. You are one of my longest standing clients and I have enjoyed every moment working with you. I very much look forward to working with you bury and your family again. Helen

5/5

Google

Helen has been absolutely brilliant from beginning to end. Professional, helpful and available at all hours including evenings and weekends even bank holidays. We’d recommend Helen to anyone. Helen is much more than just an estate agent she cares and looks after her clients all the way along.

Killeraptor · 14 May 2024

Agent replied · 9 November 2024

Thank you so much for your lovely words. I have loved working with you and hope we can stay in touch. Helen

5/5

Google

We totally recommend Helen Moore. Selling a house is a stressful process, full of unexpected moments out of your control. In the midst of all of this, we never once doubted our decision to use Helen Moore Property Ltd. Helen and Julie are thoroughly professional, remaining calm, always helpful. They kept in touch all the way through the process. Brilliant agents. We thoroughly recommend.

Moragh · 9 January 2025

5/5

Google

When we found our dream home with Helen, she in turn sold our house within a month and made the whole process seem so easy! Nothing was too much trouble and we were kept updated regularly throughout the whole process, which was so reassuring. I would definitely recommend her to all my friends and family.

Claire · 10 November 2023

Agent replied · 9 November 2024

Hi Claire, I am so very happy to help move you and your family to your new home. You were all a dream to work with and I can’t wait to see what you do to your new home. Please keep in touch and send photos of the changes you make. Helen 😊 …

5/5

Google

I cannot praise Helen enough for her outstanding services and attention to me on my recent purchase of a property she was marketing. From viewing to final exchange day she was there every step of the way. I know if I sell or buy in the future I will not be looking anywhere else!

Sarah · 10 November 2023

Agent replied · 9 November 2024

Hi Sarah. Thank you for your glowing review. I have to say this wasn't just down to us, you were motivated from the start to make this happen qucikly, and you did! From start to finish in 9 days, fabulous turn around and my fastest sale to date. I cant wait to see what you do wiht the place!

5/5

Google

Helen was great from the outset. Set what turned out to be realistic expectations, found us a buyer pretty quickly and was very proactive in chasing people who’d viewed and with keeping us informed. She charges more than most but the cheapest agent isn’t always the best value, as was proven here. Highly recommended!

Craig · 10 November 2023

Agent replied · 9 November 2024

Thank you so much Craig, you were all great to work with. This was actually a very memorable sale for me for so many reasons, I’m just so pleased I achieved what we set out to do! Thanks for also mentioning my selling fee, I will never be the cheapest but will offer the best possible service and value for money. All the best for the future. Helen

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Helen Moore Property powered by EXP UK's Google reviews

Questions about Helen Moore Property powered by EXP UK

How many reviews does Helen Moore Property powered by EXP UK have?

Helen Moore Property powered by EXP UK's South Hams office has 129 reviews across 1 platform: 129 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Helen Moore Property powered by EXP UK's rating?

Helen Moore Property powered by EXP UK is rated 5.0 out of 5 across all 129 reviews, and 5.0 out of 5 on Google from 129 reviews, checked 9 October 2026.

Has Helen Moore Property powered by EXP UK won any awards?

Yes. In The Trusted Agent 2026 awards: Helen Moore Property powered by EXP UK, South Hams won Trusted Agent.

Where is Helen Moore Property powered by EXP UK's South Hams office?

Helen Moore Property powered by EXP UK, Ivy Bridge, PL21 0TB, South Hams PL21 0TB.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.