Helen Moore Property powered by EXP UK South Hams reviews

★★★★★ 5/5

Google

Fantastic, professional service from start to finish. Amazing photo's of our property for the listing. The best support from Julie throughout a very stressful process. Helen Moore and her team made the whole process much more manageable. They were in communication on a regular basis so we always knew what was happening. Would highly recommend to anyone looking to buy or sell. They provide a level of care that does not appear to be there with other agents.

Gemma · 11 September 2024

★★★★★ 5/5

Google

Helen and Julie were both amazing, they were acting as my sellers agent, but they were so good with us, so responsive, supportive and helpful in the process of moving house. Better than my solicitors and estate agents. I was on the phone with them almost every day. best wishes and keep going with the good work!! Oana and BogdanPositiveResponsiveness, Professionalism

Oana · 26 December 2021

★★★★★ 5/5

Google

Helen and Julie were both amazing, they were acting as my sellers agent, but they were so good with us, so responsive, supportive and helpful in the process of moving house. Better than my solicitors and estate agents. I was on the phone with them almost every day. best wishes and keep going with the good work!! Oana and BogdanPositiveResponsiveness, Professionalism

Sponge · 10 November 2021

★★★★★ 5/5

Google

Helen was incredibly helpful right from the start. Julie and Helen supported me through the purchase of my first home. Any questions were answered incredibly quickly and they made the purchase happen very smoothly and quickly.

Chloe · 19 November 2025

★★★★★ 5/5

Google

Helen and Julie are the agents that really earn their fee, I had a really tricky move process, the help and support they gave was second to none. Tbh if you don't use them you would be a fool. (no I'm not on commission🤣) Can't recommend them highly enough. If I ever move again, and not for a long time!! I will not hesitate to use them. Huge thanks Helen & Julie

Andy · 12 August 2024

★★★★★ 5/5

Google

We had a particularly tricky chain and if it wasn't for the hard work and effort put in by Helen and Julie we never would have moved into our lovely house. They worked tirelessly and nothing was too much trouble. They helped us find our fantastic house and the service was second to none. Thank you so much for all your effort. You're both always welcome at ours anytime. 😃

William · 11 September 2024

★★★★★ 5/5

Google

I recently bought a house through Helen Moore Properties and found them very helpful, communicative and efficient. All in all a positive experience despite the usual stresses of house purchase. They were always there for me as purchaser and always professional yet approachable.

Diana · 7 August 2025

★★★★★ 5/5

Google

Kelly is a brilliant and lovely person to deal with all of your requirements. She goes over and above for all her clients. We have used her services for a few years now.

Mick · 25 May 2025

★★★★★ 5/5

Google

Great service from both Helen and Julie and the property sold smoothly. Both made themselves available every step of the way and nothing was too much bother. Would definitely recommend to friends and family.

Hayley · 10 November 2023

★★★★★ 1/5

Google

Absolutely no help at all, very abrasive and rude... Refused me a viewing, stating the property had to sell today, I then found out there were viewings the next day, shouted and screamed down the phone at me....I am now in receipt of vile text messages due to my review, threatening me that she will inform all of Devon about me, all because I questioned in a polite manner what she told me in the first place, the second text also threatening me, stating this review will affect her family and children. All I enquired about was a viewing, and I feel like I have had a lucky escape, if only I was able to put the vile text messages on here I would, but shall definitely be taking it further..My friend that overheard her and myself, find it absolutely appalling, also her load of tosh reply trying to redeem herself.

Calantha · 10 November 2023

★★★★★ 5/5

Google

Helen came out to value my mums house as unfortunately she was in a residential home. She was very professional and took the time to visit my mum in the home to talk to her and make sure she was happy with everything. It wasn’t a straight forward sale, but Helen and Julie worked hard to get it completed as quickly as possible. Julie always kept us informed. Very professional team. Would always use Helen for future salesPositiveResponsiveness, Professionalism, Value

Kathy · 10 November 2023

★★★★★ 5/5

Google

Helen Moore and her team handled the sale of our property in Plymouth, she was very professional, friendly and enthusiastic throughout. She contacted us through email and WhatsApp to keep us fully informed at all stages of the proceedings. In the event of any confusion or misunderstanding, she calmly explained everything and put our minds at rest. We were not in a chain and the whole process went through very quickly and smoothly. This was particularly important to us as we live abroad and needed trust and peace of mind. We would highly recommend Helen and her associates/team for their first-class service and total professionalism.

Nigel · 10 November 2023

★★★★★ 5/5

Google

5* isn't a high enough rating for the service we received from Helen. Helen offered a lot more flexibility for viewings than chain estate agents and as a buyer that was really helpful when organising around mine and my husbands contrasting work schedules. Helen was prompt in her replies via email and text, never leaving us waiting for long. During the viewings themselves, Helen was extremely informative, allowed us to take our time unlike other estate agents we've viewed with, and was very friendly. House viewings with 3 young children are extremely challenging, but Helen was very understanding and even acted as a human stairgate, knowing the challenges of being a parent herself. We recommend Helen a million times over to annoying looking to buy or sell! Many thanks once again Helen from The Hopkins.

Rachel · 10 November 2023

★★★★★ 5/5

Google

I would totally recommend Helen and her team!! I live in California, i needed to sell my father house in England. A real estate friend here was able to access professional recommendations. From this she recommended Helen. Right from my first email Helen was amazing! She and her staff were quick to respond, knowledgeable and throughly nice people. She sold my fathers house the first weekend and then worked with me through the offers. She gave us great advice and always follow through with negotiations with the buyers. Helen and her team worked well with the difficult solicitors appointed as my father executors. I could not have asked for better service from Helen and her team. i would 100% recommend them to anyone. Her ability to make this difficult process smooth and painless was amazing.

Steve · 10 November 2023

★★★★★ 5/5

Google

We recently purchased a property that Helen was selling. From our initial viewing to completion we found Helen to be professional and knowledgeable. Julie was always quick to answer queries and offer advice. I would have no hesitation in recommending Helen to anyone.

Victoria · 10 November 2022

★★★★★ 5/5

Google

Helen was incredible to work with. She was very easy to contact with a query and helpful at all times. Although we decided now wasn’t the right time for us to move in the end, Helen would be the people I contact as soon as the right time arises for me and my family. Thanks so much.

Emma · 25 November 2024

★★★★★ 5/5

Google

We bought our first home with Helen Moore, they were fantastic from start to finish. Answered all of our questions and kept us in the loop every step of the way. They went above and beyond to get the purchase through in a time frame that worked for both us and the seller. Very professional, friendly and helpful. I would recommend anyone who is wanting to sell or purchase a property to go through Helen Moore, you won’t be disappointed.

Rhiannon · 17 March 2025

★★★★★ 5/5

Google

Made the process stress free and easy! Thank you Julie & Helen.

Jarvis · 11 September 2024

★★★★★ 5/5

Google

Helen and the team were amazing. They were always very helpful and happy to answer all our questions. It was the quickest and easiest experience we have had when buying a house.

Rhymelove · 18 August 2025

★★★★★ 5/5

Google

Can’t speak highly enough of Helen and her colleague Julie. The property we were selling was photographed, advertised and viewings arranged in a timely and professional manner. We quickly had a buyer, however the sale ultimately fell through, despite Helen and Julie’s frequent contact with the buyer, a sign of the times unfortunately, in 2022. Helen quickly remarketed it and we then had completion in nine days! What a result…… Thank you Helen.

Jennifer · 10 November 2023

★★★★★ 5/5

Google

Helen is excellent. Currently purchasing a house with her and I have had nothing but support and hard work from her part. She goes above and beyond for her clients and I could not recommend her and Julie more. They show you at every step that they really care and will assistir you with absolutely any and every thing you need.

Beatriz · 13 June 2024

★★★★★ 5/5

Google

Helen and Julie made the move seamless from start to finish which helped speed the process of a quick completion. Thank you both

Richie · 10 November 2023

★★★★★ 5/5

Google

We have just worked with Helen to close our our first house and it was a great experience working with her. Helen was really responsive, and answered all my questions throughout the process, including liaising effectively with the seller and their solicitor. She was on time to deliver the keys, and responsive on the day of the move to get it completed in time. Would definitely recommend Helen, she was great!

HLa · 10 November 2023

★★★★★ 5/5

Google

We purchased our new home through Helen, herself and the team have been brilliant from start to finish. The communication and support throughout the process has been outstanding. I would absolutely recommend for anyone looking to buy or sell. We are very happy in our new home and can’t thank them enough!

Charlotte · 20 October 2024