Taylors Kingswood reviews in South Gloucestershire

★★★★★ 5/5

Google

Taylors in kingswood were super helpful during my sale. Can't recommend them highly enough. Thank you to Rosh and the team.

Rebecca · 10 January 2023

★★★★★ 5/5

Google

Rosh was really helpful pointed me in the right direction

Makinde · 12 November 2023

★★★★★ 5/5

Google

Jacob was great at the viewing, answered all my questions!

Gareth · 12 November 2023

★★★★★ 5/5

Trustpilot

I have been renting through this this…

I have been renting through this letting agent for almost 2 years now and it has been an amazing experience so far. The property manager Nathaniel Allibone has always being prompt with reported issues and recently made sure that an urgent repair issue was completed on time. .They take maintenance repair issues serious and are reliable to get quality services. I recommend their service to everyone.

MR · 10 January 2025

★★★★★ 1/5

Trustpilot

Avoid!

If I could give less than 1 star I would. I would never rent from this or any other associated companies ever again and I wouldn't recommend them to anyone. The experience I had from the time my tenancy ended until I had my deposit partially returned was nothing short of farcical. Their lack of communication and unwillingness to help or address any of my concerns made the process of moving significantly more stressful than it needed to be. They were far more interested in money, they have no desire to provide a decent service for their tenants. I ended up losing a portion of my deposit for which was completely unnecessary cleaning purely due to the fact that I was given the run around from the day I moved out. Had I not reluctantly agreed this saga would still be ongoing and I wouldn't have had any of my money returned. They repeatedly lied about the reason for a sudden increase in this pricing, refused point blank to provide an invoice, refused to listen to any concerns I had and effectively refused to discuss anything until I threatened to seek legal advice. Only then did I receive a phone call. This person was unable give any reason or address any of my concerns, and could not tell me why I was unable to have any sort of invoice. They also lied that the landlord had contacted me when he had not. Even after agreeing to pay these (illegal) cleaning fees just so I could be done with the whole situation it still took a further email and telephone call to have my money returned. Absolute joke of an agency. Avoid at all costs. If you do happen to rent with them take photographs of everything because they will use any excuse under the sun to keep your money.

Jane · 28 May 2024

★★★★★ 5/5

Google

We have had a positive first time buying a house through Taylors. Rosh has been patient and friendly in answering our questions through the whole of the sale process. Rosh also gave us a lengthy second viewing -thanks very much

Laura · 12 November 2023

★★★★★ 1/5

Google

Attempted to book a viewing through here, however on two separate occasions I was told by someone who claimed to be the branch manager that in her words "there are no 10% mortgages at the moment" and that our mortgage AIP isn't valid, despite it being from a reputable organisation which we know people to have bought properties with. Both of these statements are factually incorrect, when I said as much the phone was put down on me. We were not allowed to book a viewing unless we arranged an appointment with Taylor's specific broker/advisor, presumably one with which they will receive commission. This agency is blocking potential buyers from viewing properties in aid of earning extra commission for themselves. Extremely unprofessional.NegativeProfessionalism

Ben · 12 November 2020

★★★★★ 5/5

Google

We had concerns about sale/ fluctuating market. Rosh was really helpful with the conversation. I feel more relaxed now.

JESTIN · 12 November 2022

★★★★★ 5/5

Google

Taylors were very helpful when I was looking for a flat. Jack B was proactive in contacting me and offered reasonable properties. Recommended.

Pavla · 16 April 2025

★★★★★ 5/5

Trustpilot

Rent out my property through Taylors…

Rent out my property through Taylors Country Wide and Nathaniel has been most helpful and efficient when dealing with a property repair.

Gary · 18 September 2024

★★★★★ 5/5

Google

Rosh was very helpful highly recommend

Anna · 12 November 2023

★★★★★ 5/5

Google

Extremely friendly and helpful service- I really felt like Taylor's care about getting you the house that's right for you and they were excellent at keeping me informed throughout the process. Highly recommend Taylor's estate agents!

Michael · 13 November 2018

★★★★★ 1/5

Trustpilot

Avoid, none professional

If I could, I wouldn't give even one star. The agency/agent worked on behalf of one of owners, helping to delay and stalling the sales process for one owners benefit. And personal gain, as recieving money for this from said owner. Often not replying, selective replies, replying with delays once recieve instructions from other owner.

Sanchausis · 13 April 2025

★★★★★ 5/5

Google

Rosh was really helpful in helping me book a mortgage appointment will definitely recommend Taylors to my friends

John · 12 November 2022

★★★★★ 5/5

Google

Rosh was very helpful

DT · 12 November 2023

★★★★★ 1/5

Trustpilot

Where do I start? Dreadful people.

Where do I start? I rented an apartment from the Bedminster branch, and it was an unbelievably awful experience from beginning to end. They lied about the opening inventory, there was no hot water or heating for most of the tenancy period (and they literally couldn't even be bothered to reply, let alone sort the problems out), they lied about damage caused when I left (which I did not cause), and now they refuse to communicate with me regarding the return of my deposit. Needless to say they are also withholding my deposit with no legitimate reason whatsoever. It would be really difficult to find a worse company to deal with. They treated me shockingly badly, lied through their teeth, and are trying to steal my deposit. Just awful. Avoid at all costs. UPDATE: 3 months later, I opened a dispute with Taylors via MyDeposits and submitted my honest evidence to counteract their lies and today received the deposit refund in full. Keep evidence of everything Taylors tell you (they WILL lie later on), take photos of everything, take videos of everything..... eventually, you will get your money back from these rogues (as long as you are being honest).

Peter · 8 February 2024

★★★★★ 5/5

Google

We have just had a flat from Taylors in Kingswood and they were great to work with. Chloe was brilliant, sorting out all our queries straight away. I would definitely recommend them.

Esther · 13 November 2019

★★★★★ 1/5

Trustpilot

oxford - Absolutely useless and infuriating

Absolutely useless and infuriating - they feed you empty promises and lies constantly saying they have done what you asked and then you realise they actually never did - over and over again rinse and repeat - they will NEVER respond to your issues with the house you rented unless it is an emergency that will damage the house never mind that it is a risk to your health unless you literally ring them up every day multiple times for 2 whole infuriating months and then eventually maybe they will do something after you say you will put in a formal complaint but not after they tried to gaslight you first saying nothing is wrong

Katherine · 2 February 2024

★★★★★ 5/5

Google

I couldn't fault the hard work from Ben & Brittany at the kingswood branch. Great communication and efficiency throughout the whole process. My aim was to do as little as possible to reduce the stress and it worked thanks to them both. I will definitely be looking to use the service and work with Ben & Brittany again in the near future.

Sarah · 10 January 2023

★★★★★ 5/5

Google

Rosh showed me around a property today. His knowledge and personality was exceptional. He answered all of my questions and put me in touch with all of the right people. Made a difference to be shown around by an agent who was friendly and gave me plenty of time! Cheers Rosh.

Arnie · 12 November 2023

★★★★★ 5/5

Google

The team at Taylor's in Kingswood are fabulous. I asked them to help sell my house after it had been on the market with another estate agent for over 3 months without any joy. They were dedicated to securing a sell, very professional and knowledgeable. I was particularly impressed by the energy they brought to the process. They also provided me with much needed advice and support from start to finish. I would recommend them unconditionally.

Sandra · 12 November 2020

★★★★★ 5/5

Google

This branch of Taylors was really helpful with my sale. Jonathon kept me updated, and in the loop. They definitely go the extra mile. A really friendly branch and I'm happy to recommend.

Claudia · 13 November 2018

★★★★★ 1/5

Trustpilot

Avoid Taylors at all costs

Carter: I like the flat, if you clean it and fix this list of 6 items, I will take itTaylors: We need money from youCarter: No worries, can you confirm the flat will be cleaned and the list of 6 items fixed before I move in?Taylors: Yes ..... money pleaseCarter: Can you put it in writing?Taylors: No .. but you can trust us .... give us money or we will give the flat to someone elseCarter: I can move in two weeks timeTaylors: You need to pay from next weekCarter: But you won't have time to fix the 6 thingsTaylors: We promise we will - money pleaseCarter: I am paying on the condition that the flat is cleaned thoroughly and the list of 6 items fixed before I move inTaylors: Give us more money, plus you have to sign this inventory saying everything is perfectCarter: Paid, on trust that the things I have signed for are fixed (including the broken smoke detector and fire alarm, which is a legal requirement and you have made me sign is working when we both know it isn't)(Moving in day)Carter: The flat is not cleaned and none of the 6 things are fixed, including legal minimum requirementsTaylors: (no reply)Carter: Can you answer my questions please?Taylors: (no reply)Carter goes to the branch: Please can you explain when these things will be fixed, obviously it is now too late to clean the apartment because I have moved in.Taylors: You need to report these things to maintenance, this is nothing to do with us now that you have moved in. We can only discuss matters which were raised before you moved in.Carter: But these are all matters which were raised before I moved in.Taylors: Can you show us in writing?Carter: No ... your refused to put it in writing, assuring me I could "trust" you and pay a lot of money to you.Taylors: This is nothing to do with us, you need to approach the landlord via the maintenance appCarter: But you are the people who agreed to my termsTaylors: Tenants don't dictate terms, the landlord doesCarter: So why did you agree to my terms if you are not able to?Taylors: We can't help you, this needs to be reported to the landlord who will consider the list of 6 itemsCarter: This is not what was agreedTaylors: More moneyCarter: Not until you fulfil your end of the agreementTaylors: You signed everything was in good order, including the fire and smoke alarms, and the cleanliness. Carter: On the understanding that I could only move in if I signed the incorrect inventoryTaylors: Not our problem ... give us more moneyCarter: (reports list of 6 issues to landlord via the maintenance app, three months later .......... silence from landlord, silence from maintenance app, silence from Taylors).UPDATE: Upon leaving the apartment, Taylors decided to keep the whole deposit, even though we left the apartment far cleaner than we found it. They claim we stained the carpets (WE ACTUALLY CLEANED THE PREVIOUS TENANT'S STAINS), they claim we put nails in the walls (we didn't!!!), they claimt he oven wasn't clean (WE CLEANED IT THOROUGHLY WHEN WE ARRIVED AS IT WAS COVERED IN FOOD DEBRIS, LEFT IT MUCH MUCH MUCH CLEANER THAN WE FOUND IT), claimed we didn't clean the fridge and freezer (outright lies), claim we stained a wall (WHEN WE CLEANED THE HEAVILY STAINED WALLS WHEN WE ARRIVED AND THE ONLY STAIN WE COULND'T REMOVE WAS THE STAIN THEY CLAIM WE PUT THERE), the company is a total disgrace; dishonest from start to finish. NEVER USE THIS COMPANY IF YOU ARE AN HONEST PERSON.

Carter · 7 January 2024

★★★★★ 5/5

Trustpilot

The home-finding process was…

The home-finding process was user-friendly and less tedious than other property agent We recommend them to anyone looking for a place to rent or house to buy as they are doing a good job. Thank you, Georgia phelps for your great help and support in finding us a new beautiful home.great communication and great experience with you. Thanks

Bunmi · 17 January 2025