Every review we hold for the South Gloucestershire office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe were incredibly impressed with the service provided by Taylors Estate Agent, Kingswood branch, from our first interaction (booking a viewing) all the way through to exchange/completion. They were professional, friendly, accommodating, and excellent communication was maintained at all times. They were proactive and engaged with us throughout, so we always knew what was going on. They actively liaised with us and the vendors to ensure that the purchase was completed as smoothly as possible. They were by far the best estate agency we have used for any of the properties that we have bought.
Ailsa · 12 November 2022
Agent replied · 11 November 2024
Thank you for your glowing 5* review and your kind words. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GooglePoor service. Booked a viewing a week in advance with them, and they had cancelled the viewing without telling me. They told me they'd contact the vendor to re-arrange another viewing, and over a week later I haven't heard from them.
James · 9 February 2025
Agent replied · 22 January 2025
Hello James,
Thank you for sharing your feedback with us. I'm sorry to hear about your experience with the cancelled viewing and the lack of follow-up. Please contact us at review@countrywide.co.uk so we can address this issue directly and ensure it is resolved.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleViewed with Lily great experience
Chloe · 3 October 2026
★★★★★ 5/5
GoogleJacob was really helpful during the entire viewing and explained the processes to me in detail. Would recommend
Doyin · 12 November 2023
Agent replied · 11 November 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRosh was amazing really helpful very polite professional knowledgeable and easy to talk to would recommend to anyone!!
Ann · 12 November 2023
Agent replied · 11 November 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRosh and Ben was very helpful I came in not knowing about mortgaged and they helped me alot!
Thandiwe · 12 November 2023
Agent replied · 11 November 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently purchased a flat via Taylor’s and it was a very lengthy process. Katie remained polite, professional and knowledgable throughout, whilst also always going above and beyond. Katie is a real asset to Taylor’s. Olivia Silvestre.PositiveProfessionalism, Value
Jamie · 12 November 2021
Agent replied · 11 November 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJacob was exceptionally friendly and helpful in passing on our questions to the vendor. He was knowledgable of the potential that the house offered and presented the property professionally throughout.
Michael · 12 November 2022
Agent replied · 11 November 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotJane Cook(Taylors Downed) is amazing! …
Recently purchased a property via Taylors Downend. All staff were very helpful. In particular, Jane Cook. She knew exactly what was happening and always updated me when requested. Excellent!
Fay · 11 April 2026
★★★★★ 5/5
GoogleIt was a pleasure to deal with Jack from Taylors. He was very flexible for viewing times which was much appreciated. In all my dealings with jack he has been very professional and a great sales person.
Chris · 11 March 2025
Agent replied · 10 December 2024
Thank you for your terrific 5* review and for your complimentary comments Chris. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRosh was very knowledgeable helped with all the enquiries I had and answered them fully highly recommend
Jane · 12 November 2023
Agent replied · 11 November 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBen Davey @ Taylor's Kingswood was friendly, professional and responsive from start to finish. He kept me informed and reassured throughout the whole process and I'm very grateful to him for everything he did. I cannot thank him and the team @ Taylor's Kingswood enough.
Madeleine · 13 November 2019
Agent replied · 11 November 2024
Thank you for taking the time to leave us your wonderful 5* recommendation! It is great to read such positive words and I will of course make sure your kind words are made known to the team. Best wishes, Scott
★★★★★ 5/5
GoogleI was struggling to find a property but Katie was amazing, new exactly what I wanted and helped me find a house that I can call a home. Thank you for your help xPositiveResponsiveness, Quality, Professionalism, Value
Shaz · 12 November 2021
Agent replied · 11 November 2024
Many thanks for your excellent 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
TrustpilotFANTASTIC CUSTOMER SERVICE
FANTASTIC CUSTOMER SERVICE I just recently rented a property in Leighton Buzzard, I am impressed how excellent customer service Taylors provided. James was responsible for my case. Thanks for his clear communication, experience (knowledge about the property market) and nice personality I was able to rent a property in just a one day! I would like to say thank you and I am sure I will use TAYLORS services in the future.
JUSTYNA · 7 April 2021
★★★★★ 5/5
Trustpilot5 Star Service!
All of the staff at Taylor’s Lettings have been so helpful, friendly and incredibly knowledgable. No question or query is ever too much to ask. We would especially like to thank Joanne, Sean and Natalie who have assisted with the whole process of us moving into our beautiful rental! Thank you for all your help!
Amberley · 23 May 2023
★★★★★ 5/5
GoogleRosh went out of his way to drop essential paperwork off to me. Really helpful. Thankyou!
Philip · 12 November 2023
Agent replied · 11 November 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWent through Taylor's to purchase my first house, they have been professional, helpful and friendly throughout the whole process. Katie and Dan were very attentive and always available to answer any queries and assist me in any way possible! Would highly recommend! Thank you.
Dani · 13 November 2019
Agent replied · 11 November 2024
Thank you for your 5* review and kind words! It is great to see that you are happy with the service provided by our local team and as such, I will of course make sure your feedback is passed onward to them. Kind regards, Scott.
★★★★★ 1/5
TrustpilotBooked to view a property in bradley…
Booked to view a property in bradley stoke by someone called Joe. He rang in the morning to confirm, we went for our viewing for no one to turn up for at least 10 - 15 minutes late, then he didn't have the keys and had no idea how to get in and said his phone doesn't work. He then walked off after cancelling our viewing, soon after another couple turned up to view the property and they were there to meet the same agent who they called to come straight back, he came back and give the same excuses to the next couple
Mr · 3 September 2024
★★★★★ 5/5
GoogleJacob was great during our property viewing and was very helpful
Jordan · 10 January 2024
Agent replied · 9 January 2025
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAlex was super helpful, informative and very prompt with any communication.
Pete · 10 January 2024
Agent replied · 9 January 2025
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 2/5
TrustpilotBedminster office
Bedminster office - I had hoped that this one would be different. But if you like inaccuracies with details and not being able to explain their processes then they are for you. When I complained I was told that they'd followed their processes but it seems that they like to kept that information to themselves.
Rosemary · 9 July 2025
★★★★★ 5/5
GoogleThe service was polite, professional and warm. The agent who showed me around was helpful, honest and supportive to my needs. Some agents seem to be in such a hurry, or disinterested. This agent had a personal touch, which I found really kind. I felt she was a genuine person who valued her job and the clients she served.
Janine · 29 December 2023
Agent replied · 24 October 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOutstanding service! High recommend!
Taylor's were the last agents we had around to value our property. Tom Bowley who came around to value our property was very professional from the outset. He was the only agent who did in depth research before coming around and advised they had people waiting for properties like ours and would contact them all to let them know it was coming on the market. They were the most expensive, but due to the level of service already provided we decided to go with them anyway.
I am so thankful we did! They are worth every penny!
Katie Hooper and Ben Davey from the outset were outstanding. The level of service we received went above and beyond what our expectations could have ever been. We would have not completed last Friday if it wasn't for their assertive, 'can do' attitude. Not only did they help us with our sale, but our purchase too which was going through another agent. They updated us every step of the way, no matter how little the update was. We were fully informed every step of the way.
We will always be very grateful and appreciative of their professional, caring and above and beyond service they provided.
We will be recommending Taylors Kingswood highly to everyone we know and will only use them going forward if we decide to move again.
Thanks Taylors Kingswood!PositiveResponsiveness, Quality, Professionalism, Value
Katie · 12 November 2021
Agent replied · 11 November 2024
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJacob was welcoming, patience and explained clearly. Thank you 😊 …
Joël · 12 November 2023
Agent replied · 11 November 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.