Taylors Kingswood reviews

★★★★★ 1/5

Google

Booked a viewing today I telephone the agent saying they cancelled on the 02/03/2026 saying they rang me I said to them no phone calls very rude staff attitude problems

Jorawar · 17 March 2026

★★★★★ 5/5

Google

I have done a couple viewings with Holly and she has been helpful along the whole process. Very professional and communication has been excellent with Holly answering all our questions along the way!

Paige05 · 17 February 2026

★★★★★ 1/5

Google

We were ‘gazumped’ by Taylor’s. Had an offer accepted, were then told a couple of days later we had to raise it as there was another higher offer. We initially did, then felt uncomfortable with this. Saw a few months later the price had been dropped by £25,000, assume we were lied to and there was no other offer. Very very poor and unfortunately not illegal.

Aylish · 8 March 2025

★★★★★ 5/5

Google

Had a viewing with Holly Jenkins, She was a polite lady and knowledgable about the area. Other estate agents we have used, haven’t been so good and thorough, like she …

Ki · 17 February 2026

★★★★★ 5/5

Google

Brittany and the team at Taylors/Kingswood helped us through what was at times a very challenging process for the sale of our house. Communication was very good and the response to our questions timely. Brittany was always easy to communicate with adopting a positive and empathetic style. Once again many thanks for your time and consideration.

Roger · 12 November 2022

★★★★★ 5/5

Trustpilot

Fantastic Lettings Team at Bedminster

Fantastic Lettings Team at Bedminster. Friendly, charming and accommodating. Superb team. Vicki was amazingly accommodating by going above and beyond her duties for our viewing, which we are most indebted for. Taylor (yes that right, am not making it up) of Taylors is charming and informative, keeping us updated through the whole process and providing myself and my wife peace of mind. Lauren friendliness made us feel welcomed when picking up the keys. We were given a wonderfully lovely Welcome to Your New Home Gift Box that contained several delightful treats. Overall, a most first rate team with faultless delivery of customer service skills and a complete joy to interact with. Thank you everyone for all your hard work throughout.Mr & Mrs Williams of St Ann's

Sean · 12 July 2023

★★★★★ 5/5

Google

Brittany and the team at Taylors/Kingswood helped me through the process and purchase of my perfect family home, and I couldn’t be happier. Communication was brilliant throughout and all questions were answered efficiently. Brittany was always easy to speak to and with a positive attitude. I wouldn’t hesitate to recommend her services again. Thanks so much!

Ed · 25 October 2022

★★★★★ 1/5

Google

I called to arrange a viewing, left a voicemail, no response. Meanwhile my email has been used to blitz me with unwanted, unrequested junk mail from Taylor’s re inappropriate properties they are trying to get rid of. Have tried to call to …

Dion · 17 October 2025

★★★★★ 5/5

Trustpilot

Happy Tenants

Had the opportunity to move into a new build house nearly 10 years ago with my young family, Property is amazing,and is now are home ,good staff and having a maintenance service also is a massive help,if anything goes wrong in the house.

Craig · 16 April 2025

★★★★★ 5/5

Google

Me and my partner had a great experience buying a house from Taylor’s kingswood. Alex was so attentive and helpful and was always there to answer any questions or concerns we had. I would highly recommend them and especially Alex.

Beth · 29 December 2023

★★★★★ 5/5

Google

Viewing completed today with Jacob. It was a pleasure to find an estate agent that takes pride in his job. Providing information and answers before I even had chance to ask. Great knowledge of the property and location. Thank you Jacob

James · 12 November 2023

★★★★★ 1/5

Trustpilot

Absolutely the worst estate agent I…

Absolutely the worst estate agent I have ever used! They are only professional when they stand to get commission out of you upon renting a property. I rented a flat in watford from Feb 22 to Jan 23 & in the beginning, they bent over backwards to make sure I rented the property & kept asking me for google reviews. I dealt with Jonathan Blye initially. When my tenancy was due to come to an an end, they then became aggressive & incredibly unprofessional. It is clear that when there is no commission to be made, all humanity goes out the window!!!I was given no notice for when the property was put back on the market. Jonathan claimed he had spoken to me to advise me of the updates & and viewings, but he definitely had not. As he then realised he made a mistake, instead of saying sorry - he then went on to verbally abuse & patronise me because the times he had organised without my consent for viewings did not suit. I complained to head office after he put the phone down on me & was verbally abusive to the point I was left in tears. Head office did nothing & refused to take the matter further. I was simply told that they would deal with it in house which in other words means, they will do nothing!Saqab Rafiq then took over the viewings who was just as bad! He arranged viewings with possible tenants & simply turned up with them at the door without notifying me whenever he felt like it! There was no 24-hour hour notice & pleaded at the door to be let in. He also informed me that he had heard the conversation between me & Jonathan & told him it was wrong but that I would never receive an apology. The deposit was the final nail in the coffin as they held onto it unnecessarily. I waited the contractual 10 days after I left the property early to help them out and heard nothing! I had to hound them via email on numerous occasions. They blamed the landlord for the delay, which was a complete lie as i had to contact her myself for proof. I then received it 28 days after I had left the property. They are a bunch of budget cowboys, to say the least, and they need shutting down! DO NOT USE THIS BRANCH OR COMPANY!!!!!

Hiba · 28 February 2023

★★★★★ 5/5

Google

Katie has been a god sent!! If anyone want to buy/sell their property go see Katie!!! Highly recommend, straight from the start she had things moving quickly and effectively did not waste anytime she was really helpful with any questions need answering overall amazing!! Once again thank you!!!!!PositiveResponsiveness, Professionalism

Idnan · 12 November 2022

★★★★★ 5/5

Google

Had a viewing with holly today and can’t recommend her enough amazing customer service x

Paris · 3 April 2026

★★★★★ 5/5

Google

Katie Hooper of Taylor Kingswood is one of the main reasons I would recommend them. She was so helpful and enthusiastic and went out of her way to keep the sell of the house moving by keeping in touch with the buyers and myself.. Thank you.PositiveResponsiveness

Gillian · 12 November 2022

★★★★★ 5/5

Google

I would highly recommend the team at Taylors in Kingswood, their professionalism and customer service was second to none. From the very beginning with Martin at our mortgage appointment and meeting the team they were all very knowledgeable and on hand to answer any questions we had. They kept me up to date at all times on viewings and feedback and quickly secured a buyer for my property. I would like to say a huge thank you especially to Ben who during the last few months which were extremely difficult and stressful with a long chain and delays, kept in constant communication chasing up and down the chain updating us - which reassured us massively! I cannot thank each one this team enough for all of your help in getting us moved in to our new home, we are so grateful and would 100% recommend to anyone looking for a mortgage or to buy/sell a property.

Liz · 29 November 2023

★★★★★ 5/5

Google

Taylors Kingswood has proven to be an excellent option for listing my home. The process has been straightforward, with clear guidance provided throughout. Sam, my point of contact, has been courteous, articulate, and instilled confidence in me to select Taylors for marketing my property.

Rhys · 16 June 2025

★★★★★ 5/5

Trustpilot

Lettings management

Nathaniel Allibone has been excellent in managing my property keeping things as stress free as possible. I would highly recommend him.

Mamun · 27 August 2025

★★★★★ 5/5

Google

Just to say a massive thank you to all the team at Taylors kingswood,especially to hollie who was so kind and caring after our dad passed away and we needed to sell our family home ,she was so understanding to our grief and sadness at the time. Then to all the rest of the team ,Ben,Brittany,rosh,and Jacob,it's been hard work and really emotional but they helped us through a very challenging time for us as a family. Thankyou all so much . Sue Lester.

Sue · 12 November 2023

★★★★★ 5/5

Google

Had a great viewing today,the young lady was very professional and so helpful ,thankyou so much holly jenkins

Melanie · 17 February 2026

★★★★★ 5/5

Google

It was pleasure to speak to one of the politest and helpful team member of Kaylors, Rosh was very respectful and gave me the greatest customer service. Thank you very much.

Abdirahman · 12 November 2023

★★★★★ 5/5

Google

I cannot thank Katie enough, our house move was turning into an absolute nightmare and with Katie's efforts we were able to get the deal over the line! Without the amount of help Katie put into the move I genuinely do not think the move would have gone through without her!

Halil · 12 November 2021

★★★★★ 5/5

Google

Great service from Holly from start to finish. Can’t recommend enough!

Simon · 3 April 2026

★★★★★ 5/5

Google

Had amazing viewing with Jacob, very good knowledge of property and area definitely recommend for anyone wanting to purchase a property. Jacob is the man for the job 🙂 …

Sai · 12 November 2023