Trusted Agent profile · South Croydon
★★★★★
266 reviews across 1 platform
Sunley House, Bedford Park, South Croydon, CR0 2AP
Springmove's office in South Croydon, at Sunley House, is rated 4.6 out of 5 across 266 reviews on 1 platform.
Every review we hold for the South Croydon office, from every platform, shown as written. First names only.
5/5
TrustpilotAn honest and great company to work…
An honest and great company to work alongside. Spring-Move have been really professional, yet very friendly and transparent throughout the transaction.
Thank you for taking the time to review your experience with Spring
5/5
TrustpilotA great team!
We had a very positive experience with Spring. The team are so friendly, helpful, knowlegeable. We were very well supported throughout the process. Excellent in every way!
Dear Sarah Thank you for taking time to review your experience with Spring. The Spring team are really pleased we could be of help.
5/5
TrustpilotSpring Move have been helpful and efficient.
Spring Move have been quick, efficient and friendly during the process. I have referred a handful of customers over the past few weeks and will continue to do this. Shah and Hannah have been especially helpful.
Dear Alysha We really appreciate you taking the time to review your experience and look forward to working with you in the future The Spring Team
5/5
TrustpilotThere did everything for us to make it…
There did everything for us to make it as smooth as possible to move thank you
This is great to hear! Thanks for taking the time to share your experience with us, wishing you all the best.
5/5
TrustpilotExcellent service throughout
Excellent service throughout. Dealt with one person. Used their solicitor. Started the process 18.3.19 and actually moved in our new house on the 24th May 2019. They had sold ours and contracts exchanged and money processed by their solicitor within two months. And we were offered a price that suited us. Saves all the hassle. Can’t fault the company one bit.
Dear Lesley,Thank you very much for your kind feedback.We have a large and diverse funding pool so can offer more than any other house buyer, faster than any other house buyer. We aim deliver our customers a home selling experience that is tailored around their needs. We are very pleased to hear that we have met your expectations.Best regards
5/5
TrustpilotA breath of fresh air!
The service Spring provide was extremely quick and efficient. Having had a traumatic 6 months trying to sell our property on the open market and a buyer pulling out at the very last minute their part exchange package was a breath of fresh air.
Dear Damian, thankyou for your review of your home sale with Spring, we are delighted that we were able to assist with your part exchange after your experience on the open market. The whole team wish you all the best for the future.
5/5
TrustpilotThe people I dealt with:
The people I dealt, first Shah and then Samson, were very open, helpful and supportive during what was a very difficult time for me.
Dear Stephen Thank you for your feedback, the Spring team are happy to have helped and wish you well in your new home. Kind regards Liz Chambers - Head of Customer Experience
5/5
TrustpilotHad a call from Valerie today
Had a call from Valerie today, very polite, non pushy and explained the process.Reassured me throughout and answered my concerns.Definitely feel easier now, thank you
Thank you for taking the time to review your experience with Spring All the best The Spring Team
5/5
TrustpilotGreat service by Shah Hyder
The person to go to is Shah. He is friendly and easy to understand. Very professional and welcoming is using their house buying service. Recommend this company and Shah. You can change your mind without any costs which I really like, you’re not tied up to a contract.
Dear Ricky, Thankyou for your review. We are committed to providing a professional and friendly service at all times. Shah is an asset to the team and we are glad you had a positive experience. Spring will never tie customers into a contract, meaning that you can change your mind, right up to the point of exchange!
5/5
TrustpilotAs a busy Estate Agent I often send…
As a busy Estate Agent I often send clients through to Spring to ensure our chains can keep moving. I know when I send over a valuation request to Samson it will always be quickly followed up and I will be kept right up to date with any appointments or issues. This great front end service really reassures both myself, and my clients, that the company they deal with is one they can rely on. Great work Samson!
5/5
TrustpilotA good experience to date.
My experience in dealing with Spring has so far been positive. They seem to me both professional and efficient. The locally based estate agents and valuer they instructed turned up with fair prior notice and on time. My request to put things on hold was handled in a considerate way.
Dear Peter,Thankyou for your review of your experience with Spring. We pride our self on provided a professional and efficient experience at all times!Best Wishes
5/5
TrustpilotQuick transaction
Easy to work with and great communication throughout the transaction. From Michael upon instructing the property and Amanda-Jayne throughout the progress of the sale. Hope to work together more in the future! :)
Dear Kelly, thank you for taking the time to review your experience with Spring. We look forward to working with you in the future The Spring Team
5/5
TrustpilotPolite helpful professional company
I have found everyone whom I have dealt with very professional. All my concerns were dealt with and nothing was too much effort for them. I recommend this company.
Thank you so much for taking the time to review your experience. We are glad we could help in your move and wish you all the best in your new home Kind regards The spring Team
5/5
Trustpilotwe were very happy with the service…
we were very happy with the service given by national property trade.they were always contactable by phone and e-mail.even with the pandemic they were working from home but still put our minds at rest with prompt ,honest and accurate answers to all our questions.many thanks and we would recommend to anyone.thanks again for a trouble free journey.
Dear Mr Middleton,Many thanks for your kind and positive feedback,Our team is delighted to hear that we we were prompt and courteous in service, while providing trouble free customer journey. We strive to deliver great customer experience and your feedback encourages us to keep our focus on the same.Many thanks again and Best regards,
5/5
TrustpilotWhen other companies were disappointing…
When other companies were disappointing Spring came to our rescue and helped us to secure our new home. They were extremely helpful.
Dear Robert We are so pleased we could help you secure your new home. All the best The Spring Team
5/5
TrustpilotUnderstood what we wanted to do and…
Understood what we wanted to do and helped us through the process
Glad we could help you through the home selling process, many thanks for leaving us a review and we wish all the best.
5/5
TrustpilotThank you guys!
I work with Spring on a daily basis and the the experience is great every time. Rebecca makes the deals happen and Harnish moves them on to exchange and completion seamlessly. Many of our reservations wouldn't have happened without the teamwork I enjoy with Spring. Thank you guys!
Dear Gary,Thankyou so much for taking the time to provide a review for Spring. We are thrilled that you have a great experience with us. We pride ourselves on delivering an smooth and efficient service at all times.Kind regards
5/5
TrustpilotWe have dealt with Spring on numerous…
We have dealt with Spring on numerous occasions and always find them to be very prompt with all answers and fair with PX prices. Special mention to Rebecca Young who is amazing! Thank you as always.
5/5
TrustpilotFantastic service
We have nothing but praise for this company and, in particular, Rebecca Young. We were given all the information we needed and then left to make the right decision for us. Rebecca supported us through every step, answered all our questions, and was so helpful I can’t praise her enough. Fantastic service.
Dear Alison,Many thanks for your kind feedback.We at Spring strive to deliver the best possible customer experience tailored around each customer's requirements with absolute transparency. We are delighted that Rebecca provided an experience which matches our values.Best Regards,
5/5
TrustpilotI found Shah very helpful
I found Shah very helpful. His explanations were clear. He left me feeling confident that we could achieve a deal.
Dear Mr Cooper I am so pleased that Shah was able to help you and wish you well with your future move.Liz Chambers Head of Customer Experience
5/5
TrustpilotReally good communication
Really good communication, gets back to us quickly & responds in detail.
Thank you Izzy
5/5
TrustpilotSpring have been trustworthy and…
Spring have been trustworthy and professional in every respect. I am very satisfied with them and would highly recommend their services.
Dear Seamus Thank you for the review Kind regards The Spring Team
5/5
TrustpilotFast service
As the sale of our house fell through on the day of exchange, we decided to use Spring so we could still proceed with purchasing our new house.
4/5
TrustpilotSo far,i have been treated very…
So far,i have been treated very well,will give 5 stars when my proposed house move is finally over the line,but i have found the staff very friendly and very helpful.
Dear Leo Thank you for taking to time to leave a review, we are delighted to be assisting you in getting one step closer to your new home. Should you need anything before the move completes don't hesitate to contact us. We wish you all the best. The Spring Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Springmove's South Croydon office has 266 reviews across 1 platform: 266 on Trustpilot.
Springmove South Croydon is rated 4.6 out of 5 across all 266 reviews.
Springmove South Croydon, Sunley House, Bedford Park, South Croydon, CR0 2AP.
