Springmove South Croydon reviews

★★★★★ 5/5

Trustpilot

From our initial contact with spring

From our initial contact with spring, every question was answered promptly, they worked with us to our requests and the process was so straightforward and completely stress free, they even advised / helped negotiate our onwards purchase. I can’t thank Paul, Aston and Harnish enough! It might not be your conventional way to sell or you might not get the highest price but the benefits of a quick, easy and worry free sale with great communication really stands out! I would highly recommend to anyone!

Laura · 20 December 2024

★★★★★ 5/5

Trustpilot

A valuable way to achieve a speedy and timely move

Finding Spring was a blessing as we were looking to relocate an elderly parent to an assisted living apartment - with minimum fuss but maximum assurances on completion of sale and purchase. Always available from the start of the process, speedy and effective responses plus real team effort to pull it all together. Friendly and personable with professional and knowledgeable responses at all time. Would highly recommend and would have no doubt in using Spring again in the future.

Andrea · 12 December 2024

★★★★★ 4/5

Trustpilot

We chose to use Spring as a…A smooth part-exchange on a new property

We chose to use Spring as a part-exchange scheme run by our house builders (new-build). We did our homework beforehand and knew exactly what to expect and roughly the level of offer that would be coming our way. That suited our situation (however, it may not suit everybody). Having decided to go ahead, Spring lived up to all expectations. The offer was based on a RICS survey and 2 independent estate agent visits (at their expense) and the timescale for completion was set by us and completed on time. The only spanner-in-the-works was the Government's mini-budget which affected the offer and valuation, but this was beyond Spring's control. Communication with ALL of Spring's staff was excellent - they were more than happy to answer even the smallest of questions and to reassure us that everything would complete on time. The legalities were explained and completed smoothly, and on the day of completion, the whole transaction went without a hitch. All legal fees were covered. One extra bonus was the fact that should our house be resold above a set value, we would be entitled to an additional percentage of the profit. Having researched beforehand, no similar companies offered this option.Overall, I would highly recommend Spring if what they offer suits your circumstances.

Andrew · 13 December 2022

★★★★★ 5/5

Trustpilot

Spring were very clear

Spring were very clear about ha was on offer. It all wet through without a hitch, and the best thing was having fourteen days grace after completion, which enabled us to take some of the smaller stuff over to the new place before moving day. This made moving day very easy.

MRS · 28 September 2024

★★★★★ 4/5

Trustpilot

My part exchange time. I was pleased to have a chance for a…

I was pleased to have a chance for a quick move without worrying about selling my own house during this economically challenging times.Spring was a good solution and generally everything worked well.However, there were stressful times not helped by my extended time away after my husband’s death.Ultimately I am pleased to have completed the part exchange and would thank Davisons Law team for their support.

Martin · 19 November 2023

★★★★★ 5/5

Trustpilot

I contacted Spring when my house sale…

I contacted Spring when my house sale fell through and although my house sale to them hasn't yet completed (but will very shortly) i have found Shah and Rebecca to be absolutely spot on. My first contact was with Shah who was very quick in dealing with my original enquiry and promptly. I then dealt with Rebecca who again was super quick in coming back with an offer for my property. Obviously the offer isn't what you would get on the open market but I had no illusions about this an the offer is fair and acceptable. Ive subsequently dealt with Harnish who is the Aquisition progression manager and again the service has been good. Altogether a good experience!

MR · 3 August 2022

★★★★★ 5/5

Trustpilot

Informed and Transparent process throughout!

I refer a number of my buyers to Spring and the professionalism gained from the team to both myself and my clients is great and positive feedback is always relayed. Marcus is a brilliant contact and keeps me informed on the valuations process (with other companies I feel like I am constantly chasing!). Rebecca is great, she goes through offers clearly and transparently (without any waffle!)

Georgia · 27 September 2023

★★★★★ 5/5

Trustpilot

Thank you Spring. Amazing Service

As a partner and newer partner with Spring you do sometimes question if what is been offered is possible. Good fair offers, quick buyers and no need to wait months like traditional sales. One of our must recent case our client has had two sales fall through at the last minute selling traditional way. With-in 6 days of the lead been with Spring, valuations completed and a cash offer made and agreed at 90% of the property value. It is in legal hands and await a swift exchange of contracts and our client will be able to move on the time lines that was originally been aimed for before the buyers withdrew recently. THANK YOU Spring, Valerie, Samson, Marcus, Shah, Joanna and not last or least, Rebecca. May you continue to help, save and support our clients.

Andrew · 7 June 2022

★★★★★ 5/5

Trustpilot

great service & easy to deal with

Samson was great to deal with from an estate agents POV, responded quickly and helped us get a deal over the line!

Abbie · 22 May 2026

★★★★★ 5/5

Trustpilot

I had a great experience with Spring, but I understood the process and the expectations of selling a house this way.

I had a great experience with Spring, they did what they said they would do and all within a very tight timeline. For this to be a success I needed to understand how this works and my expectations had to be realistic, the offer that was made by Spring was the best on the market although I set a deadline of 7 days for completion and this was delivered on time.The added advantage of Spring is they work with Estate agents which for me was great as I had a local person to talk to and support if needed, I would highly recommend Spring as they are genuine, Fair and very efficient. One other thing to mention was Spring also gave me a 28 day time period to move out after the completion, this has been huge in reducing the stress of all the moving and all this with the money in the bank.

Paul · 20 April 2022

★★★★★ 5/5

Trustpilot

Pleasure to work with

Would definitely recommend working with Spring, have had a great experience with Samson to agree the sale of 2 properties. He's always been professional, helpful and quick to respond. It is a pleasure to be working with him.

Julia · 7 May 2026

★★★★★ 5/5

Trustpilot

Shah has been a pleasure to deal with…

Shah has been a pleasure to deal with throughout this process. After 2 house sales that fell though we had very little time left before our mortgage offer expired. I spoke to Shah and instantly felt reassured that this was a legitimate company that I was dealing with. Shah was totally transparent and honest throughout the process and within 3 weeks we managed to exchange and complete on our new house! Thank you!

Nicola · 14 December 2022

★★★★★ 5/5

Trustpilot

Spoke to Shah about the possibility of…

Spoke to Shah about the possibility of selling our house through Spring. Although we decided not to proceed, he was very helpful & friendly. Obviously can’t say we would recommend, owing to the fact we didn’t use them, but see no reason to initiate contact if it is something one is interested in.

J · 8 May 2024

★★★★★ 5/5

Trustpilot

I have dealt with Rebecca Young…

I have dealt with Rebecca Young throughout my negotiations and once I decided to go with Spring too, which is so nice to deal with the same person. The whole process was stress free. Rebecca is lovely to deal with, a true professional. Once I decided to use Spring I could of completed within 2 weeks. I exchanged yesterday and complete on the 25th February, my solicitor is a professional I worked with her for many years however Springs legal team are too, no messing about like some solicitors do. The only reason for the 25th is I have a holiday cottage in my grounds of my property hence I have to wait until the last of my guests vacate that date. I then I have 14 days to leave the property this helps me tremendously.emptying and leaving 2 properties. Anyone considering Spring do not hesitate, just do it. Thank you Rebecca and Soring for all your help.

Lisa · 1 February 2022

★★★★★ 5/5

Trustpilot

Very supportive

The team at Spring are very communicative. They keep me in the loop and up to date with progress. I find Shah and team very helpful and understand why Spring have an Excellent on Trust pilot. They are always on hand and very supportive.

Lisa · 26 September 2024

★★★★★ 5/5

Trustpilot

I chose to use Spring to sell my house…

I chose to use Spring to sell my house as I thought it would be more straight forward and less hassle than selling through an estate agent.The initial valuation process went smoothly with visits from estate agents and surveyors arranged by Spring. The initial purchase price of my property was a little less than I was hoping but Spring made sure that the 'profit share' part of my sale was more favourable to me than initially stated so I did not lose out too badly.When Spring's sale of my former property went through they contacted me immediately with the details of the additional payment I was entitled to and the funds were transferred to my solicitor as they had promised.I may have received slightly less for my former property than I would have done if I had gone through an estate agent in the traditional fashion but I feel that the smoothness of the selling process made up for that.

Trevor · 26 November 2021

★★★★★ 5/5

Trustpilot

Would recommend Spring

Rebecca was open, honest and upfront and gave us confidence to sell our property through Spring. Timescales were a couple of days over, otherwise it was a hassle free and smooth process. We wish Spring all the best in the onward sale and look forward to profit share.

Vic · 4 July 2024

★★★★★ 5/5

Trustpilot

Super Spring

I would have no hesitation in recommending Spring to anyone who needs their services.Throught this entire process Hannah and especially Marcus have been very helpful, supportive and professional. They have always been easy to contact and prompt when replying to emails or messages.I was nervous at first selling my house this way, but Marcus guided me through the process with Hannah and dealt with all my concerns. Spring was an excellent way for me to go, all the promises and guidelines on the website were kept and I found them to be completely reliable. The whole process was quick, transparent and inline with their promises.

Carol · 15 October 2021

★★★★★ 5/5

Trustpilot

Extremelly professional, helpful and fast company, all promises has been kept that you read on the Spring website.

We are very happy with Spring because they have shown fair business behavior that we have not experienced in England before. The conditions of our property were extremely bad with low leasehold. We have been trying to sell it for 3 years and several buyers have stepped back mostly at the last minute. Also my job project closed in London and transfered me to Wales. I did not have more time to wait a serious buyer. Spring helped me, bought my property and kept all their promises. Marcus was always available, his constant communication made the situation stress free. The manager also called and assured us not to worry because they will meet the agreed deadline. They explained us every single detail. Within a month, from survey to completion, it was done correctly and smoothly. We also thank the lawyer for her extremely professional attitude and fast work, attention and patience forward us.Thank you very much!

Ildiko · 26 September 2021

★★★★★ 5/5

Trustpilot

Flawless process

I probably cannot describe in this review how helpful, informative and transparent this process was. As a person having suffered from a collapsed chain and desperate to make our transition to Spain sooner rather than later how useful this process was. Marcus was our advisor and guide through the process. It did not have a hitch and completed on our date given without any dramas. The price paid was the offer they made so no last minute haggling. I would recommend Spring if your circumstances fit. Thanks Spring

Mr · 22 September 2021

★★★★★ 5/5

Trustpilot

Highly recommend

Highly recommend. Spring offer a fair and unbiased Valuation and take all of the pressure of buying a property in the shortest period of time, which is appreciated when facing difficult circumstances.I personally dealt with Marcus who delivered an excellent service from start to finish. He guided me through the process when I initially contacted Spring and then kept me informed throughout; always professional, prompt, polite and very genuine person giving me assurance, confidence and trust. He is a credit to Spring. Great company! Great team!

Customer · 4 July 2021

★★★★★ 5/5

Trustpilot

Highly recommend Spring

I have found Springmove a great company to deal with. The part/ex offer was extremely favourable and not a million miles off the valuations i'd had from 3 separate estate agents. The customer service throughout was impeccable. Highly recommend.

T · 25 March 2026

★★★★★ 5/5

Trustpilot

Springmove enabled us to move on.

My Wife and I have just sold our house to Springmove and I have to say they have delivered on all the points they claim to deliver, the key points that stood out for us where the following;*from our initial contact we received a quick offer for our house that was reasonable and fair.*spring include a additional payment to the seller (sliding scale) after the sale of the house if the property achieves certain pre determined sell on targets.*spring completed and exchanged on the day they said they would which really was a huge benefit for us as we had suffered with multiple sales falling through due to broken chains etc.*the single point of contact Spring offer was excellent (Marcus Dumbili) always available and prompt with answering all concerns,*after our sale had completed and exchanged Spring have let us have additional time to pack and move out of our (there) house which will make the whole removal process very smooth and stress free.*im honestly sat her thinking of a negative to write here to give some balance but I’m struggling as we received exactly what we had been told and had read from Springmove at the start of the process which was delivered in a professional helpful manor..Thank you Spring.

Ricky · 27 March 2021

★★★★★ 5/5

Trustpilot

Sam looked after the purchase of my…

Sam looked after the purchase of my mum's bungalow who had decided to move to a retirement home. It could have been quite a stressful process for my mum but Sam was fantastic and made the process very easy and stress free. Once the sale was completed my mum was given time to move out at her own pace and Sam even agreed to allow potential buyers of the bungalow to view after she had moved out. A great experience and I would highly recommend Spring.

Paula · 8 March 2021