Trusted Agent profile · South Croydon
★★★★★
590 reviews across 4 platforms
216 Addington Road, South Croydon, CR2 8LD
Paul Meakin Estate Agents's office in South Croydon, at 216 Addington Road, is rated 4.9 out of 5 across 590 reviews on four platforms, including 64 Google reviews rated 4.5.
64
Reviews on Google
This office
3
Reviews on Facebook
Business-wide
1
Reviews on Yell
This office
522
Reviews on Trustpilot
Business-wide
Every review we hold for the South Croydon office, from every platform, shown as written. First names only.
5/5
TrustpilotI would highly recommend the Paul Meakin team...
This is the second property I have sold with Paul Meakin in Selsdon. I would recommend to anyone!I specifically dealt with Sam, Amelia and Gill. Always professional, helpful great at what they do.Thank you again!
Thank you for your returning business and review the team will be delighted.
5/5
TrustpilotMichelle was very polite and very…
Michelle was very polite and very helpful all staff was good sort out your problems and stress as well. I would recommend any one. very good agent I sold my flat in three month. Best service.
Thank you for your valued business and review the team will be delighted with your comments.
5/5
TrustpilotThe staff in the Selsdon branch were…
The staff in the Selsdon branch were always very friendly and always dealt with our question and queries very quickly and efficiently. A nice team of people. The manager Sam was particularly patient with us and always has a lovely smile on her face is always ready to help.Very 8mpressed with Paul Meakin overall.
Thank you for your valued custom and review.
5/5
TrustpilotExcellent! Highly recommend.
Excellent estate agents! Trustworthy with attention to detail. Kept us updated regularly and made the purchase of our house stress free. Will be using them in the future and highly recommend. Special thanks to Samantha Weller, she was amazing. So knowledgeable and helpful for us who at the time were first time buyers. Absolutely 5 star!
Thank you for your recommendation and 5 star review.
5/5
TrustpilotBest estate agents
I have been very happy with Paul Meakin as an estate agent. There is a reason they have won awards! They are professional, personable, and honest. I wish all estate agents were this good! Allison has been brilliant and I cannot recommend them enough.
Thank you for your review and feedback on the lettings team, Allison will be delighted with your comments.
5/5
TrustpilotPaul Meakin are just fantastic estate agents
Sam and Gill and all the team at Paul Meakin have been really excellent, the process of selling our house (through no fault of their own) has taken 15 months and they have been very patient they had buyers for our house within 2 weeks of going to market and we truly believe they are the best agents in South Croydon with the most knowledge of the local area to get you the best price for your house or find you the perfect home. We can’t recommend them enough.Thanks so much for everything
Thank you for your review and valued business Sam, Gill and the team will be delighted with your comments.
5/5
TrustpilotAmazing service. Having purchased our house through Paul…
Having purchased our house through Paul Meakin, we had no hesitation when it came to selling to go back to them. Excellent service from all the team, Emma was amazing throughout and thanks to Gill the sale was progressed through incredibly quickly. Just a shame all agents aren't the same.
Thank you for taking the time to review the service you have received and for your valued custom.
5/5
TrustpilotLynsey has been excellent from start to…
Lynsey has been excellent from start to finish. She came round to see the property, very professional and friendly and helped immediately.She has communicated well throughout the process and given great advice along the way. I will use Paul Meakin in the future.
Thank you for your valued business and for your review of the team.
5/5
TrustpilotPaul Meakin Estate Agent took care of…
Paul Meakin Estate Agent took care of sale of my old property and purchase of new one. There was many complications on the way and P. M. was on top of everything from the beginning to the end. I would recommend them to a friend.
Thank you for taking the time to review the services received, the team will be pleased with your feedback.
5/5
TrustpilotWe bought our current home with Amy at…
We bought our current home with Amy at Paul Meakin and she has also just sold it for us. Amy was very knowledgable and professional at all times. She’s made the whole process so simple and easy and we can’t thank her enough!
Thank you for taking the time to review the service you received and for your valued business.
5/5
TrustpilotFirst class service
Alison and the rest of the team at Paul Meakin are always friendly, helpful and professional. For the last 20 years their advise as letting agents has been invaluable and I would thoroughly recommend them to anyone thinking of renting out a property.
Thank you for your long standing valued business and review, the team will be delighted with your review.
5/5
TrustpilotMassive thanks to Amy and the team at…
Massive thanks to Amy and the team at Selsdon we have found our lovely home and will be moving in on Friday! It was great to deal with a team that helped instead of being super pushy like some other agents we experienced. We are so excited!
Thank you for your valued custom and review.
5/5
TrustpilotExcellent Service from Paul Meakin
We rent a property from Paul Meakin and umfortumately our old bolier broke down last week. Thanks to Helen Marvell and their contractor we had a new one fitted within 2 days. A great relief to us given the recent cold weather! Thanks very much!!
Thank you for reviewing the lettings team they will be delighted with your review.
5/5
TrustpilotThey keep all of their promises!
The service of Meakin’s is truly outstanding. From the first meeting, where my elderly relative felt listened to and reassured, to the final stages of completion, the whole team were exceptional. They all share that customer focused DNA, so speaking to someone who can assist is easy. This helped as we had a few unforeseen issues but their advice was always spot on and delivered with courtesy and professionalism.I’m usually no fanboy of estate agents but both myself and my mother in law, got to experience how things should run when you have a knowledgeable and professional team behind you. It was a bonus to have them handle the sale of the old property and the purchase of the new.
Thank you for your review and valued custom the team will be delighted with your comments.
5/5
TrustpilotA Very Interesting Customer
Emma and her team were helpful, professional, and amazingly patient throughout the long and arduous process of selling my late aunts house.If I could award more stars then I would. Thank you to the whole team involved.
Thank you for your valued business and review the team will be pleased with your feedback.
5/5
GoogleI would highly recommend Sam from Paul Meakin. She was so helpful and friendly. She asked us what our "bucket list" would be in a house and she found us a property that we love! She made a stressful experience much easier and enjoyable. Thank you so much Sam :)
Thank you for your 5 star review, we are so pleased we delivered a service you would recommend. Sam and her team are a huge asset to Paul Meakin estate agents and our reputation, we hope you are very happy in your new home.
5/5
TrustpilotI would like to say a big thank you to…
I would like to say a big thank you to Amy, Sam and Gill for handling the whole process of our purchase so smoothly. Very professional and very friendly and excellent service provided. I would recommend you to friends and family in the future. Regards Fareed Ahmed
Thank you for your review, the team are delighted with your feedback.
5/5
TrustpilotWould highly recommend.
Natalie, Gill and all of the team at Paul Meakin have been so supportive through the whole process of selling our property and the purchase of our new home. Nothing was too much trouble, they were always at the end of the phone should we need them whilst keeping us fully informed throughout the whole process. We can’t thank them enough for their help and support. Would highly recommend.
Thank you for your review, the team will be delighted with your comments and thank you for valued buisness.
5/5
TrustpilotBig thank you to the Selsdon branch of…
Big thank you to the Selsdon branch of Paul Meakin, to Sam and the team for our new home! Great experience, honest, clear, assisting this any issues you may have during the transaction. Would recommend!
Thank you for your review and valued business, the team will be delighted with your comments.
5/5
TrustpilotExcellent customer service.
Really thought we would never find the perfect home, however during our very long search all the staff at Paul Meakin showed professionalism,patience & understanding and a genuine desire to support us throughout. Once we found the perfect home Paul Meakin in only a few days Sold our property to a perfect buyer, I would highly recommend this independent agent who works for you and not just interested in hitting targets as the corporate agents, I believe this company is truly customer focused and puts the customer first.
Thank you for your review, wonderful feedback and valued business.
1/5
TrustpilotDifficult to deal with as a tenant experience
Was a tenant to a Paul Meakin managed property for a year and a half; during this time the communication between myself and the landlord was extremely difficult with the estate agents just forwarding emails back and forth rather than supporting either party and sometimes not flagging important messages and often slow replies. This then carried on with leaving the property with them unfairly withholding the full deposit without supporting evidence; when we tried to negiotiate a proportion of the deposit back they did not respond in a helpful way - this was disputed with the Tenancy Deposit Scheme in which the majority of the deposit was returned. Overall found the experience poor and would not rent another property if it was managed by Paul Meakin.
Thank you for your feedback and review, we are sorry to receive your 1star review. The landlord was not satisfied with the property after your let. As the agent we felt you were good tenants but the landlord decided to dispute the return of your full deposit which was out of our control. Up to this point the lettings team felt you had been happy with how we supported your let, we are sorry the end result decided by TDS (a third party) did not go in your favour.
5/5
TrustpilotProperty Sale
Recently sold a property through Paul Meakin. Gill, Sam and the team were very helpful throughout the process, keeping me up to date and helping progress the sale quickly.
Thank you for your review and valued business
5/5
TrustpilotFirst rate service - highly recommended
We cannot thank Paul Meakin enough for successfully navigating and assisting us through what has been a very stressful and, at times, frustrating experience.With their experience, good humour and charm, the team of Emma, Adelle, Michelle, Amelia and Amy have kept us calm, reassured us at times and provided good sound advice. They have on many occasions gone the extra mile and for that we are extremely grateful.If you want an agency who care about their clients and value their custom, then look no further than Paul Meakin. Absolute first class service
Thank you for your valued business and review, so pleased you have finally secured your new home and can enjoy your next chapter.
5/5
TrustpilotBrilliant, personal customer service and support, highly recommended
We have recently had to walk away from a purchase via Paul Meakin, through no fault of ours or theirs. Despite the disappointment, I have to say that the staff at Paul Meakin in Selsdon have been amazing. We have sadly had a number of property chains fall apart this year and have met a number of different agents; without doubt they have been the best we've worked with so far. We've been kept in the loop very regularly re progress and the team (Gill in particular) has been tenacious and dedicated in trying to resolve some pretty tricky issues and keep things moving forward. Amy has also been a great support, taking us to a number of viewings, and being a great sounding board for our ideas about the house.Can't recommend the team highly enough, and just sad that all their efforts on our behalf haven't resulted in the completed sale they deserve. thank you!
Thank you for taking the time to review the service you received the team are so sorry your purchase has not resulted in a successful outcome.
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