Trusted Agent profile · South Croydon

Paul Meakin Estate Agents South Croydon reviews

4.9

★★★★★ Excellent

592 reviews across 4 platforms

216 Addington Road, South Croydon, CR2 8LD

Paul Meakin Estate Agents's office in South Croydon, at 216 Addington Road, is rated 4.9 out of 5 across 592 reviews on four platforms, including 64 Google reviews rated 4.5.

Google logo

4.5 / 5

64

Reviews on Google

This office

Facebook logo

5.0 / 5

3

Reviews on Facebook

Business-wide

Yell logo

5.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

524

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the South Croydon office, from every platform, shown as written. First names only.

5/5

Trustpilot

Amazing Staff

We recently received news that our landlord wanted possession of his property after a year and 5 months. As a family with two young kids this was not the ideal scenario we’d hope for.However, Allison and Aimee ensured that we felt supported during this period and also made sure we received all relevant communication in a timely/professional manner. Paul Meakin as a company is by far one of the best agents we’ve dealt with in our renting history. Thank you Allison,Aimee and the lettings team for always ensuring we felt valued as tenants. We cannot recommend enough. Amazing staff.

Natasha · 7 April 2026

Agent replied · 5 June 2026

Thank you for your review and valued business the team will be delighted with your comments

5/5

Google

Natalie and Amber have been absolutely amazing throughout the entire process of selling our home. Their communication was outstanding from start to finish, always keeping us updated and making sure we were fully in the loop at every stage. They clearly understood the right type of buyer for our property and didn’t waste any time. In fact, within just one week of signing up with them, they successfully secured a buyer. Their professionalism, efficiency, and responsiveness truly set them apart. Unlike other agencies we’ve dealt with in the past, where getting a call back felt impossible, Natalie and Amber were always available to speak with us whenever we needed. Their dedication and commitment made the whole journey smooth and stress-free. A huge well done to the team, we couldn’t be happier with the service we received. Highly recommended!

Khaleed · 29 November 2025

Agent replied · 27 December 2025

Thank you for your review and valued buisness the sales team will be delighted with your comments

5/5

Trustpilot

Fantastic team

Recently sold our house through Paul Meakin and can’t thank the team enough for their support throughout what can be a very stressful process. Niam and Kelly were fantastic with the viewings, and kept us up to date. Emma was fantastic communicating with us throughout the process, and Natalie was always on hand to update us, answer questions, and keep the sale moving at pace. Communication was clear and consistent, and we felt reassured at every stage.

A · 1 October 2025

Agent replied · 25 December 2025

Thank you for your review and valued business

5/5

Trustpilot

I’ve had a great experience with Paul…

I’ve had a great experience with Paul Meakin agents. A special thank you to Aimee and Allison, who have always been incredibly friendly, professional, and helpful whenever I’ve contacted them. They respond promptly, provide clear information, and make the whole process feel smooth and stress free.

Mauro · 1 April 2026

Agent replied · 5 June 2026

Thank you for your review the team will be delighted with your comments.

5/5

Trustpilot

Karen

Just completed on the sale of our property, at the third attempt. Grateful thanks to Natalie, Gill and the team at Paul Meakins for their tireless work to get us to the finish line, excellent communication throughout the process. We very much appreciate all your hard work. Would definitely use you guys again and not hesitate to recommend you to others.

Karen · 10 July 2026

5/5

Google

Not knowing where to start when a house was left to us after the passing of a parent I called a number of places to see what options we had. I spoke to a number of people but never felt comfortable with any of them for a number of different reasons. I decided to call Paul Meakin and was lucky enough to speak with a lovely young lady called Amy Hedgecox who said that she was happy to attend the property when we were ready to discuss price and options. Amy made us feel instantly at ease and for the 1st time since inheriting the house we felt like we had direction. Amy valued the property at what we expected and went through a number of options to see what suited us without being pushy. We decided we wanted a quick sale and Amy instantly had someone in mind who she had attend the property the next day to view. We have just sold to this buyer. I couldn’t have hoped or asked for anyone better to sell our property. If Amy was away from her desk Natalie Chapman made sure she was available as a stand in. The sale has been handled by a very professional and kind team who are not just looking for a sale but have their clients best interests at heart.

Aaron · 24 March 2025

Agent replied · 27 April 2025

Thank you for your valued business and review, Amy & Natalie will be delighted with your comments.

5/5

Trustpilot

Paul Meakin has been my letting agent…

Paul Meakin has been my letting agent for many years now. They have professionally taken care of all aspects of tenancies allowing me to concentrate on my work, avoiding some of the stresses that comes from managing a tenancy.They are prompt with payment of rent and I have not had any concerns with them. Particular thanks to Allison for always promptly responding to emails and sorting out queries before they become issues.

Justina · 28 February 2025

Agent replied · 5 June 2026

Thank you for your valued buisness over the years and for your review the team will be delighted with your comments

5/5

Google

Paul Meakin Selsdon We have nothing but good things to say about Paul Meakin in Selsdon. It was a long process selling our flat but this was due to the market and not Paul Meakin. Sam and Amy in particular who dealt with us during our sale were fantastic. Both were kind, warming and very supportive throughout the process. They were always friendly and there when we needed any help. The biggest thing that impressed me with them both and Paul Meakin was the fact that at no point did we ever feel pressured to do anything for their benefit. They supported on what was best for us at all times and this was huge for us, as this is not always the case with Estate Agents. I couldn’t recommend Paul Meakin highly enough and their service and understanding has been brilliant. Would certainly use them again in the future. Thank you Paul Meakin.

Fabio · 25 July 2024

Agent replied · 24 August 2024

Thank you for your review the team will be delighted with your comments

5/5

Trustpilot

Fantastic service and friendly people

Paul Meakin SelsdonWe have nothing but good things to say about Paul Meakin in Selsdon. It was a long process selling our flat but this was due to the market and not Paul Meakin. Sam and Amy in particular who dealt with us during our sale were fantastic. Both were kind, warming and very supportive throughout the process. They were always friendly and there when we needed any help. The biggest thing that impressed me with them both and Paul Meakin was the fact that at no point did we ever feel pressured to do anything for their benefit. They supported on what was best for US at all times and this was huge for us, as this is not always the case with Estate Agents. I couldn’t recommend Paul Meakin highly enough and their service and understanding has been brilliant.Would certainly use them again in the future.Thank you Paul Meakin.

Fabio · 23 July 2024

Agent replied · 23 August 2024

Thank you for your review and valued buisness.

5/5

Google

Paul Meakin (PM) dealt with our slightly problematic probate house sale which took over a year to complete. There was a sale that fell through and purchasers (developers in the main) who made silly offers which PM dealt with quite robustly. PM understood the market, which was in a state of flux, the property itself and its potential. The property was vacant but PM still kept us informed of viewings. The sales brochure was fine with pictures of the garden and all rooms, warts and all. PM eventually achieved a sale not far off the asking price. All communication was prompt and accurate including those involving solicitors.

Peter · 13 March 2024

Agent replied · 11 June 2024

Thank you Peter for your review, valued business and trust for the sale progress with the team

5/5

Trustpilot

I have been using Paul Meakin Estate…

I have been using Paul Meakin Estate Agents now for more than 10 years, Alison and her team look after the letting of my property dealing with the many issues that i have had. If you are looking for a local friendly independant estate agent then look no further........

Johnners · 10 April 2026

5/5

Google

The team at Paul Meakin in Selsdon have been absolutely fantastic from start to finish. They are all so helpful and have kept us up to date throughout the process of selling our house. Can not recommend them highly enough. Special thanks to Sam and Gill who were our main points of contact. Always available to answer our questions, super helpful and professional. Thank you all much. Nicola and Phil

NAP · 25 July 2024

Agent replied · 24 August 2024

Thank you for sharing your experience and for your review. The team will be delighted with your feedback.

5/5

Trustpilot

Fantastic service

The team at Paul Meakin in Selsdon have been absolutely fantastic from start to finish. They are all so helpful and have kept us up to date throughout the process of selling our house. Can not recommend them highly enough. Special thanks to Sam and Gill who were our main points of contact. Always available to answer our questions, super helpful and professional. Thank you all much. Nicola and Phil

Mrs · 7 July 2024

Agent replied · 12 June 2024

Thank you for your review and valued custom.

5/5

Trustpilot

Excellent Customer Service

I would like to express my gratitude to the staff at Paul Meakin Estate Agent in Selsdon Branch for their exceptional help in assisting me with the purchase of my new property. Throughout the process, they proved to be a dedicated and knowledgeable team with great expertise in the market. Sam's, Natalie's, and Amy went out of their way to provide valuable advice and answer any questions I had, making the whole experience seamless and stress-free. I was impressed with their professionalism and customer service, which exceeded my expectations every time. Their outstanding quality of service is unmatched, and I would highly recommend Paul Meakin Estate Agent Selsdon to anyone looking to buy their first home or investment property.

Olu · 9 November 2023

Agent replied · 11 June 2024

Thank you for your review, the team will be delighted with your feedback.

5/5

Google

Excellent estate agents, very quick response times, very friendly and knowledgeable and extremely honest and trustworthy. I felt the team at paul meakin went above and beyond to assist us with the purchase of our home. Even as the sale was going through they was more than happy to assist us with any problems which come up. I could not ask for anything more than the extremely high standard, friendly and professional service we have received from this estate agents. Anybody who is looking to buy or sell a property this estate agents are excellent. Thank you to Sam, Amy and Natalie who I regularly spoke to, and all the other lovely people who work here.

Kristina · 15 October 2023

Agent replied · 11 June 2024

Thank you for your review and valued business the team will be delighted with your comments.

5/5

Trustpilot

myThey have made the buying process completely stress-free and we cant thank them enough!self and my partner have just…

Myself and my partner have just purchased our first home through Paul Meakin. We couldn't be happier with the service they provided. Niam showed us the property first and we were so impressed with the viewing, he answered every question we asked and went into detail about the history of the property which was so important. Natalie and Emma have been great with communication. Quick, fast replies to all of my questions. They have made the buying process completely stress-free and we cant thank them enough!

Lucy · 1 October 2025

Agent replied · 25 December 2025

Thank you for your review and valued custom the sales team will be delighted with your comments.

1/5

Google

Extremely disappointing experience with this estate agent. They were marketing several properties on the same road, but one in particular was in poor condition. I was appalled at the lack of professionalism one of their agents openly blamed tenants for major structural and maintenance issues, including significant leaks, unsafe electrics hanging off the wall, and outdated plumbing. These are clearly landlord neglect issues, not tenant related, and yet the tenants had been left living in distressing conditions for years. The fact that Paul Meakin had confirmed they managed these rentals says a lot about the standards they are willing to support. As a buyer, the experience was equally poor. After viewing properties (some twice), I received nothing but automated emails and no personal follow-up calls. For a serious buyer, this lack of effort screams laziness and a complete lack of care about making sales. On multiple occasions, their staff couldn’t answer even basic questions about the property, no brochures were provided at first viewings, and overall the attitude felt dismissive and unprofessional. In one case, I ended up educating the agents themselves on key details they should have already known. Eventually, the property I was most interested in was removed from the market as unsellable. If I didn’t have the knowledge and experience I do as a current homeowner, I could have wasted thousands pursuing it further. This agency gives the clear impression of being underqualified, uninterested, and lacking even the most basic standards of customer service. As a motivated buyer who is actively looking to purchase, and as someone who already owns property, I would strongly advise sellers not to list with Paul Meakin. They show little dedication to buyers, no care for tenants, and an overall lack of professionalism that reflects poorly on the entire business.

Savanna · 13 September 2025

Agent replied · 12 November 2025

Thank you for taking the time to share your feedback. We are very disappointed to hear that you felt your experience with us fell short of expectations. As a company that prides itself on delivering a high standard of customer service, it is never our intention for a client to feel dissatisfied. We would like to clarify that Paul Meakin does not manage this property as rentals and therefore we are not responsible for their maintenance or condition. Our role on this occasion is solely to market the property on behalf of the seller. That said, we fully appreciate how frustrating it must have been to view a property that did not meet your expectations. We had already raised your concerns with the owner on previous occasions, and following further discussions, we removed the property from the market. In regard to communication, we acknowledge that there may have been delays at times while awaiting the seller’s responses to your enquiries, and we apologise if this caused frustration. Please be assured that we recognised you as a serious buyer and never intended for our contact to feel impersonal. We must respectfully clarify that your closing statements do not reflect the standards or values of our company. We take professionalism and client care very seriously, and we are confident this is demonstrated in the service we provide to our clients and reflected in their reviews. Nonetheless, your feedback has been noted and will be used to continue improving the way we support our buyers and sellers.

5/5

Trustpilot

EXCELLENT

EXCELLENT. The staff are professional, approachable, willing to help in any way. They offered really helpful and useful advice in all manner of situations that occurred during my dealings with them. Having dealt with other estate agents in the pursuit of a new property, their failings simply highlighted how good Paul Meakin are and they should be proud of the job they do. Thank you.

M · 29 January 2026

Agent replied · 5 June 2026

Thank you both for your kinds words, it was a pleasure to work with you

5/5

Trustpilot

I’ve used Paul Meakin for many years…

I’ve used Paul Meakin for many years now for full management of my property. They combine a professional service with a personal approach to me as a landlord. I am confident that they will keep watch on my property, respond quickly to any concerns the tenant has and keep me fully informed. I can wholeheartedly recommend them.

J · 2 April 2026

Agent replied · 5 June 2026

Thank you for your review and valued buisiness over the years

5/5

Trustpilot

Exceptional customer service and after care.

Just recently sold my property using Paul meakins Estate Agents. I have been using them for many years now. I previously rented, bought and sold over a 13 year period and wouldn't use anyone else. The staff at Paul meakins are very professional, polite and respectful and the standards are very high just what you want from your local Estate agents. I've just completed my sale and I have to give a special mention to Gill Arkwright who dealt with my completion. Gill's customer service skills was exceptional from start to finish highly professional and very knowledgeable. I had a lot of stress with my sale as it fell through twice and finally completed on my third. Gill was very good in dealing with my buyer, solicitor and purchase agent, she responded very quickly and was always happy to talk and put my mind at ease. I would definitely recommend Paul Meakin to anyone who wishes to sale or purchase as your in safe hands with a incredibly reputable company a agency you can trust! Thanks again to everyone.

Abdul · 14 June 2023

Agent replied · 11 June 2024

Thank your for your valued repeat business a review comments, the team and Gill will be delighted. Best wishes for your new home and thank you once again.

5/5

Trustpilot

Paul Meakin of Selsdon

Paul Meakin of Selsdon, were the agents we were buying our house from. Dealing with us was Gill Artwright, she was amazing as she was dealing with a chain of 9 houses. Gill kept us updated and ensured we all were aware of where each of us were on every stage, Gill would be very prompt in returning our calls and emails. Gill went an extra mile and was amazing and brilliant to synchronise all 9 houses to complete and move on the the same day despite nail biting last minute hiccups. To rate Gill as 5 star is underrating her, we give her 10 golden stars.⭐ Thank you Gill Artwright.

Azra · 29 May 2023

Agent replied · 11 June 2024

Thank you for your valued business and review, Gill and the team will be delighted with your comments.

5/5

Trustpilot

Sian and Gill were amazing

Sian and Gill were amazing , they put in extra effort outside of their normal duties to help speed along my house buying process

Rolex · 28 October 2025

Agent replied · 25 December 2025

Thank you for your review and feedback the team will be delighted.

5/5

Google

I have found Paul Meakin Selsdon, to be very professional. I was selling my parents home as part of probate and they were very mindful of that in all their contact and correspondence with me. Gill was my main contact as the process moved forward and I can’t thank her enough for being so supportive and understanding and keeping me updated. I would definitely recommend Paul Meakin, Selsdon.

Lalita · 12 February 2024

Agent replied · 11 June 2024

Thank you for your review and valued buisness the team will be so happy with your review.

5/5

Trustpilot

Amazing Estate Agents

I cannot recommend Paul Meakin enough. From the moment they came to value our house to the day of completion, they were amazing. Amelia took all of the photos of our house and made it look perfect, Michelle helped us to sell it within a few days and Gill was an amazing sales progressor. She helped us through the whole process once under offer and was an incredible support to us. Gill was extremely responsive, keeping us in the loop at all stages and helping to answer any queries. Thank you so much to the whole team!

Abi · 10 April 2023

Agent replied · 11 June 2024

Thank you for your valued business and review comments the team will be delighted with your feedback.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Paul Meakin Estate Agents's Google reviews

Questions about Paul Meakin Estate Agents South Croydon

How many reviews does Paul Meakin Estate Agents South Croydon have?

Paul Meakin Estate Agents's South Croydon office has 592 reviews across four platforms: 64 on Google, 3 on Facebook (across the whole business), 1 on Yell, 524 on Trustpilot (across the whole business).

What is Paul Meakin Estate Agents South Croydon's rating?

Paul Meakin Estate Agents South Croydon is rated 4.9 out of 5 across all 592 reviews, and 4.5 out of 5 on Google from 64 reviews.

Where is Paul Meakin Estate Agents's South Croydon office?

Paul Meakin Estate Agents South Croydon, 216 Addington Road, South Croydon, CR2 8LD.

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