Every review we hold for the South Croydon office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExceptional customer service and after care.
Just recently sold my property using Paul meakins Estate Agents. I have been using them for many years now. I previously rented, bought and sold over a 13 year period and wouldn't use anyone else. The staff at Paul meakins are very professional, polite and respectful and the standards are very high just what you want from your local Estate agents. I've just completed my sale and I have to give a special mention to Gill Arkwright who dealt with my completion. Gill's customer service skills was exceptional from start to finish highly professional and very knowledgeable. I had a lot of stress with my sale as it fell through twice and finally completed on my third. Gill was very good in dealing with my buyer, solicitor and purchase agent, she responded very quickly and was always happy to talk and put my mind at ease. I would definitely recommend Paul Meakin to anyone who wishes to sale or purchase as your in safe hands with a incredibly reputable company a agency you can trust! Thanks again to everyone.
Abdul · 14 June 2023
Agent replied · 11 June 2024
Thank your for your valued repeat business a review comments, the team and Gill will be delighted. Best wishes for your new home and thank you once again.
★★★★★ 5/5
TrustpilotPaul Meakin of Selsdon
Paul Meakin of Selsdon, were the agents we were buying our house from. Dealing with us was Gill Artwright, she was amazing as she was dealing with a chain of 9 houses. Gill kept us updated and ensured we all were aware of where each of us were on every stage, Gill would be very prompt in returning our calls and emails. Gill went an extra mile and was amazing and brilliant to synchronise all 9 houses to complete and move on the the same day despite nail biting last minute hiccups. To rate Gill as 5 star is underrating her, we give her 10 golden stars.⭐ Thank you Gill Artwright.
Azra · 29 May 2023
Agent replied · 11 June 2024
Thank you for your valued business and review, Gill and the team will be delighted with your comments.
★★★★★ 5/5
TrustpilotSian and Gill were amazing
Sian and Gill were amazing , they put in extra effort outside of their normal duties to help speed along my house buying process
Rolex · 28 October 2025
Agent replied · 25 December 2025
Thank you for your review and feedback the team will be delighted.
★★★★★ 5/5
GoogleI have found Paul Meakin Selsdon, to be very professional. I was selling my parents home as part of probate and they were very mindful of that in all their contact and correspondence with me.
Gill was my main contact as the process moved forward and I can’t thank her enough for being so supportive and understanding and keeping me updated. I would definitely recommend Paul Meakin, Selsdon.
Lalita · 12 February 2024
Agent replied · 11 June 2024
Thank you for your review and valued buisness the team will be so happy with your review.
★★★★★ 5/5
TrustpilotAmazing Estate Agents
I cannot recommend Paul Meakin enough. From the moment they came to value our house to the day of completion, they were amazing. Amelia took all of the photos of our house and made it look perfect, Michelle helped us to sell it within a few days and Gill was an amazing sales progressor. She helped us through the whole process once under offer and was an incredible support to us. Gill was extremely responsive, keeping us in the loop at all stages and helping to answer any queries. Thank you so much to the whole team!
Abi · 10 April 2023
Agent replied · 11 June 2024
Thank you for your valued business and review comments the team will be delighted with your feedback.
★★★★★ 5/5
TrustpilotOur business relation
Our business relation, experience, now spanning four years, has been very pleasant as we are working with honest and very good-natured people. They have always responded to our requests promptly and without creating problems, always helping to resolve what is truly necessary. The staff is quite competent, especially our agent Aimee Taylor.
Catia · 1 April 2026
Agent replied · 5 June 2026
Thank you for your review Aimee will be delighted with your comments
★★★★★ 5/5
TrustpilotFantastic company to deal with!
Fantastic company to deal with, it has been a pleasure to deal with Paul Meakin team right from our first meeting regarding the sale of our property. They have been friendly, honest, efficient, they have always been there to answer our questions and, have made us comfortable at every stage of the process.All staff are 100% dedicated along with the total understanding of your expectations, the end result makes you feel they are not only business people but also people who care. We would definitely recommend this estate agency as they go out of their way to get results for their clients.A particular thanks to Amelia, Amy, Michelle, Gill and Natalie, you have been amazing!
Fra · 22 February 2023
Agent replied · 11 June 2024
Thank you for your valued business and review the team will be delighted with your comments.
★★★★★ 5/5
TrustpilotHighly recommend the team at Paul Meakin, Selsdon
I needed to sell my family home that held 60+ years of memories and from the start I had the professionalism of Sam who gave me very sound advice whilst understanding that there were emotional ties involved for me and was sensitive to this. Very quickly there were a number of prospective buyers. When I had accepted an offer Gill worked tirelessly to see through the process for me and the buyers. There were some unforeseen matters to solve and the communication was excellent from Gill which enabled us to conclude things as soon as possible. The team are friendly and very pleasant to deal with. I highly recommend them.
Linda · 16 February 2023
Agent replied · 11 June 2024
Thank you for your review and comments the team will be delighted with your review and thank you for your valued business
★★★★★ 5/5
TrustpilotVery professional and supportive
I have found Paul Meakin Selsdon, to be very professional. I was selling my parents home as part of probate and they were very mindful of that in all their contact and correspondence with me.Gill was my main contact as the process moved forward and I can’t thank her enough for being so supportive and understanding and keeping me updated. I would definitely recommend Paul Meakin, Selsdon.
Lalita · 23 January 2024
Agent replied · 11 June 2024
Thank you for your valued buisness and review the team will be delighted with your feedback.
★★★★★ 5/5
TrustpilotPaul Meakin Lettings Department
Paul Meakin Lettings Department have looked after me and my tenancy in two properties now; consecutively since 2012. I have always received first class service from them; especially manager Allison Banks and Aimee Taylor. In my experience, both these lovely ladies are highly efficient and have always been quick to act with addressing any issues and getting them satisfactorily resolved! They act with sincere care, understanding and integrity with their clients in all areas. I have been very happy with the services provided by Paul Meakin and I highly recommend!
Karen · 20 April 2026
★★★★★ 5/5
TrustpilotFantastic estate agent in every way
Fantastic estate agent in every way! By far the best estate agent we have ever used. As sellers, right from the first price estimate Emma Meakin had the insight into the specific buyer we needed to sell our flat at a better price than other estate agents advised. In the end our buyer was identical to who she described we should be aiming to sell to. The team were amazing throughout, our sale took longer than expected due to issues with buyers that had nothing to do with Paul Meakin and the team were kind and patient throughout and continued to work hard to get our flat sold at the right price. We worked with Emma, Natalie, Adam, Amelia and Michelle and cannot speak highly enough of all of them. So friendly, knowledgeable and professional, they always had our complete trust. On top of all this, their fees are reasonable, their photos and listing of the flat was very impressive and they were always on hand to manage our chain, even stepping up and calling all parties when solicitors were slow. Thank you so much Emma and your fantastic team! We will be recommending Paul Meakin to everyone we know, and have already recommended them to friends who had a similar positive experience.
George · 9 November 2022
Agent replied · 11 June 2024
Thank you for your kind word and review George and Jess, it’s been an absolute pleasure to work for you.
★★★★★ 5/5
TrustpilotI bought my property in New Addington…
I bought my property in New Addington through Paul Meakin and as a first time buyer, the whole process was difficult at beginning. But the supports and professional advices that I received from the team in the Addington branch made it easy for me as things were progressing. The whole team were fantastic and very helpful especially Amy Hedgecox who I first met while I was viewing properties in different areas. Also, Natalie Chapman was amazing, she replied to my emails promptly and answered all my questions. Though, there were so many other staff that assisted me during the processing but I only remembered Amy and Natalie. Thanks to you all
Sunny · 17 October 2022
Agent replied · 11 June 2024
Thank you for your review and comments Amy and Natalie will be delighted with your feedback.
★★★★★ 5/5
TrustpilotCustomer care at Paul Meakin just great 😌
From the very start of getting in touch with Paul Meakin we have had such professional helpWithin 5 months of putting our home on the market, we are happily settling into our new home and love it Thank you Amelia, Amber and all the staff for all your help Kindest regards Bill and Anne
Anne · 22 July 2024
Agent replied · 23 August 2024
Thank you for your review and valued buisness.
★★★★★ 5/5
TrustpilotPositivity in abundance
We cannot thank Paul Meakin estate agents enough for everything they done with the sale of our house.The staff’s constant abundance of positivity and motivation when at times we felt like giving up was absolutely invaluable. A special thank you to Amelia who was absolutely fantastic is a real asset to the establishment. She always kept us updated on everything, was always so engaging and never gave up on our “quirky” house. Also a special thank you to Emma Meakin who continually helped us throughout the selling journey, from the very start to the finish. And to Natalie Chapman and Michelle Roberts who saw us over the finishing line! :-)We would certainly recommend Paul Meakin estate agents to EVERYONE!!!!
Mark · 14 September 2022
Agent replied · 11 June 2024
Thank you for your valued business and comments the team will be delighted with your feedback.
★★★★★ 5/5
Trustpilot5 Star Service from a wonderful team!!
A massive THANK YOU! to Amy, Sam & team @ Paul Meakin Selsdon for their commitment and dedication in providing such a great service. I was very impressed with the photos/video and brochure that was compiled by Sam to market my property. Amy was very professional throughout the whole process and went above and beyond in guiding the sale through. I highly recommend this very caring team.
Christine · 12 October 2023
Agent replied · 11 June 2024
Thank you for your lovely review of the team and for your valued buisness
★★★★★ 5/5
TrustpilotPaul Meakin Estate Agent
Paul Meakin Lettings team have been helpful, responsive and welcoming from day one. The level of professionalism is very high, which makes such a difference to our experience. Thanks to Allison and Ami for looking after us.
Charles · 2 March 2025
Agent replied · 5 June 2026
Thank you for your valued business and review
★★★★★ 5/5
TrustpilotExemplary service.
Throughout our tenancy overseen by Paul Meakin Estate Agents we were guided through it by Aimee Taylor. We found her very personable, honest and forthright. Although there was a boiler problem initially, she dealt with this with alacrity and brought it to a satisfactory conclusion.Owing to problems with our chain of purchase, we had to ask for two extensions to our tenancy. Aimee was always ready to negotiate on our behalf and was very helpful in this regard and was prompt in replying to our other queries.The standard set by Aimee Taylor can only be described as exemplary.I thoroughly recommend Paul Meakin and especially Ms Taylor to anybody considering rentals.
Malc · 17 June 2022
Agent replied · 11 June 2024
Thank you for your review, Aimee will be delighted with your comments.
★★★★★ 5/5
TrustpilotOne of the best agents in the area
Having interacted with most of the local estate agents in the South Croydon area, Paul Meakin have been one of the most professional agents we have dealt with. Aimee showed us a couple of properties and was prompt and professionalism personified, and nothing was too much trouble. This followed through to us finding a rental (which I had previously contacted another agency about and had been informed it had gone!. During the contract process, Aimee was incredibly understanding and flexible with a number of things that cropped up on our end. Paul Meakin’s check in process is incredibly comprehensive and every mark documented and photographed - I was very impressed! I would encourage landladies/landlords to use Paul Meakin (coming from a prospective tenant I suspect a statement like this to be rare!)
Saleha · 16 April 2022
Agent replied · 11 June 2024
Thank you for taking the time to review the service you have received from the lettings team, they will be delighted with your comments 5star review.
★★★★★ 5/5
TrustpilotAimee Taylor @ Paul Meakin
An absolutely fantastic experience with Aimee at Paul Meakin! From the moment I met Aimee it was almost like having a personal shopper fitting me to my new future home. It was as if Aimee instantly understood what I was looking for and knew exactly how to match my needs. An Amazing and very Personal experience and I would highly recommend Aimee to the world and his wife! Not only is Aimee a wonderful personality she is dedicated and committed to providing an exemplary service. I experienced a few minor issues and the moment I made Aimee aware she was instantly available to support and enable a very happy outcome for me, my family and my new home.Aimee you are the real deal genuine article! Thank you for making me feel valued as a tenant. I too am also a landlady and from both sides of my lens I would happily choose you to manage my properties in the future. Take care and thank you for your beautiful energy!! 😍
Patricia · 18 March 2022
Agent replied · 11 June 2024
Thank you for your valued business and wonderful for review for the service you received from Aimee she will be delighted with your comments.
★★★★★ 5/5
TrustpilotA huge thank you to all the team
A huge thank you to all the team who work incredibly hard. A special mention to Heather, who was really supportive at the beginning of the selling process. To Sam, who is always there with sound, honest advice and is simply a credit to her profession. And then we have Gill… an exceptionally talented individual with a caring nature who was there every step of the way with us. Thanks again to you all!
Ross · 25 November 2022
Agent replied · 11 June 2024
Thank you for your review and valued business, the team will be delighted with your comments.
★★★★★ 5/5
TrustpilotLoved Selsdon!
We went today for our first viewing with Paul Meakin, and had a great experience.Heather was very professional, answered any questions we had promply and effeciently. Was our favourite viewing so far (out of 20 or so, that is saying a lot). We loved the area, and we are curently looking to a few more properties to have a look as well from the same agency in the same area, as we had a great experience today.Thank you so much
Stephen · 25 January 2022
Agent replied · 11 June 2024
Thank you for taking the time to review the team during your property search, they will be delighted with your comments and will remain focused on helping you find your new home.
★★★★★ 5/5
TrustpilotKnowledgeable, helpful and efficient: a positive house sale experience
From initial valuation to marketing prep, viewings, handling offers and keeping the sale running smoothly, Emma was a pleasure to work with. She understood our particular property; where other agents knew the road or the postcode and wanted to price compare accordingly, Emma understood the particular value of our house in terms of character, layout, orientation, potential. She also knows the local market and has good relationships with potential buyers so knew exactly who would be looking for our sort of home. Selling in the middle of a pandemic meant we needed an agent to filter out timewasters and respect hygiene guidelines, which the team did. Importantly, Emma also listened to our preferences about timing, especially around viewings - not always easy to manage in a heated market with two small children and all their stuff! - and completion (due to a long distance move). She kept up good communication throughout and helped us to sell to the right buyer at the right price within just a few weeks. The office staff were friendly and responsive to questions and helped the ongoing process run smoothly even though it took a bit longer than expected. If you’re looking to buy or sell in this area, recommended.
Meg · 13 January 2022
Agent replied · 11 June 2024
Thank you for your valued business and for your review of the service you received. The team will be delighted with your feedback.
★★★★★ 5/5
GoogleEstate Agent, Paul Meakin, have been both helpful and responsive in our dealings with them.
As a first time buyer, my son purchased his property through this agent.
What was particularly impressive, was that any member of the team handling the sale was able to provide updates even if others were out on valuations or on holiday.
As a fellow professional, this was reassuring and engendered confidence in the agent as a whole.
We were very happy to complete the purchase with this agent
Bob · 20 March 2025
Agent replied · 12 August 2025
Thank you for your valued buisness and review the team will be delighted with your comments.
★★★★★ 5/5
TrustpilotFantastic service from genuinely nice…
Fantastic service from genuinely nice people. Amy and Heather were absolutely excellent and never had an issue going the extra mile. Amy even provided advice on a property we were buying in Beckenham.Heather helped us achieve a wonderful price for a property and when the house we bought fell through quickly adapted our profile and helped us with our search for a new home (even houses outside of her area).I hardly ever leave reviews but felt compelled on this occasion.No hesitation, I 100% recommend PM and there amazing team.
Joshua · 9 September 2021
Agent replied · 11 June 2024
Thank you for taking the time to review our service and for your valued custom.
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