Every review we hold for the South Croydon office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFriendly, knowledgeable and pro-active
I recently worked with Paul Meakin Estate Agents on the sale of a property by auction and from the get go, found them to be helpful, pro-active, friendly and professional - they went out of their way to collect keys for the property and worked with me throughout the process resulting in a successful sale and a very happy client so looking forward to working with Sam, Amy and the team again in the future. Would highly recommend.
Stuart · 10 July 2020
Agent replied · 12 June 2024
Thank you for your review and valued custom, look forward to working with you in the future.
★★★★★ 4/5
TrustpilotMy experience was great, but the new home isn't.
My experience was great, Amy, Natalie and Gill were supportive from the start to end. I got my keys on Monday. Thanks guys.But the new home we purchased is sham, we only got to know that the roof was leaking at the staircase area when it rained yesterday, the former owners used paint to cover damp at this side and in both rooms due to leaky roof. The kitchen was boarded when they refurbished for selling purpose and the window looking into the garage from the kitchen is visible if you go into the garage. In the sitting room the decking also look damp like there is a leak from the toilet, but it was as well concealed by stain blocker.It's an old building with a noisy decking. The house was painted by former owners to make it look attractive to potential buyers like us. They also left items in the garage which we have to dispose of with money.
041082 · 6 August 2019
Agent replied · 12 June 2024
Thank you for taking the time to review the service we provided. We are sorry to read your comments about your new home, we strongly advise you to seek the advice of the surveyor instructed to carry out your survey. The team hope to assist you again in the future.
★★★★★ 5/5
TrustpilotWe had a lovely call once they received…
We had a lovely call once they received our request for a valuation & an appointment made for viewing our apartment was so quick. It did have to get altered slightly (the time of the day & viewer) but we reassured them that it was not a problem at all. The agent, Emma, who vistited us was very polite & not false at all. She gave us information as to what we should expect & did not come across with any pressure at all. Emma was lovely. Also, our original appointment was arranged to be with Charlotte & she called in the week to ask if we minded that the time of the appointment & agent were changed....having asked so politely & so early, we were happy to alter. We HIGHLY recommend Paul Meakin Estate Agents.
Miss · 15 June 2019
Agent replied · 12 June 2024
Thank you for taking the time to review the service you received.
★★★★★ 5/5
TrustpilotThank you for a smooth buying experience
Thank you all for making our buying experience such a pleasant one. Sam was wonderful, was able to give good advice and made every effort to meet all of our needs and more. We were able to bring contractors in, to measure up the house, early on in the process which was extremely helpful. The team were also very understanding whenever we needed to reschedule an appointment. Thanks for everything and I'm sure we'll see you around, now that we're locals! ;-)Kevin & Colette
Kevin · 29 May 2019
Agent replied · 12 June 2024
Thank you for taking the time to review the service you received.
★★★★★ 5/5
TrustpilotRecommend Paul Meakins
We have been with Paul Meakins for many years renting our property. Alison Banks is a very professional, knowledgable person to have in the rental arm of the company. She is very experienced and a very helpful person. We have also used the sales arm who are very good when it came to the selling of our house.I would thoroughly recommend Paul Meakins for your rental or sales needs.
Jon · 28 February 2022
Agent replied · 11 June 2024
Thank you for your valued business over the years, the lettings and sales team will be delighted with your comments.
★★★★★ 5/5
TrustpilotAn amazing experience with Paul Meakin
An amazing experience with Paul Meakin, so pleased we chose them as our Agent ! Sam Weller who manages their Selsdon Branch and her team were efficiency from start to finish and communicated with us each step of the way - so very important and so not the press that Estate Agents get sadly! They deserve every penny of their commission for a job well done !!! THANK YOU to you all !!!
Lance · 28 June 2021
Agent replied · 11 June 2024
Thank you for your review and valued business. Sam and her team will be delighted with your feedback.
★★★★★ 5/5
TrustpilotI love and appreciate Paul Meakin lettings👌👌👌👌
I have used Paul Meakin Estate agent since 2008. The level of professionalism is great, the staff are welcoming and love their job. The properties they manage are also top quality and I have not experienced any issues. I have mainly dealt with Alison and Charlotte King, these two ladies are amazing. If you want peace of mind, secure and well managed properties Paul Meakin is the place to go to. I can write a full A4 page about Paul Meakin.
Blessing · 9 April 2019
Agent replied · 12 June 2024
Thank you for awarding the Lettings Team a 5 star review, to read that you have been happy with the service since 2008 is fantastic.
★★★★★ 5/5
TrustpilotOutstanding Customer Service
It was more than 25 years ago since we last had any dealings with selling a property, and the process has evolved over that time, so we were a little apprehensive. We need not have worried …
Emma and her Team were superbly helpful, providing any advice needed, and helpful contacts when asked.
Communication was brilliant throughout the entire process.
Would we use them again ? ABSOLUTELY !
Mr · 6 April 2025
Agent replied · 29 July 2025
Thank you for your review and valued buisness the team will be delighted with your review.
★★★★★ 5/5
TrustpilotPaul Meakin were a fantastic agent and…
Paul Meakin were a fantastic agent and it was a simple and smooth process purchasing my property through them. The staff at Paul Meakin are friendly and extremely genuine in wanting to find you the right property; both Gill and Amy were a pleasure to deal with and were always readily available to assist in any way. Would fully recommend this estate agent, as they were a breath of fresh air compared to other estate agents.
Max · 13 August 2020
Agent replied · 11 June 2024
Thank you for taking the time to review the service you experienced and thank you for your valued custom.
★★★★★ 5/5
TrustpilotFantastic service - very happy
Paul Meakin have been managing my property for me for the last few years and have been absolutely fantastic, the communication has been great and if any issues have arisen regarding the property, it has always been sorted out very quickly, everyone I've spoken to has always been polite and helpful and I would highly recommend using them. A very big thanks to Helen and the lettings team at Paul Meakin
Jonathan · 6 August 2021
Agent replied · 11 June 2024
Thank you for taking the time to review the service you have received and for your continued business over the years.
★★★★★ 4/5
TrustpilotCommon sense and supportive
Thanks for making our move as stress free as practically possible considering it was a joint sale with another agent and the stresses that come with it not being as straightforward with solicitors and brokers all wanting things to run at their pace and not ours.. Thanks Emma and team we finally got moved into our new home and appreciate the common sense and reassurance you provided all round when things became stressful during our sale. Would definitely recommend.
Mrs · 8 February 2019
Agent replied · 12 June 2024
Thank you for taking the time to review our service, we are delighted you feel able to recommend Paul Meakin.
★★★★★ 5/5
TrustpilotJust Excellent
I've always found Paul Meakins exceptionally polite and helpful in every situation. Both Aimee and Allison are brilliant to speak with on any issues or concerns. They are always quick to respond to questions and just treat people with the up most respect. They put you at ease and reassure you through any complexities or issues. Really great and would recommend.
Leej168 · 4 April 2026
★★★★★ 5/5
GooglePaul Meakin were great from start to finish with both the sale and purchase of our properties. Gill was amazing and helped every step of the way with great communication and went above and beyond to help us.
Maria · 21 May 2024
Agent replied · 24 August 2024
Thank you for your review and feedback, the team will be delighted with your comments.
★★★★★ 5/5
TrustpilotFantastic service during difficult times
Emma Meakin was fantastic at keeping us updated on our purchase and pushing the entire chain along.During March and April our estate agent closed and were uncontactable for long periods. Emma was able to keep the chain together and ensure we eventually got through to exchange and then completion. If was a pleasure to deal with her and the rest of the team and I wouldn't hesitant to recommend Paul Meakin Estate Agents.
Andrew · 9 August 2020
Agent replied · 11 June 2024
Thank you for taking the time to review our service, your feedback and valued custom is very important to us we hope you enjoy your New Home.
★★★★★ 5/5
TrustpilotExcellent service
Paul Meakin handled a quite emotional house sale for me recently. Given the situation, the team were warm and compassionate throughout the process. From listing the property through to completion I was kept fully informed. The marketing effort was very evident to me and a buyer was secured quickly. Particular thanks Adam Watkins and Heather Beaumont. I wouldn't hesitate to recommend this estate agent.
Donna · 14 March 2022
Agent replied · 11 June 2024
Thank you for your valued business and review of the service you received, the team will be pleased with your comments
★★★★★ 5/5
TrustpilotExcellent service
Excellent service! Emma and the team went out of there way to make life easy for us. They provided useful information and advice all the way through in a really friendly and approachable way. We were living miles away. They were on hand looking after the bungalow and making sure the right items stayed or were cleared when we couldn't be there. All went smoothly on the day of the move. Very Good value too.
Mr · 21 June 2019
Agent replied · 12 June 2024
Thank you for your valued customer and five star review the team are so pleased you have been happy with the service.
★★★★★ 5/5
TrustpilotExcellent Letting Agents
Paul Meakin is an excellent letting agent. Communication is effective, agents are friendly and any issues with the property I rent are sorted swiftly. Would highly recommend.
Lauren · 1 April 2026
Agent replied · 5 June 2026
Thank you for your valued business and review the team will be delighted
★★★★★ 5/5
TrustpilotGreat job by Paul Meakin so big thanks…
Great job by Paul Meakin so big thanks to Sam, Gill and the rest of the team involved in our sale. Even got us a much better price than another agent suggested it was worth in a tricky market. Good and regular communication so highly recommend
Happy · 4 November 2023
Agent replied · 11 June 2024
Thank you for your valued buisness and review the team are delieghted with your comments.
★★★★★ 5/5
TrustpilotOpen, honest and supportive!
Heather has been absolutely amazing! Heather has been diligent with her approach, shown us beautiful homes and listened to our feedback to help us with our search. I am really looking forward to working with her to find our new home. Heather has taken time to listen, give an honest opinion and research and check her feedback before coming back to us. Thank you so much!
Natalie · 21 September 2021
Agent replied · 11 June 2024
Thank you for taking the time to review the service you have received the team will be delighted with your feedback.
★★★★★ 5/5
TrustpilotThank you Paul Meakin
Thank you Paul Meakin family! We could not have done this without you, and we are endlessly grateful for your hard work and expertise to land our first home! Special thanks to Gill who answered all our queries and took over the process from when the priced was accepted until it reached completion!
Abhi · 31 March 2023
Agent replied · 11 June 2024
Thank you for your review and feedback the team and Gill will be delighted, best wishes in your new home.
★★★★★ 5/5
TrustpilotWe would like to thank Amy and Josh for…
We would like to thank Amy and Josh for the time they spent with us last spring and summer. They patiently helped us discover the area and the types of property available in the Selsdon. They were very knowledgeable, friendly, professional and helpful throughout the process. Their approach made house hunting enjoyable. Their hard work helped us find the property that we have now purchased and are renovating in a great location.
Alan · 17 January 2020
Agent replied · 13 June 2024
Thank you for your review and valued custom, we hope to assist you in the future.
★★★★★ 5/5
TrustpilotTenant review
I am a tenant here for nearly 15 years. I feel secure and supported as a tenant and the quality of the service is excellent.
Katarzyna · 1 April 2026
Agent replied · 5 June 2026
Thank you for your review the team will be delighted with your comments.
★★★★★ 5/5
TrustpilotGreat service lovely staff
We made an online enquiry on a Saturday night and had a phone call response on the next day, Sunday, booked us in for a viewing the next Tuesday, so super fast. Really lovely staff and especially Amy Reynolds who showed us a property and had done her homework about the house, we felt in good hands. Would definitely like to deal with this agency again.
Grace · 23 June 2021
Agent replied · 11 June 2024
Thank you for taking the time to review the service you received the team with be delighted with your feedback.
★★★★★ 5/5
TrustpilotProfessional, responsive & friendly team!
My family & I have been renting a property via Paul Meakin for the past 5 years and I cannot fault them. Whenever we have had issues with white goods or needed any repairs, they have always been extremely attentive and responsive going above and beyond to try to get it rectified as soon as possible. The team are extremely friendly, approachable and professional.
Gemma · 4 March 2025
Agent replied · 11 June 2024
Thank you for your valued buisness and review
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