Every review we hold for the South Croydon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had great service from Martin & Co represented wonderfully by Karolina, she has played a vital role in us finding a suitable property to the point we would not have seen our end choice had it not been for her advice. throughout the process she has remained friendly, authentic and professional. We did view another property of a similar standard with another agent but they seemed a little less genuine; A great agent can make all the difference!
Bluue · 27 March 2020
Agent replied
Bluue Dean, thank you for your positive feedback. Karolina is a hardworking and genuine member of the team and i am delighted you had a positive experience with us. Kind regards, Peter Brown, Director.
★★★★★ 5/5
GoogleHad a great experience with Denusha in Lettings and the rest of the team! Professional, friendly, and efficient throughout. Highly recommended!
Jesmeena · 17 April 2025
Agent replied · 6 July 2025
Jesmeena, Hi thanks for your review, it is very much appreciated.
Kind regards,
Peter
★★★★★ 5/5
GoogleI have found a property to rent through Martin&Co (South Croydon branch). Once I have decided to let the property, the process was amazingly smooth, my e-mails were always answered promptly and all my doubts clarified ASAP. The staff is very professional, kind, reassuring and well mannered.
When it comes to properties, the experience starts from the agency, and this experience was 100% positive. I definetely recommend them!PositiveResponsiveness, Quality, Professionalism, Value
Rhadi · 30 June 2021
Agent replied
Rhadi, thank you for your glowing review. I am delighted that you enjoyed a 100% positive experience with us! Kind regards, Peter Brown, Director.
★★★★★ 5/5
GoogleGreat service from Matthew and the whole team!
Andrew · 30 July 2025
Agent replied · 15 October 2026
Andrew, hi many thanks for your review.
kind regards,
Peter Brown,
Director
★★★★★ 5/5
GoogleThe team at Martin & Co in Croydon are wonderful. They have been helpful, supportive and kind with our move to our new home. Freya in particular has been wonderful, checking in on anything we may need and responding to any questions we had really quickly. Highly recommend this agency and team if you are looking to rent/buy in the Croydon area.PositiveResponsiveness, Professionalism
Raji · 30 June 2022
Agent replied · 27 May 2024
Raji, hi thank you for your kind words and for taking the time to leave a review. We do hope you will be very happy in your new home. Kind regards, Peter brown, Director.
★★★★★ 5/5
GoogleRugile and Susan were great. Thank you very much, I am very happy in my new home!
Mariona · 25 March 2022
Agent replied
Mariona, hi, many thanks for your review. Delighted that we could be of service and that you are enjoying your new home.
Kind regards, Peter Brown, Director.
★★★★★ 5/5
GoogleI was offered amazing speedy service and I would like to give a special thank you to Rugile Norbutaite who helped me a lot during a stressful time and made this move as smooth as it could be. Fantastic service
Jonathan · 25 February 2023
★★★★★ 5/5
GoogleServices - Beyond Imagination. Thank you Team
Dharmik · 25 February 2023
Agent replied
Dharmik, hi thank you for your review. We do hope you will be very happy in your new home. Kind regards, Peter Brown, Director
★★★★★ 5/5
GoogleServices - Beyond Imagination.
Thank you Team
Dharmik · 24 February 2023
Agent replied
Dharmik, hi thank you for your review. We do hope you will be very happy in your new home.
Kind regards,
Peter Brown,
Director
★★★★★ 5/5
GoogleI rented a flat through Martin & Co in Croydon and can highly recommend them. I'd read horror stories about other letting agencies but Martin & Co gets 5 stars. They're really transparent, no nonsense and everything is done properly by the book. Property Manager Kath was my contact and she was great to deal with, really helpful and friendly.
Tommy · 4 May 2018
★★★★★ 1/5
GoogleThe team was very good initially when first started the contract. However, when it came to taking my deposit back was delaying the work. Charged 90£ from the deposit saying for cleaning just for cleaning. ( i gave back the flat in a better condition then i got it) Staff named " Kaz" called herself as in charge was very unprofessional. She literally hanged up the phone in between conversation with the customer. Very unprofessional behaviour.
Tenzin · 26 April 2018
Agent replied
Dear David, We've tried with all our might, but the jobs you asked to be done earlier in the year were completed, and not related at all to the leak from the roof. Unfortunately, the leak from the roof required scaffolding because the roof was unsafe for the contractor to access using only a ladder. The scaffolding was arranged in a matter of days and the leak was repaired within the week; a response time we are happy with.
★★★★★ 5/5
GoogleNicholas has been incredibly helpful and has shown a sincere kind concern with regards to his tenet support. Can't say enough good things about his service...
Marco · 28 March 2019
Agent replied
Hi, thanks for your review. Nick has only been with us for 7 months but has brought with him a real desire to help our customers and clients. I am delighted to hear that he is taking good care of you. Kind regards, Peter Brown (Director).
★★★★★ 5/5
GoogleI have found a property to rent through Martin&Co (South Croydon branch). Once I have decided to let the property, the process was amazingly smooth, my e-mails were always answered promptly and all my doubts clarified ASAP. The staff is very professional, kind, reassuring and well mannered. When it comes to properties, the experience starts from the agency, and this experience was 100% positive. I definetely recommend them!
Rhadi · 27 March 2021
Agent replied
Rhadi, thank you for your glowing review. I am delighted that you enjoyed a 100% positive experience with us! Kind regards, Peter Brown, Director.
★★★★★ 5/5
GoogleEsra and the team were great throughout, thank you for making the purchase so easy :)
Chris · 9 December 2021
Agent replied
Chris, hi thanks for taking the time to leave a review and for the full 5 stars! I'm glad the purchase went smoothly and if we can be of any assistance in the future please do not hesitate to get in touch.
Kind regards, Peter Brown, Director.
★★★★★ 5/5
GoogleI have had excellent service from every member of staff I have engaged with namely Ru, Amy and Nick - They are all hard working and reliable. I find the agency as a whole very professional in approach and attitude and I am taken aback the speed and care they have shown me no matter how small my concerns are. This is how an agency should be run - TOP MARKS
Rob · 25 April 2020
Agent replied
Rob, thank you so much for your comments. We celebrated our 10th anniversary last year and have all worked very hard during that time to try and get things right. We may not always succeed but we are constantly trying to improve what we do. Peter Brown, Director'
★★★★★ 4/5
GoogleThe service I have received from Martin & Co has been very good. The process of finding a property and completing all the references and credit checks was very quick. Whilst I was looking around for somewhere to rent I saw lots of properties with different estate agents. Some of these properties were in very poor condition. All the properties I saw through Martin & Co were all in very good condition.
Augustus · 22 May 2019
Agent replied
Thank you for leaving positive feedback. By offering a proper professional service we attract proper professional landlords, with good quality properties. Kind regards, Peter Brown (Director).
★★★★★ 5/5
GoogleI previously had a nightmare experience with a Lettings agent, but I can honestly say the Martin & Co team at Croydon have absolutely changed my prospective. Such an amazing team, doing whatever they can to make my move smooth and painless.
Special shout to Rugile, who has really gone out her way to present a world class service!!!
Wayne · 4 June 2022
Agent replied
Wayne, thank you for your glowing endorsement! We do hope you will be very happy in your new home. Kind regards, Peter Brown, Director.
★★★★★ 5/5
GoogleI previously had a nightmare experience with a Lettings agent, but I can honestly say the Martin & Co team at Croydon have absolutely changed my prospective. Such an amazing team, doing whatever they can to make my move smooth and painless.
Special shout to Rugile, who has really gone out her way to present a world class service!!!
Wayne · 21 May 2022
Agent replied · 25 November 2023
Wayne, thank you for your glowing endorsement! We do hope you will be very happy in your new home.
Kind regards, Peter Brown, Director.
★★★★★ 4/5
GoogleWe had an extremely bumpy ride selling our property but I have to point out that Esra in the South Croydon office was fantastic throughout. She went above and beyond what was expected. I hope I never have to sell a property again, but if I do, Esra has set the bar very high as to what I would expect in terms of good service from an estate agent.
Neil · 21 May 2020
Agent replied
Neil, thank you for your comments. I'm glad we got there in the end and that you are very happy in your new home. Peter Brown, Director.
★★★★★ 4/5
GoogleThe service I have received from Martin & Co has been very good. The process of finding a property and completing all the references and credit checks was very quick. Whilst I was looking around for somewhere to rent I saw lots of properties with different estate agents. Some of these properties were in very poor condition. All the properties I saw through Martin & Co were all in very good condition.
A · 9 January 2019
Agent replied
Thank you for leaving positive feedback. By offering a proper professional service we attract proper professional landlords, with good quality properties. Kind regards, Peter Brown (Director).
★★★★★ 1/5
GoogleTried to call them to enquire about a property, the guy on the phone couldnt hear me and complained it was too loud in his office. maybe, find a space where you can actually have a conversation on the phone without me having to repeat everything 5 times! Clownshoes
James · 14 May 2023
Agent replied · 8 April 2024
James,
Hi, I'm sorry you found this to be a frustrating experience. We are a very busy open-plan office - it can be noisy at times with 10 people on the phone at the same time. Also, where we are being called from mobile phones, lines aren't always the best.
I'm sure we could have worked through it, if you had been a little bit more patient and not hung up on my colleague.....
Please give me a call directly on 0208 688 8565 if we may still be of assistance and I will call you back from somewhere quieter if need be.
Kind regards,
Peter Brown, Director.
★★★★★ 5/5
GoogleI have rented an apartment through Martin & Co Croydon branch over 3 years ago. I'm still in the same place and can say that the service I received was top notch. They have made the whole renting process very smooth (from viewing, through referencing to move-in). Thank you!
Lukasz · 5 May 2023
Agent replied · 4 May 2023
Lukasz, hi thanks for your review. I'm glad to hear you are still happy where you are and that our service has stayed with you. Kind regards, Peter Brown, Director.
★★★★★ 1/5
GoogleTried to call them to enquire about a property, the guy on the phone couldnt hear me and complained it was too loud in his office. maybe, find a space where you can actually have a conversation on the phone without me having to repeat everything 5 times! Clownshoes
James · 5 May 2023
Agent replied · 5 May 2023
James,
Hi, I'm sorry you found this to be a frustrating experience. We are a very busy open-plan office - it can be noisy at times with 10 people on the phone at the same time. Also, where we are being called from mobile phones, lines aren't always the best.
I'm sure we could have worked through it, if you had been a little bit more patient and not hung up on my colleague.....
Please give me a call directly on 0208 688 8565 if we may still be of assistance and I will call you back from somewhere quieter if need be.
Kind regards,
Peter Brown, Director.
★★★★★ 5/5
GoogleThe whole before & after process to rent a place were handled professionally by Rugile, Susan and Nicholas. Looking forward to a wonderful stay!
John · 15 October 2024
Agent replied · 4 June 2024
John, Hi thanks for your review, we do hope you will be very happy there also! Kind regards, Peter Brown, Director.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
