Every review we hold for the Somerset office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMy future living got my mum a lovely flat
My future living was excellent in helping find my mum a nice cosy flat. They was helpful and friendly through every stage and would highly recommend them.
Stuart · 10 June 2024
Agent replied · 23 October 2024
Thank you for your lovely review!
★★★★★ 5/5
TrustpilotThe admin side was 100% but the…
The admin side was 100% but the refurbishment of flat ie the new kitchen fit fell below standard. New kitchen was not fitted that well , base boards loose and not fitting properly. Old storage heaters which are not environmentally friendly. Otherwise a good experience
Paul · 13 February 2023
Agent replied · 16 June 2024
Thank you for your review Paul - I have passed your feedback about the kitchen to our maintenance team for future reference. Kind regards.
★★★★★ 5/5
TrustpilotEveryone was so friendly and helpful
Everyone was so friendly and helpful, all my questions and the application was dealt with very quickly. Would thoroughly recommend My Future Living .
Shirley · 30 April 2024
Agent replied · 16 June 2024
Thank you for your great review! I will pass this onto the team.
★★★★★ 5/5
TrustpilotI have the greatest respect and praise.
I have the greatest respect and praise for how I was dealt with by Dee and Ian. From my very first call to moving in and after moving in I have been treated with respect and professionalism.
Patrick · 17 May 2023
Agent replied · 16 June 2024
Thank you Patrick for such a glowing review! I will pass on your comments to Ian and Dee
★★★★★ 5/5
TrustpilotMoving from Spain
Having lived in Spain for over 20 years we found the UK very different to when we left. We were delighted with the help and reception shown by the staff to my daughter and my wife and I both before our move and subsequently. Thank you all.
Graham · 27 April 2022
Agent replied · 16 June 2024
Hi Graham - thank you for your review we are pleased that you were so happy with our service.
★★★★★ 5/5
TrustpilotRoo and Dee have been fantastic
Roo and Dee have been fantastic. Quick and efficient service
Lynn · 4 November 2024
Agent replied · 24 December 2024
Thank you for your lovely review, I will pass this onto Roo and Dee!
★★★★★ 5/5
TrustpilotI was just happy everything went so…
I was just happy everything went so smoothly, also how each member of my future living dealt with my process.
Gerry · 14 May 2024
Agent replied · 16 June 2024
Thank you for your great review!
★★★★★ 1/5
GoogleI did not like the area, nothing to do . At n8ght too many kids roaming the streets and parks, felt very unsafe...in the Court, there is a lot of negativity between managers an residents...
Rosemarie · 17 April 2023
Agent replied · 21 June 2024
Thank you for your feedback - could you let us know which development you live in? If you would like to speak to us about any issues - call 01823 793 420 or email enquiries@myfutureliving.co.uk
★★★★★ 5/5
TrustpilotFrom the beginning of my journey I have…
From the beginning of my journey I have had nothing but help with my move. I am now settled and very happy indeed
Doreen · 29 January 2024
Agent replied · 16 June 2024
Thank you for your lovely review. It's great to hear you have settled in well.
★★★★★ 5/5
TrustpilotThe staff were always very professional…
The staff were always very professional and helpful. Excellent telephone manner and quick response to email enquiries. They made what can often be a traumatic experience dealing with property moves into a pleasant and hassle free experience. I will recommend My Future Living.
Mrs · 28 April 2022
Agent replied · 16 June 2024
Thank you for your review, its great to hear that you were so pleased with our service - we hope you are settling well into your new home.
★★★★★ 5/5
TrustpilotGreat welcome problem with the oven…
Great welcome problem with the oven sorted new oven installed in 24hours
John · 12 August 2024
Agent replied · 23 October 2024
Thank you for your review!
★★★★★ 5/5
TrustpilotFirst time renting for my elderly…
First time renting for my elderly mother. The whole process was very straightforward, staff knowledgeable, friendly and polite. Communication maintained throughout the whole process.Result, one easy move, one very happy mother.
R.L · 22 June 2023
Agent replied · 16 June 2024
Thank you for your great review. We hope your mother has settled in well in her new home.
★★★★★ 5/5
TrustpilotOutstanding service
Outstanding service! The staff was attentive and helpful, making my experience exceptional.
Anna · 31 July 2024
Agent replied · 23 October 2024
Thank you for your great review!
★★★★★ 5/5
TrustpilotEveryone at My Future Living were…
Everyone at My Future Living were extremely helpful. Very nice people to speak with and always answered your queries quickly
Sal · 27 February 2024
Agent replied · 16 June 2024
Thank you for your great review.
★★★★★ 5/5
TrustpilotFriendly and efficient staff
Our move was made easy and smoothly . agents again My Future Living were friendly ,efficient ,patient and helpful and we are more than happy . Thank you 😊
Peggy · 24 July 2023
Agent replied · 16 June 2024
Thank you for your great review we are glad you are happy in your new home
★★★★★ 5/5
TrustpilotMy Future Living are very professional…
My Future Living are very professional and were very helpful and explained every step towards renting my tetirement flat. I would recommend them to anyone thinking about moving into a retirement property. I am very happy where I am now living.
Madeleine · 19 March 2022
Agent replied · 16 June 2024
Thank you so much for such a glowing review - we are really pleased to hear that you are happy in your home.
★★★★★ 5/5
TrustpilotSo helpful!
I am renting a flat and have been in contact with diffent person from My Future Living and I have found them all very polite, helpful and willing to help.
Josette · 20 March 2023
Agent replied · 16 June 2024
Thank you for your lovely review Josette
★★★★★ 5/5
TrustpilotFirst class service
Exceptional telephone service,friendly staff and a small maintenance issue was followed up immediately
June · 4 May 2024
Agent replied · 16 June 2024
Thank you for your great review!
★★★★★ 5/5
TrustpilotHassle-free
My future living responded to my repair request promptly and the plumbing issue was resolved within a few days. The plumber was well presented and efficient. I found the repair request form very easy to navigate.
Janet · 18 May 2022
Agent replied · 16 June 2024
Thank you for your review!
★★★★★ 5/5
TrustpilotEveryone involved with the arrangements…
Everyone involved with the arrangements re my new flat have been efficient x helpful on all levels I'm settling happily here .Big thankyou to Homeport House manager Tony very welcoming and very helpful
Mary · 21 September 2022
Agent replied · 16 June 2024
Thank you for your review - we are so glad you are settling in well to Homeport House
★★★★★ 4/5
TrustpilotI appliedfor a property to rent with my…
I appliedfor a property to rent with my future living and was luckily successful, the process was straightforward and if I had any queries I was able to speak to staff at myfuturelivingand was answered immediately.
Nuala · 20 April 2022
Agent replied · 16 June 2024
Many thanks for your review - we are really pleased to hear that you were able to get in touch with us easily
★★★★★ 4/5
TrustpilotNot yet completely moved in but plans…
Not yet completely moved in but plans going well and hope to be settled in shortly. Apart from the items mentioned outstanding which have been seen to, everything seems to be running smoothly. Many thanks.
Mrs · 18 May 2022
Agent replied · 16 June 2024
Thank you for your review! We hope you settle in well when you are all moved in!
★★★★★ 5/5
TrustpilotVery friendly and efficient!
Very friendly and understanding folks in the office. They respond very promptly. Their paper work is easy to understand. They accommodated my unique needs. I highly recommend this company.
Mr · 24 November 2022
Agent replied · 16 June 2024
Thank you for your great review Gary - we're so pleased your happy with our service.
★★★★★ 5/5
TrustpilotBrilliant company
Excellent help from the company as we started process of renting from them until our move in date. Many thanks to the team of staff involved.
Sue · 13 February 2023
Agent replied · 16 June 2024
Many thanks for your great review, we are so pleased you have been happy with our service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.