Every review we hold for the Solihull office, from every platform, shown as written. First names only.
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4/5
TrustpilotYour move
StillGoing through the process no issues as of yet
Deena Β· 4 October 2024
Agent replied Β· 23 November 2024
We appreciate you taking the time to share your experience. We're glad to hear that you haven't encountered any issues so far and hope we can live up to your expectations going forward!
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4/5
TrustpilotHelpful staff and a very responsibleβ¦
Helpful staff and a very responsible price for the service.
Mr Β· 18 September 2024
Agent replied Β· 23 November 2024
Hi Nicholas,We appreciate your kind words about our staff and pricing. We strive to provide excellent service at a fair price. We're glad you had a positive experience.Regards,Your Move
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5/5
TrustpilotVery -good communications and firstβ¦
Very -good communications and first class customer service
Eltenbam Β· 16 October 2024
Agent replied Β· 23 November 2024
Thank you!
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1/5
TrustpilotTerrible
Been round to value my house for a part exchange and completely undervalued my property in favour of the new build company!
Gareth Β· 27 January 2024
Agent replied Β· 23 November 2024
Hi Gareth,Sorry that his has been your experience with Your Move. We would like to investigate this further. We will send you a request for more information, this will come directly from Trustpilot.Regards,Your Move
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5/5
TrustpilotPrompt, friendly and professional
From the onset, the staff understood that I needed to get the best price I could for my property and sell promptly, and that's exactly what they did. They were very personable and professional. So far they have kept me up to date with everything, giving sound advice and things seem to be going very smoothly with the sale.
Cait Β· 27 September 2023
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5/5
TrustpilotProfessional and friendly
Professional and friendly. Made the process easy
Robert Β· 17 October 2024
Agent replied Β· 23 November 2024
We appreciate you taking the time to share your positive experience. We're glad to hear that you found our team professional and friendly, and that we made the process easy for you.
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4/5
TrustpilotThe staff have been very friendly andβ¦
The staff have been very friendly and helpful
Mrs Β· 1 October 2024
Agent replied Β· 23 November 2024
We appreciate you taking the time to share your positive experience. We're glad to hear that our staff provided you with friendly and helpful service.
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5/5
TrustpilotExcellent service
Excellent service , polite and professional
John Β· 31 October 2024
Agent replied Β· 23 November 2024
We're so glad to hear you had a positive experience! We strive to provide excellent service and appreciate your kind words about our team's professionalism and politeness.
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5/5
TrustpilotKept up to date all way through
Mr Β· 11 October 2024
Agent replied Β· 23 November 2024
Thank you for your kind words. We appreciate you taking the time to share your positive experience.
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5/5
TrustpilotGreat company highly recommend
Great company to work with for selling our properties David has vast knowledge and is always extremely helpfull the team in the office are always friendly and helpfull with everything at this stressful time great job guys as always π
Gail Β· 23 September 2024
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5/5
TrustpilotGreat experience
Extremely approachable, friendly and professional!
SVITLANA Β· 7 November 2024
Agent replied Β· 23 November 2024
We appreciate your kind words! We strive to provide excellent customer service and are thrilled to hear that you found our team approachable, friendly, and professional.
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5/5
TrustpilotFriendly, expert
Friendly, experienced and on time engineer.
Mr Β· 23 October 2024
Agent replied Β· 23 November 2024
We appreciate you taking the time to share your positive experience. We're glad to hear you had a positive interaction with our engineer.
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5/5
TrustpilotMy Dream Home
The whole process of my home purchase has been smooth and swift thanks to the team led by Sophie, Jenny & even Anthony. I would recommend this agency to anyone without hesitation and thank everyone from Your Move for making my dream come true.
Bhanu Β· 16 July 2024
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5/5
TrustpilotThankyou to Zack and Joe so far in thisβ¦
Thankyou to Zack and Joe so far in this buying experience to make it as smooth as can be. I really appreciate your professional guidance and youβve always been on hand whenever Iβve needed you, thanks guys.
Fay Β· 6 November 2024
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5/5
TrustpilotA friendly and helpful group of peopleβ¦
A friendly and helpful group of people . Extremely professional and guided me through the process of selling my property . Very efficient intaking any pressure from me , and giving me useful advice on how to proceed with the sale .
Marie Β· 14 August 2024
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5/5
GoogleStaff were very helpful with any questions we had nothing was to much trouble. Thank you for your time and patience in helping all to go through so smoothly and quickly. All was done in house.
Susan Β· 11 October 2019
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5/5
TrustpilotVery helpful and friendly
Lee Β· 7 November 2024
Agent replied Β· 23 November 2024
We appreciate your kind words! We're thrilled to hear that you found our team helpful and friendly.
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5/5
TrustpilotLovely staff
Lovely staff, transparent and good communication.
Rach Β· 8 October 2024
Agent replied Β· 23 November 2024
Thank you for your kind words. We are delighted to hear that you had a positive experience with our staff and appreciate your feedback on our communication.
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5/5
TrustpilotOur expectation fulfilled. A potentially stressful transaction wasβ¦
A potentially stressful transaction was transformed into a smooth, guided, experience by professional but approachable staff. From the valuation, marketing advice, realistic advertising, arrangement of viewings, to confirmation of sale, with real time progress reports, the service was faultless.
Mr Β· 18 September 2024
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5/5
TrustpilotExcellent service.
Because our circumstances were not straight forward,we explained everything to Lynne who promised to keep us informed regarding the house we were interested in and she did exactly that,resulting in us securing the house we fell in love with.
Pamela Β· 18 September 2024
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5/5
TrustpilotHouse viewing
Very commutative and much knowledge
ROSEMARY Β· 11 October 2024
Agent replied Β· 23 November 2024
Thank you for your kind words. We appreciate you taking the time to share your positive experience.
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4/5
TrustpilotEfficient and friendly service
Efficient and friendly service. Helpful people.
Mr Β· 25 September 2024
Agent replied Β· 23 November 2024
Hi Donald,We appreciate your kind words about our service. We strive to provide a positive experience for all our customers, and we're glad you found our team helpful and efficient.Regards,Your Move
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5/5
TrustpilotThey kept me up to date with everythingβ¦
They kept me up to date with everything as I am disabled they helped me with the viewing of potential buyers of the property, sold my property very quickly, very pleased with how everything went.
BEVERLEY Β· 7 November 2024
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5/5
TrustpilotGreat service
Great service. Kevin really helpful
Ruthie Β· 3 October 2024
Agent replied Β· 23 November 2024
We're so glad to hear you had a positive experience with our team. We appreciate your kind words about Kevin's helpfulness. We strive to provide excellent service to all our customers, and we're happy to hear that we succeeded in your case.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.