Trusted Agent profile · Solihull

Your Move Murray Rogers, Bromwich reviews in Solihull

4.2

★★★★★ Great

1,162 reviews across 2 platforms

256 Chester Road, Castle Bromwich, Birmingham, B36 0JE, Solihull, B36 0JE

Your Move's office in Solihull, at 256 Chester Road, is rated 4.2 out of 5 across 1,162 reviews on two platforms, including 61 Google reviews rated 3.8.

Google logo

3.8 / 5

61

Reviews on Google

This office

Trustpilot logo

1,101

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Solihull office, from every platform, shown as written. First names only.

5/5

Trustpilot

Very helpful and friendly

Lee · 7 November 2024

Agent replied · 23 November 2024

We appreciate your kind words! We're thrilled to hear that you found our team helpful and friendly.

5/5

Trustpilot

Our expectation fulfilled. A potentially stressful transaction was…

A potentially stressful transaction was transformed into a smooth, guided, experience by professional but approachable staff. From the valuation, marketing advice, realistic advertising, arrangement of viewings, to confirmation of sale, with real time progress reports, the service was faultless.

Mr · 18 September 2024

5/5

Trustpilot

Excellent service.

Because our circumstances were not straight forward,we explained everything to Lynne who promised to keep us informed regarding the house we were interested in and she did exactly that,resulting in us securing the house we fell in love with.

Pamela · 18 September 2024

5/5

Trustpilot

House viewing

Very commutative and much knowledge

ROSEMARY · 11 October 2024

Agent replied · 23 November 2024

Thank you for your kind words. We appreciate you taking the time to share your positive experience.

4/5

Trustpilot

Efficient and friendly service

Efficient and friendly service. Helpful people.

Mr · 25 September 2024

Agent replied · 23 November 2024

Hi Donald,We appreciate your kind words about our service. We strive to provide a positive experience for all our customers, and we're glad you found our team helpful and efficient.Regards,Your Move

5/5

Trustpilot

They kept me up to date with everything…

They kept me up to date with everything as I am disabled they helped me with the viewing of potential buyers of the property, sold my property very quickly, very pleased with how everything went.

BEVERLEY · 7 November 2024

5/5

Trustpilot

Great service

Great service. Kevin really helpful

Ruthie · 3 October 2024

Agent replied · 23 November 2024

We're so glad to hear you had a positive experience with our team. We appreciate your kind words about Kevin's helpfulness. We strive to provide excellent service to all our customers, and we're happy to hear that we succeeded in your case.

5/5

Trustpilot

Professional and Precise

Great experience highly reccomended

Gary · 16 October 2024

Agent replied · 23 November 2024

Thank you for your kind words and for taking the time to share your positive experience. We're thrilled to hear that you had a great time and would highly recommend us to others.

5/5

Trustpilot

Very lucky to have samatha Kennedy as…

Very lucky to have samatha Kennedy as the agent that was selling the house we was buying. She was friendly, very helpful outside office hours and was a lot more communicative than my own estate agent. She's an asset to your move, and represents your company to the highest standard

Sarah · 2 February 2024

5/5

Google

Just completed a property rental,fantastic we delt with Rosie who was amazing very professional,great communication,friendly and we had a smooth process within 2 weeks.The whole team is fantastic kept us update with everything,made the process easy.

Dan · 11 October 2024

5/5

Trustpilot

A very good experience

I have had thus far a very good experience with your move, I was given good and helpful advice with a sympathetic ear following my father's passing from the very start, I was kept well informed throughout

Paul · 25 September 2024

5/5

Trustpilot

Great communication.

Miss · 7 November 2024

Agent replied · 23 November 2024

Thank you!

5/5

Trustpilot

Sorry 5 star previously

Carol · 3 October 2024

Agent replied · 23 November 2024

Thank you!

5/5

Trustpilot

Excellent service throughout

Mr · 18 October 2024

Agent replied · 23 November 2024

Thank you!

5/5

Trustpilot

Re house sale and purchase of new home

We found the service provided extremely good and from David initially coming out , he was thorough and very informative , Rachel and the girls were also very helpful , especially when things got very tense and upsetting , they negotiated on behalf of us and attained our dream home

Mrs · 11 January 2024

5/5

Trustpilot

Professional and friendly service

Our experience of Your Move has been exceptional from beginning to end! Stewart and his teams’ attention to detail, professional approach and, supportive and friendly customer service, was very much appreciated. Would have no hesitation recommending this company to others.

Gil · 16 July 2024

5/5

Trustpilot

Professional and friendly estate agents

I used Your Move to sell my Mum’s bungalow and was impressed with the friendly and professional service I received. I was informed on a weekly basis about the sale and also received text messages to let me know when a viewing took place. My Mum’s bungalow has now sold. Thank you to the Your Move team.

Ruth · 8 July 2023

5/5

Trustpilot

Felt more like a personal business than…

Felt more like a personal business than a large organisation. The team kept us fully informed at all time Over viewings and gave feedback. When we were having a wobble over the state of the housing market. They took the time to call us and discuss our worries. A gret team

Customer · 6 December 2023

1/5

Google

Wouldnt even give a star tbh I was threatened about a review my mom posted and told it was cause eviction if it was not removed and charged for beeding I did not damage as was clearly chewed by a dog which I do not have! Was also harassed to have the house back ready and early than I stated needed and when they was given the keys back was still not happy so glad I have nothing to do with them anymore. And there rude staff

Gemma · 11 October 2019

5/5

Trustpilot

It was great with all the process

It was great with all the process, every time i called th office i had always an answer an always a member of the team to help. To Jade a really Thank you for you help with all the moves and the time to help with all process.

Hugo · 1 February 2024

1/5

Trustpilot

The worst customer service

The margate office. The worst customer service.

Tori · 23 July 2024

Agent replied · 23 November 2024

Hi Tori,We understand your frustration with the customer service you received at our Margate office. We value your feedback and will use it to improve our service.Regards,Your Move

1/5

Trustpilot

I would like to add to my review

I would like to add to my review, we have been illegally evicted but David the director doesn’t think this is the case however citizen advice, shelter and housing standards and my property solicitor agree that it is an illegal eviction STAY CLEAR THEY DO NOT KNOW THE LAW AND WILL USE SCARE TACTICS!!

Megan · 5 September 2023

5/5

Trustpilot

Professional Service

From start to finish a professional and brilliant service provided by our local branch manager we could even contact her on her day off.

Malcolm · 12 July 2023

Agent replied · 23 November 2024

Thank you for the review!

5/5

Trustpilot

Very professional

Very professional, efficient and personable

CLAIRE · 18 August 2024

Agent replied · 23 November 2024

Thank you for your kind words. We appreciate your feedback and are glad to hear you had a positive experience.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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