Every review we hold for the Solihull office, from every platform, shown as written. First names only.
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5/5
TrustpilotHighly Recommend
Sandra, the agent dealing with my house sale has been amazing throughout. She is so prompt with everything and is always so supportive, highly efficient and friendly. Nothing is too much trouble for her. The manager has also been super prompt, informative and helpful with things. I highly recommend using Your Move.
Nicola Β· 12 October 2023
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5/5
TrustpilotWhat a fantastic service from start toβ¦
What a fantastic service from start to finish. From the director that was hands on from the start to all the staff. Very sufficient and communication was fantastic. Would highly recommend this service if looking for journey that's made easy and stress free. Very responsive to calls and emails. Thank you
Craig Β· 1 November 2023
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5/5
TrustpilotGreat people to deal with
Met at the property, discussed the sale of the property. Given a definite plan and agreed selling price. Easy from there informed of every viewing and offer. Had detailed information on what the seller did or not have in place discussed best options and sold the property
Anthony Β· 30 January 2024
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5/5
GoogleAmie was very professional but easy to talk to. She always returned calls and dealt with queries promptly. Very pleased with service given.
Margaret Β· 11 October 2021
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5/5
TrustpilotWe were very impressed with theirβ¦
We were very impressed with their attention to detail and the time they took to explain the entire sales process to us. They were extremely friendly, knowledgeable, and professional throughout. Highly recommend their services!
Jody Β· 26 September 2024
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5/5
TrustpilotFrom the onset
From the onset, the estate agent was open and honest and this remained the case until the outcome was achieved. Always available to provide reassurance and always made me feel he was looking after my best interests. 10 out of 10. Will be fully recommending their service to others
Customer Β· 13 December 2023
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5/5
TrustpilotTOP DOG OF ESTATE AGENTS
This company is the number one estate agents - very professional and helpful. You are not just a customer they look after you and guide you all the way throughout your buying or selling property
Marilyn Β· 28 August 2024
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5/5
TrustpilotThank you
Thank you . I believe you his flight is a new condition I did not see it yet The flat is new condition I trust you you,I havenβt seen this flat.I am taking it. Thank you
Customer Β· 9 August 2024
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5/5
TrustpilotExcellent Service !
Great experience from firstly marketing our property to regular updates and communication from the team providing feedback from viewingβs on the potential sale of our property. Excellent customer service and competitive pricing on providing services.
Julie Β· 23 August 2024
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5/5
TrustpilotI lovely team
I lovely team of people that got to understand my head very well. They went out of their way to help me throughout the whole selling process. Very impressed and would definitely use them again.
Mark Β· 14 August 2024
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5/5
TrustpilotOur experience with yourselves wasβ¦
Our experience with yourselves was fantastic as they kept us up to date each week with the progress of selling our property. Plus you sold the property within four which was excellent. Definitely recommend βYour Moveβ π
Mrs Β· 10 July 2024
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5/5
TrustpilotDecided to go with your move as katieβ¦
Decided to go with your move as katie was brilliant in explaining everything and the team was excellent all the way through sold in about 10 weeks would definitely recommend your move
Tina Β· 26 September 2024
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5/5
TrustpilotExcellent staff
Excellent staff , who I know are there to help me all the way through the house selling process
Jane Β· 6 September 2023
Agent replied Β· 23 November 2024
Thank you!Regards,Your Move
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5/5
TrustpilotFirst class
First class, highly professional service from valuing, advertising to sale. Good communication, prompt feedback, good advice and guidance every step of the way. Not only vested in selling my home but helping me find a property long before I decided to move. Cannot fault this helpful, friendly and dedicated team.
Sandra Β· 19 September 2023
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1/5
TrustpilotLEFT WITH NO HEATING OR HOT WATER FORβ¦
LEFT WITH NO HEATING OR HOT WATER FOR NEARLY 2 WEEKS WITH 3 CHILDREN. Disgusting!!!!!!
Poppy Β· 10 November 2023
Agent replied Β· 23 November 2024
Hi Poppy,Very sad to read your review, I'm sorry you had to go through this experience. We take matters like this very seriously and we would like to investigate this further. We will be sending a request via Trustpilot for more information.Regards,Your Move
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5/5
TrustpilotExcellent help from Jayne
jayne challoner was incredibly helpful, not only finding me a room to rent the day I called, but even dropping the keys to me on her day off as I lived far from the office. would give 6 stars if I could
Joshua Β· 28 February 2024
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5/5
TrustpilotI booked a valuation and katie Hillβ¦
I booked a valuation and katie Hill came,katie was fantastic and really explained everything to me she put me at ease and went above and beyond to make sure i understood everything, can't thank her enough
Tina Β· 20 June 2024
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5/5
TrustpilotStick with it
It was a bad time to sell due to interest rates and cost of living crisis.But we stood with your move and eventually sold.The branch kept us informed what was happening and we received regular emails.Glad we stayed with your move would have been easy to switch.
Michael Β· 24 October 2023
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5/5
TrustpilotGreat communication
Great communication, transparent and honest. Very proactive approach as evidenced by the fact that they sold the house in a fortnight when it had been on with another agent for 3 months.
Sarah Β· 14 August 2024
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5/5
TrustpilotYour Move staff are on the ball
Your Move staff are on the ball. They got us a buyer very quickly, and communicated well through the whole sale process. Would not hesitate to use them again.
Elizabeth Β· 13 September 2024
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5/5
TrustpilotRachel Smiles from Houghton office wasβ¦
Rachel Smiles from Houghton office was most helpful. We weren't able to view the property we purchased in normal office hours; alternative times and days to suit us, were arranged by Rachel - nothing was a bother to her.
JS Β· 14 March 2024
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5/5
GoogleWe would like to thank you for your excellent service and support in selling our property always on the end of the phone if we needed any info
Thanks again Dave
Dave Β· 26 July 2024
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5/5
TrustpilotYour Move Andrew Nicholson highly recommended
Your Move Andrew Nicholson helped me to purchase my first home. Everyone was friendly and supportive at all times and emails and phone calls were answered very promptly. I was given all the time I needed to look round the property. A faultless service and highly recommended.
Emily Β· 20 August 2023
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5/5
TrustpilotThis is my first experience of sellingβ¦
This is my first experience of selling a house, Ian and christine are very polite and helpful and are keeping me informed at every step of the process π
Michael Β· 21 August 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.