Every review we hold for the Solihull office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVery professional and polite staff
Very professional and polite staff, feedback given on a regular basis. Gave a true valuation, sold my property in a very fast time,
Kevin · 8 October 2024
Agent replied · 23 November 2024
We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that our staff provided you with professional and helpful service. We're glad that you felt confident in the valuation we provided and that we were able to sell your property quickly.
★★★★★ 1/5
TrustpilotFrustratingly poor service
Unfortunately did not feel listened to as a seller, did not feel that they had our best interests at heart and feel their communication was poor.
Ambler · 13 August 2024
Agent replied · 23 November 2024
Hi Amber,We understand your frustration and apologize that you felt unheard and that your best interests weren't prioritized. We value all our customers and strive to provide excellent service. We appreciate you bringing this to our attention and will use your feedback to improve our communication and ensure a more positive experience for future sellers.Regards,Your Move
★★★★★ 5/5
TrustpilotJade was amazing
Jade was amazing! Made this so easy.
JoanneKennington · 25 September 2024
★★★★★ 1/5
TrustpilotTerrible company to deal with
Terrible company to deal with. The communication is non existent to appalling. You have to continually contact them to take any action. They lost the keys to my property. I would not recommend using this company.
Karen · 27 January 2024
Agent replied · 23 November 2024
Hi Karen,Sorry to read your review, as you have left numerous reviews we have replied to the latest one.Regards,Your Move
★★★★★ 5/5
TrustpilotKaren is really good with clients and…
Karen is really good with clients and very professional
Shelia · 14 August 2024
★★★★★ 5/5
TrustpilotProfessional Service
Bex, Jennifer and Beth were all all amazing.
George · 28 August 2024
★★★★★ 5/5
TrustpilotVery supportive and proactive
Very supportive and proactive. Team are easily contacted and will always do their best to respond to any concerns or issues.
No · 11 October 2024
Agent replied · 23 November 2024
Thank you for your feedback! We're glad to hear that our team was supportive and proactive throughout your experience. Always here to help!
★★★★★ 5/5
TrustpilotI am a Landlord and used Your Move to find a
I am a Landlord and used Your Move to find a tenant. It was my first time using an agency to find tenants, so was apprehensive, particularly about the cost. They were very helpful and friendly. I felt they worked in my interests to get an excellent price for the property. Regarding the cost, I now understand there is a lot more work involved than I thought. So appreciate why they cost what they do.
Gary · 18 July 2023
★★★★★ 1/5
TrustpilotAvoid This Agency !!!
Avoid this agency, I have a broken door in my apartment since I moved in and I am trying to solve the issue since two months and they are unprofessional and always ignore my emails. I don’t recommend them at all.
Abdulrahman · 4 September 2023
Agent replied · 23 November 2024
Hi there,Sorry to read your review. I have sent a request for more information so we can look into this further, this will come directly from Trustpilot.Regards,Your Move
★★★★★ 5/5
TrustpilotEugine is a great guy and true to…
Eugine is a great guy and true to himself
Charalambos · 30 July 2024
★★★★★ 5/5
TrustpilotAmazing customer service
Amazing customer service, All the staff are hands on and they get the job done. I definitely will recommend
Philip · 30 October 2024
Agent replied · 23 November 2024
Thank you for your kind words! We're thrilled to hear you had such a positive experience with our team. We strive to provide excellent customer service and it's rewarding to know we met your expectations.
★★★★★ 5/5
TrustpilotCurrently selling through Your Move and…
Currently selling through Your Move and so far it’s been a really good experience. Sally gave us the best and most accurate valuation out of the three we had.Great advice on preparing the house for the market and when to go live (it sold in a week!).They facilitated the viewings and followed up with feedback, promptly.Very approachable with any questions we had and quick to respond.
May · 31 January 2024
★★★★★ 5/5
TrustpilotThe team are always on the end of the…
The team are always on the end of the phone giving helpful advice, and very pleasant to visit the shop
Mr · 11 October 2024
Agent replied · 23 November 2024
We appreciate your kind words and are thrilled to hear that you've had such positive experiences with our team. It's wonderful to know that you find our staff helpful and pleasant. We strive to provide excellent customer service, and your feedback is a testament to our team's dedication.
★★★★★ 4/5
TrustpilotWhy don’t you wait until the sale is…
Why don’t you wait until the sale is finalised. Then you will get a more accurate result. Just my opinion
Customer · 11 October 2024
Agent replied · 23 November 2024
We appreciate your feedback and understand your perspective. We strive to provide accurate information and will consider your suggestion as we continue to improve our services.
★★★★★ 5/5
TrustpilotVery good service from Daniel
Very good service from Daniel, Ayca and the team helped to progress sale and great communication with all parties involved would definitely recommend
Mal · 22 September 2023
★★★★★ 5/5
TrustpilotVery professional Service
Very professional. Turned up on time to value the property and spent time to make sure that I understood the process with regards to fees, photos and marketing. Kept me informed every step of the way with regards to viewings. Always return my calls. Very friendly approach. Excellent in every way. Will definitely recommend
Diana · 21 August 2024
★★★★★ 5/5
TrustpilotFrom start to finish excellent service
From start to finish excellent service, needed smooth sale and got it,staff very good and helpful 👍
Lindsay · 7 November 2024
Agent replied · 23 November 2024
We're so glad to hear you had a positive experience with us! It's wonderful to know our team was able to provide you with the smooth sale you needed. We appreciate your kind words and feedback.
★★★★★ 5/5
TrustpilotNew beginning
The Staff from the start have been so helpful nothing is to much trouble.Everything has been so professional and not hard to understand.
Philip · 1 September 2023
★★★★★ 5/5
TrustpilotFrom meeting Mat who valued the…
From meeting Mat who valued the bungalow at Rydal ave, to speaking to Sasha and other members of the Right Move team, they have all been very professional friendly and helpful, keeping me updated with viewings, and I am delighted to have an offer made so quickly.Well done Right Move, keep up the good work.
Pauline · 31 July 2024
★★★★★ 5/5
TrustpilotOur experience with Your Move Andrew…
Our experience with Your Move Andrew Nicholson was excellent from start to finishThey guided us all the wayThankyou
Stephen · 22 December 2023
★★★★★ 1/5
TrustpilotWarning do not use them!
We took out a fully managed letting service with them, and from the start it became clear that they were incapable of providing that service.
Mick · 22 August 2025
★★★★★ 5/5
TrustpilotThe estate agent who showed us the…
The estate agent who showed us the property was informative, pleasant and professional. At times left us alone to look around and gave us space to discuss things.
MRS · 21 July 2025
★★★★★ 5/5
TrustpilotHighly recommend
Highly recommend. Becky and her team were so amazing with us . They look after you and they very helpful with everything.
Khaled · 29 August 2023
★★★★★ 5/5
TrustpilotGreat service friendly and helpful…
Great service friendly and helpful staff. Good online presence for sale of house. Overall I would recommend them
Toni · 3 October 2024
Agent replied · 23 November 2024
Thank you for your kind words!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
