Trusted Agent profile Β· Solihull

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Xact Homes Solihull reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

109 reviews across 4 platforms

6 The Square, Solihull, B91 3RB

Xact Homes's office in Solihull, at 6 The Square, is rated 4.6 out of 5 across 109 reviews on four platforms, including 98 Google reviews rated 4.7.

Google logo

4.7 / 5

98

Reviews on Google

This office

Facebook logo

4.5 / 5

8

Reviews on Facebook

Business-wide

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

2

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Solihull office, from every platform, shown as written. First names only.

5/5

Facebook

I would highly recommend Xact Homes. Very good communication which I found important during what is an anxious and fraught time. Everyone is helpful and friendly. The app that they use for tracking viewings is very useful.

Louise Β· 4 April 2025

Agent replied Β· 11 May 2026

Hi, Louise. We are thrilled to learn that you had a positive experience with us!

5/5

Google

Amazing experience thanks to the amazing Julie Stephens. Thanks so much Xact/Julie

Leigh Β· 25 November 2025

Agent replied Β· 25 December 2025

Hi, Leigh. We are thrilled to learn that you had a positive experience with us!

5/5

Facebook

Fantastic experience selling our home - Freya gave a really personable service, regular communication and responsive. Thank you so much for all your help πŸ˜€

Sophie Β· 30 May 2025

Agent replied Β· 11 May 2026

Hi, Sophie. Your feedback is highly appreciated. Thank you for the review!

5/5

Google

Outstanding support from all the Solihull Xact team, from our initial conversation regarding selling our property to the purchase completion of our new property.

Steve Β· 24 April 2025

Agent replied Β· 24 March 2026

Thank you so much Steve

5/5

Google

Xact Homes got great team, spoken to different people, all are professional and kind, also would recommend other services of Xact homes

Nauman Β· 24 April 2025

Agent replied Β· 24 March 2026

Hi, Nauman. We are thrilled to learn that you had a positive experience with us! Best Jeremy

4/5

Google

Professional and open communication Thank you

Belinda Β· 23 September 2025

Agent replied Β· 23 October 2025

Hi, Belinda. We appreciate the kind words and are glad we could provide you with a positive experience!

5/5

Google

Very professional staff, friendly with excellent communication at all times.

Patrick Β· 24 July 2025

Agent replied Β· 24 March 2026

Hi, Patrick. We appreciate the kind words and are glad we could provide you with a positive experience!

5/5

Google

Great service and friendly staff always willing to help answer my questions, made the whole selling process so much easier.

Bethisthebest Β· 24 March 2025

Agent replied Β· 22 January 2025

Hi, Bethisthebest. Your feedback is highly appreciated. Thank you for the review!

5/5

Google

Fantastic service. We initially chose Xact because it was the most competitively priced so we were not expecting the high level of service we have received. Xact are a great team who have been brilliant from beginning to end of the sales process. I would happily recommend them to anyone.

Ilona Β· 24 March 2025

5/5

Google

We had great communication from Freya and an excellent experience from all the team

Jon Β· 9 May 2025

Agent replied Β· 24 March 2026

Hi, Jon. Thank you so much for leaving us a stellar review!

5/5

Google

Old fashioned politeness and a professional approach goes along way . Thanks guys

Sean Β· 24 March 2025

Agent replied Β· 24 March 2026

Hi, Sean. We appreciate the kind words and are glad we could provide you with a positive experience!

5/5

Google

An excellent service. Professional, proactive and engaging. Exceeded my expectations

Richard Β· 24 April 2025

Agent replied Β· 24 March 2026

Brilliant thank you for your review

1/5

Google

Worst unnecessary deduction from sequrity amount

A3 Β· 10 March 2026

5/5

Google

Very helpful people, sold my property within a month of going on the market. The after support for any questions or queries was great too. Fantastic team at the Solihull office.

Anthony Β· 24 March 2025

5/5

Facebook

All staff extremely helpful and have been particularly helpful during this worrying time for all. I was quite panicked and stressed about my remortgage. Within a couple of hours of sending an email I had a call from Colin Jones & Steve Froggatt to put my mind and ease and sort a few things out. Colin has also worked around me throughout, often calling later at night in his own personal time. Highly recommend.

Andrew Β· 2 May 2020

5/5

Google

The whole company were incredibly professional, informative, friendly and kept me well informed of what was going on at all times. I am very appreciative of the service I received from all at Xact

Adam Β· 24 March 2024

5/5

Google

Laura, John, Angela, Julie and many others when responding to my telephone calls in a friendly and helpful way. All seemed to be interested in my property - all went the extra mile.

Mike Β· 24 March 2024

5/5

Google

The whole team at Xact were brilliant and showed great dedication. Xact understand buyers and sellers very well - it reminds us all why the role of the agent is still so critical in successful residential sales.

Saqib Β· 24 March 2023

1/5

Google

Can’t view any houses unless sold. If you’re a seller. Remember you’re limiting your options with only showing those that have sold. Loosing out on getting better offers. …

Trish Β· 25 September 2023

1/5

Google

Rude and arrogant. Doesn't know what she's talking about. If you insisted on selling or buying via them, avoid Julie.

Daisy Β· 24 March 2024

1/5

Google

very very poor customer service , i would not recommend this company to anyone

Lance Β· 24 March 2023

5/5

Facebook

Brilliant service from all of the team, would highly recommend.

Daniel Β· 31 March 2023

5/5

Google

Rating only, no written review.

Saeen Β· 24 February 2026

Agent replied Β· 24 March 2026

Hi, Saeen. We must have done something right to get such a good rating from you. We really appreciate you taking the time!

5/5

Google

Efficient and friendly service throughout. Always kept well informed and very reasonable charges. Highly recommended.

John Β· 24 March 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Xact Homes's Google reviews

Questions about Xact Homes Solihull

How many reviews does Xact Homes Solihull have?

Xact Homes's Solihull office has 109 reviews across four platforms: 98 on Google, 8 on Facebook (across the whole business), 1 on Yell, 2 on Trustpilot (across the whole business).

What is Xact Homes Solihull's rating?

Xact Homes Solihull is rated 4.6 out of 5 across all 109 reviews, and 4.7 out of 5 on Google from 98 reviews.

Where is Xact Homes's Solihull office?

Xact Homes Solihull, 6 The Square, Solihull, B91 3RB.

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