Every review we hold for the Solihull office, from every platform, shown as written. First names only.
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5/5
FacebookI would highly recommend Xact Homes. Very good communication which I found important during what is an anxious and fraught time. Everyone is helpful and friendly. The app that they use for tracking viewings is very useful.
Louise Β· 4 April 2025
Agent replied Β· 11 May 2026
Hi, Louise. We are thrilled to learn that you had a positive experience with us!
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5/5
GoogleAmazing experience thanks to the amazing Julie Stephens. Thanks so much Xact/Julie
Leigh Β· 25 November 2025
Agent replied Β· 25 December 2025
Hi, Leigh. We are thrilled to learn that you had a positive experience with us!
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5/5
FacebookFantastic experience selling our home - Freya gave a really personable service, regular communication and responsive. Thank you so much for all your help π
Sophie Β· 30 May 2025
Agent replied Β· 11 May 2026
Hi, Sophie. Your feedback is highly appreciated. Thank you for the review!
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5/5
GoogleOutstanding support from all the Solihull Xact team, from our initial conversation regarding selling our property to the purchase completion of our new property.
Steve Β· 24 April 2025
Agent replied Β· 24 March 2026
Thank you so much Steve
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5/5
GoogleXact Homes got great team, spoken to different people, all are professional and kind, also would recommend other services of Xact homes
Nauman Β· 24 April 2025
Agent replied Β· 24 March 2026
Hi, Nauman. We are thrilled to learn that you had a positive experience with us! Best Jeremy
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4/5
GoogleProfessional and open communication
Thank you
Belinda Β· 23 September 2025
Agent replied Β· 23 October 2025
Hi, Belinda. We appreciate the kind words and are glad we could provide you with a positive experience!
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5/5
GoogleVery professional staff, friendly with excellent communication at all times.
Patrick Β· 24 July 2025
Agent replied Β· 24 March 2026
Hi, Patrick. We appreciate the kind words and are glad we could provide you with a positive experience!
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5/5
GoogleGreat service and friendly staff always willing to help answer my questions, made the whole selling process so much easier.
Bethisthebest Β· 24 March 2025
Agent replied Β· 22 January 2025
Hi, Bethisthebest. Your feedback is highly appreciated. Thank you for the review!
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5/5
GoogleFantastic service. We initially chose Xact because it was the most competitively priced so we were not expecting the high level of service we have received. Xact are a great team who have been brilliant from beginning to end of the sales process. I would happily recommend them to anyone.
Ilona Β· 24 March 2025
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5/5
GoogleWe had great communication from Freya and an excellent experience from all the team
Jon Β· 9 May 2025
Agent replied Β· 24 March 2026
Hi, Jon. Thank you so much for leaving us a stellar review!
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5/5
GoogleOld fashioned politeness and a professional approach goes along way . Thanks guys
Sean Β· 24 March 2025
Agent replied Β· 24 March 2026
Hi, Sean. We appreciate the kind words and are glad we could provide you with a positive experience!
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5/5
GoogleAn excellent service. Professional, proactive and engaging. Exceeded my expectations
Richard Β· 24 April 2025
Agent replied Β· 24 March 2026
Brilliant thank you for your review
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1/5
GoogleWorst unnecessary deduction from sequrity amount
A3 Β· 10 March 2026
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5/5
GoogleVery helpful people, sold my property within a month of going on the market. The after support for any questions or queries was great too. Fantastic team at the Solihull office.
Anthony Β· 24 March 2025
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5/5
FacebookAll staff extremely helpful and have been particularly helpful during this worrying time for all. I was quite panicked and stressed about my remortgage. Within a couple of hours of sending an email I had a call from Colin Jones & Steve Froggatt to put my mind and ease and sort a few things out. Colin has also worked around me throughout, often calling later at night in his own personal time.
Highly recommend.
Andrew Β· 2 May 2020
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5/5
GoogleThe whole company were incredibly professional, informative, friendly and kept me well informed of what was going on at all times. I am very appreciative of the service I received from all at Xact
Adam Β· 24 March 2024
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5/5
GoogleLaura, John, Angela, Julie and many others when responding to my telephone calls in a friendly and helpful way. All seemed to be interested in my property - all went the extra mile.
Mike Β· 24 March 2024
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5/5
GoogleThe whole team at Xact were brilliant and showed great dedication. Xact understand buyers and sellers very well - it reminds us all why the role of the agent is still so critical in successful residential sales.
Saqib Β· 24 March 2023
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1/5
GoogleCanβt view any houses unless sold.
If youβre a seller. Remember youβre limiting your options with only showing those that have sold. Loosing out on getting better offers. β¦
Trish Β· 25 September 2023
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1/5
GoogleRude and arrogant. Doesn't know what she's talking about. If you insisted on selling or buying via them, avoid Julie.
Daisy Β· 24 March 2024
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1/5
Googlevery very poor customer service , i would not recommend this company to anyone
Lance Β· 24 March 2023
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5/5
FacebookBrilliant service from all of the team, would highly recommend.
Daniel Β· 31 March 2023
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5/5
GoogleRating only, no written review.
Saeen Β· 24 February 2026
Agent replied Β· 24 March 2026
Hi, Saeen. We must have done something right to get such a good rating from you. We really appreciate you taking the time!
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5/5
GoogleEfficient and friendly service throughout. Always kept well informed and very reasonable charges. Highly recommended.
John Β· 24 March 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.