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Xact Homes reviews

4.6

★★★★★ Excellent

109 reviews across 4 platforms

6 The Square, Solihull B91 3RB

Xact Homes's Solihull office at 6 The Square is rated 4.6 out of 5 across 109 reviews on four platforms, including 98 Google reviews rated 4.7. The 8 Facebook and 2 Trustpilot counts are for the whole business. Checked 9 October 2026.

Google logo

4.7 / 5

98

Reviews on Google

This office

Facebook logo

4.5 / 5

8

Reviews on Facebook

Business-wide

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

2

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Solihull office, from every platform, shown as written. First names only.

5/5

Google

Had a positive experience with Xact homes with selling our house. Sam and Kiya were professional, efficient and helpful throughout the process. I would not hesitate to recommend them.

Balinder · 24 March 2025

Agent replied · 24 March 2026

Hi, Balinder. Your feedback is highly appreciated. Thank you for the review!

5/5

Google

Excellent service and support from Charlotte. She went above and beyond. Our house move wasn’t the smoothest but Charlotte helped us throughout and was there for whatever we needed.

Sara · 6 June 2026

Agent replied · 7 June 2026

Hi, Sara. We appreciate the kind words and are glad we could provide you with a positive experience!

5/5

Google

Was good interacting with Freya and team and they made sure that constant follow ups are there to make things work smoothly

Mahesh · 24 April 2025

Agent replied · 24 March 2026

Great to see this review thank you

5/5

Google

This proved to be unexpectedly a very difficult sales process. Xact and in particular Laura were absolutely outstanding.

Jo · 21 May 2025

Agent replied · 24 March 2026

Hi, Jo. We are thrilled to learn that you had a positive experience with us!

5/5

Google

Alicia Smith was fantastic from start to finish. Thanks!

Meg · 24 August 2025

Agent replied · 24 March 2026

Hi, Meg. We appreciate the kind words and are glad we could provide you with a positive experience!

5/5

Google

I’ve been speaking to a lovely lady called Freya Smith not only has she been very professional and polite. She has also taken the time to listen to us as a buyer and our needs. Freya has also gone out of her way to check out information on …

Sharon · 6 October 2025

Agent replied · 24 March 2026

Hi, Sharon. We appreciate the kind words and are glad we could provide you with a positive experience! Best regards Jeremy

5/5

Google

Xact provided an excellent service throughout our sale and I would highly recommend

Chris · 17 July 2026

Agent replied · 18 July 2026

Hi, Chris. We are thrilled to learn that you had a positive experience with us!

5/5

Google

We choose Xact for a variety of reasons, mainly because a relative had used them and because of their location near our preferred search areas. From start to finish we have had excellent personal service. I liked having a principal point of …

MartinGisborne · 1 October 2025

Agent replied · 24 March 2026

Thank you so much Martin it is great to get your feedback best regards Jeremy

5/5

Google

Alicia was very informative and kept me up to date with progress

Julie · 24 March 2025

Agent replied · 24 March 2026

Hi, Julie. Thanks for taking the time to share your positive experience. We truly appreciate it!

5/5

Google

I had an amazing experience with the Xact Homes the staff were supportive and helpful. Kiya assisted us and made everything easy- her responses were always quick. I would definitely recommend Xact homes to anyone looking for reliable and trust worthy house agents.

Mujtaba · 23 September 2025

Agent replied · 23 October 2025

Hi, Mujtaba. Thanks for taking the time to share your positive experience. We truly appreciate it!

5/5

Google

Lauren at Xact was absolutely brilliant throughout my purchase. She handled all my queries promptly and was available around the clock to keep me updated on progress and any issues that arose. If you're dealing with Xact, Lauren should definitely be your go-to contact.

Tejpal · 24 August 2025

Agent replied · 24 March 2026

Hi, Tejpal. Thanks for taking the time to share your positive experience. We truly appreciate it!

5/5

Google

Would like to thank exact they have been amazing , everyone in the team have made this a very pleasant and well updated experience from Sam lang Kiya who has been on the ball for everything thank you all so much

Nige · 23 September 2025

Agent replied · 23 October 2025

Hi, Nige. We are thrilled to learn that you had a positive experience with us!

5/5

Google

Kiya and Freya at Xact Homes Solihull have been amazing! Our move has taken a year due to numerous issues in the chain but they kept us sane by answering our questions, chasing up solicitors and pushing for our move to happen. Thank you so much for the support!

Nikki · 19 June 2025

Agent replied · 24 March 2026

Nikki, thank you for your review best Jeremy

5/5

Google

Kiya was exceptional in providing an outstanding service. We communicated constantly and she made the whole experience less stressful as possible …

Michelle · 1 October 2025

5/5

Google

Xact were super helpful and professional throughout the process. We had a house sale involving two executors where neither of us lived locally and they handled everything that needed to happen expertly. Communication from the initial …

Louise · 7 October 2025

Agent replied · 24 March 2026

Hi, Louise. Thank you so much for leaving us a stellar review! Best Regards Jeremy

5/5

Google

Absolutely amazing support from Lauren throughout. Honestly could not speak higher of her support and problem solving even when I thought there may be no solutions. She communicated clearly and supportively to ensure all parties were …

Brandon · 1 October 2025

Agent replied · 24 March 2026

Hi, Brandon. Thanks for taking the time to share your positive experience. We truly appreciate it!

5/5

Google

Alicia at Xact, was absolutely amazing! She navigated us through the purchase of our new home with absolute ease. Her professionalism, expertise, and attention to detail made the entire process smooth and stress-free. She was always …

Nadia · 1 October 2025

Agent replied · 24 March 2026

Thank you Nadia so pleased we could help you and thanks for review best Jeremy

5/5

Google

Overall, Xact Homes have provided a professional service from my initial valuation appointment to the sale completion, however special mention must go to Kiya Turbitt at their Solihull office. Kiya managed my sale with equal …

Paul · 1 October 2025

Agent replied · 24 March 2026

Thanks for taking the time to review Paul, best Jeremy

5/5

Google

Excellent service from start to finish highly recommend

Luke · 23 May 2026

Agent replied · 24 May 2026

Hi, Luke. We are thrilled to learn that you had a positive experience with us!

5/5

Google

I had an outstanding experience with Xact Solihull, particularly with Lauren, who was incredibly professional and supportive throughout the entire process. The team went above and beyond, maintaining excellent communication and showing real …

Vishal · 7 October 2025

Agent replied · 24 March 2026

Hi, Vishal. We are thrilled to learn that you had a positive experience with us!

3/5

Google

Easy to engage with & friendly, responsive staff. Kiya in particular deserves a mention for unwavering helpfulness and responsiveness liaising with all parties to get the transaction over the line. …

Kerry · 1 October 2025

Agent replied · 24 March 2026

Kerry thank you for review and points noted regards Jeremy

5/5

Google

Xact Solihull provided an excellent service. Always keeping us updated at every stage of the process. Very professional & approchable.

Sharon · 23 December 2025

Agent replied · 25 December 2025

Hi, Sharon. We are thrilled to learn that you had a positive experience with us!

5/5

Google

Buying a home with Xact Home agency, and particularly with Lexley Higgins as the Sales Negotiator, was an exceptional experience. Lexley was not only thorough but also genuinely caring throughout the entire process. She was always available …

Sh · 25 September 2024

5/5

Google

Xact homes were fantastic. They were highly professional, efficient and responsive throughout the whole 4 month sale process. Lexley Higgins was an absolute star and the Lynch pin between us , the buyer and …

Jackie · 25 September 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Xact Homes's Google reviews

Questions about Xact Homes

How many reviews does Xact Homes have?

Xact Homes's Solihull office has 109 reviews across four platforms: 98 on Google, 8 on Facebook (across the whole business), 1 on Yell, 2 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Xact Homes's rating?

Xact Homes is rated 4.6 out of 5 across all 109 reviews, and 4.7 out of 5 on Google from 98 reviews, checked 9 October 2026.

Where is Xact Homes's Solihull office?

Xact Homes, 6 The Square, Solihull B91 3RB.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.