Every review we hold for the Solihull office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent service, very professional, courteous and knowledgeable. I particularly appreciated the sound advice on selecting the right offer, based not just on the highest price but on the buyer’s genuine commitment and likelihood of completing the purchase. Highly recommended.
Shripad · 19 July 2026
Agent replied · 20 July 2026
Hi, Shripad. Thanks for taking the time to share your positive experience. We truly appreciate it!
★★★★★ 5/5
GoogleI brought my first home through exact and had Freya to guide me through everything. She never made me feel stupid, always kept in contact and made me excited throughout the whole process. The whole office is just super lovely and get things done! So happy that my seller sold through them and if I ever needed anything in the future they would be my first choice
Kara · 20 November 2025
Agent replied · 24 March 2026
Hi, Kara. Thank you so much for leaving us a stellar review!
★★★★★ 5/5
GoogleGreat professional service. Julie was amazing.
Hunter · 9 March 2026
Agent replied · 24 March 2026
Hi, Hunter. We appreciate the kind words and are glad we could provide you with a positive experience!
★★★★★ 5/5
GoogleAbsolutely amazing support from Lauren throughout. Honestly could not speak higher of her support and problem solving even when I thought there may be no solutions. She communicated clearly and supportively to ensure all parties were comfortably progressing in the right direction.
I’d be sure to go to Xact in future acquisitions and am so so grateful for the help in my first purchase - thank you guys!
Brandon · 4 October 2025
Agent replied · 24 March 2026
Hi, Brandon. Thanks for taking the time to share your positive experience. We truly appreciate it!
★★★★★ 5/5
GoogleXact homes were fantastic. They were highly professional, efficient and responsive throughout the whole 4 month sale process.
Lexley Higgins was an absolute star and the Lynch pin between us , the buyer and the solicitors . We cannot thank her enough for all the help she gave throughout the whole process.
All the staff were 100% responsive and professional and went above beyond to help . Big thank you also to Laura for the superb completion day help ! We definitely couldn’t have done it without you!
We have bought and sold several homes over the years but never experienced such an excellent customer service and expertise as we have from XACT homes .
I couldn’t recommend XACT highly enough …they truly are the best . A HUGE thank you to Lexley for her patience, professionalism and support .
Jackie · 4 October 2024
★★★★★ 5/5
GoogleBuying a home with Xact Home agency, and particularly with Lexley Higgins as the Sales Negotiator, was an exceptional experience. Lexley was not only thorough but also genuinely caring throughout the entire process. She was always available to answer questions, provide updates, and explain each step in detail, which greatly alleviated the stress typically associated with home buying. Her friendly approach made us feel like we were working with a trusted friend. I wholeheartedly recommend Lexley Higgins and Xact Home agency to anyone looking to purchase a home, they make you feel prioritised and well taken care of.
Sh · 4 October 2024
★★★★★ 5/5
GoogleI had a great experience working with Robinson & Jackson to find a tenant for my house in Ebbsfleet Valley. Their service was professional, efficient, and supportive throughout the entire process. They provided excellent guidance at every …
Francisco · 31 May 2026
Agent replied · 31 August 2026
Hi Francisco, Thank you for your review. We appreciate the kind words you have left for the team, i know Ellie and Erin will appreciate it. We wish you all the best! RMJ Lettings Team
★★★★★ 5/5
GoogleThe experience I had selling a property with Xact Homes Solihull was brilliant, very friendly always kept me updated to what stages the sale was at. I would like to thank Ki and her team.
Phyllis · 23 March 2025
Agent replied · 24 March 2026
Great to hear your feedback thank you Jeremy
★★★★★ 5/5
GoogleKiya was exceptional in providing an outstanding service.
We communicated constantly and she made the whole experience less stressful as possible
She is a credit to Xact homes 15/10 !!!
Thank you so much Kiya
The entire staff and both the Solihull and Knowle branch were fantastic!!
Michelle Hampton
Michelle · 4 October 2025
★★★★★ 5/5
GoogleKi was amazing and went the extra mile to ensure our completion. Thanks so much for all your support.
Ashlee · 27 September 2026
Agent replied · 30 September 2026
Hi, Ashlee. We are thrilled to learn that you had a positive experience with us!
★★★★★ 5/5
GoogleWe have had an excellent experience selling my father-in-laws house with Xact Homes. The whole team at the Solihull office were friendly, professional and punctual for viewings from start to completion. Julie and Linda in particular were very helpful and efficient. They supported us at a very difficult time and kept us informed throughout the process. We thoroughly recommend Xact Homes Solihull.
David · 20 October 2025
Agent replied · 24 March 2026
Hi, David. Thank you so much for leaving us a stellar review!
★★★★★ 5/5
GoogleOverall, we’ve had a great experience with RMJ and would like to thank everyone involved in helping us through our sale and purchase so far. …
Chloe · 31 July 2026
Agent replied · 31 August 2026
Dear Chloe and Josh,
Thank you so much for your lovely review. We're delighted to hear you had a … More
★★★★★ 5/5
GoogleThe team at Solihull Xact were professional at all times and Julie in particular showed her experience when it came to progressing the sale. All enquiries were dealt with quickly and there was excellent communication with the solicitors and other estate agents along the chain.
Angela · 23 February 2026
Agent replied · 24 March 2026
Thank you so much Jeremy
★★★★★ 5/5
GoogleHad a positive experience with Xact homes with selling our house. Sam and Kiya were professional, efficient and helpful throughout the process. I would not hesitate to recommend them.
Balinder · 23 March 2025
Agent replied · 24 March 2026
Hi, Balinder. Your feedback is highly appreciated. Thank you for the review!
★★★★★ 5/5
GoogleExcellent service and support from Charlotte. She went above and beyond. Our house move wasn’t the smoothest but Charlotte helped us throughout and was there for whatever we needed.
Sara · 7 June 2026
Agent replied · 9 June 2026
Hi, Sara. We appreciate the kind words and are glad we could provide you with a positive experience!
★★★★★ 5/5
GoogleWas good interacting with Freya and team and they made sure that constant follow ups are there to make things work smoothly
Mahesh · 23 April 2025
Agent replied · 24 March 2026
Great to see this review thank you
★★★★★ 5/5
GoogleThis proved to be unexpectedly a very difficult sales process. Xact and in particular Laura were absolutely outstanding.
Jo · 23 May 2025
Agent replied · 24 March 2026
Hi, Jo. We are thrilled to learn that you had a positive experience with us!
★★★★★ 5/5
GoogleAlicia Smith was fantastic from start to finish.
Thanks!
Meg · 23 August 2025
Agent replied · 24 March 2026
Hi, Meg. We appreciate the kind words and are glad we could provide you with a positive experience!
★★★★★ 5/5
GoogleXact provided an excellent service throughout our sale and I would highly recommend
Chris · 17 July 2026
Agent replied · 18 July 2026
Hi, Chris. We are thrilled to learn that you had a positive experience with us!
★★★★★ 5/5
GoogleAlicia was very informative and kept me up to date with progress
Julie · 23 March 2025
Agent replied · 24 March 2026
Hi, Julie. Thanks for taking the time to share your positive experience. We truly appreciate it!
★★★★★ 5/5
GoogleI had an amazing experience with the Xact Homes the staff were supportive and helpful. Kiya assisted us and made everything easy- her responses were always quick. I would definitely recommend Xact homes to anyone looking for reliable and trust worthy house agents.
Mujtaba · 23 September 2025
Agent replied · 24 March 2026
Hi, Mujtaba. Thanks for taking the time to share your positive experience. We truly appreciate it!
★★★★★ 5/5
GoogleWould like to thank exact they have been amazing , everyone in the team have made this a very pleasant and well updated experience from Sam lang Kiya who has been on the ball for everything thank you all so much
Nige · 23 September 2025
Agent replied · 24 March 2026
Hi, Nige. We are thrilled to learn that you had a positive experience with us!
★★★★★ 5/5
GoogleLauren at Xact was absolutely brilliant throughout my purchase. She handled all my queries promptly and was available around the clock to keep me updated on progress and any issues that arose. If you're dealing with Xact, Lauren should definitely be your go-to contact.
Tejpal · 23 August 2025
Agent replied · 24 March 2026
Hi, Tejpal. Thanks for taking the time to share your positive experience. We truly appreciate it!
★★★★★ 5/5
GoogleKiya and Freya at Xact Homes Solihull have been amazing! Our move has taken a year due to numerous issues in the chain but they kept us sane by answering our questions, chasing up solicitors and pushing for our move to happen. Thank you so much for the support!
Nikki · 23 June 2025
Agent replied · 24 March 2026
Nikki, thank you for your review best Jeremy
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.