1/5
Trustpilotthey managed to answer the telephone…
they managed to answer the telephone unlike many others I tried, but why is the asking how much commission the charge such a secret
Trusted Agent profile
Shipways Shirley reviews
★★★★★
401 reviews across 2 platforms
208 Stratford Road, Shirley, Solihull, B90 3AG, B90 3AG
Shipways's Solihull office at 208 Stratford Road is rated 4.0 out of 5 across 401 reviews on two platforms, including 292 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Shipways, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Solihull office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleExcellent service from the initial contact, the arranging of photos and the online brochure. Also brilliantly managed block viewings of our property-for-sale. I am sure this level of service will take us to our completion of sale with minimum hassle!
5/5
GoogleWe have recently sold a property at auction, having never used this method of sale we were a bit apprehensive, Abigail from Shipways Shirley branch explained the whole process putting us at ease. Abigail has excellent communication skills, very quick responses to all our questions ending with a stress free great result.
1/5
TrustpilotWASTE OF TIME
asked to view a property and was told they would arrange and let me know . I was the asked to register my details which i did. Then asked if i would like a valuation on my property which i declined as another agent was dealing with my sale. Never got a viewing and never contacted again WASTE OF TIME
5/5
GoogleCurrently using shipways to sell my property, they gave been very helpful and helped me to sell my property within 1 week of it being on the market. Jack did a great job with all the viewings and we have even very pleased with the service we have received
1/5
TrustpilotThey don’t do their job properly then…
Shipways Shirley don’t do their job properly then when their shortcomings are picked up on they just lie lie lie their way out of everything. Will never use this shambles of an organisation again and would strongly recommend that no one else makes the mistake of using them that we have!
1/5
TrustpilotDo not use these estate agents
Do not use these estate agents, have no idea what they are doing, poor quality photos, descriptions, and plans. Our property as on an off the website all the time false promises with valuations, open days and viewings which has now caused us to lose our new home purchase.
5/5
GoogleHad the Pleasure of working with Andrea with the purchase of me and my wife’s new home. She provided excellent service, was well mannered and very informative. Very surprised she’s only been working there for such a short time. Can’t recommend a better Estate agent!
5/5
GoogleThe team made our move every easy. Becky and Ciara had answers for most our questions to hand, those that they never, they were sure to find out for us and got back to us very quickly. Highly recommended, friendly and helpful staff.PositiveResponsiveness, Professionalism
5/5
GoogleI can't speak highly enough of both Demi and Ricky, both are really professional and really does help you with buying your first house, even though there were minor bumps along the way which wasn't shipways fault in anyway, they was still there at the end of the phone or email.PositiveProfessionalism
5/5
GoogleMy parents' property has just sold really smoothly and (I'm told) quickly with Shipway's help. I've been away from Shirley for many years now, but concerns over complications soon went away thanks to the Team's attentive service and clear communication. Many thanks to everyone I dealt with. Recommended.PositiveProfessionalism
5/5
GoogleCurrently dealing with Sam through the process of selling my mothers home , can’t appreciate enough he has done for us , always on hand if we need any information , very helpful and professional. Highly recommend 😀 …
1/5
TrustpilotLandlords avoid this cowboy outfit.
Tenants wrecked an immaculate house. Inventory £190 for check-in and check-out so I thought Shitways should know. They couldn't care a F.... Had to chase and chase to get the check-out report. Deposit, I need to get the tenants agreement or go to court. Read clause 1.9.
5/5
GoogleI'm currently selling my house with Shipways and so far I've been very impressed by the service I've received. They are very responsive and helpful.
1/5
TrustpilotNever 😭 again with shipways 11 month…
Never 😭 again with shipways 11 month waitin 2 get in a flat they are a joke never update u 😭😔
5/5
GoogleRecently rented my property with the help of Ciara Kenny. Couldn’t ask for anything more… helped me every step of the way and was very professional. Will be asking for her advice again. Highly recommended
5/5
GoogleI would highly recommend Shipways, I cannot recommend them highly enough. Ciara dealt with the process for me, and she was extremely professional and always quick to reply to any of the queries I had. Thank you very much!PositiveResponsiveness, Quality, Professionalism
1/5
TrustpilotI'm looking to buy a house for 4 months…
I'm looking to buy a house for 4 months and every time I like a house to view wich is posted on website for 1h is telling me its already fully booked and can't accept any viewing this bulshet I will not recommend them.
5/5
TrustpilotThe staff at shipways were extremely…
The staff at shipways were extremely helpful and always polite They answered all my queries and resolved all problems which I encountered I am extremely grateful for all there help Thank you 😊
5/5
GoogleVery happy with the service we've had during our buying process. With Andrea being a helpful member of the team, being always happy to help with any questions we have!
5/5
GoogleDelighted with the Shipways team. Professional, efficient and trustworthy. We really felt they were supporting us. Great price for the house and they kept the sale moving forward. Excellent service
1/5
TrustpilotTotally unprofessional.
They have an agent that is totally unprofessional.
1/5
TrustpilotTip for sellers
They are refusing to submit offers to vendors if the prospective buyer doesn't go through their own mortgage advisors. So just the king about withdrawing an offer on a property. If you struggle to sell that's why....
5/5
TrustpilotShipways Shirley
Sam, was extremely professional and helpful with carrying out a valuation appraisal of our property.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Shipways Shirley
How many reviews does Shipways Shirley have?
Shipways's Solihull office has 401 reviews across two platforms: 292 on Google, 109 on Trustpilot (across the whole business).
What is Shipways Shirley's rating?
Shipways Shirley is rated 4.0 out of 5 across all 401 reviews, and 4.8 out of 5 on Google from 292 reviews.
Has Shipways won any awards?
Yes. In The Trusted Agent 2026 awards: Shipways, Solihull won Trusted Agent.
Where is Shipways's Solihull office?
Shipways Shirley, 208 Stratford Road, Shirley, Solihull, B90 3AG, B90 3AG.
