5/5
GoogleExcellent customer service and respond very quickly to enquiries.
Agent replied · 28 December 2025
Thank you so much for taking the time to carry out a 5 Star review. It is very much appreciated.
Trusted Agent profile · Solihull
Partridge Homes Solihull reviews
★★★★★
190 reviews across 3 platforms
120a Haslucks Green Road, Shirley, Solihull, B90 2EH
Part of Partridge Homes, see every office.
Partridge Homes's office in Solihull, at 120a Haslucks Green Road, is rated 4.7 out of 5 across 190 reviews on three platforms, including 27 Google reviews rated 4.4.
Reviews
Every review we hold for the Solihull office, from every platform, shown as written. First names only.
Google5/5
TrustpilotPartridge homes was great
The experience I have had with Partridge Homes has been great! I was a first time buyer new to it all, they could not have been more helpful throughout my experience with them! I could not recommend them anymore.
Agent replied · 29 August 2024
Thank you so much for taking the time to leave us this wonderful review! As a family business, we are especially thrilled to hear that you had a great experience and that our services met your expectations. Your 5-star rating means a lot to us, and we truly appreciate your support. We strive to continue being one of the leading estate and letting agents in Birmingham and Solihull, and your feedback motivates our team to maintain our high standards. If there's anything else we can do for you, please don't hesitate to let us know!
1/5
TrustpilotPathetic excuse for a estate agents
Pathetic excuse for a estate agents. Found a house on their website so rang up got told it wasn't available. When we mentioned it was on their website they told us they would call back. They never did. We had to call them. Suddenly the house was available. We arranged a viewing for a Saturday. The only time me and my partner could make as I work different shifts to my partner. We got there and waited for the viewing only to be told I have the wrong keys. I can't open the door. He then said I thought I had the wrong keys. So why not pick up the right keys? Are the keys not labelled? Do they have random keys just dotted about and it's pot luck. You have now lost a potential tenant
Agent replied · 11 June 2024
Hi Mark, we are obviously very disappointed with your comments in relation to the service you received. Following the phone call our office made to your partner, we did advise that the previous tenants had acted inappropriately and changed the locks. As you know since this incident you had applied for a property with Partridge Homes, hopefully you were more satisfied with the viewing and the service received.I can assure you we do not have keys dotted about, this incident was totally out of our control. Kind regardsPaul Partridge
5/5
TrustpilotRecently rented a property through…
Recently rented a property through them. Can’t fault the service, from the initial viewing through the referencing process right up until we received the keys we were fully updated. Will be recommending them to all friends and family.
Agent replied · 29 August 2024
Thank you so much for taking the time to leave us this wonderful review! As a family business, we are especially thrilled to hear that you had a great experience and that our services met your expectations. Your 5-star rating means a lot to us, and we truly appreciate your support. We strive to continue being one of the leading estate and letting agents in Birmingham and Solihull, and your feedback motivates our team to maintain our high standards. If there's anything else we can do for you, please don't hesitate to let us know!
5/5
TrustpilotI partner with Partridge Homes and…
I partner with Partridge Homes and assist with any of their Land, Development and Auction enquiries. I have always found every member of the team to be helpful and supportive and customer focused. Long may this partnership continue.
Agent replied · 29 August 2024
Thank you so much for taking the time to leave us this wonderful review! As a family business, we are especially thrilled to hear that you had a great experience and that our services met your expectations. Your 5-star rating means a lot to us, and we truly appreciate your support. We strive to continue being one of the leading estate and letting agents in Birmingham and Solihull, and your feedback motivates our team to maintain our high standards. If there's anything else we can do for you, please don't hesitate to let us know!
5/5
TrustpilotFantastic correspondence
Fantastic correspondence! Excellent service when onsite and great marketing and support packs
5/5
TrustpilotThank you to Partridge Homes lettings…
Thank you to Partridge Homes lettings for finding a tenant and managing a property for me. As a first time landlord (by default) it was very difficult for me to leave my own home in the hands of a company whilst I am working out of the area for the next few years. 10 months in and the service has been great, rent on time and detailed inspections with photos are sent every few months.
Agent replied · 11 June 2024
Thank you so much for taking the time to carry out this review, it is very much appreciated.Kind regardsThe Team at Partridge Homes0121 745 2225 / 0121 742 0404
5/5
TrustpilotFabulous service from Partridge Homes
Fabulous service from Partridge Homes. Calum always kept us updated through out the sale of our house, which he sold very quickly. A very easy process with Partridge Homes, would recommend to anyone.
Agent replied · 29 August 2024
Thank you so much for taking the time to leave us this wonderful review! As a family business, we are especially thrilled to hear that you had a great experience and that our services met your expectations. Your 5-star rating means a lot to us, and we truly appreciate your support. We strive to continue being one of the leading estate and letting agents in Birmingham and Solihull, and your feedback motivates our team to maintain our high standards. If there's anything else we can do for you, please don't hesitate to let us know!
5/5
TrustpilotFantastic service, switched from another Agent
Fantastic service, as a Landlord I used an Letting Agent in Shirley for 10 years who recently sold to another Agent. Your service has been brilliant and I am glad I made the switch. A special thank you to Paul
5/5
TrustpilotGreat team great experience
Great team great experience. Thank you partridge homes
5/5
TrustpilotCalum came round to value my property…
Calum came round to value my property the day after I got in touch, much quicker than any other agents. Calum has continued to provide great service by keeping me updated
Agent replied · 29 August 2024
Thank you so much for taking the time to leave us this wonderful review! As a family business, we are especially thrilled to hear that you had a great experience and that our services met your expectations. Your 5-star rating means a lot to us, and we truly appreciate your support. We strive to continue being one of the leading estate and letting agents in Birmingham and Solihull, and your feedback motivates our team to maintain our high standards. If there's anything else we can do for you, please don't hesitate to let us know!
5/5
TrustpilotThe local touch
Have used for renting and selling properties.
5/5
GoogleThey make you feel truly loved, and at home .
5/5
TrustpilotPartridge homes are absolutely amazing…
Partridge homes are absolutely amazing I've been with them 3 years going on 4 they are always at the end of the phone and are always so helpful after been with them for so long i now feel part of the partridge family and would need never want to leave them
5/5
TrustpilotI was recommended by a Family member to…
I was recommended by a Family member to sell our property. The service was exceptional. Our property was sold within a week with offers exceeding the asking price.
Agent replied · 29 August 2024
Thank you so much for taking the time to leave us this wonderful review! As a family business, we are especially thrilled to hear that you had a great experience and that our services met your expectations. Your 5-star rating means a lot to us, and we truly appreciate your support. We strive to continue being one of the leading estate and letting agents in Birmingham and Solihull, and your feedback motivates our team to maintain our high standards. If there's anything else we can do for you, please don't hesitate to let us know!
4/5
TrustpilotVery good
Very good experience
5/5
GoogleI would like to say a massive thank you to calum and the Partridge Homes team for selling my Grandmothers property. From start to finish they were excellent and managed to sell my Grandmothers property within a week of it going on the market for more than we expected to achieve. I would recommend anyone looking at selling to give these guys a call. Thanks again Reece
Agent replied · 11 June 2024
Good Evening Thank you for taking the time to review the service we provided. We know that it was a difficult time for you and your family but hopefully we helped make it slightly easier. All the best for the future and make sure you pass on our regards to your parents. Kind regards Paul Partridge
1/5
TrustpilotGhost Estate agent
I am extremely disappointed with the level of communication I’ve experienced. Despite sending emails and making separate attempts to enquire about a property on sale, I have yet to receive even the courtesy of a response.
5/5
YellHelped my Family move to Olton...fantastic service
Thank You All, as a tenant in one of your houses you went further than expected in helping my family relocate to Olton. Any small issues at the house have been rectified very quickly and your Handy Man Mark was very good, prompt and kept us updated by text.
5/5
TrustpilotMy recent experience
Amy at Partridge Homes did an amazing job helping me find the perfect rental property. Super professional, really attentive, and knows their stuff. Totally recommend!
Agent replied · 29 August 2024
Thank you so much for taking the time to leave us this wonderful review! As a family business, we are especially thrilled to hear that you had a great experience and that our services met your expectations. Your 5-star rating means a lot to us, and we truly appreciate your support. We strive to continue being one of the leading estate and letting agents in Birmingham and Solihull, and your feedback motivates our team to maintain our high standards. If there's anything else we can do for you, please don't hesitate to let us know!
5/5
TrustpilotNothing better than an Estate Agent that knows what they're doing
We had the house valued on the Wednesday, we were talked through exactly what the value of the house was and what about the house, area, and amenities made it worth that much. On the Thursday we agreed to put it on the market with Partridge Homes, our first viewing came on Friday. We had a viewing Tuesday, and two on Wednesday. Both viewers on Wednesday offered asking price and we accepted.It took 7 days from putting the home on the market, to agreeing a sale.Throughout the sale, Partridge Homes were extremely open about what was happening in each step, and were on top of the solicitors every day to make sure things were moving along.
5/5
TrustpilotPaul offers great service
Paul offers great service when looking for a property and the team was very helpful I felt extremely looked after when talking with him
Agent replied · 29 August 2024
Thank you so much for taking the time to leave us this wonderful review! As a family business, we are especially thrilled to hear that you had a great experience and that our services met your expectations. Your 5-star rating means a lot to us, and we truly appreciate your support. We strive to continue being one of the leading estate and letting agents in Birmingham and Solihull, and your feedback motivates our team to maintain our high standards. If there's anything else we can do for you, please don't hesitate to let us know!
1/5
TrustpilotAvoid this shower
After Partridge Homes said my lovely property would sell quickly, I chose their so called "on-line only estate agent" option, which means you pay upfront. There have been no viewings in the last six months and in the twelve months its been on the market, they have provided one feedback email. With the end of the contract looming, they have failed to sell my property.
Agent replied · 11 June 2024
Good Morning Helen and Allan,Thank you for taking the time to provide this review, we are obviously very disappointed with the comments you have made. We marketed the property on the on-line only marketing package on 13th January 2017. On 8th February we had received an offer within £2,000 of the asking price which you declined. In our opinion this was a fair offer and the buyer was in a strong position to proceed.On 10th March we had one of our Vendors who we had sold his property and agreed with him to pay the asking price for your property, however this Gentleman suffered three heart attacks and unfortunately had to withdraw from his sale and purchase. We have advised you on several occasions that the fact the property has 58 years left on the lease does restrict the market as many lender will not lend to buyers with a low lease. On 12th May 17, we advised you to make enquiries to extend the lease to make the property more appealing and allow buyers to have a mortgage. We would then review the price of the property to incorporate an extended lease. In the meantime we arranged for new photos to be to give the property a fresh image on-line whilst you obtained details about the lease. On 30th June 17 you asked us to reduce the property by £50 and amend the description which we did for you.On 27th July 2017 you asked us to reduce the property by a further £900 which we did this again for you and requested details on the cost from the Freeholders to extend the lease. It was then confirmed that the Freeholders have advised the cost to extend the lease would be between £9,000 to £13,000. Our advice has been to look to extend the lease as at the moment the property is restricted to predominately cash buyers and we can then review the price to incorporate the extended lease. I have also advised you that we would be happy to rent the property for you on a short term basis whilst the lease extension goes through to ensure that you are receiving an income from the flat. We are more than happy to continue marketing the property at no extra cost for you after the 12 month marketing package expires, however we really do feel that you should look at extending the lease. We are sorry that you have felt the need to carry out a 1 star review on trustpilot and google, it has been our genuine desire to get your property sold and we will continue to do our best for you. Kind regardsPaul Partridge
5/5
TrustpilotGreat service start to finish from Paul…
Great service start to finish from Paul and the ladies in the office. From meeting him at the apartment for the viewing, the landlady - all impeccable. Highly recommended if you're looking for a serious letting agency / estate agents who conduct business properly.
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