Trusted Agent profile · Solihull

Verified

John Shepherd Solihull reviews

4.4

★★★★★ Great

1,672 reviews across 4 platforms

6/8 Drury Lane, Solihull, B91 3BD

Part of John Shepherd, see every office.

John Shepherd's office in Solihull, at 6/8 Drury Lane, is rated 4.4 out of 5 across 1,672 reviews on four platforms, including 294 Google reviews rated 4.2.

Google logo

4.2 / 5

294

Reviews on Google

This office

Yell logo

2.3 / 5

3

Reviews on Yell

Business-wide

Trustpilot logo

1,353

Reviews on Trustpilot

Business-wide

allAgents logo

22

Reviews on allAgents

Business-wide

Want John Shepherd Solihull to help?

Send John Shepherd Solihull a message.

What do you need help with?

John Shepherd Solihull will use your details to contact you about this. See our privacy notice.

About John Shepherd Solihull

John Shepherd, the leading estate agent in Solihull, is your trusted partner for selling or letting properties in the Midlands. Backed by 30 years of property experience, we have unparalleled expertise in understanding your unique requirements as a landlord or seller. When it comes to finding Solihull estate agents, your search ends here with John Shepherd. Our dedicated team are committed to connecting your property with the perfect buyers and tenants, ensuring that your home or investment receives the attention it deserves. As a renowned, award-winning estate agent covering the Midlands, Warwickshire, Worcestershire, and Staffordshire, we possess in-depth knowledge of Solihull and beyond.

Reviews

Every review we hold for the Solihull office, from every platform, shown as written. First names only.

5/5

Google

We have had a great experience with John Shepherd, Rickie is very helpful and provide excellent support to us. We really appreciate it & the communication was spot on from the start! Thanks again to Rickie & the team Daniel Lee & Ada LeungPositiveResponsiveness, Quality, Professionalism, Value

Ada · 26 May 2022

4/5

Trustpilot

QUENTIN’s great excellent friendly work.

What really made my experience great was the kind hearted QUENTIN, he's such an amazing agent to work with. From the way he speaks politely to his audience and details information are top notch. I really rate His work 100% excellent.

Odezi · 15 March 2024

Agent replied · 24 April 2024

Thank you for your feedback.

5/5

Trustpilot

Maisy’s been excellent couldn’t think…

Maisy’s been excellent couldn’t think of any one better as my property manager. Excellent support throughout the process.

Miss · 6 February 2026

5/5

Google

I can highly recommend Crux Careers! What an amazing team! The Team are extremely professional and pleasant to deal with. Couldn't recommend them enough.

Raewyn · 16 July 2020

Agent replied · 16 July 2026

Thank you Raewyn, best of luck in your new role!

5/5

Trustpilot

AMAZING SERVICE!

I am a student who is trying to move into an apartment with my friend, and if I could recommend John Shepherd to every single person I know I would! This is solely because of Megan Johnson, an absolute ANGEL who has been so so helpful trying to find me a place to live! I really appreciate her work especially because many landlords are not as welcoming to students, but Megan deserves all the praise she can get! Will definitely be using John Shepherd whenever I can thanks to her!

Aminata · 19 September 2023

5/5

Trustpilot

Fantastic organisation from John Shepherd …

Megan Johnson and Drew Swadkins were excellent organising this tenancy.Excellent, professional demeanour and very welcoming and a pleasure to speak with.I would definitely recommend John Shepherd (Colmore Row) to anyone.Impeccable service!Thank you very much!

Jack · 28 July 2023

5/5

Trustpilot

First time using John Shepherd and will…

First time using John Shepherd and will definitely be using them again. Lily was great to work with. She found us tenants for the flat and was a pleasure to deal with

Alister · 16 September 2023

5/5

Trustpilot

A long term tenant

I found them professional and helpful agency.

Balazs · 15 July 2025

Agent replied · 17 July 2025

We're glad you had such a wonderful experience with us and thank you for your feedback! We will ensure Lauren is updated.

5/5

Trustpilot

Inspection report

Maisy did a great job carrying out the inspection report for my property - excellent service, many thanks.

Stefan · 1 February 2026

5/5

Trustpilot

Natasha Watkins @ John Shepherd…

Natasha Watkins @ John Shepherd @ solihull branch has been absolutely outstanding. Natasha has gone above and beyond and has been excellent in her approach, professional, friendly and all round excellent attitude. Highly recommend Natasha.

Shireen · 19 June 2023

5/5

Trustpilot

I am a recent convert and I could not…

I am a recent convert and I could not be happier with the service so far. Lily has been my point of contact most of the time and her attention to detail and swift response times have been fantastic.

Antony · 13 February 2023

4/5

Google

I had a really good experience with Crux. Lorenzo kept in constant communications with me and ensured I was constantly kept in the loop about everything. This resulted with me being offered the job at one of the top Real Estate Agencies and …

Angel · 3 August 2022

5/5

Trustpilot

Thank you Lily and Megan

Both Lily and Megan were extremely helpful with all of our enquiries, we had quick responses and always felt like things were going smoothly and were well organised. Can’t thank either of them enough, we love the flat and know that our renting experience with John Shepherd is in good hands.

Emma · 17 July 2021

5/5

Trustpilot

Really quick and easy service from the…

Really quick and easy service from the group. Megan was so helpful with everything through the moving in process. Highly recommend her!!!!:-)

Balogh · 12 November 2020

Agent replied · 8 April 2024

Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.

5/5

Trustpilot

Maisy Smith always sorts out everything…

Maisy Smith always sorts out everything for me. I am very happy with the way she does things!

Silvia · 29 January 2026

5/5

Trustpilot

Everything is perfect

Everything is perfect. I feel happy where I am

Boris · 19 November 2024

1/5

Google

We’re landlords and dealt with Solihull Lettings office. Can honestly say received TERRIBLE service from start to finish from mostly INCOMPETENT staff. Found ourselves managing our own property whilst paying for a managed service. AVOID, AVOID, AVOID!!!

M · 4 April 2023

5/5

Trustpilot

Caitlin MacDonald has been exceptional…

Caitlin MacDonald has been exceptional with her customer service... very helpful and answers emails super fast. Thank you Caitlin

David · 4 June 2024

5/5

Trustpilot

Had a great experience speaking with…

Had a great experience speaking with millie kirby, she was lovely and polite very helpful. Thank you

Ruby · 4 February 2026

5/5

Trustpilot

Excellent service

Excellent service, fast, efficient and kept us up-to-date. Huge thanks to Samantha!

Lorraine · 30 September 2024

5/5

Trustpilot

I’ve been in my new home for a Month…

I’ve been in my new home for a Month now snd i cannot recommend this Company enough , especially Brendon Pearce who dealt with the whole process and kept me informed throughout the whole thing, all of the staff members here have done and nothing has been too much trouble.Highly recommend.

Mikki · 1 June 2021

5/5

Trustpilot

Brilliant communication from start to…

Brilliant communication from start to finish. 5 days to turn around my application. Jayne especially has replied to my many emails/requests swiftly. Whole process has been stress free (as stress free as moving can be). Highly recommend!

Darren · 17 April 2024

Agent replied · 19 April 2024

Thank you for your feedback, we will ensure this is relayed to Jayne.

5/5

Trustpilot

We were very happy with the service we…

We were very happy with the service we received from Gurdev and Harry. They both worked as a team to sell our property, it took longer then anticipated, but through no fault off John Sheperd. We were very pleased with Gurdev who worked hard to get the sale completed. Thankyou again to both Gurdev and Harry wish you both well in the future Kind regards Tariq and Shameem shareef

Shameem · 23 November 2020

Agent replied · 29 March 2024

Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.

5/5

Google

Myles has been very helpful and professional in helping me with my hunt for work within the property industry. Thank you Crux!

Jasmine · 16 July 2020

Agent replied · 16 July 2026

Thanks Jasmine!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read John Shepherd's Google reviewsLeave John Shepherd a review

Want John Shepherd Solihull to help?

Send John Shepherd Solihull a message.

What do you need help with?

John Shepherd Solihull will use your details to contact you about this. See our privacy notice.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent