Trusted Agent profile · Solihull
★★★★★
916 reviews across 3 platforms
6-8, Drury Lane, Solihull, B91 3BD
John Shepherd's office in Solihull, at 6-8, is rated 4.3 out of 5 across 916 reviews on three platforms, including 132 Google reviews rated 3.5.
Every review we hold for the Solihull office, from every platform, shown as written. First names only.
5/5
TrustpilotI would highly recommend using John…
I would highly recommend using John Shepherd, they have supported me through the process of renting a property and I’m sure that if I purchase a property in future I will try and do it with them, they were fantastic.
4/5
TrustpilotNice apartment
The agents working in the company are friendly and helpful. They answered all the questions i had and provided me with an apartment i love.
5/5
TrustpilotGreat professional service
Great professional service , I met with the agent at a property I was interested in, she was really helpful all the way through the process. Would recommend.
5/5
TrustpilotThe staffs are efficient and responds…
The staffs are efficient and responds to emails almost immediately. Megan Johnson and Drews Swadkins do their so well. I am very satisfy both of them.
5/5
TrustpilotThe staff are so friendly and we’re so…
The staff are so friendly and we’re so helpful during the whole process of me moving into my new home. I have recommended them to family and friends.
5/5
TrustpilotI bought a house through the Solihull…
I bought a house through the Solihull branch.Fantastic staff who were knowledgeable and enthusiastic and could not do enough to help. Jordan in particular was very good and always helpful.Nice surprise welcome gift on completion- small things.Even after completion they try to assist.Thankyou !
1/5
Trustpilotunprofessional members of staff who are…
unprofessional members of staff who are unhelpful! wouldn’t recommend at all
Thank you for your review. If you please can provide us some further details we can look into this review for you. We pride ourselves on customer service so would like to resolve any issues you may have had.Thank youDrew Swadkins | John Shepherd
5/5
TrustpilotAbsolutely satisfied with John Shepherd service
I’m extremely happy with the service provided by John Shepherd team. They were always reachable and quite prompt in responding to my questions and concerns.
5/5
TrustpilotA successful result
After 3 abortive sales, the fourth transaction finally went through thanks to the perseverance of Shepherd’s sales team. Well done and many thanks.
5/5
TrustpilotInformative and supportive service provided
Destinee Rowe provided my wife and I the type of information we needed to make a decision around the property we went onto to rent with John Shepherd in Edgbaston. We found Destinee to be friendly, helpful, flexible, patient and not pushy in any way.
5/5
TrustpilotI was guided through a very efficient…
I was guided through a very efficient sale by Natasha Watkins at John Shepherd. She was quick to answer any queries I had, and I felt she was a "safe pair of hands".
5/5
TrustpilotVery friendly service
Very friendly service . 100% satisfied . No delays . I'm really happy by signing with John shepherd estate agents
5/5
TrustpilotI deal with Lauren Foster who was been…
I deal with Lauren Foster who was been really great, very responsive to any queries and requests and extremely helpful - couldn't be better!
5/5
TrustpilotGreat customer service for landlords
I’ve been really impressed with the speed and professionalism from Felicety Owen-Hall. She has supported me recently with two of the properties I own.
5/5
TrustpilotBrilliant services and communication
Brilliant services and communication. We found the house we love and we were looking in the last 5 years, thank you for everything! Brilliant team
4/5
TrustpilotExcellent professional service.
Excellent professional service delivered by lily.She is good at what she does.I was wowwwed by her prompt service.keep it up girl 👍
5/5
TrustpilotSuper!
Rickie and Ailish in Solihull have been brilliant in helping us renting our new house. Kept us up to date throughout the whole process and prompt with getting back to us on questions, even the smallest and silliest ones! Couldn’t recommend them more 😊
5/5
TrustpilotProperty purchase…
We have purchased a property in Knowle via John Shepherd. They were excellent.
Thank you so much for your kind words, it is great to hear you had a good experience with John Shepherd.Here to help in the future.
5/5
TrustpilotLettings - Lily Johnson
Great help from Lily on the lettings front.Not only did she source a new tenant really quickly when the previous tenant decided to leave, she also worked to have the new tenant bring forward their lease start date to minimise my void period.Highly recommended!
5/5
TrustpilotThe experience was easy from start to…
The experience was easy from start to finish, staff were positive and helpful keeping me updated regularly. Happy with the service I received and can recommend.
5/5
TrustpilotVery helpful and professional
Very helpful and professional. Accommodated all our requestes to the best of their intentions and helped us close a sale with their clients. Gurdev and Harry are worth mentioning as they were a great help in our buying process. Highly recommended estate agents.
4/5
TrustpilotOverall Good
Overall, I find the company to be good.Issue' are dealt with reasonably quickly.The only problem is I have to chase them for updates.
5/5
TrustpilotGreat estate agent!
Brilliant! Grace, Shannon and Jordan we’re extremely professional, friendly and helpful in all the queries I had. They assisted me through the purchase in which I cannot recommend them highly enough. Thank you!
5/5
TrustpilotFantastic service
Fantastic service. Quick turnaround on everything for this rental. Highly recommend
Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.
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