5/5
TrustpilotAn excellent letting agency
An excellent letting agency. I have been dealing with Lily Johnson who is very professional and works hard to make things as easy for the landlord as possible.
Trusted Agent profile · Solihull
John Shepherd Solihull reviews
★★★★★
916 reviews across 3 platforms
6-8, Drury Lane, Solihull, B91 3BD
John Shepherd's office in Solihull, at 6-8, is rated 4.3 out of 5 across 916 reviews on three platforms, including 132 Google reviews rated 3.5.
Reviews
Every review we hold for the Solihull office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotWe have used John Shepherd for 15…
We have used John Shepherd for 15 years.We have bought, sold and rented with them.I think that says it all.
5/5
TrustpilotExcellent service
I appreciate Megan’s provided excellent service with me even thought I am not success to rent the house due my personal reason. I would no hesitate to recommend to others. Thank you so much.
5/5
TrustpilotJust moved into my new house
Just moved into my new house. John shepherd agents are professional. Especially Mr Westwood, Rickie. He helped me a lot. He answered my questions super fast and polite. Totally recommend this agent!
3/5
TrustpilotQuick response usually to emails…
Quick response usually to emails however I do feel that contractors used to supply quotes for jobs are expensive to the extreme
1/5
GooglePoor communication within the lettings team and with tenants, fail to resolve issues quickly or effectively, would not recommend renting via John shepherd.
5/5
TrustpilotExcellent Service
Excellent Service! I recently used John Shepherd to market my property. I found them to be professional and efficient with the sale completing after only 6 weeks. I would definitely use them again.
5/5
TrustpilotRental Inspection
The agent who conducted the house visit was very timely and efficient with the inspection. We have always received excellent service from John Shepherd.
5/5
GoogleVery impressed with the professionalism of both Rickie and Drew on the lettings team. Made the whole process as straightforward as they could and were extremely helpful. Very nice guys.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotExcellent customer service by
Excellent customer service by christina williams. Will recommend John Shepherd.
Agent replied · 13 June 2024
Thank you so much for your kind words, it is great to hear you had a good experience with John Shepherd.Here to help in the future.
5/5
TrustpilotExcellent and Efficient.
Lily Johnson jas provided a superb service to me as a BTL landlord. She is efficient, effective and responsive.
4/5
TrustpilotVery good to deal with
Very good to deal with (John), responsive and am happy with all they provide
5/5
TrustpilotProfessional team, start
A great team who are professional, reply back quickly and answer phone calls. As a landlord I couldn't ask for more
5/5
TrustpilotFantastic lettings management and the…
Fantastic lettings management and the same for the sale of my apartment too. Kai and Shannon in particular have been amazing throughout. Looking forward to working with you again and couldn't recommend enough!!
5/5
TrustpilotLauren wood has been extremely helpful…
Lauren wood has been extremely helpful with dealing with my situation with my landlord and has gave us lots of useful advice
5/5
TrustpilotExcellent communication
Excellent communication, great overall service. No issues at all.
Agent replied · 13 June 2024
Thank you so much for your kind words, it is great to hear you had a good experience with John Shepherd.Here to help in the future.
5/5
TrustpilotThe process of getting an apartment was…
The process of getting an apartment was Smith and less stressful. Quick decision and apartment is great The documentation process wasn't stressful
4/5
Trustpilotvery good for choosing this tenancy and…
very good for choosing this tenancy and always reply for concern.
5/5
TrustpilotMy property has been managed really…
My property has been managed really well by Lauren. The actions are swift and direct with good outcomes and the feed back is very good. Thanks
5/5
TrustpilotThey were very helpful
They were very accommodating to my questions and helpful with my concerns during referencing and document process 👍
5/5
GoogleProfessional approach to tag team and help customers. Loved how they smoothly transitioned tasks and helped in getting a property for me. Clear and transparent timely communication.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotWould recommend this estate agent with…
Would recommend this estate agent with confidence knowing Adrian and Sam will do all they can to make the sale go as smoothly as possible...They are both friendly and will always go the extra mile to help and advise...
5/5
TrustpilotExcellent service
The reception and service provided was quite exceptional. Sufficient information about the property was provided.
5/5
TrustpilotJack from the Solihull Branch and…
Jack from the Solihull Branch and Emilie from the City Centre Branch have been great! Both have been very responsive in helping me and my family on our search for a new home! I'd highly recommend John Shepherd!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
