5/5
TrustpilotSimple and efficient process and w…
Simple and efficient process and w actually got bids up to £50K over yhe asking price!
Trusted Agent profile · Solihull
John Shepherd Solihull reviews
★★★★★
916 reviews across 3 platforms
6-8, Drury Lane, Solihull, B91 3BD
John Shepherd's office in Solihull, at 6-8, is rated 4.3 out of 5 across 916 reviews on three platforms, including 132 Google reviews rated 3.5.
Reviews
Every review we hold for the Solihull office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotThe team at the Four Oaks office are on…
The team at the Four Oaks office are on the case,I have every confidence in them.
5/5
TrustpilotThe experience went smoothly
The experience went smoothly, John Shepherd supported my wishes which helped me a lot with my move.
5/5
TrustpilotJohn Shepherd Team excell in every area…
John Shepherd Team excell in every area working together to achieve sales .Pleasure dealing with the team
5/5
TrustpilotQuick service
Quick service, sourced tenant very quickly and completed all the relevant checks etc. communication through out the process excellent L.
5/5
TrustpilotHighly recommending.
Quick process of renting the property. Very nice and helpful staff. We would highly recommend.
5/5
TrustpilotBrilliant service
The staff were all really helpful and prompt. Couldn't have asked for more.
5/5
TrustpilotGreat service
Great service, and great communication, from Carly and Co at John Shepherd Lettings in Solihull. If you are looking for a company to look after your buy to let property then I would recommend them.
5/5
TrustpilotLetting my property through John Shepherd
I've been letting my property through John Shepherd for a few months now and they have been nothing but friendly and helpful.
5/5
GoogleGreat service, especially from their property manager Carly at Solihull, always chipper and happy to help. My enquiries have always been responded to in a timely fashion and I feel confident in the ability demonstrated by the team there.
2/5
TrustpilotThey tend to resolve small issues quite…
They tend to resolve small issues quite quickly however they don’t take responsibility when they have made a mistake.
5/5
TrustpilotLauren sold my mother's house and she…
Lauren sold my mother's house and she was very professional polite and kept me in the loop. Id like to personally pass on a message that we was all very impressed by her service Thank you
5/5
GoogleJoe very nice guy friendly guy he’s best ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️for Joe He’s Top man 👌👌👌 …
5/5
TrustpilotAleemah is great
Agent replied · 22 September 2026
Thank you for your kind words Edward. We are thrilled to hear that you found Aleemah to be great. Our team strives to provide professional and reliable guidance, and it's wonderful to know we met your expectations. If you need any further assistance, please don't hesitate to reach out to us.
5/5
Trustpilot10/10 Experience
The team were great from start to finish. The process was very smooth and moved quickly.
2/5
TrustpilotPoor communication
I had to chase up a lot of things with numerous emails and phone calls.
5/5
TrustpilotAmazing service provided by John…
Amazing service provided by John Shepherd. Jordan managed to sell my property quickly and was friendly and helpful from start to finish. He dealt with all queries promptly and efficiently. Would highly recommend.
5/5
TrustpilotSpeedy and efficient service
Fantastic service- put on the market to SSTC within 48 hours at over asking price! Emilie, Jordan and Sophie all did a fantastic job and we couldn't have been happier! Would highly recommend.
5/5
TrustpilotLily Johnson
Lily JohnsonLily has been quite supportive with prompt response to my queries. She is really a good asset to the team.
5/5
TrustpilotKatie & Lauren sold my mothers house…
Katie & Lauren sold my mothers house for me, the whole process was smooth throughout and they were always at the end of the phone when I had questions! Would highly recommend them to anyone
1/5
YellAvoid at all costs
Disgusting service. Avoid at all costs. They think you are beneath them. Very discriminatory and don’t return calls. They have the same excuse for about 4 properties. Shocking!!
1/5
GoogleCalled office TWICE to re arrange an appointment for a valuation after it had to be cancelled due to lockdown. No one ever got back to me? ( that was 3 weeks ago)NegativeResponsiveness
5/5
TrustpilotHighly recommend
Megan & Lily have been great to communicate with from the get-go and made sure all our tenancy related questions were answered quickly. They are very approachable as well. Many thanks for your help!
4/5
TrustpilotProperty rental
Generally speaking renting my property has been seamless. Exactly what you need when out of the country.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
