John Shepherd reviews

Thank you for your kind words Charlotte. We are thrilled to hear that Gita has provided you with such professional and helpful service over the years. Our team strives to communicate openly and offer reliable guidance, ensuring that all issues are resolved promptly. We appreciate your trust in us and look forward to continuing to support you.

Thank you for sharing your experience Clare. We are so pleased to hear that our team provided excellent service during both of your house sales. It's wonderful to know that Abby, Madi and our team were helpful and communicative throughout the process. We appreciate your trust in us and are here for any future needs you may have. Wishing you all the best moving forward.

Thank you for sharing your lovely review Imane. We are thrilled to hear that Lara and Josh have consistently provided you with prompt and professional assistance. It's great to know that you found our communication helpful and that you felt supported throughout the process. We appreciate your kind words and look forward to continuing to support you.

Thank you for your kind words Marc. We are delighted to hear that Jodie and our team has been so helpful during your move. We appreciate your recommendation and if you need anything else, please don't hesitate to reach out to us.

Thank you for taking the time to share your review. We appreciate your feedback regarding your viewing experience. We are glad Arabel was helpful despite the access difficulties. We will also take on your feedback with relation to the notification to tenants as this is important. Thank you again and if we can be of any further support, please don't hesitate to contact us.

Thank you for your kind words Nim. We love to hear that Dan provided you with reliable guidance and kept you informed throughout the process. Our team is dedicated to offering professional and helpful support, and it's wonderful to know we met your expectations. If you need anything else, please don't hesitate to reach out to us.

We appreciate you sharing your positive experience with the lettings, renewals, and property management teams. It's great to hear the service and responsiveness you've received has been exceptional. Thank you for your feedback and we look forward to supporting again in the future.

Thank you for sharing your review with us. We are glad to hear that Maisy provided helpful and professional support in getting your blinds replaced quickly. We apologise for the inconvenience caused by the broken blinds before your tenancy. Our team is committed to open communication and reliable guidance, and we appreciate your feedback. We look forward to supporting you in the future.

Thank you for taking the time to share your 5* review Victoria. We love to hear of your experience working with Gita and we are so pleased to hear that the overall management of your property has been of high standard and Gita has consistently gone above and beyond. We really appreciate your recommendation and look forward to continuing to support you.

Thank you for sharing your experience Rob. We are delighted to hear that Gita was so helpful and communicative throughout the reletting process. If you need anything further, please don't hesitate to reach out to us, we always happy to help.

Thank you for taking the time to share your review. We are so glad to hear that Teresa has been so helpful in ensuring smooth communication with your tenant and meeting your needs as a landlord. We appreciate your recommendation and look forward to assisting you again in the future.

Thank you for your kind words Sally Anne. We are delighted to hear that Mia and Jenna provided you with such helpful support and we were able to resolve your repair works quickly! We appreciate your recommendation and look forward to continuing to support you.

Thank you for taking the time to share your 5* Review! We are so pleased of your experience working with Josh and our Birmingham team. We appreciate your recommendation and look forward to continuing to support you.

Thank you for your kind words Nick. We are thrilled to hear about your experience working with Tina. We strive to provide reliable guidance and tailored support to build lasting relationships. We appreciate your recommendation and we look forward to continuing to support you.

Thank you David for sharing your lovely review and wonderful experience. We are thrilled to hear that Mandi provided such professional and helpful support throughout the letting process. We are so pleased to hear that she kept you informed of every stage and went above and beyond in ensuring things ran smoothly. We truly appreciate your recommendation and look forward to assisting you again in the future.

Thank you for your kind words, Sadie. We are so pleased to hear that Natasha provided you with helpful and professional support throughout your purchase. Our team prides itself on being communicative and reliable, ensuring our clients feel informed every step of the way. We appreciate your trust in us and wish you all the best in your new home.

Thank you for your kind words, Ann. We are glad Alemah was helpful and reasonable in managing your end of tenancy arrangements. We appreciate the recommendation and if you need further assistance, please don't hesitate to reach out to us.

Thank you for your kind words Si. We are delighted to hear that you found Jenna to be efficient and helpful to work with and that we have been able to resolve any queries quickly for you. We appreciate your trust and look forward to working with you again.

Thank you for your kind words Drew. We are delighted to hear that Mandi provided you with helpful and professional service throughout the lettings process. Our team strives to offer reliable guidance and build lasting relationships with our clients. We thank you for your recommendation and look forward to supporting you further.

Thank you for taking the time to share your feedback and leave a review. We are sincerely sorry to hear that your experience with our service did not meet your expectations and that you were left feeling so disappointed. We fully appreciate the trust that landlords place in us to manage their properties, and we are sorry to read your comments regarding communication, fees, the management of your property, and the overall support you received during your time with us. This is not the experience we strive to provide, and we are sorry that we fell short. We appreciate you bringing this to our attention and we would welcome the opportunity to better understand your experience and discuss the concerns you have raised in more detail. Your feedback is invaluable in helping us review our processes, identify areas for improvement, and ensure we deliver the best possible service to our clients. Please contact me directly at laura.heaven@johnshepherd.com and I would be happy to arrange a call or meeting at a time that suits you. I would appreciate the opportunity to listen to your feedback and better understand your experience. Thank you again for taking the time to share your concerns, and I hope to hear from you soon.

Thank you for taking the time to share your 5* review for Abbie! We are so pleased she was able to resolve your queries quickly and we will ensure your feedback and recognition is passed on. Thanks again!

Thank you for your kind words Emmanuel. We are delighted to hear that Gita provided you with professional and helpful support during your move. Our team strives to offer reliable guidance and build lasting relationships through open communication. If you need anything further, please don't hesitate to reach out to us.

Thank you for your review, we are so glad the process, from beginning to end, was professionally handled and our team were able to support you. We appreciate you choosing our services and thank you for your recognition. We look forward to supporting you again in the future.

Thank you for sharing your review, we really appreciate your kind words. We are so glad that our team provided you with efficient and friendly service along with quick responses and guidance. We look forward to supporting you again in the future.