Trusted Agent profile · Solihull
★★★★★
1,170 reviews across 2 platforms
40 Station Road, Solihull, B91 3RX, B91 3RX
Hunters's office in Solihull, at 40 Station Road, is rated 4.8 out of 5 across 1,170 reviews on two platforms, including 174 Google reviews rated 4.5.
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Every review we hold for the Solihull office, from every platform, shown as written. First names only.
5/5
TrustpilotVery efficient service received from…
Very efficient service received from Dan from Renewals. Our rental agreement was up for renewal/extension, Dan was very helpful and quick in providing the needed information.
Thank you ever so much for your kind response, it was a pleasure to assist. Do reach out if you need anything further!
5/5
TrustpilotThe property manager Jason Nwimo was…
The property manager Jason Nwimo was newly appointed, he's been very responsive and take swift action to resolve all issues related to the tenants and the property. Big thumbs up.
Dear Stephen, Knowing that you have taken the time to share your positive experience with others is incredibly rewarding and serves as a testament to the hard work and dedication of our team here at PMWe are thrilled to hear that you are satisfied with the level of service provided by Knight FrankIf there is anything else we can assist you with or if you have any further feedback or questions, please do not hesitate to reach out. Warm Regards,Jason
5/5
TrustpilotOutstanding personal service
Outstanding personal service Helen Waddilove was our rock and helped us through complex unsettling events but we all worked together and sold our house.Helen was always informative helpful and proactive
Thank you so much for your lovely review, despite a little bit of a bumpy ride we got there in the end. Thank you for your proactiveness and your cheeriness at all times. Let me know if I can ever help again. Best wishes Helen
5/5
TrustpilotExperience was great mainly because of…
Experience was great mainly because of the reactivity,the kindness and the professionalism.i delt essentially with Toru and Omar for the handover.
Dear Othmane,Congratulations on your new home.It has been a pleasure to assist you and we look forward to helping you again in the future.Kind regards,Omar Areef & Toru Yoshioka
5/5
TrustpilotThe utmost professionals
The utmost professionals. Have made the whole process of selling our home very straightforward. Took care of all the details and their communication has been fantastic. Highly recommended.
Thank you so much for your kind words. Much appreciated, and we hope all goes well with the move.
5/5
GoogleJust got handed over from Searchers of Hall Green, and Hunters have let my room in a HMO. James Taylor, the manager handled the agreement very professionally, and the room was let quickly. Thank you. Will definitely be giving all my business to Hunters, in the near future. Edit... After 7 months business, their business ethics are questionable! Have to chase for invoices and settlements. Total shamble of a service.
5/5
TrustpilotMaisie & Adam were both incredibly…
Maisie & Adam were both incredibly helpful and swift in all aspects of the purchase of our first home, providing added context & assistance to ensure all went as smooth as possible.
We have loved looking after you both, we hope you enjoy living in your new home. All the best, Adam & Maisie.
5/5
TrustpilotDaniel Lloyd
We have had quite a few property Managers over the past 5 years of renting this property and i can honestly say that hand on heart,Daniel Lloyd, is one of the best. Always keeps me in the loop. Goes above and beyond to assist me and ensure my needs are met. I do hope that he doesn't get moved as he is a keeper.
Thank you very much for your kind words, I look forward to continuing to provide a great service in future.Warm regardsDaniel
5/5
TrustpilotGood experience finding a good place to…
Good experience finding a good place to rent. Communication is always fast and helpful. Summer White has been great!
Thank you for your kind review Armida. It was a pleasure assisting you! Summer
5/5
TrustpilotWhen asking for the assistance
When asking for the assistance, Summer White was extremely helpful and made sure that my questions were completely answered. I would 100% recommend Summer as a KF agent.
Hi Radovan, Thank you for your kind review, please do let me know if there is anything else I can help you with during your tenancy, I hope you are enjoying your new home. Best wishesSummer
2/5
TrustpilotSo Disappointing
So DisappointingHaving used KF to manage the renting of my house since 2017 I had to cease the arrangement when the property manager failed to respond to calls and emails for six months. The subsequent inability to coordinate and execute the closure of the account demonstrated a lack of communication and of supervision by management. This was exemplified by the lack of a response from the Customer Experience Manager when contacted. They were pleasant to deal with but you have to make the running
Dear Hugh, We are really sorry to hear about your experience, and it is always disappointing when our service falls below expectations. If you would like for a member of the team to look into this furhter, please do reach out to complaints@knightfrank.com. Please do accept our apologies again. Knight Frank
5/5
TrustpilotGreat Team
Would like to express my thanks and appreciation for all the hard work by Beth and the team in the Esher office. Always very personable to deal with, extremely committed and professional. Good job.
Thank you for your kind review John, we are so pleased we managed to find you a tenant. It was a pleasure working with you. Best, Beth
5/5
TrustpilotVery helpful
Very helpful. Made moving in and out easy.
Hi Hope, Thank you so much for your kind revie, it really means a lot. I’m very pleased to hear that your move-out process went smoothly. It was a pleasure assisting you throughout, and I truly appreciate your cooperation along the way. Wishing you all the very best in your new home! Lety
5/5
TrustpilotWorking with Chanell at KF was a very…
Working with Chanell at KF was a very pleasant experience. Chanell is very professional, timely and thorough. I highly recommend working with her for your property search.
Dear Robin,Thank you for your kind feedback, it was a pleasure being a part of your UK property search, and would be glad to be of assistance in the future. Kind regards,Chanell
5/5
TrustpilotFahima has been very helpful everytime…
Fahima has been very helpful everytime when having an issue with our rental,her prompt and efficient assistant has made this process stress free
Thank you for the kinds works, it was a pleasure working with you!Kind Regards, Fahima
5/5
TrustpilotEd made the experience!
Ed Moss was incredibly helpful and was always very quick to respond to questions. Lovely experience.
We're so glad to hear you had a lovely experience! Thank you for your kind words. Ed
5/5
TrustpilotThanks to Vinnie
Many thanks to Vinnie from Renewals in being proactive managing my tenancy agreement with my tenants.
Thank you for the lovely review. It was a pleasure to assist you.Kind regards,Vinnie
5/5
TrustpilotProfessional and helpful
Summer was incredibly professional and helpful in all our interactions. I look forward to working with her again.
Hi Joseph, Thank you so much for your kind words! It was a pleasure working with you, and I'm glad I could assist. I look forward to working with you again in the future!Summer
5/5
TrustpilotAgent Helen was wonderful in our house…
Agent Helen was wonderful in our house search. She was timely with responses and helpful with our transition.
Thank you so much for your kind review. I hope you and the family will be very happy in your new home and are settling in. Please do let me know if I can ever help in the future. Best wishesHelen
5/5
TrustpilotI work with knight frank
I work with knight frank. They manage our rental flat. Katie their property manager is really the best. Such attention is paid to each of our email and request. They are prompt and caring . I’m so happy with their service. Thank you Katie and the rest of the team.
Thank you so much for your kind words. It has been a pleasure working with you to make sure your property is kept in the best order
5/5
TrustpilotVinoath (Vinny) Selvakumar & Oliver Hepplewhite are both excellent & efficient.
Vinoath (Vinny) Selvakumar and his colleague Oliver Hepplewhite provided me (a vetaran Central London Landlord with almost 30 years of letting experience) with outstanding service and excellent responsiveness. Vinny and Oliver helped to efficiently and effectively negotiate with my long-term tenants to renew their 3-year lease at a decent market rate, despite the tenants' reservations.Tip: would KF please provide their teams with overseas clients & landlords a work mobile phone that has WhatsApp installed, for easier cross-border communications? KF & I used emails and team would ring me back on my mobile, but I was travelling for business in January, so Vinny & Oliver could have saved KF some $ if they were provided with work phones with WhatsApp installed on it.
Dear Li-Ann,Thank you very much for the lovely review.We are thrilled the renewal was agreed in the end after all the negotiations that took place.Again, thank you for choosing Knight Frank.All the best.Kind regards,Ollie and Vinnie
5/5
TrustpilotPurchaser
Isobel did a fantastic job from the first time I contacted the office to view another apartment. She used her initiative, showed me an apartment I had not asked to see but she thought would be suitable. When it was taken off the market she remembered 12 months later and reached out to both parties and managed after much hard work and her pro-active approach to get it over the line creating both a delighted buyer and a delighted seller.
Thank you for the review Jill! It has been great working with you over the last year and a half, and I am delighted that we have found you a wonderful home here in Richmond. Wishing you many happy years and memories here, and do let us know if there is anything else we can assist with. All the best, Isobel
4/5
TrustpilotRental and transition to occupancy …
The agency has been very professional and we have been satisfied
Thank you so much for your feedback and kind words about our team and service. We’re really pleased to hear you’ve had a positive experience with us. We will, of course, try to support and assist you throughout your tenancy and jump in wherever we can, even though the property is managed by the landlord. Tina
5/5
TrustpilotAnna Narizzano was extremely efficient…
Anna Narizzano was extremely efficient at organising viewings, speedily agreed a price and worked tirelessly to reach an exchange of contracts.
Dear Richard,Thank you so much! It was an absolute pleasure working with you throughout the entire process of finding your new home. Wishing you all the best as you settle into your new home. If you ever need anything in the future, don’t hesitate to reach out. Congratulations again!Kind regards,Anna and the Knight Frank Chelsea team
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