DM and Co Homes Solihull reviews

★★★★★ 4/5

Google

My wife and I instructed DM&Co for the sale of our property in Dorridge, Solihull. Overall, we were very please with the service. We would use them again and would recommend also to friends and family. DM&Co have excellent knowledge of the local housing market in the B93 post code area and, through their database of potential buyers, lined up several views before the property was placed on the market. In fact, we had an agreed sale via this channel before the house was event put on the market. The marketing fee was competitive compared with the various quotes that we obtained. Areas of potential improvement would be communion, which is why the review is why I didn’t give the full five stars. There was a last minute issue to attend to the viewings so the office manager was substituted at the last minute without informing me in advance. She did an excellent job under the circumstances but I’d have expected the opportunity to postpone the viewings until the allocated viewing agent that knew the property was available. Some documentation shares for me review was incomplete or pertaining to the wrong property. The initial after sales person allocated to me only worked two days a weeks which fell short of my expectation but this was resolved when a full time sales expeditor was allocated. In the grand scheme of things, not major issues and all were satisfactorily resolved. DM&Co did a great job to sell my property quickly and achieve completion before the end of June stamp duty incentive ended, which is a credit to them.PositiveProfessionalism

Jonathan · 16 June 2022

★★★★★ 5/5

Trustpilot

DM & Co. - A huge thank you - Victoria you are a star!

As a company owner and employer myself, I don’t often get much time to write reviews, but I felt it was important enough & wanted to share our experience of our dealings with DM, and in particular Victoria, who has assisted us throughout the whole process of agreeing the our purchase.Not only has Victoria helped us by guiding us through the process of agreeing the purchase, she has kept in constant contact, communicating with us on a daily basis and it has been a pleasure with someone who is always so positive on the phone, and always comes across with a lovely can do attitude which is a rare quality to find nowadays.We often don't get enough time crediting staff and employees who go out their way and make such a positive impact and represent their employer is such positive light - She's an absolute credit to DM Homes, she should be congratulated for her excellent customer service, and commitment she has shown in helping us secure our purchase.I would be most grateful if you could thank her personally on our behalf.

Dexter · 16 June 2022

★★★★★ 5/5

Google

WOW! is an under statement. The team at DM & Co has been nothing short of amazing. I contacted them in October 2021 as we had planned to emigrate from South Africa. The information we received from friends and colleagues in the UK is that rentals were extremely hard to come by and a difficult process. However DM& Co made it a pain free and memorable experience. We managed to secure a property while still in South Africa and within 1 day having landed in UK and sorting out the final paper work we were able to move in. The team went above an beyond, from constantly checking in with us and keeping us informed. They did a virtual tour for us, and have managed this process with utmost professionalism and friendliness. A task many other agencies were not keen on taking on, DM & Co did everything in their power to ensure we were sucessful in our application. Thank you so much to Aimee, Gabrielle, Elise and Domonic. Our family will forever be grateful to you.

Leandra · 14 June 2022

★★★★★ 5/5

Google

We decided to ask DM and Co to market our home because we were impressed by their enthusiasm, their expert knowledge, and their dynamic approach to marketing. We were not disappointed! The marketing was exactly as we had hoped, and to a very high standard. This attracted a very strong and immediate response, which enabled all the home viewings to be concentrated in less than two weeks, and was not disruptive of our pattern of life. The viewings generated a lot of interest from active buyers, and Kathy handled all the discussions and queries from prospective buyers extremely well. The DM team at Dorridge were all very helpful, and at every stage we were kept informed of developments, through to the completion of the sale, which could not have gone more smoothly. Our thanks go to Kathy and her colleagues for a job very well done!

Jerry · 14 June 2022

★★★★★ 5/5

Google

We would like to take this opportunity to thank Aimee and her team at DM & Co, for their professional and swift service. Aimee, Elise and Gabrielle have always exceeded our expectations and have kept us informed in regards to our property. We have nothing but praise for this entire team and we are ever so pleased we went with DM & Co to undertake our property. I would highly recommend this company to our friends and family and we are looking forward to working along with them through our property journey. Thank you all once again for your exceptional services.

Yogesh · 14 June 2022

★★★★★ 5/5

Google

I cannot thank the team here enough! The support, guidance and patience that both Chiara and Evie presented to me throughout my journey of finding a house as well as moving in and that they continue to share is incredible! They always answered my calls and or responded to my emails in a very timely manner and I was never left uncertain. They were realistic, honest and empathetic to my situation, non judgemental and always happy to help.

Becky · 16 March 2026

★★★★★ 5/5

Trustpilot

I found Victoria Stuart really…

I found Victoria Stuart really tenacious and down to earth, she always responded to my emails and if I left her a message to call me back she would always respond within minutes, she always kept me updated on proceedings and was very courteous at all times. Victoria was very professional and had a good clear under of the selling process

Mrs · 28 December 2023

★★★★★ 3/5

Trustpilot

DM&Co get the job done. Highly experienced and professional.

DM&Co set standards which other agents follow in the quality of their sales and innovation of signs. Their staff are without doubt, highly professional and Peter Faithful, their valuer, knows his stuff having grown up in Solihull. He really makes DM&Co, as does Sophie Gwynne at selling. Bottom line - they got my house sold. I would recommend them to others.

Julia · 13 July 2026

★★★★★ 5/5

Trustpilot

Professional and approachable

Professional: always. Good communication: always. Honesty and empathy: always. I didn't know DM&Co before selling my fathers house but I could not have chosen better - would highly recommend even when the chips are down they don't give up! Thank you Ann :-) Prior to selling we were going through them to rent which, although we had a change of heart was a very positive experience!

Mr · 20 July 2023

★★★★★ 5/5

Trustpilot

Professional, passionate and friendly service

After a few weeks of the house initially being on the market we changed estate agents to DM and Co. and are so pleased we did so. A big thank you to Ann for marketing and selling our mother’s house. Nothing was ever too much trouble, she always responded to our calls and queries expeditiously, sometimes out of hours. Ann always kept us informed and updated throughout the whole selling journey, as well as providing sensible and honest advice from the very outset. We certainly benefitted from her professional, passionate, and committed approach. Emma and the wider Shirley team were always on hand, they too were professional, diligent and friendly at all times, thank you. We have no hesitation in recommending DM and Co.

Nicholas · 30 July 2024

★★★★★ 5/5

Trustpilot

Very professional

From the initial enquiry to the final tenancy agreement and key collection both Evie Law and Chiara Gemeli-Williams were extremely helpful, knowledgeable and professional. Having never rented before they both made the process smooth and as stress free as possible. We would happily recommend DM & Co and thank the above for their help.

Grandma · 11 April 2024

★★★★★ 5/5

Trustpilot

Fantastic Experience With DM & Co. Homes

Amy Carstairs was extremely responsive and helpful in the purchasing process of our first home at the start of this year, even when the process was complicated by the previous owners lack of urgency when it came to moving out! Can't recommend DM & Co. enough for your house purchasing needs!

Craig · 28 May 2024

★★★★★ 5/5

Trustpilot

Amazing Kathy Griffiths

I purchased a house from DM & Co via Kathy and she was amazing! After looking at many houses I spoke to Kathy who made the magic happen and found me my dream house. The team at DM worked across the board to make the purchase as easy as possible and had great communication and an honest approach. Thanks again Kathy and the team!

Rishender · 16 August 2023

★★★★★ 5/5

Trustpilot

Well what a turnaround

Well what a turnaround. I live in a different area to my Dad and have heard nothing but stress over problems not being rectified with his rental property. I have recently been in touch with Julianne from the office and the communication has been amazing. Things getting sorted, if they can't be sorted - regular updates - and that's all you want so you are not left in the dark. Thank you Julianne - can't recommend you and your company enough now. You are a superstar. I am now looking forward to sleeping at night :-)

Sue · 20 July 2024

★★★★★ 5/5

Google

I am really pleased with my dealings with DM & CO so far, after a really bad experience with another estate agency in regards to poor communication, I was so impressed with the level of communication and customer service from Chiara in particular. We are very excited to view a property with them next week! Already feeling reassured that the communication is brilliant! Thanks Chiara!

Elisha · 19 July 2023

★★★★★ 5/5

Trustpilot

Great agents to work with

I have worked with DM&Co several times now. The staff are always very professional, friendly, articulate & efficient. Would recommend this agent 100%. Special thanks to Steph, Gabrielle & Chiara for being so helpful 😊

Jenny · 8 January 2026

★★★★★ 5/5

Google

Fantastic service from the lettings department in renting out my property. From Gabrielle initially overseeing bringing the property to market, to all the effort put in by the team of Kate and Chiara from start to finish in finding me a suitable tenant in a timely manner. An extra thanks to Chiara for your tireless hard work, patience and reassurance !! Thanks very much 👍

P · 14 June 2023

★★★★★ 5/5

Google

Chiara and Evie were amazing, they have been great help finding our home and made the on boarding process so easy. Would 100% recommend to anyone.

Elliot · 16 March 2026

★★★★★ 5/5

Trustpilot

Brilliant service!

We decided to use DM&co as a smaller local estate agent. From the initial conversation they provided a very friendly, professional approach and gave advice around pricing our house sensibly to sell - advice that paid off as it sold in 2 days and for more than the asking price! They managed all viewings and the only thing we had to do was tidy the house in preparation!

Satisfied · 1 May 2026

★★★★★ 5/5

Trustpilot

Fantastic service from the lettings…

Fantastic service from the lettings department in renting out my property. From Gabrielle initially overseeing bringing the property to market, to all the effort put in by the team of Kate and Chiara from start to finish in finding me a suitable tenant in a timely manner. An extra thanks to Chiara for your tireless hard work, patience and reassurance !! Thanks very much 👍

P · 5 June 2023

★★★★★ 5/5

Trustpilot

Great service

Great service! Evie and the team persevered and dealt with every hurdle that was thrown at us with the sale of my apartment! They were able to generate lots of interest from the get go and would keep me updated throughout the process. A great job on a very tricky sale! Would highly recommend.

Matt · 9 February 2024

★★★★★ 5/5

Google

This was the first time I would be renting a property in UK. Not knowing my UK specific rights and responsibilities, was a big stress. DM&Co's structured process and professional approach gave me confidence and peace of mind during the journey. @Kate Freeman made difference, adding value to process with her personal approach; proactive, responsive, accessible, knowledgeable and kind. Thank you! Baris Sahin

Baris · 14 June 2023

★★★★★ 5/5

Trustpilot

Excellent service great team

Our experience with DM&CO from start to finish was excellent. Our main contact Ann Wood was very professional and guided us through our sale and purchase of our new home , going above and beyond to make the experience as stress free as possible. The rest of the team were always very accommodating and helpful whenever we needed to contact DM&CO with any questions. We would recommend DM&CO ,Ann Wood and the rest of the team for there excellent customer service

Simon · 21 May 2024

★★★★★ 5/5

Google

What an absolutely amazing, highly professional, very efficient, friendly, totally supportive team I have encountered at DM&Co lettings, Shirley. Evie and Chiara have given me OUTSTANDING help and support in my very stressful rental search. I was at my wits end trying to find a place I liked with other agents. I am SO grateful to them. Compared to very poor experiences with a couple of other estate agents DM& Co are easily THE BEST!!! Evie has been an absolute blessing. She was amazing at my viewing. She listened to my situation, totally understood, cared and worked very hard to get me into my dream rental. DM&Co with these two lovely ladies make everything EASY!!! I am extremely impressed and thank my lucky stars I used them. Why go to anyone else??

Helen · 14 May 2024